ibis Styles Ribeirao Preto Jardim Botanico
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Summary of reviewsThe 'ibis Styles Ribeirao Preto Jardim Botanico' enjoys frequent commendations for its prime location in Ribeirão Preto. Situated near a variety of dining, shopping and entertainment options, it offers easy access to public transportation and key points of interest such as Eurobike Arena and Iguatemi Ribeirão Preto shopping mall. Guests appreciate the pleasant, safe and clean surroundings, adding to the overall comfort and convenience of their stay. The hotel's 24-hour bar, clean and modern-decorated rooms and friendly and attentive staff further contribute to a favorable experience.
The breakfast at the hotel receives mixed feedback with many guests praising it for its delicious variety and well-organized presentation. The coffee, including tasty cappuccinos, is often highlighted positively. Nonetheless, some guests find the breakfast overpriced and lacking in diversity and quality, especially regarding vegetarian and lactose-free options.
Dinner experiences also reflect a mix of satisfaction and areas needing improvement. While guests generally enjoy the quality and taste of the food, the service often falls short due to delays and understaffing. Operational inefficiencies, such as long wait times and self-collection of orders, detract from the overall dining experience.
Rooms at the hotel receive praise for their comfort, spaciousness and modern décor. Positive mentions include comfortable beds and a calm environment. However, maintenance and cleanliness issues are recurrent with complaints about dirty walls, insufficient lighting and worn-out fixtures. Noise from adjacent rooms due to poor acoustics also impacts some stays.
Cleanliness across the hotel garners mixed reviews. Some guests commend the clean and tidy rooms, but others report dusty and dirty conditions, particularly in common areas and bathrooms. The inconsistency suggests that maintaining a high standard of cleanliness remains a challenge.
Staff interactions generally contribute positively to the guest experience with many noting the politeness and attentiveness of the team. The reception staff, in particular, handle large volumes efficiently. However, service quality can be inconsistent with occasional reports of rudeness and unpreparedness, especially during peak times or night shifts.
The free Wi-Fi is appreciated for its ease of access and secure connection, though performance can vary. Some guests experience reliable connectivity, while others report fluctuating signals and coverage issues in specific rooms.
Parking at the hotel is secure but comes with a fee managed by a third-party company, often perceived as expensive. Additionally, the valet service can be slow and disorganized, leading to long wait times for car retrieval.
Family and group travelers find the hotel accommodating, though some room amenities like blankets and face towels are often missing, requiring follow-up with reception. The advertised Kids area was reportedly unavailable during some stays.
Beds receive mixed feedback; while many guests find them comfortable, others note issues with the fit and quality of sheets, as well as worn-out mattresses and inadequate bedding.
As a three-star hotel, ibis Styles Ribeirao Preto Jardim Botanico generally meets expectations, offering good value for money. There is some dissatisfaction with the service and maintenance, indicating a decline in standards compared to other Ibis properties.
For business travelers, the hotel proves to be a suitable choice, offering business-friendly amenities such as well-equipped conference rooms and reliable Wi-Fi. The staff's politeness and helpfulness, combined with the facility's layout, make it an effective venue for professional needs.
In summary, while 'ibis Styles Ribeirao Preto Jardim Botanico' excels in location and comfort, it faces challenges in consistent service quality, cleanliness and operational efficiency, particularly in its dining services and room maintenance.
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The breakfast at the hotel receives mixed feedback with many guests praising it for its delicious variety and well-organized presentation. The coffee, including tasty cappuccinos, is often highlighted positively. Nonetheless, some guests find the breakfast overpriced and lacking in diversity and quality, especially regarding vegetarian and lactose-free options.
Dinner experiences also reflect a mix of satisfaction and areas needing improvement. While guests generally enjoy the quality and taste of the food, the service often falls short due to delays and understaffing. Operational inefficiencies, such as long wait times and self-collection of orders, detract from the overall dining experience.
Rooms at the hotel receive praise for their comfort, spaciousness and modern décor. Positive mentions include comfortable beds and a calm environment. However, maintenance and cleanliness issues are recurrent with complaints about dirty walls, insufficient lighting and worn-out fixtures. Noise from adjacent rooms due to poor acoustics also impacts some stays.
Cleanliness across the hotel garners mixed reviews. Some guests commend the clean and tidy rooms, but others report dusty and dirty conditions, particularly in common areas and bathrooms. The inconsistency suggests that maintaining a high standard of cleanliness remains a challenge.
Staff interactions generally contribute positively to the guest experience with many noting the politeness and attentiveness of the team. The reception staff, in particular, handle large volumes efficiently. However, service quality can be inconsistent with occasional reports of rudeness and unpreparedness, especially during peak times or night shifts.
The free Wi-Fi is appreciated for its ease of access and secure connection, though performance can vary. Some guests experience reliable connectivity, while others report fluctuating signals and coverage issues in specific rooms.
Parking at the hotel is secure but comes with a fee managed by a third-party company, often perceived as expensive. Additionally, the valet service can be slow and disorganized, leading to long wait times for car retrieval.
Family and group travelers find the hotel accommodating, though some room amenities like blankets and face towels are often missing, requiring follow-up with reception. The advertised Kids area was reportedly unavailable during some stays.
Beds receive mixed feedback; while many guests find them comfortable, others note issues with the fit and quality of sheets, as well as worn-out mattresses and inadequate bedding.
As a three-star hotel, ibis Styles Ribeirao Preto Jardim Botanico generally meets expectations, offering good value for money. There is some dissatisfaction with the service and maintenance, indicating a decline in standards compared to other Ibis properties.
For business travelers, the hotel proves to be a suitable choice, offering business-friendly amenities such as well-equipped conference rooms and reliable Wi-Fi. The staff's politeness and helpfulness, combined with the facility's layout, make it an effective venue for professional needs.
In summary, while 'ibis Styles Ribeirao Preto Jardim Botanico' excels in location and comfort, it faces challenges in consistent service quality, cleanliness and operational efficiency, particularly in its dining services and room maintenance.
Hotel Taking Steps Towards Sustainability
This hotel is recognized as a green hotel choice, actively working to reduce water and energy consumption and implementing recycling initiatives. It also contributes to reforestation projects.
Family Friendly Hotel
This hotel features a Kids Space and themed decor appealing to families. It provides comfortable rooms with air conditioning and free WIFI, plus a full breakfast and a 24-hour bar. It is also dog-friendly.
Hotel with Parking
Provides parking for guests, enhancing the experience. The hotel's location and unique beer-themed decor add to its appeal.
Accessible Hotel
This hotel is entirely wheelchair accessible and offers increased accessibility. It has accessible accommodation options, roll-in showers, elevators, adapted baths, lowered sinks, and toilets with grab rails. Upper floors are accessible by elevator.
3-Star Hotel
This hotel features beer-inspired themed decor, paying homage to local brewing culture. It offers comfortable and fun bedrooms with air conditioning and free Wi-Fi, along with a full breakfast and a 24-hour bar.
Dog Friendly Hotel
Business Hotel
Guest Reviews
Nestled in a prime area of Ribeirão Preto, ibis Styles Ribeirao Preto Jardim Botanico receives frequent praise for its excellent and convenient location. Guests consistently highlight the hotel's proximity to restaurants, shops, pharmacies and key points of interest such as the premium car dealerships, Eurobike Arena and Iguatemi Ribeirão Preto shopping mall. Additionally, many find it strategically positioned near public transportation and popular recreational areas, making it an optimal choice for both business and leisure travelers.
Visitors appreciate the easy access and secure neighborhood, noting that everything they needed was close by. The surrounding area is described as pleasant and safe, ensuring a comfortable stay. The hotel's own 24-hour bar, cleanliness and thoughtfully decorated rooms add to the overall positive experience, bolstered by friendly and attentive staff. The combination of practical amenities such as Wi-Fi, minibars and air conditioning, along with the modern facilities, ensure a reliable and comfortable stay for guests.
In summary, ibis Styles Ribeirao Preto Jardim Botanico stands out for its strategic and excellent location, making it a top choice for those visiting Ribeirão Preto. The convenient access to a variety of dining and shopping options, as well as its nearby attractions, provide a seamless experience for travelers seeking both convenience and comfort.
Guest reviews of the breakfast at 'ibis Styles Ribeirao Preto Jardim Botanico' offer varied impressions, though a significant number highlight the positive aspects. Many appreciate the breakfast as a highlight of the accommodation, often describing it as delicious, well-served and with ample variety. Several reviews commend the coffee experience, noting a tasty cappuccino and versatile coffee machine. Guests also praise the breakfast as very good, excellent and neatly organized, contributing to the overall charm of the hotel.
However, some negative points emerge with certain guests finding the breakfast lacking in variety and quality and noting that items were sometimes not replenished. The breakfast is often deemed overpriced for what it offers with some guests expressing dissatisfaction about paying extra for it, particularly when the quality and options didn't meet their expectations. There were mentions of scarce vegetarian and lactose-free options and some guests experienced issues with cold food items and a general lack of cleanliness in the breakfast area. Despite these shortcomings, the overall sentiment tilts favorably, reflecting a generally good, albeit occasionally inconsistent, breakfast experience at the hotel.
The guest reviews of the dinner experience at Ibis Styles Ribeirão Preto Jardim Botânico bring to light a mix of commendations and areas needing improvement. On a positive note, the dishes at the hotel's restaurant received high praise for their taste, leaving guests very satisfied with their meals. However, the reviews consistently highlight several operational shortcomings. Guests noted significant delays in food delivery, sometimes waiting over an hour or going to bed hungry. The restaurant service seemed severely understaffed during peak times, unable to fulfill orders efficiently. Additionally, some guests experienced inconvenience as they had to collect their dinner orders themselves due to a lack of available staff. There were also instances where simple requests, such as borrowing a fork, were denied.
The bar service was equally disappointing for some guests with issues such as no beer on tap and the bar being closed without prior notice, even on special occasions like Valentine's Day. The cost of certain items, such as water, ham and cheese sandwiches and cappuccinos, was also noted to be quite high, potentially deterring guests from making purchases. Overall, while the quality of the food was commendable, the service and operational efficiency of the restaurant and bar clearly need attention to improve the overall dining experience.
The rooms at ibis Styles Ribeirao Preto Jardim Botanico have received mixed reviews from guests with a range of positive and negative feedback. On the positive side, many guests praised the comfortable and spacious accommodations, noting the beds as particularly restful. The room ambiance, highlighted by modern decorations, indirect lighting and thoughtful room layout, received commendations. Cleanliness was mentioned favorably by some guests, particularly appreciating the well-organized and tidy appearance of the rooms.
However, various maintenance and cleanliness issues were frequently reported. Common complaints included dirty walls, dusty and unclean floors, insufficient lighting and worn-out or broken fixtures such as bathroom shower boxes, mini-fridges and door handles. Several guests pointed out that rooms often lacked essential amenities like face towels, duvet covers and adequate toiletries. Noise from adjacent rooms and hallways also disrupted some stays due to poor acoustic insulation.
Despite these drawbacks, guests appreciated the calm environment and efficient room layouts suited for both business and leisure stays. The staff were often noted as helpful, contributing to a generally welcoming atmosphere. Overall, while the rooms are lauded for their comfort and aesthetic appeal, the maintenance and cleanliness shortcomings suggest a need for improvements to meet the expectations of all guests.
The beds at ibis Styles Ribeirao Preto Jardim Botanico generate a mixed reception from guests with a significant emphasis on the comfort of the mattresses despite noticeable room for improvement. Many reviewers found the beds comfortable and the rooms clean, though others noted that the bedsheets often fail to stay in place due to the lack of elastic, causing discomfort. Complaints include issues with worn-out mattresses, thin bedding and stained or unclean linens.
While some guests appreciated the overall accommodation and praised the helpful staff, others expressed dissatisfaction with the small size of the beds and rooms, the high and hard pillows and the inadequacy of the provided bedding. There were consistent mentions of the bedsheets slipping off, leaving guests in direct contact with the mattress and the sparse availability of comforters and additional pillows. Though some highlighted the positive aspects such as the excellent bed comfort and clean rooms, the reviews collectively suggest that bedding quality and comfort are significant areas for improvement at this hotel.
The cleanliness of 'ibis Styles Ribeirao Preto Jardim Botanico' has received mixed feedback from guests. While some reviewers praised the hotel and its rooms for being clean and well-organized, highlighting impeccable room cleaning and friendly cleaning staff, others noted significant issues. Clean bedsheets, spotless rooms upon arrival and sanitary bathrooms were seen by some, contributing positively to their stay. Conversely, numerous guests reported a range of cleanliness concerns, including dusty and filthy rooms, dirty bathrooms, moldy air vents and stained linens. There were also complaints about general hygiene in common areas with some noticing mud, leftover food and dirty corridors. Despite these issues, the positive comments on location, staff service and other amenities such as strong and hot showers, comfortable bedding and good Wi-Fi indicated that certain aspects of the hotel provided a satisfactory experience. However, consistency in maintaining cleanliness appears to be a recurring challenge for the establishment.
The staff experience at ibis Styles Ribeirao Preto Jardim Botanico presents a mixed picture. Many guests found the staff to be exceptionally polite, friendly and attentive with numerous mentions of very good service and well-maintained facilities. The reception team, in particular, was often highlighted for handling large crowds efficiently and being very kind and welcoming.
However, there were some inconsistent experiences reported. While many guests praised the professionalism and helpfulness of the staff, others cited instances of rudeness, unpreparedness and a lack of responsiveness, particularly during busy periods or night shifts. Some reviews mentioned specific issues such as a cold and impersonal attitude, insufficient staffing and inefficient service during check-in and check-out times.
Overall, while the positive reviews predominantly celebrate the polite and attentive nature of the staff, there are notable concerns about service consistency and the need for better training and management during peak times.
The Wi-Fi experience at ibis Styles Ribeirao Preto Jardim Botanico receives mixed reviews from guests. On the positive side, many guests appreciate that the Wi-Fi is both free and easy to access with some mentioning that it works well across all areas of the hotel. Secure and reliable internet access is an added bonus.
However, there are also several reports indicating issues with the Wi-Fi. Some guests note that the connection fluctuates and can be unreliable with comments about the internet not working well, being poor or even terrible at times. There are instances where guests had to rely on their mobile data due to connectivity issues. Additionally, a few reviews mention a lack of Wi-Fi coverage in specific rooms and problems with connecting to the network, particularly with 4G access.
Overall, while the hotel offers convenient and complimentary Wi-Fi, guests can expect varying levels of performance during their stay.
When planning a stay at the ibis Styles Ribeirao Preto Jardim Botanico, it's important to be aware of the parking situation, as many guests have shared their insights. While the hotel does offer valet parking, it's managed by a third-party company and comes with a separate fee, often perceived as expensive by guests. This additional cost, typically around R$23 to R$25 per day, can be a bit steep, especially since it isn't always clearly communicated during the booking process.
Frequent comments highlight that the parking process itself can be slow and inconvenient. Guests have reported long wait times, sometimes up to 30 minutes, to retrieve their cars. Additionally, there have been instances where the valet service was disorganized and cars were difficult to locate.
For those who prioritize secure parking, the hotel does provide this, though the service could use some logistical improvements. The limited parking space and the external management of the service have led some to suggest that the hotel re-evaluate its current arrangement to better meet guests’ expectations.
Overall, while there are positive notes about the safety of the parking, the consistent feedback regarding delays, high costs and logistical issues suggest that this is an area that could benefit from significant enhancements.
The 'ibis Styles Ribeirao Preto Jardim Botanico' is a popular choice for families and friends traveling together. The hotel offers a comfortable and welcoming atmosphere that is ideal for group trips. The accommodations are particularly family-friendly, making it a favorable option for those traveling with children. However, there were several mentions of missing amenities in the rooms, such as blankets, face towels and bath rugs, which may require addressing with the reception. While the hotel was chosen by some families for its advertised Kids area, this amenity was reportedly not available. Despite these hiccups, the overall environment is suitable for families, providing a cozy and family-oriented experience.
Visitors to the ibis Styles Ribeirao Preto Jardim Botanico generally find the hotel to be consistent with the usual Ibis standard, providing an experience that aligns well with expectations for a three-star property. Many guests appreciate the value for money offered, labeling it a three-star with good amenities and overall good quality. However, feedback also indicates some dissatisfaction with the service and maintenance, noting a decline in standards compared to other Ibis hotels. While the facilities and cost align with typical Ibis properties, there were mentions of unusual amenities and a sense of the hotel being somewhat neglected. Despite these issues, it remains a reasonable choice for those seeking a standard three-star hotel experience.
The ibis Styles Ribeirao Preto Jardim Botanico is a well-regarded choice for business travelers visiting the city. Many guests highlight its suitability for business trips, citing business-friendly amenities, including well-organized and maintained conference rooms with central air conditioning. The hotel's Wi-Fi speed is particularly praised, making it an ideal location for conference calls and meetings. The complex building setup proves advantageous for networking and business opportunities. Politeness and helpfulness of the staff are consistently noted, along with the facility's convenience. Overall, the hotel appears to meet the professional needs of its guests effectively. However, personal hygiene products were noted to be unavailable, which some found inconvenient. Despite this minor issue, the ibis Styles Ribeirao Preto Jardim Botanico comes highly recommended for business stays and work-related trips.
The 'ibis Styles Ribeirao Preto Jardim Botanico' has been positively reviewed for its accessibility features, making it a favorable option for guests with disabilities. The hotel offers accessible rooms that are well-adapted and easy to navigate. The common areas, including the lobby, are convenient and accessible. Parking facilities are separated and accessible with elevators that have separate entrances, ensuring ease of movement throughout the hotel.
Guests appreciated the functionality of the elevators, which are card-operated and found them easy to use. The hotel's location is highly praised, adding to its overall accessibility credentials. However, it's worth noting that there is no ramp for wheelchairs, which could be a limitation for some guests. Despite this, the gym for guests, conference solutions and general cleanliness contribute to the hotel's overall accessibility and comfort for guests with disabilities.
Travelers with pets will appreciate that ibis Styles Ribeirao Preto Jardim Botanico is a pet-friendly hotel that welcomes furry companions. Pets are allowed, though it is important to note that only original vaccination cards for the pets are accepted. Guests mention there is an additional cost for pets, which is seen as valuable. However, there are no dedicated pet services such as water or blankets specifically for pets, despite the hotel staff showing great attention to the pets. While some guests felt that their pets did not receive specific services, others highlighted that their pets enjoyed their stay. Overall, the hotel accommodates pets but does not provide extensive amenities for them.
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Location
Visitors appreciate the easy access and secure neighborhood, noting that everything they needed was close by. The surrounding area is described as pleasant and safe, ensuring a comfortable stay. The hotel's own 24-hour bar, cleanliness and thoughtfully decorated rooms add to the overall positive experience, bolstered by friendly and attentive staff. The combination of practical amenities such as Wi-Fi, minibars and air conditioning, along with the modern facilities, ensure a reliable and comfortable stay for guests.
In summary, ibis Styles Ribeirao Preto Jardim Botanico stands out for its strategic and excellent location, making it a top choice for those visiting Ribeirão Preto. The convenient access to a variety of dining and shopping options, as well as its nearby attractions, provide a seamless experience for travelers seeking both convenience and comfort.
Breakfast
However, some negative points emerge with certain guests finding the breakfast lacking in variety and quality and noting that items were sometimes not replenished. The breakfast is often deemed overpriced for what it offers with some guests expressing dissatisfaction about paying extra for it, particularly when the quality and options didn't meet their expectations. There were mentions of scarce vegetarian and lactose-free options and some guests experienced issues with cold food items and a general lack of cleanliness in the breakfast area. Despite these shortcomings, the overall sentiment tilts favorably, reflecting a generally good, albeit occasionally inconsistent, breakfast experience at the hotel.
Dinner
The bar service was equally disappointing for some guests with issues such as no beer on tap and the bar being closed without prior notice, even on special occasions like Valentine's Day. The cost of certain items, such as water, ham and cheese sandwiches and cappuccinos, was also noted to be quite high, potentially deterring guests from making purchases. Overall, while the quality of the food was commendable, the service and operational efficiency of the restaurant and bar clearly need attention to improve the overall dining experience.
Rooms
However, various maintenance and cleanliness issues were frequently reported. Common complaints included dirty walls, dusty and unclean floors, insufficient lighting and worn-out or broken fixtures such as bathroom shower boxes, mini-fridges and door handles. Several guests pointed out that rooms often lacked essential amenities like face towels, duvet covers and adequate toiletries. Noise from adjacent rooms and hallways also disrupted some stays due to poor acoustic insulation.
Despite these drawbacks, guests appreciated the calm environment and efficient room layouts suited for both business and leisure stays. The staff were often noted as helpful, contributing to a generally welcoming atmosphere. Overall, while the rooms are lauded for their comfort and aesthetic appeal, the maintenance and cleanliness shortcomings suggest a need for improvements to meet the expectations of all guests.
Beds
While some guests appreciated the overall accommodation and praised the helpful staff, others expressed dissatisfaction with the small size of the beds and rooms, the high and hard pillows and the inadequacy of the provided bedding. There were consistent mentions of the bedsheets slipping off, leaving guests in direct contact with the mattress and the sparse availability of comforters and additional pillows. Though some highlighted the positive aspects such as the excellent bed comfort and clean rooms, the reviews collectively suggest that bedding quality and comfort are significant areas for improvement at this hotel.
Cleanliness
Staff
However, there were some inconsistent experiences reported. While many guests praised the professionalism and helpfulness of the staff, others cited instances of rudeness, unpreparedness and a lack of responsiveness, particularly during busy periods or night shifts. Some reviews mentioned specific issues such as a cold and impersonal attitude, insufficient staffing and inefficient service during check-in and check-out times.
Overall, while the positive reviews predominantly celebrate the polite and attentive nature of the staff, there are notable concerns about service consistency and the need for better training and management during peak times.
Wi-Fi
However, there are also several reports indicating issues with the Wi-Fi. Some guests note that the connection fluctuates and can be unreliable with comments about the internet not working well, being poor or even terrible at times. There are instances where guests had to rely on their mobile data due to connectivity issues. Additionally, a few reviews mention a lack of Wi-Fi coverage in specific rooms and problems with connecting to the network, particularly with 4G access.
Overall, while the hotel offers convenient and complimentary Wi-Fi, guests can expect varying levels of performance during their stay.
Parking
Frequent comments highlight that the parking process itself can be slow and inconvenient. Guests have reported long wait times, sometimes up to 30 minutes, to retrieve their cars. Additionally, there have been instances where the valet service was disorganized and cars were difficult to locate.
For those who prioritize secure parking, the hotel does provide this, though the service could use some logistical improvements. The limited parking space and the external management of the service have led some to suggest that the hotel re-evaluate its current arrangement to better meet guests’ expectations.
Overall, while there are positive notes about the safety of the parking, the consistent feedback regarding delays, high costs and logistical issues suggest that this is an area that could benefit from significant enhancements.
Family
3 Star
Business
Accessible
Guests appreciated the functionality of the elevators, which are card-operated and found them easy to use. The hotel's location is highly praised, adding to its overall accessibility credentials. However, it's worth noting that there is no ramp for wheelchairs, which could be a limitation for some guests. Despite this, the gym for guests, conference solutions and general cleanliness contribute to the hotel's overall accessibility and comfort for guests with disabilities.
Dog Friendly
No, ibis Styles Ribeirao Preto Jardim Botanico doesn't have any pool.
No, a spa isn't available at ibis Styles Ribeirao Preto Jardim Botanico.
Yes, ibis Styles Ribeirao Preto Jardim Botanico welcomes dogs.
Yes, parking facilities are available at ibis Styles Ribeirao Preto Jardim Botanico.
No, ibis Styles Ribeirao Preto Jardim Botanico doesn't have a gym.
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