Hilton Garden Inn Ridgefield Park
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Summary of reviewsThe Hilton Garden Inn Ridgefield Park is lauded for its strategic and tranquil location. Situated in a quiet business park, the hotel offers excellent access to Manhattan via a nearby bus stop and convenient proximity to local highways and the George Washington Bridge, making it an ideal choice for both city explorers and those seeking a peaceful retreat. Guests appreciate the ample free parking and its proximity to restaurants, which enhances the overall convenience.
Cleanliness and comfort are standout features with rooms frequently described as spacious, well-maintained and equipped with useful amenities like air conditioning and coffee makers. The hotel's bright and welcoming ambiance, combined with excellent customer service from a friendly and professional staff, contributes positively to the guest experience. Notable mentions of exceptional service from specific staff members further highlight the emphasis on hospitality.
Breakfast receives mixed reviews; while many guests find it delicious with excellent service, others express concerns over variety, healthier options and added costs due to it not being included in the room fare. There is an opportunity for improvement in the breakfast offerings to better meet diverse guest preferences.
The beds also garner mixed feedback. Many guests find them comfortable and conducive to a restful sleep, though some point out issues like uneven firmness and occasional creaking. Overall, most guests are satisfied with the comfort levels and sleep quality provided.
In summary, Hilton Garden Inn Ridgefield Park stands out for its strategic location, cleanliness and friendly staff. With some enhancements in breakfast variety and bed consistency, it has the potential to further improve guest satisfaction.
Categories
Cleanliness and comfort are standout features with rooms frequently described as spacious, well-maintained and equipped with useful amenities like air conditioning and coffee makers. The hotel's bright and welcoming ambiance, combined with excellent customer service from a friendly and professional staff, contributes positively to the guest experience. Notable mentions of exceptional service from specific staff members further highlight the emphasis on hospitality.
Breakfast receives mixed reviews; while many guests find it delicious with excellent service, others express concerns over variety, healthier options and added costs due to it not being included in the room fare. There is an opportunity for improvement in the breakfast offerings to better meet diverse guest preferences.
The beds also garner mixed feedback. Many guests find them comfortable and conducive to a restful sleep, though some point out issues like uneven firmness and occasional creaking. Overall, most guests are satisfied with the comfort levels and sleep quality provided.
In summary, Hilton Garden Inn Ridgefield Park stands out for its strategic location, cleanliness and friendly staff. With some enhancements in breakfast variety and bed consistency, it has the potential to further improve guest satisfaction.
Hotel Taking Steps Towards Sustainability
As a Hilton Garden Inn, this hotel participates in Hilton's global sustainability efforts under the Travel with Purpose strategy, working towards reducing its environmental footprint through various brand standards and programs.
Business Hotel
This hotel offers business-friendly amenities and potentially meeting rooms, suitable for business travelers. It aims to provide a comfortable and convenient stay for those on business trips.
Accessible Hotel
Hilton Garden Inn Ridgefield Park provides hearing accessible rooms and offers options for rooms with a roll-in shower or a tub. Mobility and hearing accessibility features are available in rooms with two queen beds. The hotel offers wheelchair access and accessible parking.
3-Star Hotel
This hotel offers comfortable accommodations and a convenient location near major highways. Guests can enjoy on-site dining and a fitness center.
Hotel with Gym
Guest Reviews
Nestled in a peaceful area, Hilton Garden Inn Ridgefield Park boasts an excellent and convenient location for travelers aiming to access Manhattan with ease. The hotel is strategically positioned just a short walk from a bus stop that offers direct routes to Times Square, making it an ideal choice for those looking to explore New York City without the hassles of driving. Furthermore, its immediate access to local highways like 95N and proximity to the George Washington Bridge ensures a smooth commute.
Guests lauded the hotel’s cleanliness, comfortable rooms and exceptional staff service. The amenities provided are sufficient for standard accommodations and the property’s overall ambiance is bright and welcoming. For those with vehicles, the hotel offers free parking, which adds to the seamless experience of entering and exiting the premises.
The location, while being in a business park, remains quiet and peaceful, offering a tranquil retreat after a bustling day in the city. Public transport accessibility and the convenience of nearby restaurants add to the appeal for visitors. Despite minor concerns about the lighting in the parking lot at night, the hotel remains a favored choice for its strategic location and easy access to both the city and surrounding areas.
The breakfast experience at Hilton Garden Inn Ridgefield Park has received mixed feedback from guests. Many appreciated the quality, describing the breakfast as good, very good, delicious and even excellent with notable mentions of a good breakfast chef and excellent service. On the other hand, some guests were not as satisfied, highlighting issues such as the lack of a variety, the absence of healthier options like fruit and cereals and occasional quality lapses in items like eggs, sausages and pastries. There were also some cost concerns with several mentioning that breakfast was not included in the room fare, expressing frustration about the additional charges and lack of transparency regarding what type of breakfast was offered during booking. Overall, while the breakfast has its strengths, including positive remarks on taste and staff service, it appears there is room for improvement, particularly in terms of variety and value for money.
The Hilton Garden Inn Ridgefield Park offers rooms that excel in cleanliness and comfort, often highlighted by guests as spacious and well-maintained. The beds are frequently praised for their comfort, contributing to a restful stay. Many rooms come equipped with handy amenities such as air conditioning and a functional coffee maker, adding to the convenience. Room sizes vary, but numerous reviews note that even larger groups find the space ample with some rooms accommodating up to four people comfortably.
While the overall cleanliness and maintenance receive high marks, there are occasional mentions of minor issues, such as aging carpets and infrequent musty odors. Despite these small drawbacks, the overall guest experience is positive, bolstered by excellent customer service and helpful staff.
The atmosphere of the hotel is generally inviting and secure with a brightly lit and welcoming lobby area. The combination of spacious, clean rooms and attentive staff makes the Hilton Garden Inn Ridgefield Park an attractive choice for travelers.
The beds at Hilton Garden Inn Ridgefield Park have received mixed reviews from guests. Many found the beds comfortable and the mattresses perfectly firm, often highlighting their satisfaction with the sleep quality. However, there were some negative points mentioned, such as the middle part of one bed being sunken and uncomfortable and another guest finding the bed on the hard side. Some beds were described as creaking and a few guests commented on discomfort due to lack of support and the impression of an old mattress. Additionally, there was some confusion over the bed sizes with a few guests feeling that the beds were smaller than standard queens. Despite these issues, the hotel's overall atmosphere was noted to be beautiful and very clean with great staff service.
The Hilton Garden Inn Ridgefield Park receives high marks for cleanliness from numerous guests. Many reviews emphasize that the hotel is very clean with rooms described as spacious, comfortable and well-maintained. Guests appreciate the bright, neat appearance of both the rooms and the overall facility. The friendly and attentive staff also contribute positively to the stay, ensuring the hotel's welcoming atmosphere.
The hotel’s convenient location, close to a bus route to Manhattan, adds to the appeal. Several visitors noted the availability of functional amenities like coffee makers in the rooms, which further enhanced their experience.
However, a few reviews mentioned some issues with cleanliness, including bed bugs and unclean bathrooms. Despite these isolated incidents, the majority of guests found the hotel to be a clean and comfortable choice for their stay.
The staff at the Hilton Garden Inn Ridgefield Park have garnered a mix of reviews, but the positive feedback far outweighs the negative. Many guests found the receptionists and other front desk employees to be extremely friendly, helpful and welcoming. Specific mentions highlight Felix and Mr. Escobar for their exceptional service with Felix often lauded for his warm greetings and helpful demeanor. Cleanliness also appears to be a strong point with attentive cleaners and staff ensuring that rooms are well-maintained.
While there were some comments about unfriendly attitudes and a night shift worker who seemed out of place, the overwhelming majority of the feedback praised the staff for their friendliness and professionalism. Guests appreciated the smiling faces and the willingness of the staff to go the extra mile, such as holding onto a forgotten iPad or adjusting charges when needed. Overall, the general consensus points to a helpful, attentive and hospitable staff, which significantly enhances the overall guest experience at this hotel.
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Location
Guests lauded the hotel’s cleanliness, comfortable rooms and exceptional staff service. The amenities provided are sufficient for standard accommodations and the property’s overall ambiance is bright and welcoming. For those with vehicles, the hotel offers free parking, which adds to the seamless experience of entering and exiting the premises.
The location, while being in a business park, remains quiet and peaceful, offering a tranquil retreat after a bustling day in the city. Public transport accessibility and the convenience of nearby restaurants add to the appeal for visitors. Despite minor concerns about the lighting in the parking lot at night, the hotel remains a favored choice for its strategic location and easy access to both the city and surrounding areas.
Breakfast
Rooms
While the overall cleanliness and maintenance receive high marks, there are occasional mentions of minor issues, such as aging carpets and infrequent musty odors. Despite these small drawbacks, the overall guest experience is positive, bolstered by excellent customer service and helpful staff.
The atmosphere of the hotel is generally inviting and secure with a brightly lit and welcoming lobby area. The combination of spacious, clean rooms and attentive staff makes the Hilton Garden Inn Ridgefield Park an attractive choice for travelers.
Beds
Cleanliness
The hotel’s convenient location, close to a bus route to Manhattan, adds to the appeal. Several visitors noted the availability of functional amenities like coffee makers in the rooms, which further enhanced their experience.
However, a few reviews mentioned some issues with cleanliness, including bed bugs and unclean bathrooms. Despite these isolated incidents, the majority of guests found the hotel to be a clean and comfortable choice for their stay.
Staff
While there were some comments about unfriendly attitudes and a night shift worker who seemed out of place, the overwhelming majority of the feedback praised the staff for their friendliness and professionalism. Guests appreciated the smiling faces and the willingness of the staff to go the extra mile, such as holding onto a forgotten iPad or adjusting charges when needed. Overall, the general consensus points to a helpful, attentive and hospitable staff, which significantly enhances the overall guest experience at this hotel.
No, Hilton Garden Inn Ridgefield Park doesn't have any pool.
No, a spa isn't available at Hilton Garden Inn Ridgefield Park.
No, Hilton Garden Inn Ridgefield Park doesn't allow dogs.
No, parking facilities aren't available at Hilton Garden Inn Ridgefield Park.
Yes, Hilton Garden Inn Ridgefield Park has a gym.
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