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Summary of reviewsNestled in the picturesque town of Retford, the Best Western Plus West Retford Hotel is praised for its serene yet central location, ideal for both leisure and business guests. The hotel's beautiful architecture and well-maintained gardens contribute to a tranquil atmosphere with easy access to local attractions, major routes and ample parking, making it a convenient choice for all types of travelers.
The breakfast experience garners positive feedback for its freshly cooked, made-to-order options, high-quality food and efficient service, offering great value for money. While there are occasional minor criticisms, the variety and quality of breakfast options ensure a delightful start to the day. Dinner at the hotel is similarly well-regarded with guests enjoying tasty and well-presented meals in a pleasant dining setting, despite a few isolated concerns about menu flexibility and pricing.
Guest rooms are spacious, clean and comfortable, featuring modern amenities that enhance the stay. Some rooms, particularly those in the cottages, are favored for their charm and cleanliness. While there are minor issues like noise or outdated decor in certain rooms, the overall lodging experience is positive with well-maintained spaces adding to the hotel's appeal.
Cleanliness throughout the hotel is highly commended, even during busy events with guests appreciating the spotless and well-tended environment. The bathrooms and additional amenities, such as fluffy towels and toiletries, further contribute to a comfortable and inviting stay.
The staff at the Best Western Plus West Retford Hotel receive extensive praise for their exceptional service. Described as friendly, helpful and accommodating, the staff's attentiveness and warm demeanor enhance the overall guest experience, making stays enjoyable and memorable.
While the free Wi-Fi receives mixed reviews regarding connectivity, most guests find it a useful amenity. The hotel also offers secure and ample parking, adding to the convenience and peace of mind for those traveling by car.
Families find the hotel particularly accommodating with spacious family rooms and a welcoming environment for children. The hotel's proximity to local attractions and amenities, along with thoughtful touches like providing fridges for medications, make it an excellent choice for family stays.
The beds at the hotel receive high praise for comfort, though pillow and mattress preferences vary among guests. Generally, the fresh linens and added touches contribute to a satisfying sleep experience.
As a three-star establishment, the Best Western Plus West Retford Hotel delivers a commendable experience, meeting and sometimes exceeding expectations with its quality services. Business travelers find it especially suitable due to its convenient location, conference-friendly facilities and efficient service. Overall, the hotel provides a reliable, comfortable and value-for-money stay for visitors to the Retford area. Show more
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Hotel near Golf Courses
This hotel explicitly lists 'Golf Nearby' as an amenity. It is located within 3 km of Retford Golf Club and 7 miles from Rufford Park, offering accessible golf options.
Family Friendly Hotel
This hotel provides family-friendly accommodations with comfortable rooms and convenient access to local attractions.
Hotel with Parking
The hotel offers ample parking spaces, ensuring guests have no trouble finding a spot. Its location is convenient, and the secure parking adds to the positive experience.
Accessible Hotel
All public facilities at this hotel are on the ground floor with full disabled access, including a dedicated disabled toilet. There is one ground floor room with disabled friendly facilities and a wet room. Accessible parking is provided.
3-Star Hotel
This hotel offers a blend of comfort and convenience with its well-appointed rooms and on-site dining. Its location in Retford makes it a reliable base for exploring Nottinghamshire.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Room Types
Standard Double RoomFeatures in the room include a king size double bed, 32-inch flatscreen TV with Freeview and tea/coffee making facilities. The en-suite bathroom comes with a bath and overhead shower and complimentary toiletries. An iron and ironing board, hairdryer, complimentary WiFi and central heating are also provided.
Standard Twin RoomFeatures in this room includes 2 single beds, 32-inch flatscreen TV with Freeview and tea/coffee making facilities. The en-suite bathroom comes with a bath and overhead shower and complimentary toiletries. An iron and ironing board, hairdryer, complimentary WiFi and central heating are also provided.
Family Room with Double and Single BedsFeatures in the room include a king size double bed and single bed or sofa bed (extra camp beds or cots can be accommodated), 32-inch flatscreen TV with Freeview and tea/coffee making facilities. An en-suite bathroom comes with a bath and overhead shower and complimentary toiletries. An iron and ironing board, hairdryer, complimentary WiFi and central heating are also provided.
Executive Double RoomFeatures in this room include a king size bed, a sofa area with coffee table, 32-inch flat-screen TV with Freeview and tea/coffee making facilities. The en-suite bathroom comes with a bath and overhead shower and complimentary toiletries. Bottled water, iron and ironing board and a hairdryer and complimentary WiFi are also provided.
Four Poster RoomFeatures for this room includes a king size feature double bed, 32-inch flat-screen TV with Freeview and tea/coffee making facilities. The en-suite bathroom comes with a bath and overhead shower, complimentary toiletries and hairdryer. An iron and ironing board, complimentary WiFi and bottled water are also provided.
Standard Single RoomFeatures for this room include a single bedded room, 32-inch flatscreen TV with Freeview and tea/coffee making facilities. The en-suite bathroom comes with a bath and overhead shower, complimentary toiletries and hairdryer. An iron and ironing board, complimentary WiFi and central heating are also provided.
Cottage with Double BedFeatures in this room include a king size modern four poster bed, 32-inch flatscreen TV with Freeview, freestanding antique roll top bath in the bedroom and tea/coffee making facilities. The en-suite bathroom comes with a walk in shower and complimentary toiletries. Bottled water, iron and ironing board and a hairdryer are also provided.
King Room SuiteFeatures for this room includes an entrance with a full-length mirror, super king size antique four-poster double bed, lounge area with sofa, bespoke writing desk, large flat-screen TV with Freeview and tea/coffee making facilities. The bathrooms comes with a large mood-lit bath with his and hers sinks. Complimentary bottled water is also provided.
Guest Reviews
8.3
Very Good
Location
Nestled in the beautiful town of Retford, the Best Western Plus West Retford Hotel is perfectly positioned for both convenience and tranquility. Guests consistently praise its central yet quiet location, making it an ideal choice for visits to the town center, which is just a short walk away. The hotel's grounds are another highlight, offering a picturesque and peaceful setting that enhances the overall guest experience.
The proximity to local attractions such as the Majestic Theatre, lovely bars and pubs, as well as easy access to major routes like the A1/A1(M), make it an excellent choice for both short and longer stays. Families find it convenient for visits to nearby parks like Sherwood Forest and Clumber Park, while business travelers appreciate its closeness to the railway station and the ease of access to work destinations.
The beautiful architecture and well-maintained gardens add to the charm, providing a serene backdrop for relaxation. Ample parking and the hotel's value for money further enhance its appeal. The combination of a great location, exquisite grounds and convenience for a range of activities make this hotel a highly recommended option for anyone visiting the Retford area.
Breakfast
The breakfast experience at the Best Western Plus West Retford Hotel receives generally positive feedback. Guests frequently commend the breakfast for being tasty with many describing it as excellent, lovely and very good. A standout point is the availability of a freshly cooked, made-to-order breakfast rather than just a buffet, which is increasingly rare these days. The high-quality food, including items like smoked salmon and scrambled eggs, receives special mention, as do the flavorsome sausages and the well-served full English options.
The breakfast service is often highlighted as quick and efficient and the staff are praised for their pleasant demeanor and excellent organization. Guests appreciate the wide variety of choices, from good continental options to a hearty selection of hot foods, which caters well to families and other guests. Additionally, the breakfast's inclusion in many room deals is seen as offering great value for money.
However, there are occasional criticisms. Some guests found certain items, like croissants and bread, disappointing, while others noted limited vegetarian options or commented on the breakfast being bland or served cold. A few mentioned that the portions could be larger and that the breakfast lacked some extras. Despite these minor drawbacks, the variety and quality of the breakfast offerings and the attentive service contribute to a mostly delightful morning dining experience.
Dinner
The dinner experience at the Best Western Plus West Retford Hotel receives generally positive feedback from guests. Many guests found the food to be tasty, well-presented and of a high standard with several praising the meals as excellent, superb or fantastic. The menu offers a good variety of options and the portion sizes are well-regarded. Guests also appreciated the value for money in the evening meals and enjoyed the overall quality of the dishes served, including starters, mains and desserts. The restaurant itself is described as pleasant, clean and comfortable with the food consistently meeting expectations.
However, there were occasional criticisms, such as some finding the steak to be of subpar quality, a few expressing concerns over the inflexibility of the menu and isolated mentions of the bar food being expensive and not up to par. Despite these few downsides, the overall sentiment towards dinner at the restaurant leans heavily towards a positive dining experience with good service and enjoyable meals.
Rooms
The rooms at the Best Western Plus West Retford Hotel offer a generally positive experience with many guests noting their spaciousness, cleanliness and comfort. Rooms are often described as large, beautifully furnished and well-maintained. Amenities such as mini toiletries, tea, coffee and biscuits add to the convenience, making the stay pleasant. The rooms in the cottages are particularly praised for their comfort and cleanliness with some guests favoring specific rooms like Room 1 for their charm.
Guests appreciate the modern furniture and well-appointed rooms, noting the luxurious feel, especially in rooms with features like four-poster beds or added touches like clean, crisp bedding and soft towels. The bathrooms are also frequently mentioned as clean and up to a high standard with good water pressure in showers and occasional extra features such as LED lighting in baths.
Despite the many positives, there are occasional downsides. Some rooms are reported to be noisy due to thin walls or external noises and a few guests have encountered cobwebs or found the decor a bit outdated. A few reviews also mention specific issues like non-working TVs, inconveniently placed lights and occasional noise from early morning deliveries in the cottages.
The setting of the hotel is lovely with views of the gardens adding to the peaceful atmosphere. Overall, the hotel provides a good value stay with comfortable, clean and spacious rooms, though minor improvements in soundproofing and maintenance could enhance the experience further.
Beds
The beds at Best Western Plus West Retford Hotel have received an overwhelmingly positive reception from guests. Numerous reviewers consistently praised the beds for being comfortable with many describing them as very comfortable or extremely comfortable. Several guests appreciated the overall comfort with comments highlighting the beds' softness and cleanliness.
Despite these positive remarks, a few guests noted inconsistencies. Some found the pillows to be flat or hard, detracting from their overall comfort. A minority mentioned issues with the firmness of the mattresses, which they found either too firm or too soft for their liking.
The size of the beds drew mixed feedback; while some guests found the king-sized beds just right, others felt the beds were too small. However, the general consensus points towards a satisfying sleep experience, underscored by fresh linens and fluffy towels—adding a touch of luxury to their stay.
Cleanliness
Best Western Plus West Retford Hotel has garnered numerous compliments for its cleanliness. Despite hosting busy events like weddings, the property maintains a very high standard of cleanliness throughout. Guests frequently note the rooms as being spacious, clean and well-maintained. The hotel is described as spotlessly clean and exceptionally clean with everything arranged tidily. The staff is praised for doing an excellent job maintaining the hygiene and comfort of the rooms.
The bathrooms also receive positive remarks, especially for remaining consistent with the overall cleanliness of the hotel. Rooms are highlighted for being comfortable, well-arranged and featuring nice bathrooms with amenities like fluffy towels and toiletries.
While there are mentions of minor issues such as older carpets and some rooms needing a modern refurb, the overall cleanliness and upkeep seem to overshadow these small details. Guests feel the cleanliness and presentation of the rooms contribute to a very comfortable stay. The beautiful period property and well-maintained gardens are additional positives that enhance the appeal of the hotel.
In summary, the Best Western Plus West Retford Hotel stands out for its exceptionally high levels of cleanliness and well-maintained spaces, providing guests with a comfortable and inviting stay.
Staff
The staff at Best Western Plus West Retford Hotel have received extensive praise from guests for their exceptional service. Descriptions of the staff include friendly, lovely, helpful and accommodating, often highlighted by their attentiveness and welcoming nature. Reception staff have been particularly noted for their efficiency and warm welcomes, making guests feel at ease from the moment they arrive.
In the dining areas, staff have been commended for their courteous service and professionalism, contributing significantly to pleasant dining experiences. Caroline's great communication and Sally’s assistance with dietary needs in the Orangery restaurant were singled out for praise.
Guests appreciated the staff's readiness to go the extra mile, including instances of exceptional support, such as the duty manager’s prompt assistance until an ambulance arrived. Reviews frequently mention that the staff consistently maintained a friendly, polite and helpful demeanor, which significantly enhanced the overall guest experience.
The ambiance of warm hospitality, provided by an exceptionally friendly and efficient team, stood out as a defining feature of the hotel, making many guests' stays enjoyable and memorable. Despite occasional minor lapses, the overwhelmingly positive feedback emphasizes that the staff at Best Western Plus West Retford Hotel are fundamental in creating a welcoming and comfortable environment for their guests.
Wi-Fi
The Best Western Plus West Retford Hotel offers free Wi-Fi to its guests with many praising the strong signal and good connection quality. Some have noted that the Wi-Fi is very good and excellent, working well in their rooms without any problems. However, there are mixed experiences; a few guests struggled to connect or found the Wi-Fi coverage throughout the hotel to be lacking and occasionally very slow. Despite these inconsistencies, the availability of complimentary Wi-Fi remains a highlighted amenity for most visitors. Additionally, free parking is provided, adding to the convenience of the stay.
Parking
The parking experience at the Best Western Plus West Retford Hotel is overwhelmingly positive, according to guest reviews. Many guests appreciated the ample parking spaces available, ensuring that there is no hassle when arriving at or leaving the hotel. The hotel's location is noted for its convenience and there are plenty of parking options, including on-site parking and nearby multi-storey car parks.
Reviews frequently highlight the secure parking provided, adding a sense of safety and peace of mind for those traveling by car. The ease and convenience of parking stand out, as described by guests who had no issues finding a spot and appreciated the spacious and accessible car park.
Additional amenities such as free parking add further value to the stay, making it an attractive option for travelers. Overall, the combination of sufficient, secure and easy-to-access parking facilities contributes significantly to the positive experiences of guests at this hotel.
Family
The Best Western Plus West Retford Hotel is an excellent option for families seeking a comfortable and convenient stay. Families particularly appreciate the large family rooms available, which are spacious enough to accommodate everyone comfortably, even fitting entire families into a single room. The family rooms come with an array of great amenities, including large bathrooms and a selection of refreshments with a kettle for hot drinks.
Parents will find the hotel very accommodating with the staff showing great consideration for special requests, such as providing a fridge for essential medications. The hotel also caters well to children, offering a child-friendly environment during meal times and ensuring young guests have a good time exploring the venue.
The surroundings of the hotel offer additional family-friendly activities with brochures available at the hotel detailing local attractions suitable for all ages. The hotel’s family-friendly atmosphere makes it a welcoming retreat for families visiting Retford, whether for leisure, attending a nearby competition or simply enjoying a break. The presence of ample beds and tables also ensures that family members have adequate space for their needs, adding to the overall comfort and enjoyment of the stay.
3 Star
Situated amidst beautiful grounds, the Best Western Plus West Retford Hotel is the epitome of a comfortable three-star establishment. Frequent guests have described it as a smart hotel that meets the expectations set by its three-star rating. While it may not reach the luxuries of a four-star venue, it offers good value for its classification. Many visitors praise the quality of their stay with particular emphasis on the extraordinary breakfast that exceeds typical three-star standards. The hotel's presentation and services align well with what one might expect from such an accommodation, providing a reliable and satisfactory experience for travelers seeking a commendable three-star stay.
Business
The Best Western Plus West Retford Hotel proves to be highly suitable for business travelers. It is conveniently located close to office premises, making it an ideal choice for those on business trips in Retford. The hotel is particularly noted for being business and conference-friendly, providing a reliable environment for important conference calls. Guests have consistently highlighted the pleasant, friendly staff who are helpful in addressing any issues, enhancing the overall experience for those working during their stay.
Accessible
Best Western Plus West Retford Hotel is praised for its fantastic accessibility, especially in the showroom. Guests with mobility issues appreciate the helpful and accommodating staff who go out of their way to assist with any needs. Accessibility within the hotel is generally good with everything designed to be easily accessible. The hotel is conveniently located and accessible from the A1. However, there are limitations to be aware of, such as the absence of an elevator and limited accessible toilets. Despite this, guests requesting ground floor rooms were accommodated and the staff's assistance and support are consistently highlighted as a positive aspect. Additionally, the hotel is accommodating to specific requirements, including food allergies.
Historic
The Best Western Plus West Retford Hotel, an 18th-century country estate, offers guests the opportunity to stay in a beautifully maintained, historic building with rich history. Once a former mansion, the hotel features stunning Georgian architecture, providing a historically significant experience. The beautiful buildings and gardens create a charming atmosphere, full of character. Located on the doorstep of Retford, this historic hotel stands out not just for its age, but for its well-preserved elegance and the intriguing stories it holds within its walls.
No, Best Western Plus West Retford Hotel doesn't have any pool.
No, a spa isn't available at Best Western Plus West Retford Hotel.
No, Best Western Plus West Retford Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus West Retford Hotel.
No, Best Western Plus West Retford Hotel doesn't have a gym.