Courtyard by Marriott Mahwah
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Summary of reviewsCourtyard by Marriott Mahwah is highly regarded for its strategic location, providing easy access to major highways and local attractions such as Ramapo College and various shopping and dining venues. Travelers find it a convenient stopover for short visits and extended stays with guests praising its accessibility and proximity to essential amenities. Despite some concerns about traffic noise, the overall consensus is that the location is advantageous.
Guest opinions on breakfast are mixed with many expressing disappointment over the lack of a complimentary option. While some appreciated the friendliness of the staff and the available breakfast purchases, others found the choices limited and costly. There is a prevailing sentiment that reintroducing a complimentary breakfast would significantly enhance the guest experience.
Rooms at the hotel receive largely positive feedback, being spacious, clean and quiet. High praise is given to the comfortable beds and updated furnishings, although some reviews mention the need for updates and occasional maintenance issues. The overall comfort and cleanliness contribute to a satisfactory stay with amenities like separate bathroom areas and soundproofing adding value.
Cleanliness is generally a strong point with guests describing the common areas and rooms as well-maintained and comfortable. Although there are occasional lapses, such as dirty hallways or unserviced rooms, the majority of guests appreciate the hotel’s commitment to cleanliness.
The staff at Courtyard by Marriott Mahwah is frequently described as friendly, helpful and professional, particularly at the front desk. However, there are a few instances of rudeness and inattentiveness. Overall, the positive interactions with staff contribute positively to the guest experience.
Guest experiences with the Wi-Fi are mixed. While some find it fast and reliable, others encounter difficulties with connectivity and performance, highlighting inconsistencies in the service.
The indoor pool receives praise for its cleanliness and warm temperature, making it particularly enjoyable for families. However, there are concerns about maintenance with occasional reports of poor water quality and limited towel availability detracting from the overall experience.
Parking at the hotel is widely appreciated for its ample space, accessibility and the added benefit of being free. Guests feel safe and secure with the parking facilities provided.
Family travelers find the hotel accommodating with spacious suites and family-friendly amenities. Although there are occasional issues with room assignments, the hotel’s location near an amusement park and clean, comfortable rooms make it a popular choice for families.
The beds are well-received for their comfort and cleanliness with king-size and queen beds being particularly favored. Despite occasional remarks about discomfort or outdated furnishings, the general sentiment is that the beds contribute to a restful sleep.
As a three-star hotel, Courtyard by Marriott Mahwah delivers good value for money, offering clean and decent accommodations. It caters well to various travelers, including those on honeymoons or with pets with many finding it a reliable and commendable choice. Some guests suggest room for improvement, but overall, it meets expectations for its category.
Business travelers appreciate the hotel’s facilities, including a clean lobby, fast Wi-Fi and reasonable pricing. The hotel provides essential business services effectively, making it a suitable and reliable choice for professional needs.
Categories
Guest opinions on breakfast are mixed with many expressing disappointment over the lack of a complimentary option. While some appreciated the friendliness of the staff and the available breakfast purchases, others found the choices limited and costly. There is a prevailing sentiment that reintroducing a complimentary breakfast would significantly enhance the guest experience.
Rooms at the hotel receive largely positive feedback, being spacious, clean and quiet. High praise is given to the comfortable beds and updated furnishings, although some reviews mention the need for updates and occasional maintenance issues. The overall comfort and cleanliness contribute to a satisfactory stay with amenities like separate bathroom areas and soundproofing adding value.
Cleanliness is generally a strong point with guests describing the common areas and rooms as well-maintained and comfortable. Although there are occasional lapses, such as dirty hallways or unserviced rooms, the majority of guests appreciate the hotel’s commitment to cleanliness.
The staff at Courtyard by Marriott Mahwah is frequently described as friendly, helpful and professional, particularly at the front desk. However, there are a few instances of rudeness and inattentiveness. Overall, the positive interactions with staff contribute positively to the guest experience.
Guest experiences with the Wi-Fi are mixed. While some find it fast and reliable, others encounter difficulties with connectivity and performance, highlighting inconsistencies in the service.
The indoor pool receives praise for its cleanliness and warm temperature, making it particularly enjoyable for families. However, there are concerns about maintenance with occasional reports of poor water quality and limited towel availability detracting from the overall experience.
Parking at the hotel is widely appreciated for its ample space, accessibility and the added benefit of being free. Guests feel safe and secure with the parking facilities provided.
Family travelers find the hotel accommodating with spacious suites and family-friendly amenities. Although there are occasional issues with room assignments, the hotel’s location near an amusement park and clean, comfortable rooms make it a popular choice for families.
The beds are well-received for their comfort and cleanliness with king-size and queen beds being particularly favored. Despite occasional remarks about discomfort or outdated furnishings, the general sentiment is that the beds contribute to a restful sleep.
As a three-star hotel, Courtyard by Marriott Mahwah delivers good value for money, offering clean and decent accommodations. It caters well to various travelers, including those on honeymoons or with pets with many finding it a reliable and commendable choice. Some guests suggest room for improvement, but overall, it meets expectations for its category.
Business travelers appreciate the hotel’s facilities, including a clean lobby, fast Wi-Fi and reasonable pricing. The hotel provides essential business services effectively, making it a suitable and reliable choice for professional needs.
Hotel with Swimming Pool
The hotel features a swimming pool. It offers modern accommodations and productive work areas.
Outdoor Pool
Business Hotel
Courtyard by Marriott typically includes business amenities like meeting spaces and business services. It provides a balanced environment for work and relaxation.
Hotel with Gym
This hotel provides a fitness center.
3-Star Hotel
This hotel offers modern rooms and a convenient location in Mahwah. Guests can enjoy on-site dining, a fitness center, and an indoor pool.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Courtyard by Marriott Mahwah enjoys a generally positive reputation when it comes to its location. Guests frequently appreciate its convenience, noting the hotel is easy to get to and offers straightforward access to major highways. It's ideally situated for those needing proximity to local attractions like Ramapo College and various shopping and dining options, including a nearby grocery store and Starbucks.
The hotel's setting is considered beneficial for travelers, providing a practical stopover outside the hectic traffic of NYC. Moreover, it is close to essential amenities, making it a good choice for both short visits and longer stays. The availability of a pool is an added perk that guests find favorable.
Ease of access and the hotel's position right off the highway are often highlighted as positive features. Its central location places it within minutes from the town center and other necessities, making it a well-located spot for those traveling along their route or looking to break up their journey.
Although there are some criticisms about the hotel being too close to high traffic areas and concerns about its immediate surroundings, the overall accessibility and the range of conveniences nearby often outweigh these drawbacks in the eyes of many guests.
Guests at Courtyard by Marriott Mahwah have expressed varied opinions about the breakfast offerings at the hotel. Many highlighted the absence of a complimentary breakfast, which seemed to be a common expectation. Several guests were disappointed to find that breakfast was not included, contrary to their booking information and considered this a form of false advertisement. The lack of breakfast and coffee options posed inconvenience for some, especially for those expecting a more traditional or included breakfast service.
For those who did purchase breakfast, opinions on the quality and variety were mixed. Some guests appreciated the breakfast that was available and found the staff to be extremely friendly. However, others felt that the options were limited, unappealing and fell short of expectations with descriptions of "boxed breakfast" and comparisons to gas station pastries indicating a desire for better quality.
Additionally, the breakfast for purchase was deemed costly by some visitors. Despite the negative reviews, a few guests noted that pastries and cereals were available for sale, which was sufficient to start the day for some. The sentiment overall leans towards a preference for the hotel to reintroduce a more comprehensive and complimentary breakfast service, as it would greatly enhance the guest experience.
Courtyard by Marriott Mahwah presents a mixed but largely positive experience as reflected in guest reviews concerning the rooms. Most visitors found the rooms to be spacious, clean and very comfortable, noting the quietness and ample room sizes. Many appreciated the updated furnishings and cleanliness with numerous mentions of the rooms being tidy, spotless and well-maintained. The beds, in particular, received high praise for their comfort, contributing to a restful sleep. Additionally, reviews highlighted the convenience of separate bathroom and seating areas and soundproofing, which added to an overall feeling of coziness and seclusion.
However, some guests pointed out that the rooms are in need of upgrades, mentioning dated carpets and furniture. While most reviews praised the cleanliness, there were some instances where the rooms, bedding or specific amenities fell short of expectations. Issues like non-operational appliances, dusty areas and occasional odd odors were also mentioned. Furthermore, guests noted the necessity to request room cleaning, indicating that housekeeping services may not be automatic.
Despite occasional shortcomings, the overall sentiment leans towards a positive stay with spacious, clean and quiet rooms contributing to a comfortable experience. The hotel also provides convenient parking and is well-located for dining and other activities. The attention from staff and the disability-friendly features added extra value for specific guests, making it a reliable choice for various travelers.
The beds at Courtyard by Marriott Mahwah have generally been praised for their comfort and cleanliness. Guests commonly highlighted the comfortable and soft beds, along with clean and well-maintained rooms. The king-size and queen beds received particular mention for their size and comfort, contributing to restful nights. While there were isolated reports of discomfort, such as saggy beds, thin blankets or firmness issues, the overall sentiment leans towards a positive sleeping experience.
Notably, several guests appreciated the modern and big rooms, which added to the overall comfort. However, there were occasional remarks about specific issues like stained sheets, old and flattened pullout sofas and the positioning of cleaning services, which only occurred every three days.
In summary, Courtyard by Marriott Mahwah offers a largely comfortable and clean sleeping environment with spacious rooms, though there are a few areas needing attention.
Courtyard by Marriott Mahwah generally receives praise for its cleanliness. Most guests describe the rooms as very clean, modern and comfortable. The common areas, including the lobby and exterior, are well-maintained and present a pleasant and neat environment. The facilities, such as the pool and hallways, were highlighted as being clean, although there were some comments about maintenance issues and cleanliness lapses in specific areas.
While the majority of the reviews reflect a high standard of cleanliness, a few guests reported issues, including dirty bedding, stained sheets and unserviced rooms upon check-in. There were also mentions of dirty hallways with trash and dusty vents. Despite these occasional complaints, the overall impression is that the hotel strives to maintain good cleanliness standards, which most guests appreciate.
The Courtyard by Marriott Mahwah receives mixed but largely positive feedback regarding its staff from guest reviews. Many guests commend the staff for their friendliness and helpfulness with particular praise directed at the front desk and management team. Descriptors such as pleasant, professional and accommodating frequently appear in the reviews, highlighting a generally welcoming atmosphere at the hotel. Guests appreciated the smooth and easy check-in process, the polite and courteous demeanor of the staff and the proactive assistance provided by the front desk, especially during late hours and early mornings.
However, there are notable complaints about certain aspects of the service. While some guests had encounters with staff described as amazing, efficient and super helpful, others experienced rudeness, unprofessionalism and inattentiveness. Issues such as long wait times at the front desk, lack of responsiveness and poor housekeeping were mentioned alongside the praise. Despite the mixed experiences, the presence of a dedicated and friendly receptionist stood out as a consistent positive note.
Overall, the staff at Courtyard by Marriott Mahwah is often seen as a strong point of the hotel, though there are areas where improvements are needed, especially in consistency and professional conduct.
The Wi-Fi experience at Courtyard by Marriott Mahwah has garnered mixed feedback from guests. On a positive note, some found the Wi-Fi to be fast and reliable, making it a convenient option during their stay. Additionally, the availability of internet access in the lobby, complete with printers, was appreciated. However, several guests faced challenges with the Wi-Fi, noting difficulties in connecting and overall poor performance. The Wi-Fi policy also seemed to be a point of contention with some guests highlighting the inconvenience and the lack of complimentary access.
The indoor pool at the Courtyard by Marriott Mahwah has garnered mixed reviews from guests. On the positive side, many found the pool to be a pleasant experience, highlighting its cleanliness and warmth. The heated pool has been described as well-maintained and enjoyable, especially for kids who loved spending time there. Some praised the beautiful indoor pool area, noting that it overlooks the courtyard, providing a nice ambiance for a swim.
However, several guests pointed out significant issues with the pool. Complaints included dark, cloudy water and in some cases green and brown coloration, suggesting poor maintenance at times. The pool area was occasionally found to be filthy and there were repeated mentions of no towels being available. The pool's limited opening hours and closures for maintenance inconvenienced some visitors and issues with cleanliness and outdated facilities were also flagged.
Despite the contrasting experiences, the pool's heated feature and cleanliness during specific times of the day provided a generally positive experience, especially for families with kids. Improvements in maintenance and amenities like towel availability could enhance the pool experience for all guests.
Visitors to Courtyard by Marriott Mahwah generally praised the parking facilities at the hotel, highlighting various positive aspects. Many noted that there was ample parking available, making it easy and accessible to reach guest rooms. Guests consistently mentioned that the parking was free, which is a notable advantage for those traveling by car. The parking area was also described as clean and safe, providing peace of mind for guests. However, there were a few instances of guests being unclear about being charged a $150 fee, possibly a security deposit, but such comments were less frequent compared to the dominant appreciation for the hotel's plentiful and accessible parking facilities.
Courtyard by Marriott Mahwah offers a variety of attractions for families, making it a popular choice for those traveling with children. The hotel is noted for its family-friendly amenities and spacious suites, ensuring that even larger families can find comfortable accommodations. Many reviews highlight the ease of connecting rooms, which can be a significant advantage for those with children. The hotel's location, conveniently near an amusement park, is another plus for families looking for fun activities nearby.
Guests have frequently commended the hotel for its clean and comfortable rooms, emphasizing that everything met the needs of their families. The suites are particularly spacious with enough room for everyone to relax after a day of activities.
However, there have been some issues regarding room assignments and availability with a few instances where families were given the wrong room or had to deal with leftover items from previous guests. Despite these occasional setbacks, many reviews still suggest that Courtyard by Marriott Mahwah is a suitable and accommodating destination for family stays.
Courtyard by Marriott Mahwah offers a satisfactory experience, delivering strong value for a three-star hotel. Guests frequently highlight the hotel's suitability for various purposes, including honeymoons and pet-friendly policies. The amenities align well with what one would expect from a three-star establishment. Many reviews commend the hotel as very good, superb and good value for money. For travelers seeking a clean and decent accommodation option on their journey, this hotel fits the bill. However, some feedback suggests there is room for improvement and that for the price, there might be cleaner and better alternatives available. Despite this, the property often earns positive assessments with one reviewer even rating it four stars. Overall, Courtyard by Marriott Mahwah is a reliable and commendable choice within its category.
The Courtyard by Marriott Mahwah offers a great stay for business travelers with facilities that meet professional needs. It has a very clean lobby and a coffee machine, providing a welcoming environment. The hotel is easy to reach and offers convenient access with fast and reliable Wi-Fi as well as free internet options, ideal for work. Pricing is reasonable, delivering good value for money. While the experience is generally pleasant and reliable, it retains a basic ambiance with no exceptional standout features. Overall, it is a fine alternative that accommodates essential business requirements effectively.
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Location
The hotel's setting is considered beneficial for travelers, providing a practical stopover outside the hectic traffic of NYC. Moreover, it is close to essential amenities, making it a good choice for both short visits and longer stays. The availability of a pool is an added perk that guests find favorable.
Ease of access and the hotel's position right off the highway are often highlighted as positive features. Its central location places it within minutes from the town center and other necessities, making it a well-located spot for those traveling along their route or looking to break up their journey.
Although there are some criticisms about the hotel being too close to high traffic areas and concerns about its immediate surroundings, the overall accessibility and the range of conveniences nearby often outweigh these drawbacks in the eyes of many guests.
Breakfast
For those who did purchase breakfast, opinions on the quality and variety were mixed. Some guests appreciated the breakfast that was available and found the staff to be extremely friendly. However, others felt that the options were limited, unappealing and fell short of expectations with descriptions of "boxed breakfast" and comparisons to gas station pastries indicating a desire for better quality.
Additionally, the breakfast for purchase was deemed costly by some visitors. Despite the negative reviews, a few guests noted that pastries and cereals were available for sale, which was sufficient to start the day for some. The sentiment overall leans towards a preference for the hotel to reintroduce a more comprehensive and complimentary breakfast service, as it would greatly enhance the guest experience.
Rooms
However, some guests pointed out that the rooms are in need of upgrades, mentioning dated carpets and furniture. While most reviews praised the cleanliness, there were some instances where the rooms, bedding or specific amenities fell short of expectations. Issues like non-operational appliances, dusty areas and occasional odd odors were also mentioned. Furthermore, guests noted the necessity to request room cleaning, indicating that housekeeping services may not be automatic.
Despite occasional shortcomings, the overall sentiment leans towards a positive stay with spacious, clean and quiet rooms contributing to a comfortable experience. The hotel also provides convenient parking and is well-located for dining and other activities. The attention from staff and the disability-friendly features added extra value for specific guests, making it a reliable choice for various travelers.
Beds
Notably, several guests appreciated the modern and big rooms, which added to the overall comfort. However, there were occasional remarks about specific issues like stained sheets, old and flattened pullout sofas and the positioning of cleaning services, which only occurred every three days.
In summary, Courtyard by Marriott Mahwah offers a largely comfortable and clean sleeping environment with spacious rooms, though there are a few areas needing attention.
Cleanliness
While the majority of the reviews reflect a high standard of cleanliness, a few guests reported issues, including dirty bedding, stained sheets and unserviced rooms upon check-in. There were also mentions of dirty hallways with trash and dusty vents. Despite these occasional complaints, the overall impression is that the hotel strives to maintain good cleanliness standards, which most guests appreciate.
Staff
However, there are notable complaints about certain aspects of the service. While some guests had encounters with staff described as amazing, efficient and super helpful, others experienced rudeness, unprofessionalism and inattentiveness. Issues such as long wait times at the front desk, lack of responsiveness and poor housekeeping were mentioned alongside the praise. Despite the mixed experiences, the presence of a dedicated and friendly receptionist stood out as a consistent positive note.
Overall, the staff at Courtyard by Marriott Mahwah is often seen as a strong point of the hotel, though there are areas where improvements are needed, especially in consistency and professional conduct.
Wi-Fi
Pool
However, several guests pointed out significant issues with the pool. Complaints included dark, cloudy water and in some cases green and brown coloration, suggesting poor maintenance at times. The pool area was occasionally found to be filthy and there were repeated mentions of no towels being available. The pool's limited opening hours and closures for maintenance inconvenienced some visitors and issues with cleanliness and outdated facilities were also flagged.
Despite the contrasting experiences, the pool's heated feature and cleanliness during specific times of the day provided a generally positive experience, especially for families with kids. Improvements in maintenance and amenities like towel availability could enhance the pool experience for all guests.
Parking
Family
Guests have frequently commended the hotel for its clean and comfortable rooms, emphasizing that everything met the needs of their families. The suites are particularly spacious with enough room for everyone to relax after a day of activities.
However, there have been some issues regarding room assignments and availability with a few instances where families were given the wrong room or had to deal with leftover items from previous guests. Despite these occasional setbacks, many reviews still suggest that Courtyard by Marriott Mahwah is a suitable and accommodating destination for family stays.
3 Star
Business
Yes, Courtyard by Marriott Mahwah has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Courtyard by Marriott Mahwah.
No, Courtyard by Marriott Mahwah doesn't allow dogs.
No, parking facilities aren't available at Courtyard by Marriott Mahwah.
Yes, Courtyard by Marriott Mahwah has a gym.
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