Hotel Verde Mar & SPA
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Summary of reviewsHotel Verde Mar & SPA in Ribeira Grande is celebrated for its exceptional location, nestled near the ocean and beautiful black sand beaches. Guests appreciate its central position on São Miguel Island, providing convenient access to major attractions, local supermarkets, cafes and a variety of restaurants. The setting is often described as tranquil and picturesque with direct access to panoramic viewpoints and scenic walks, making it an ideal retreat for those seeking both relaxation and adventure.
The breakfast experience at the hotel is generally well-received with many guests praising the variety, quality and ambiance enhanced by scenic ocean views. The extensive buffet includes both local and international options, fresh juice and even champagne. While there are some mentions of repetitive menus and minor service issues during peak times, the overall consensus is positive, appreciating the friendly service and delightful selection.
Dinner draws mixed reviews, particularly between the bar and restaurant. The bar area offers a pleasant atmosphere with some highlights like tasty pizzas and tapas. The restaurant is praised for its delicious à la carte options and attentive service, especially from the dining room manager, Rubén. However, guests note a lack of menu variety, limited vegetarian options and high prices. Despite these critiques, the restaurant's setting with sea views and live music enhances the dining experience for many.
The hotel’s rooms are widely commended for their spaciousness, comfort and modern design. Many feature stunning sea views, stylish furnishings and amenities like air conditioning and mini kitchens. Daily cleaning service and quality bedding contribute to a comfortable stay. Some guests mention minor inconveniences such as small wardrobes and occasional noise, but overall, the rooms are described as excellent and inviting, particularly those on higher floors with direct ocean views.
Cleanliness is a strong point for Hotel Verde Mar & SPA with numerous guests highlighting the spotless condition of the rooms and common areas. The diligent cleaning staff ensure a tidy environment, although there are occasional mentions of less satisfactory cleaning in specific areas like the spa and pool facilities.
The staff at Hotel Verde Mar & SPA are frequently praised for their exceptional friendliness and helpfulness. Notable mentions include reception staff like Ana and Augusto, who are recognized for their phenomenal service. The bar staff, housekeeping and reception team contribute significantly to guests’ pleasant experiences, though there are occasional reports of variability in service in the restaurant.
WiFi at the hotel is generally seen as strong and stable, suitable for online activities including video calls. However, some guests report intermittent connections and weak signals in certain areas, suggesting room for improvement in network consistency.
The spa experience at Hotel Verde Mar & SPA is a highlight for many guests, offering picturesque ocean views and well-maintained facilities like saunas, steam rooms and a heated indoor pool. While some note minor issues such as capacity and booking procedures, the overall sentiment is positive with quality treatments and cleanliness adding to the hotel's appeal.
The fitness center is also well-regarded, featuring modern equipment and a beautiful seaside view. Open from early morning until late evening, it offers ample opportunity for exercise. Guests suggest the addition of fitness classes to enhance the experience further.
The pool area is another standout feature with both indoor and outdoor pools receiving high praise for their maintenance, luxurious feel and stunning ocean views. Heated pools and massage jets enhance the relaxing experience, although the outdoor pool's temperature in winter and indoor pool hours receive some critique. The infinity pool, in particular, is frequently described as magnificent and a visual highlight of the hotel.
Overall, Hotel Verde Mar & SPA is highly recommended for its prime location, exceptional amenities, comfortable rooms and outstanding service, making it a memorable and enjoyable stay for many guests.
Categories
The breakfast experience at the hotel is generally well-received with many guests praising the variety, quality and ambiance enhanced by scenic ocean views. The extensive buffet includes both local and international options, fresh juice and even champagne. While there are some mentions of repetitive menus and minor service issues during peak times, the overall consensus is positive, appreciating the friendly service and delightful selection.
Dinner draws mixed reviews, particularly between the bar and restaurant. The bar area offers a pleasant atmosphere with some highlights like tasty pizzas and tapas. The restaurant is praised for its delicious à la carte options and attentive service, especially from the dining room manager, Rubén. However, guests note a lack of menu variety, limited vegetarian options and high prices. Despite these critiques, the restaurant's setting with sea views and live music enhances the dining experience for many.
The hotel’s rooms are widely commended for their spaciousness, comfort and modern design. Many feature stunning sea views, stylish furnishings and amenities like air conditioning and mini kitchens. Daily cleaning service and quality bedding contribute to a comfortable stay. Some guests mention minor inconveniences such as small wardrobes and occasional noise, but overall, the rooms are described as excellent and inviting, particularly those on higher floors with direct ocean views.
Cleanliness is a strong point for Hotel Verde Mar & SPA with numerous guests highlighting the spotless condition of the rooms and common areas. The diligent cleaning staff ensure a tidy environment, although there are occasional mentions of less satisfactory cleaning in specific areas like the spa and pool facilities.
The staff at Hotel Verde Mar & SPA are frequently praised for their exceptional friendliness and helpfulness. Notable mentions include reception staff like Ana and Augusto, who are recognized for their phenomenal service. The bar staff, housekeeping and reception team contribute significantly to guests’ pleasant experiences, though there are occasional reports of variability in service in the restaurant.
WiFi at the hotel is generally seen as strong and stable, suitable for online activities including video calls. However, some guests report intermittent connections and weak signals in certain areas, suggesting room for improvement in network consistency.
The spa experience at Hotel Verde Mar & SPA is a highlight for many guests, offering picturesque ocean views and well-maintained facilities like saunas, steam rooms and a heated indoor pool. While some note minor issues such as capacity and booking procedures, the overall sentiment is positive with quality treatments and cleanliness adding to the hotel's appeal.
The fitness center is also well-regarded, featuring modern equipment and a beautiful seaside view. Open from early morning until late evening, it offers ample opportunity for exercise. Guests suggest the addition of fitness classes to enhance the experience further.
The pool area is another standout feature with both indoor and outdoor pools receiving high praise for their maintenance, luxurious feel and stunning ocean views. Heated pools and massage jets enhance the relaxing experience, although the outdoor pool's temperature in winter and indoor pool hours receive some critique. The infinity pool, in particular, is frequently described as magnificent and a visual highlight of the hotel.
Overall, Hotel Verde Mar & SPA is highly recommended for its prime location, exceptional amenities, comfortable rooms and outstanding service, making it a memorable and enjoyable stay for many guests.
Luxury Hotel
A 5-star luxury hotel located on the beach, offering a full-service spa, indoor and outdoor pools including an infinity pool, and multiple dining options.
Hotel for Honeymoon
With 'Mar & SPA' in its name, this hotel emphasizes its seaside location and spa services, both excellent for a romantic and relaxing honeymoon. It is highly rated and offers modern comforts.
Hotel with Spa
Hotel Verde Mar & SPA offers spa facilities. It is a hotel where guests can relax and rejuvenate during their stay.
Family Friendly Hotel
Situated in Ribeira Grande, this hotel offers a spa and wellness center, providing relaxation options for parents. The hotel's location near the beach and other attractions makes it convenient for family outings.
Romantic Hotel
Located in Ribeira Grande, this hotel is close to the ocean and beaches. The Hotel features a spa, creating a relaxing and romantic atmosphere.
Hotel with Swimming Pool
This hotel offers both an outdoor and a heated indoor pool with a jacuzzi. The indoor pool provides stunning ocean views. Guests can also enjoy the spa, fitness center, and multiple dining options.
Heated Pool Indoor Pool Outdoor Pool
Hotel with Parking
This hotel offers parking, allowing guests to conveniently explore Ponta Delgada and its surroundings. Combining spa amenities with parking makes it suitable for relaxation and exploration.
EV charging stations
Accessible Hotel
This hotel offers comprehensive accessibility features, including roll-in showers, lowered sinks, raised toilets, and bathroom emergency cords. Wheelchair-accessible rooms and bathrooms are available, and the entire unit and parking are wheelchair accessible.
Hotel with EV Charging Stations
Hotel Verde Mar & SPA provides an electric vehicle charging station for guests. The hotel also offers free self parking.
5-Star Hotel
This hotel provides excellent service and modern amenities. It is located on Rua Dr. José Nunes da Ponte in Ponta Delgada.
Hotel with Outdoor Pool
This hotel features both an outdoor and indoor pool, including an infinity swimming pool. Guests can enjoy the poolside bar, sun loungers, and umbrellas, all with a beachfront location offering stunning sea views. A children's pool is also available.
Hotel with Heated Pool
This hotel features a heated indoor pool as part of its extensive SPA facilities. The focus on wellness and relaxation ensures a high-quality heated pool experience for guests.
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Gym
Hotel with Indoor Pool
About Hotel Verde Mar & SPA
License: 12826
Guest Reviews
Location
Situated centrally on São Miguel Island, the hotel is an ideal base for exploring the various points of interest the island has to offer. The proximity to major sightseeing spots, coupled with easy accessibility to a large supermarket, cafes and a variety of restaurants, enhances the convenience for guests.
The tranquil, quieter location of Ribeira Grande makes it a perfect retreat away from the busier parts of the island while still offering a vibrant local scene with nearby surfing spots, scenic walks and panoramic viewpoints. The hotel's design and facilities complement its remarkable location, providing a luxurious yet serene environment for a memorable stay.
Breakfast
However, some guests note areas for improvement. There are mentions of repetitive menus and a lack of innovation for longer stays with some finding the selection to not meet their expectations for a 5-star hotel. Issues such as cold food, overcrowded dining rooms and slow replenishments during peak times are also pointed out. Despite these criticisms, the overall consensus is that the breakfast experience at Hotel Verde Mar & SPA is diverse and above average, especially appreciated for its variety, fresh local produce and friendly service.
Dinner
The restaurant garnered more favorable feedback with many guests praising its delicious and well-cooked food. The à la carte dinner options are particularly commended for their quality and the dining room manager, Rubén, is noted for his attentiveness. Nonetheless, several reviews point out that the menu at the restaurant lacks variety and features limited vegetarian options. Additionally, many guests feel that the meals can be quite expensive for the quality offered with some deeming the prices as excessively high.
Service at the restaurant is another area of concern; several guests cited slow service and long waiting times. Special arrangements, such as cakes for celebrations, were not always met, adding to some diners' dissatisfaction.
Despite these drawbacks, the restaurant is frequently described as excellent, superb and a recommended dining spot within the hotel. The setting with views of the sea and occasional live music, further enhances the dining experience for many guests.
For those looking to dine at the hotel, it is advised to make reservations in advance due to limited availability and to be prepared for relatively high prices for both food and drinks. Overall, while the quality and experience can vary, many guests find the dining at Hotel Verde Mar & SPA enjoyable with some standout moments that make it worth considering.
Rooms
Guests appreciate the functional yet cozy design of the rooms, the quality of the bedding and the daily cleaning service. The family rooms provide ample space, though some are located far from the lobby. Rooms equipped with terraces offer magnificent views of the ocean and a tranquil atmosphere, ideal for sunbathing and listening to the waves.
On the downside, minor inconveniences include small wardrobes, limited places to hang towels and in some cases, poor sound insulation. There are singular reports of rooms being too warm or not ready on arrival. Despite these issues, the general consensus points to an excellent, comfortable stay bolstered by the beautiful sea views and modern room designs. For the best experience, guests suggest booking rooms on higher floors for added privacy and opting for those with direct ocean views.
Beds
The overall comfort extends to the interiors of the rooms, which are modern, clean and well-maintained. While there are occasional mentions of the beds being too firm for some, the general consensus is that the beds are cozy and inviting with some specifically noting the benefit of firm support. Bedding cleanliness and tidiness are also frequently commended, contributing to a high standard of accommodation that promotes comfort and relaxation for all guests.
Cleanliness
However, there are occasional mentions of areas needing improvement, such as the timeliness of room cleaning and specific spots like the spa and indoor pool areas not meeting the same high standards. Some guests noted issues with late cleaning services and less satisfactory cleaning on certain days, particularly in the bathrooms and near pool facilities.
Despite these occasional critiques, the overall sentiment remains highly positive with the hotel's cleanliness described as impeccable and unrivaled by many. It seems that a harmonious mix of modern, clean facilities and a diligent housecleaning crew contributes to an overall pleasant stay at this beautiful, well-located hotel.
Staff
The hotel's staff is commended for their efficiency and willingness to go above and beyond to assist guests, making visitors feel well-cared-for. Several reviews mention the staff's ability to handle various requests and issues promptly and effectively, contributing significantly to the overall enjoyment of the stay.
Special praises are often directed towards the bar staff, housekeeping and the reception team for their excellent service, kindness and professionalism. However, there are occasional mentions of less friendly or inattentive restaurant staff, indicating some variability in service levels in certain areas.
Overall, the prevailing sentiment is that the staff at Hotel Verde Mar & SPA significantly contribute to a comfortable and pleasant stay with their exceptional hospitality and service being a highlight for many guests.
Wi-Fi
However, there were mixed reviews regarding network consistency, particularly within the rooms. Some guests reported the WiFi as unreliable, slow or weak with intermittent connections. The hotel appears to have an individual WiFi transmitter in each room, yet this did not always guarantee a flawless experience, leading to occasional difficulties in network reliability.
Overall, while the majority found the WiFi satisfactory and sufficient for general use, there were instances where coverage and connection strength could be improved, especially in certain areas of the hotel.
Spa
However, a few guests noted some areas for improvement such as a small sauna, occasional noise from children and capacity issues in the spa area. There were also comments about the spa being understaffed or having unclear booking procedures. Despite these minor drawbacks, the overall sentiment is positive with many highlighting the cleanliness and pleasing design of the spa.
The fitness center is modern and well-equipped, complementing the wellness services offered. Extended hours for the pool and gym allow for flexible schedules, ensuring guests have ample time to unwind. Additional perks like the exceptional in-room spa service for newlyweds and the availability of wellness areas and treatments make Hotel Verde Mar & SPA a splendid choice for those seeking a rejuvenating retreat.
Gym
The gym operates from 6 am to 10 pm, providing plenty of time for guests to exercise. There is a wide variety of cardio and weight-training machines available, making it accessible for many types of workouts. The inclusion of wellness amenities like a sauna and Turkish bath further complements the gym, creating a comprehensive wellness experience.
While most reviews highlight the positive aspects, a few mention some downsides like basic gym facilities and occasional moisture issues. Nonetheless, the general consensus is that the gym is fantastic with great views, modern machines and a pleasant atmosphere. Some guests did suggest the addition of fitness classes to enhance the experience further.
Overall, the gym at Hotel Verde Mar & SPA stands out as a well-equipped and well-maintained fitness center, adding significant value to the hotel's amenities.
Pool
The infinity pool is often described as magnificent and beautiful, contributing to the pool area's visual appeal alongside the modern building design. The array of pools ensures there's something for everyone with spacious areas that are both inviting and pleasant.
Conveniently, the pools and sauna are open until late, providing flexibility for guests' schedules. However, some reviews mention that the water temperature of the pools, especially the outdoor ones, can be cold during winter. The indoor pool's temperature and operating hours also received some scrutiny with suggestions for earlier opening times to accommodate morning swimmers.
While most reviews are overwhelmingly positive, a few guests reported minor issues like noise in the pool area, insufficient towels and occasional cleanliness concerns. Nevertheless, the general consensus is that the pool area is a highlight, offering a serene escape with breathtaking views, making it a key attraction of the hotel.
Parking
EV charging stations
Family
Children seem to particularly enjoy the hotel’s pool, which is bustling with activity and offers a dedicated family pool as well. The hotel features a range of family-friendly activities, including a playroom for kids and evening entertainment with live music. The presence of well-cared-for cats around the property also adds an extra touch of comfort and joy for animal-loving families.
Despite the minor inconvenience of family rooms being located far from the lobby, the overall room setup is ideal for families, offering ample space and lovely sea views. The availability of family rooms with additional beds or double rooms with two separate bedrooms seems to cater well to the needs of larger families. Additionally, the hotel provides a warm and welcoming family atmosphere, enhanced by exceptional service from the staff.
While there is no formal childcare service, families still report a positive experience with plenty of organized activities and a family-friendly environment. The hotel’s ideal location and excellent facilities make it a great choice for memorable family stays. Overall, Hotel Verde Mar & SPA earns high marks for its comprehensive family-oriented offerings and its ability to create lasting family memories.
5 Star
Despite these criticisms, some aspects of the hotel have received praise. Rooms are described as very spacious and the hotel's luxury decor, furnishings and top-notch facilities are frequently highlighted. The wellness area, particularly the pools with picturesque views, adds to the appeal and contributes to an overall comfortable experience. The luxury spa and massage services have also been appreciated by guests.
However, inconsistency in service quality and minor issues such as tiny towels and lower cleanliness levels in the pool area detract from the overall luxury experience expected at this level. The restaurant and breakfast frequently come up as points of contention, where many felt it did not meet the five-star standard. The sentiment that the value for money is acceptable is common, but the consensus leans towards the view that it aligns more closely with a four-star hotel rather than a true five-star establishment.
In summary, while Hotel Verde Mar & SPA has some redeemer qualities that hint at luxury, significant gaps in service and attention to detail suggest it falls short of five-star expectations for many guests.
Business
Accessible
The accessible rooms are well-designed, meeting various accessibility needs without imposing restrictions. Guests have also highlighted the accessible gym, ensuring that fitness routines are not disrupted. Although there might be some minor accessibility issues, the overall services offered are commendable, catering effectively to the needs of disabled guests.
Nonetheless, there are areas for improvement. For instance, some guests have experienced confusion at the reception, particularly concerning specific services like massages. Additionally, there could be better access to certain activities for people with disabilities and wait times for some services might need attention.
Despite these points, the general consensus paints Hotel Verde Mar & SPA as an accessible and accommodating destination, dedicated to providing above-average accessibility for all guests.
Heated Pool
The heated outdoor pool offers a delightful swimming experience with a pleasant temperature, adding to the pool's appeal. However, some guests noted inconsistencies in the pool's temperature, mentioning that it didn't always feel heated. Despite these occasional issues, the heated pools are generally well-maintained, clean and a favorite among visitors, especially for entertaining kids during colder months.
Overall, the heated pools at Hotel Verde Mar & SPA provide a warm and pleasant retreat, enhancing the hotel's relaxation offerings and contributing to a comfortable and enjoyable stay.
Outdoor Pool
Indoor Pool
Guests appreciate the ample space and comfortable setup of the indoor pool area, which operates until 9 PM, making it convenient for evening swims. The facility’s warm water, luxurious feel and relaxing atmosphere make it a favored spot, particularly during bad weather. The availability of free towels and a well-designed layout contribute to its reputation as a functional and enjoyable feature of the hotel.
However, there are occasional notes about the water temperature being lower than some guests would prefer and the area can become noisy and crowded at times. Despite these points, the indoor pool remains a highlight for many, providing a luxurious and serene swimming option alongside the hotel’s other amenities.
Honeymoon
The honeymoon suites are particularly praised for their tasteful decor, adding to the overall luxury feel that is perfect for a honeymoon. Special touches, such as a surprise left in the room and celebratory desserts for anniversaries, enhance the experience. Several guests have highlighted the thoughtful honeymoon package, which adds to the joy of a romantic stay.
Overall, Hotel Verde Mar & SPA is highly recommended for those looking to spend their honeymoon in a beautiful, romantic setting in the Azores. With its warm atmosphere, beautiful views and special honeymoon accommodations, it stands out as an excellent choice for newlyweds seeking a delightful escape.
Luxury
The atmosphere is relaxing, luxurious and perfect for special occasions like honeymoons. The practical advice for a five-star experience points out the genuine luxury factor and many guests find the overall feel and service inline with five-star expectations, affirming the luxurious environment and comfort found throughout the property.
There are, however, some varied opinions regarding whether the hotel fully meets an international five-star standard with a few reviews mentioning the need for improvement in certain services and questioning if it truly deserves its five-star rating given the price. Despite this, the majority view is positive with many appreciating the luxurious decoration, ambiance and quality amenities, confirming a very luxurious and pleasant stay.
Romantic
The fine cuisine and live piano music add a touch of elegance, making dinners here particularly special. The hotel’s romantic dinner offers excellent value and the beachside location provides perfect sunset views for a dreamy evening. The property is described as a peaceful haven with luxury factors that perfectly cater to couples, providing them with everything they need for a memorable stay.
Couples can enjoy a variety of romantic facilities and settings, from sea-facing rooms with breathtaking views to romantic, nature-inspired surroundings. The romantic scenery and unique setting, coupled with a luxury factor, make Hotel Verde Mar & SPA a standout choice for those seeking a romantic and special getaway.
Yes, Hotel Verde Mar & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Verde Mar & SPA.
No, Hotel Verde Mar & SPA doesn't allow dogs.
Yes, parking facilities are available at Hotel Verde Mar & SPA.
Yes, Hotel Verde Mar & SPA has a gym.
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