Executive Hotel Vancouver Airport
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Summary of reviewsThe Executive Hotel Vancouver Airport enjoys widespread appreciation for its strategic and convenient location in Richmond, close to Vancouver Airport with a free shuttle service that simplifies travel logistics. Guests appreciate the close proximity to public transport, shopping centers, restaurants and other amenities. The hotel's good value for money is also noted, making it an attractive choice for both leisure and business travelers.
Dining experiences at the hotel are generally positive with the attached restaurant, The Freebird, earning praise for its tasty food, good service and convenient 10% discount. The dinner service particularly stands out, though some guests express a desire for healthier options and longer operational hours. Breakfast reviews are more mixed with some guests noting the quality of food and service, while others lament the lack of a complimentary breakfast.
The rooms receive favorable comments for their spaciousness, cleanliness and comfort. Well-equipped accommodations with large beds and modern amenities, such as jetted tubs and kitchen facilities, are frequently noted. Some rooms do show signs of wear and occasional issues with lighting, air conditioning and cleanliness have been reported.
Cleanliness in the hotel is predominantly praised with many noting the high standards of room upkeep and comfort. However, sporadic complaints about mold, dust and pests indicate occasional lapses.
Staff at the hotel generally receive glowing reviews for their friendliness, professionalism and willingness to help. While there are isolated reports of unprofessional behavior, the overall sentiment points to a positive and supportive guest experience.
The hotel offers free wifi, which proves to be a valuable convenience, though its speed and reliability vary. The gym is functional yet somewhat outdated and could benefit from better cleanliness. The pool receives mixed reviews with some appreciating its availability and extended hours, while others note temperature and maintenance issues.
Parking is a highlight with guests appreciating the free, secure and convenient options, though some find the signage and navigation challenging.
Family amenities, including spacious accommodations and an indoor pool, make the hotel a generally good choice for those traveling with children. However, some families feel that improvements could be made to supplies and room comfort.
Overall, the Executive Hotel Vancouver Airport offers a comfortable stay with great service, convenient location and good value for money, making it a reliable option for travelers looking for comfort and accessibility near the airport.
Categories
Dining experiences at the hotel are generally positive with the attached restaurant, The Freebird, earning praise for its tasty food, good service and convenient 10% discount. The dinner service particularly stands out, though some guests express a desire for healthier options and longer operational hours. Breakfast reviews are more mixed with some guests noting the quality of food and service, while others lament the lack of a complimentary breakfast.
The rooms receive favorable comments for their spaciousness, cleanliness and comfort. Well-equipped accommodations with large beds and modern amenities, such as jetted tubs and kitchen facilities, are frequently noted. Some rooms do show signs of wear and occasional issues with lighting, air conditioning and cleanliness have been reported.
Cleanliness in the hotel is predominantly praised with many noting the high standards of room upkeep and comfort. However, sporadic complaints about mold, dust and pests indicate occasional lapses.
Staff at the hotel generally receive glowing reviews for their friendliness, professionalism and willingness to help. While there are isolated reports of unprofessional behavior, the overall sentiment points to a positive and supportive guest experience.
The hotel offers free wifi, which proves to be a valuable convenience, though its speed and reliability vary. The gym is functional yet somewhat outdated and could benefit from better cleanliness. The pool receives mixed reviews with some appreciating its availability and extended hours, while others note temperature and maintenance issues.
Parking is a highlight with guests appreciating the free, secure and convenient options, though some find the signage and navigation challenging.
Family amenities, including spacious accommodations and an indoor pool, make the hotel a generally good choice for those traveling with children. However, some families feel that improvements could be made to supplies and room comfort.
Overall, the Executive Hotel Vancouver Airport offers a comfortable stay with great service, convenient location and good value for money, making it a reliable option for travelers looking for comfort and accessibility near the airport.
Hotel for Honeymoon
Offers rooms, suites, and luxury apartments, some with full kitchens and separate living areas. Features include romance packages, an indoor pool, hot tub, fitness center, and rooftop terrace, providing varied accommodation options for couples.
Family Friendly Hotel
This hotel offers family-friendly accommodations including a penthouse suite with a kitchen, bedroom, bath, walk-in closet and washer/dryer. It also features an on-site play area and an indoor pool.
Dog Friendly Hotel
This hotel allows two pets up to 25 lbs in designated rooms for an additional fee of $25 per pet, per night. All pet-friendly rooms are located on the ground floor. Treats, beds and bowls are provided, and there is a grassy pet relief area on the property.
Hotel with Swimming Pool
The hotel offers a decent pool and executive-level services. It caters to business travelers and those seeking a higher standard of accommodation.
Indoor Pool
Business Hotel
This hotel is a preferred choice for business travelers, offering 290 rooms, suites, and apartments. It features 16 meeting and conference rooms accommodating 10-800 people, totaling over 17,000 sqft of versatile space, and provides a business center and video conferencing services.
Hotel with Parking
The hotel offers a secured parking structure on-site and additional ample parking around the hotel. Parking is available, with self-parking subject to a surcharge or included in packages.
EV charging stations
Accessible Hotel
This hotel is wheelchair accessible and offers a free airport shuttle service. It has elevators and accessible parking.
Hotel with Gym
This hotel offers a fitness centre, indoor heated pool, hot tub, and a rooftop jogging trail. It also provides a complimentary airport shuttle and is conveniently located near the airport and business district.
Hotel with EV Charging Stations
This hotel provides EV charging stations and many wall outlets are available on several floors in the parkade. There are also a couple of spots reserved for EVs on floor 7. The hotel's parkade is accessible 24/7.
3-Star Hotel
This hotel near Vancouver Airport is convenient for travelers with early or late flights. It offers comfortable rooms and a range of amenities. The hotel provides easy access to the airport and nearby attractions.
Hotel with Indoor Pool
This hotel features an indoor heated pool, a hot tub, a rooftop jogging trail, and a fitness center, offering a range of amenities for guests.
Hotel Taking Steps Towards Sustainability
Guest Reviews
The Executive Hotel Vancouver Airport boasts an enviable location in Richmond, making it a top choice among travelers. The hotel's prime proximity to Vancouver Airport, a mere 10-minute drive away, is frequently highlighted as particularly convenient for those catching early morning flights or needing a quick layover. The free shuttle service enhances this convenience, allowing guests stress-free transfers to and from the airport.
Guests find the hotel's location ideal not just for its airport access but also for its closeness to essential amenities. Being near the SkyTrain stations and Richmond Centre mall offers easy access to public transport and popular shopping destinations. Additionally, a variety of restaurants, a Shoppers Drug Mart and other stores are within walking distance, making it a practical choice for all kinds of travelers.
The surrounding area also appeals to tourists with many noting the ease of access to downtown Richmond and other attractions. The hotel is well-positioned near cycling routes and offers secure parking, making it an excellent base for exploring the city.
Overall, the consensus among guests is that the Executive Hotel Vancouver Airport combines a strategic location with comfort and convenience, providing good value for money.
The breakfast experience at the Executive Hotel Vancouver Airport presents a mixed bag of opinions from past guests. While the breakfast is served at the hotel’s on-site restaurant, The Freebird and some guests appreciated the good quality of food and regarded the restaurant as very good, others felt differently. Many found the breakfast good with positive remarks about the food and service. However, the set menu offered was described as small and there were critiques about the food quality with some guests unimpressed.
A common point of contention was the lack of complimentary breakfast, which several guests mentioned would have enhanced their stay. Although vouchers covered one dish and one drink per person, the absence of a fully inclusive breakfast deal was a notable disappointment. For some, the fact that breakfast wasn't included at all caused dissatisfaction.
Despite the divided opinions on food quality and the absence of a complimentary offering, the restaurant's breakfast has been noted for its great location and decent service. However, potential visitors should be prepared for breakfast not being a given part of their stay.
The Executive Hotel Vancouver Airport offers a noteworthy dining experience at its attached restaurant, which has garnered positive feedback for both its food and service. Guests enjoy a 10% discount, adding value to their dining experience. The restaurant, commonly referred to as Free Bird, is praised for its tasty offerings and satisfying happy hour options. Many guests found the food delicious with some highlighting specific meals like hamburgers and chicken sandwiches, although a few remarked on the portion sizes and greasiness. The staff's excellent service elevates the dining experience, although some noted that the bar staff could be impolite.
While the primary restaurant receives high marks, some reviewers mentioned limited food options, particularly healthier choices. Operational hours seem to be a point of contention; the restaurant closes after 10 pm, which can be inconvenient for late arrivals or those with late-night cravings. However, the staff goes out of their way to accommodate guests when feasible. Guests also appreciate the nice ambiance and the convenience of having both a restaurant and bar on-site.
Overall, despite some operational limitations and a desire for a broader menu, the dining experience at the Executive Hotel Vancouver Airport is generally well-received, offering tasty food and excellent service that enhance the overall stay.
The rooms at the Executive Hotel Vancouver Airport receive generally positive feedback for their spaciousness and cleanliness. Guests frequently highlight the large, comfortable rooms and suites, which often come equipped with useful amenities like kitchens and coffee machines. Many found the beds to be particularly comfortable, adding to the appealing room features such as large jetted tubs and well-maintained facilities. The upgraded suites and apartment-style accommodations are noted for their size and convenience, suggesting good value for money.
However, there are some areas that could use improvement. Some guests encountered issues with room lighting, air conditioning and occasional maintenance problems like strange smells or outdated decor. A few reviewers mentioned cleanliness concerns, specifically dusty areas or minor cleaning oversights in the washrooms. Additionally, some rooms and furniture appear worn and in need of updates.
Despite mixed reviews about the overall modernity of the rooms, the general consensus points to a comfortable and spacious stay, making it a solid option, especially for those needing a convenient location near the airport.
Guests consistently praised the comfortable beds at the Executive Hotel Vancouver Airport. Many found the beds to be very comfortable, soft and equipped with excellent pillows and high-quality bedding. Most reviews highlighted the comfort with phrases like "super comfortable" and "very comfy" being repeatedly mentioned. Despite some issues, such as beds being too soft or low to the ground for some guests and a few finding the mattresses too hard or bouncy, the overall sentiment was positive. A notable number of reviewers appreciated the spaciousness of the rooms alongside the bed comfort. Occasionally, there were specific complaints about sofa beds being extremely uncomfortable and inconsistency with bed sizes in certain bookings. However, the consensus indicates that the hotel provides a reliably restful sleep experience with its comfortable beds and clean bedding.
Executive Hotel Vancouver Airport generally receives positive feedback regarding its cleanliness with numerous guests praising the clean and tidy state of the rooms and common areas. Many reviewers consistently found their accommodations very clean, comfortable and well-maintained, which suggests that the hotel has high standards for room upkeep.
Several guests were particularly satisfied with the spotless bathrooms and the overall clean and modern feel of the property. The professional and friendly staff also contribute to the positive experience, ensuring the rooms and common areas are kept to a high standard of cleanliness.
However, there are instances of negative reviews concerning specific aspects of the hotel's cleanliness. A few guests reported issues such as mold, dust and pests in some rooms, suggesting that maintenance in certain areas could be improved. Additionally, some common areas, like stairways and carpets, received comments about needing more thorough cleaning.
Despite these occasional drawbacks, the majority of guests seem to appreciate the overall cleanliness and comfort of the rooms, making it a generally reliable choice for travelers seeking convenience near Vancouver Airport.
The reviews of the Executive Hotel Vancouver Airport highlight the exceptional friendliness and helpfulness of the staff. Guests repeatedly praised the courtesy, efficiency and politeness of the front desk team with particular commendations for individuals like Christopher and Hari. The shuttle drivers also received positive mentions for their helpfulness and good service. The service desk personnel, including Laura and Harry, were noted for making the stay enjoyable and going out of their way to assist guests.
However, some reviews pointed out less favorable experiences with certain staff members, such as a rude desk clerk, a delivery man who barged in and unfriendly kitchen staff. Instances of indifference and lack of helpfulness were also mentioned, affecting the overall positive image somewhat. Despite these occasional lapses, the general consensus remains that the staff at the Executive Hotel Vancouver Airport are friendly, accommodating and professional, significantly contributing to the guests' positive experiences.
The Executive Hotel Vancouver Airport offers complimentary wifi for its guests, which is a convenient touch for travelers looking to stay connected. Despite this, the wifi service at the hotel has received mixed feedback. Many guests have found the wifi to work well, providing the essential connectivity needed during their stay. However, a significant number of reviews indicate that the internet speed can be frustratingly slow at times. While this isn't a major complaint for some, it's worth noting for those who require a reliable and fast connection. Overall, while the free wifi is a positive feature, expectations should be managed regarding its performance.
The gym at the Executive Hotel Vancouver Airport is functional with facilities available for guests who wish to maintain their workout routines while traveling. However, several aspects of the gym could benefit from improvements. The space is described as too small and dated, lacking the modernity expected by some visitors. Additionally, cleanliness has been an issue noted by guests, suggesting that more attention should be given to maintaining the gym's hygiene standards. Despite these drawbacks, the exercise room is accessible and operational, offering a basic workout option for those staying at the hotel.
The reviews of the pool at the Executive Hotel Vancouver Airport present a mixed experience. Several guests appreciated the convenience of an additional pool in the Executive building with some noting the heated pool's generous hours, being open early and late. However, there were also multiple concerns. Many reviews mentioned that the pool area often lacked basic amenities such as towels and seating. Some guests found the pool to be too cold for comfort and the pool room itself was reported to be chilly at only about 20 degrees. Additionally, the pool was closed or not functioning during some stays, which was a significant disappointment. Despite these issues, some guests still considered the pool an awesome perk, underscoring the pool's potential when fully operational and well-maintained.
The Executive Hotel Vancouver Airport offers several conveniences with parking being a standout feature for guests. Many reviewers appreciated the free parking, noting its availability in both outdoor and secure indoor car parks, including a convenient underground option. Guests remarked that parking was generally easy and adequate with some highlighting the added benefit of garage parking at no extra cost.
However, the parking experience was not without its challenges. Some guests found the parking instructions and signage to be confusing, leading to difficulties in navigating the parkade and accessing the correct building. Despite these issues, the overall parking amenities, including secure options, contributed positively to their stay.
Overall, the combination of comfort, central location and the benefit of free parking make the Executive Hotel Vancouver Airport a good value choice for travelers. Modern, clean rooms and award-winning service further enhance the guest experience, making it a viable option for those seeking convenience and comfort near the airport.
The Executive Hotel Vancouver Airport offers several family-friendly accommodations and activities that can cater to guests traveling with children. Families can enjoy spacious options like the penthouse suite, which features multiple amenities such as a kitchen, bedroom, bath, walk-in closet and washer/dryer – ideal for larger groups or families of up to five people.
Children will particularly enjoy the on-site play area and the indoor pool, which has been noted as a favorite among kids. These amenities provide a good mix of activities to keep young ones entertained. The hotel also maintains a good family atmosphere despite some concerns about limited supplies for five guests, such as laundry soap, pillows, blankets and toiletries.
While the hotel’s restaurant offers convenience, some families might find the overall family atmosphere lacking. Improvements could also be made to the air conditioning in the family rooms for better comfort.
In summary, Executive Hotel Vancouver Airport is generally well-suited for families, offering several amenities and activities that make it easier to travel with kids. However, there are a few areas where the hotel could enhance its offerings to better accommodate larger family groups.
Executive Hotel Vancouver Airport offers a blend of service that some guests feel exceeds its three-star rating. The hotel provides strong customer service and maintains cleanliness standards that impress many visitors. Despite its three-star status, the general consensus on the experience skews towards the higher end, suggesting that the quality of service feels more upscale.
However, some aspects of the hotel's facilities fall short of expectations for others. Critics point out that the conference facilities do not justify a higher rating and the building itself appears old and in need of updates. The amenities are mentioned as lacking, contributing to an overall average quality experience. Additionally, some reception areas have issues such as smoke odor which detract from the overall guest comfort.
Overall, the Executive Hotel Vancouver Airport is frequently considered a good value for its reasonable rates, but opinions vary on whether it truly delivers beyond its three-star label. While it might not deliver uniformly across all aspects, the quality of service often leaves a positive impression.
The Executive Hotel Vancouver Airport stands out as a practical choice for business travelers. It offers swift early check-in options, which can be particularly beneficial for those needing to manage urgent business emails upon arrival. Proximity to the airport and Central Richmond is another standout feature, making it convenient for quick transit and access to nearby office spaces. The hotel also has a well-organized airport shuttle service and a business center equipped with printing and internet facilities, ensuring that essential business activities can be handled efficiently. The staff, particularly the polite and helpful driver, adds to the hotel's professional atmosphere. These features collectively make it an ideal spot for business-related stays, despite minor issues such as lack of parkade signs and no breakfast options for early flights.
The Executive Hotel Vancouver Airport stands out for its exceptional pet-friendly amenities. The hotel welcomes dogs warmly, offering specialized dog-friendly rooms that are both comfortable and accommodating. Guests have noted the thoughtful touches, such as providing rooms and dishes specifically for pets, making it an ideal choice for travelers with dogs. This commitment to ensuring both pets and their owners feel at home highlights the hotel's dedication to providing a pet-friendly environment.
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Location
Guests find the hotel's location ideal not just for its airport access but also for its closeness to essential amenities. Being near the SkyTrain stations and Richmond Centre mall offers easy access to public transport and popular shopping destinations. Additionally, a variety of restaurants, a Shoppers Drug Mart and other stores are within walking distance, making it a practical choice for all kinds of travelers.
The surrounding area also appeals to tourists with many noting the ease of access to downtown Richmond and other attractions. The hotel is well-positioned near cycling routes and offers secure parking, making it an excellent base for exploring the city.
Overall, the consensus among guests is that the Executive Hotel Vancouver Airport combines a strategic location with comfort and convenience, providing good value for money.
Breakfast
A common point of contention was the lack of complimentary breakfast, which several guests mentioned would have enhanced their stay. Although vouchers covered one dish and one drink per person, the absence of a fully inclusive breakfast deal was a notable disappointment. For some, the fact that breakfast wasn't included at all caused dissatisfaction.
Despite the divided opinions on food quality and the absence of a complimentary offering, the restaurant's breakfast has been noted for its great location and decent service. However, potential visitors should be prepared for breakfast not being a given part of their stay.
Dinner
While the primary restaurant receives high marks, some reviewers mentioned limited food options, particularly healthier choices. Operational hours seem to be a point of contention; the restaurant closes after 10 pm, which can be inconvenient for late arrivals or those with late-night cravings. However, the staff goes out of their way to accommodate guests when feasible. Guests also appreciate the nice ambiance and the convenience of having both a restaurant and bar on-site.
Overall, despite some operational limitations and a desire for a broader menu, the dining experience at the Executive Hotel Vancouver Airport is generally well-received, offering tasty food and excellent service that enhance the overall stay.
Rooms
However, there are some areas that could use improvement. Some guests encountered issues with room lighting, air conditioning and occasional maintenance problems like strange smells or outdated decor. A few reviewers mentioned cleanliness concerns, specifically dusty areas or minor cleaning oversights in the washrooms. Additionally, some rooms and furniture appear worn and in need of updates.
Despite mixed reviews about the overall modernity of the rooms, the general consensus points to a comfortable and spacious stay, making it a solid option, especially for those needing a convenient location near the airport.
Beds
Cleanliness
Several guests were particularly satisfied with the spotless bathrooms and the overall clean and modern feel of the property. The professional and friendly staff also contribute to the positive experience, ensuring the rooms and common areas are kept to a high standard of cleanliness.
However, there are instances of negative reviews concerning specific aspects of the hotel's cleanliness. A few guests reported issues such as mold, dust and pests in some rooms, suggesting that maintenance in certain areas could be improved. Additionally, some common areas, like stairways and carpets, received comments about needing more thorough cleaning.
Despite these occasional drawbacks, the majority of guests seem to appreciate the overall cleanliness and comfort of the rooms, making it a generally reliable choice for travelers seeking convenience near Vancouver Airport.
Staff
However, some reviews pointed out less favorable experiences with certain staff members, such as a rude desk clerk, a delivery man who barged in and unfriendly kitchen staff. Instances of indifference and lack of helpfulness were also mentioned, affecting the overall positive image somewhat. Despite these occasional lapses, the general consensus remains that the staff at the Executive Hotel Vancouver Airport are friendly, accommodating and professional, significantly contributing to the guests' positive experiences.
Wi-Fi
Gym
Pool
Parking
However, the parking experience was not without its challenges. Some guests found the parking instructions and signage to be confusing, leading to difficulties in navigating the parkade and accessing the correct building. Despite these issues, the overall parking amenities, including secure options, contributed positively to their stay.
Overall, the combination of comfort, central location and the benefit of free parking make the Executive Hotel Vancouver Airport a good value choice for travelers. Modern, clean rooms and award-winning service further enhance the guest experience, making it a viable option for those seeking convenience and comfort near the airport.
Family
Children will particularly enjoy the on-site play area and the indoor pool, which has been noted as a favorite among kids. These amenities provide a good mix of activities to keep young ones entertained. The hotel also maintains a good family atmosphere despite some concerns about limited supplies for five guests, such as laundry soap, pillows, blankets and toiletries.
While the hotel’s restaurant offers convenience, some families might find the overall family atmosphere lacking. Improvements could also be made to the air conditioning in the family rooms for better comfort.
In summary, Executive Hotel Vancouver Airport is generally well-suited for families, offering several amenities and activities that make it easier to travel with kids. However, there are a few areas where the hotel could enhance its offerings to better accommodate larger family groups.
3 Star
However, some aspects of the hotel's facilities fall short of expectations for others. Critics point out that the conference facilities do not justify a higher rating and the building itself appears old and in need of updates. The amenities are mentioned as lacking, contributing to an overall average quality experience. Additionally, some reception areas have issues such as smoke odor which detract from the overall guest comfort.
Overall, the Executive Hotel Vancouver Airport is frequently considered a good value for its reasonable rates, but opinions vary on whether it truly delivers beyond its three-star label. While it might not deliver uniformly across all aspects, the quality of service often leaves a positive impression.
Business
Dog Friendly
Yes, Executive Hotel Vancouver Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Executive Hotel Vancouver Airport.
Yes, Executive Hotel Vancouver Airport welcomes dogs.
Yes, parking facilities are available at Executive Hotel Vancouver Airport.
Yes, Executive Hotel Vancouver Airport has a gym.
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