Grande Albergo has garnered positive acclaim from guests, particularly for its prime location, friendly staff and high standards of cleanliness.
Situated in a desirable beachfront location in Sestri Levante, the hotel offers stunning sea views and proximity to the historic center and city park, making it convenient for relaxation and exploration. The availability of secure, on-site parking further enhances the convenience for those traveling by car.
The staff at Grande Albergo are consistently praised for their friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere throughout the hotel. Guests appreciate the attentiveness of the reception and bar staff, as well as the excellent service provided during breakfast and dinner.
Cleanliness is another standout feature with meticulous attention to detail in both the private rooms and public areas. Guests frequently describe the accommodations as very clean and comfortable with spacious rooms and well-equipped bathrooms. The rooftop pool, noted for its clean water and stunning views, also adds to the overall appeal.
While the breakfast experience is mostly positive with a variety of sweet and savory options and the possibility to enjoy it on a terrace or in an outdoor garden, some guests have expressed a desire for further improvements, such as fresher and higher-quality products.
The hotel's attached restaurant receives high marks for its excellent cuisine and professional service, despite being on the pricier side. The dining experience is often highlighted as delightful, making the Hotel Restaurant Delfino a notable aspect of the stay.
However, some aspects do fall short of the four-star expectations. The furnishings in the rooms are sometimes described as outdated and there are occasional issues with uncomfortable mattresses. Additionally, the beach amenities and parking costs are noted as areas where guests feel the value could be improved.
In summary, Grande Albergo offers a superb location, friendly and professional staff and exceptional cleanliness, making it a cherished choice for travelers. While there are a few areas that could benefit from updates and refinements, the overall experience remains positive and welcoming, ensuring a pleasant stay by the beautiful coastline of Sestri Levante.
The hotel faces the bay of Rapallo at the popular Portofino coast. It is the only luxury hotel on this part of the Italian Riviera and offers luxuriously designed suites, an in-house spa, bars, restaurants, a beach club and event venues to host your meeting, wedding or party. The hotel also has a summer restaurant, the Eden Roc Lounge & Restaurant open at lunch and for dinner.
Summary of reviews
Overall, Excelsior Palace Portofino Coast provides an excellent five-star experience with exceptional service from friendly staff. Despite the hotel showing some age, it is very well managed and offers superb facilities and services for a comfortable and memorable vacation. The rooms are simply perfect, although the double beds may not be the most comfortable. Guests leave with an unforgettable and positive impression of this luxurious hotel.
Categories
Pool
Infinity Pool
Heated Pool
Indoor Pool
Panoramic View Pool
Outdoor Pool
Beachfront
Dog Friendly
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Rezza