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Summary of reviewsCanopy by Hilton Reykjavik City Centre is a highly recommended hotel for tourists who want to explore the heart of Reykjavik. The hotel boasts an excellent location that allows easy access to public transportation and main tourist attractions. Guests have praised the hotel's breakfast, describing it as fantastic, amazing and delicious with a vast and varied selection of options. The rooms are contemporary and stylish with modern amenities and guests have raved about the cleanliness and spaciousness. The staff is friendly, helpful and accommodating, leaving a lasting impression on guests. The beds are seriously comfortable, resulting in a great night's sleep. Overall, Canopy by Hilton Reykjavik City Centre is a superb hotel with a boutique feel located in an awesome location, highly recommended for those seeking a stylish stay in Reykjavik. Show more
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Hotel for Honeymoon
With luxurious rooms and suites offering king-size beds, comfortable space and a relaxing and romantic atmosphere, this hotel is an ideal honeymoon destination.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Other
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 1 hour.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? No
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Hilton CleanStay
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: July, 01 2020
Answers last updated by Canopy by Hilton Reykjavik City Centre
King RoomThis double room includes a flat-screen TV, desk and a lounge seat.
Junior SuiteThis suite features a capsule coffee machine, seating area and a flat-screen TV.
One-Bedroom King SuiteThis spacious suite features Scandinavian design, a separate living room area and a flat-screen TV.
Premium King RoomFeaturing a lounge chair, this double room also has an espresso machine and desk. Slippers and bathrobes are provided for extra comfort.
Queen RoomThis double room includes a flat-screen TV and desk.
Twin RoomThis twin room includes a flat-screen TV, desk and coffee machine.
Premium Twin RoomThis twin room features 2 double beds, coffee machine and a flat-screen TV.
Guest Reviews
8.8
Excellent
Location
Canopy by Hilton Reykjavik City Centre boasts of an excellent location that is perfect for tourists who want to explore the heart of Reykjavik. It is situated in the city center and is just a stone's throw away from Rainbow Street which features various shops, bars and restaurants. Several guests praised the hotel's convenient location which allows easy access to public transportation as well as the main tourist attractions such as museums, churches, the harbor and more. The central location of the hotel also allows guests to enjoy walking distance to the local shops, restaurants and bars. Many guests find the hotel's location excellent, ideal and perfect for their stay in Reykjavik.
Breakfast
The breakfast at Canopy by Hilton Reykjavik City Centre has received praise from numerous satisfied guests. Many guests have described the breakfast as fantastic, amazing and delicious with a vast and varied selection of options. Some guests appreciated the nutritional value, while others enjoyed the local produce. The restaurant and coffee and sandwich bar received high praises as well, making it convenient for guests to find snacks 24/7. Some guests have also remarked about the takeout options available to them. In general, guests found the breakfast generous and abundant, while the selection was broad enough to suit different tastes and requirements. However, some guests commented that they would have preferred more options that were freshly cooked. Overall, the breakfast has been described as '10' and remarkable by some guests.
Rooms
The Canopy by Hilton Reykjavik City Centre boasts contemporary and stylish rooms with modern amenities. Guests rave about the cleanliness and spaciousness of the well-appointed rooms with some even calling the bathrooms "amazing." While some guests found the rooms a bit small or cramped, most were pleased with the comfortable beds and lovely decor. The hotel's modern design and attractive interior are highlighted in many of the reviews. Some guests note that their rooms lacked natural light, but overall the accommodations were clean and trendy. The hotel's location also receives accolades for being superb. Though there were a few complaints about room size and cleanliness, the majority of reviews praise the rooms as luxurious and comfortable.
Beds
If a good night's sleep is important to you during your travels, you'll be pleased to know that Canopy by Hilton Reykjavik City Centre has some seriously comfortable beds! Reviewers raved about the lovely bed linens and super comfy pillows with many describing the beds themselves as fantastic or so comfortable that they'd rate them 20 out of 10. Guests enjoyed the perfect level of firmness, not too soft or too hard, resulting in a great night's sleep. A few negative reviews about uncomfortable beds were outweighed by the overwhelmingly positive feedback with many describing the beds as incredible or even heavenly. There were also mentions of small double size beds in some twin rooms, which were reportedly just as comfortable as the larger ones. Regardless of the size, the consensus among guests is clear: Canopy by Hilton Reykjavik City Centre has some seriously comfy beds!
Cleanliness
The Canopy by Hilton Reykjavik City Centre is highly regarded for its cleanliness up to and including the shower heads. Guests rave about the immaculate state of the hotel, mentioning phrases such as "the cleanest hotel I have ever stayed in," "immaculately clean," and "very clean." The staff is touted for being helpful and friendly, in addition to the modern and trendy facilities. The rooms are described as comfortable and well-appointed with the bathrooms being "cosy" and featuring walk-in showers that are pristine. Overall, guests are impressed with the cleanliness and welcoming atmosphere of the hotel.
Staff
The staff at the Canopy by Hilton Reykjavik City Centre hotel have left a lasting impression on guests with many describing them as friendly, helpful and accommodating. From welcoming front desk staff to knowledgeable concierges, the hotel offers excellent service and a warm atmosphere in the heart of Reykjavik. While a few guests noted some areas for improvement, the majority praised the staff's professionalism, kindness and upbeat attitudes. Mia, in particular, was commended for her exceptional service. Overall, visitors highly recommend this hotel for its clean, modern facilities, excellent location and fabulous staff.
4 Star
Canopy by Hilton Reykjavik City Centre is a superb hotel with a boutique feel located in an awesome location. Guests praised the cute and modern facilities and exceptional service. The majority of the rooms were pleasant and very good, though some guests did experience issues with noise in the morning. Overall, this hotel is highly recommended for those seeking a stylish stay in Reykjavik.
No, Canopy by Hilton Reykjavik City Centre doesn't have any pool.
No, a spa isn't available at Canopy by Hilton Reykjavik City Centre.
No, Canopy by Hilton Reykjavik City Centre doesn't allow dogs.
No, parking facilities aren't available at Canopy by Hilton Reykjavik City Centre.
Yes, Canopy by Hilton Reykjavik City Centre has a gym.