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Summary of reviewsSofitel La Reserva Cardales offers a unique and appealing retreat in a picturesque semi-rural area near Buenos Aires. Guests frequently commend its location for providing a serene escape amidst lush gardens and a stunning lake, contributing to an overall sense of relaxation and disconnection from everyday routines. The hotel's architecture beautifully integrates with the surroundings, emphasizing its commitment to creating a tranquil atmosphere. With a wide range of facilities such as a notable spa, well-equipped gym, and outdoor recreation options including kayaking and tennis, the hotel caters to both leisure and active pursuits.
Breakfast at the hotel is a standout feature, widely praised for its impressive variety and quality, often considered among the best by international standards. Guests appreciate the extensive options and the pleasant, courteous service that enhances the morning experience.
The hotel staff is another highlight, with visitors often noting their professionalism, friendly demeanor, and attentiveness. Their exceptional service contributes significantly to the positive guest experience, making each stay memorable. Additionally, the spacious and modern accommodations with beautiful views add to the comfort and enjoyment.
While the hotel receives high praise in several areas, there are aspects that require attention to maintain its luxury status. Improvements are needed in the dining experience, particularly at dinner, where issues with limited options and service delays are noted. The maintenance of the property, especially regarding cleanliness and upkeep of facilities like the pool area, presents opportunities for enhancement. Guests also report challenges with WiFi connectivity and suggest that parking logistics could be more efficient and customer-friendly.
Despite these drawbacks, Sofitel La Reserva Cardales remains a popular choice, particularly for families and those seeking a blend of luxury and nature. Its beautiful location, combined with exceptional service, spacious accommodations, and a variety of recreational options, ensures an overall enjoyable and relaxed experience. Show more
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Hotel near Golf Courses
Located near Reserva de Cardales Golf Club, this hotel offers a magnificent 18-hole golf course for international competitions. Designed with streams and lakes, it provides a challenging experience for golfers of all levels.
Hotel for Honeymoon
Located outside of Buenos Aires, this hotel offers a luxurious and secluded retreat. The serene environment and high-end amenities make it perfect for a honeymoon focused on relaxation and intimacy.
Hotel with Spa
Provides a serene escape within the beautiful landscapes, blending relaxation and luxury. Features comprehensive wellness facilities, including rejuvenating treatments, soothing massages, and refreshing pools.
Family Friendly Hotel
This hotel stands out with a Kids Club, cinema, tennis courts, and soccer fields, offering a wide array of recreational activities suitable for both adults and children. It also features a lagoon for kayaking, inflatables, a library, bowling alley, two outdoor pools, and an in/out pool.
Romantic Hotel
Located in Río Luján, this hotel provides a luxurious and serene environment. Offers beautiful views and a relaxing atmosphere, perfect for a romantic getaway.
Hotel with Swimming Pool
This hotel features a pool, offering guests a refreshing escape. The hotel provides a blend of comfort and service, enhancing the overall experience for those looking to unwind by the pool.
Infinity Pool Children's Pool Panoramic View Pool
Business Hotel
Located outside Buenos Aires, this hotel provides a luxury experience with business amenities. It's suitable for executive retreats and high-level meetings.
Hotel with Parking
This hotel provides a luxurious experience with convenient parking facilities. The hotel offers a blend of comfort and accessibility for its guests.
Hotel with Gym
This hotel offers a premium spa and fitness area, enhancing its tranquil setting with comprehensive wellness options.
Hotel with Tennis Courts
This hotel provides tennis facilities for guests looking to combine relaxation with recreational activities.
Hotel for Yoga
As part of the Sofitel brand, known for luxury and wellness, this hotel likely offers high-standard spa facilities and potentially yoga classes or dedicated spaces for practice.
Hotel with Children's Pool
This hotel stands out with its extensive recreational activities for both adults and children. It features a Kids Club, cinema, tennis courts, soccer fields, a lagoon for kayaking, inflatables, a library, bowling alley, two outdoor pools, one especially for children, and an in / out pool.
Luxury Hotel
Accessible Hotel
5-Star Hotel
Hotel with Infinity Pool
Hotel with Panoramic View Pool
Room Types
Deluxe King RoomLuxurious room with 1 king-size bed and lagoon views.
Junior King SuiteLuxurious suite with 1 king-size bed and scenic views.
Superior Twin RoomFeatures 2 single beds and scenic views.
Superior King RoomFeatures 1 king-size bed and scenic views.
Executive Suite One KingLuxurious suite with 1 king-size bed and lagoon views.
Deluxe Twin RoomThe spacious triple room provides air conditioning, a private entrance, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Sofitel La Reserva Cardales is nestled in a beautiful semi-rural area just an hour's drive from the bustling capital city of Buenos Aires. Guests repeatedly praise its unique location, offering a serene and isolated retreat away from the urban grind. The expansive green spaces, lush gardens, and impressive views unfold around a stunning lake, providing an ideal backdrop for relaxation and disconnection from everyday routines.
The hotel's integration into the landscape is exceptional, with architecture and materials harmonizing with the environment. Visitors commend the magnificent outdoor pool, surrounded by verdant scenery, and a lake that adds to the beauty and tranquility of the setting. This idyllic spot is not just beautiful but also boasts a broad range of facilities, including a gym, game room, kayaking, and entertainment options like archery, which provide ample opportunities for recreation.
Spacious accommodations offer spectacular views, ensuring comfort while reinforcing the peaceful ambiance. Guests appreciate the quiet and pleasant surroundings, where the quality of both service and facilities shine through. Beyond its immediate attractions, the hotel is well-placed for easy access to nearby experiences like Teimaken Park, making it a wonderful choice for those seeking a blend of nature and relaxation within reach of Buenos Aires.
Breakfast
The breakfast at Sofitel La Reserva Cardales generally receives high praise from guests, highlighting an impressive variety and exceptional quality. Many reviews describe the breakfast as incredible, excellent, and very complete, with an impressive range of options that include smoked salmon, avocado, diverse pastries, and fruits. Guests often describe it as one of the best they've experienced, with several noting that it stands out on an international level.
The service is frequently commended for being comprehensive and polite, contributing to an enjoyable morning experience. Some guests note the breakfast’s availability until late morning as a pleasant feature.
However, a few reviews mention limitations in variety and occasional delays in service due to staffing issues. Some guests also note that certain items could be fresher. Despite these points, the abundant options and delicious offerings, especially for special dietary needs like celiac, maintain a largely positive impression. The setting of the hotel, with its beautiful vistas, complements the morning meal, enhancing the overall guest experience at this luxurious retreat.
Dinner
Sofitel La Reserva Cardales offers a dining experience that presents a mix of impressions among its guests. On the positive side, several visitors noted that the restaurant offers dishes that are very good, with some praising the cuisine at the Le Lac restaurant as excellent. Guests appreciated the tasty food and the pleasant surprise of certain tastings, indicating moments of delight in the dining service.
However, there are considerable drawbacks that many guests pointed out. The dinner buffet is often criticized for its limited food options and high prices, with many feeling that the cost does not reflect the quality provided. The menu lacks variety, with several reviews mentioning the scarcity of options and delays in service, resulting in food often arriving cold and with poor presentation. This has led some reviewers to feel that the restaurant does not meet the hotel's standards.
Despite the commendable efforts of the dining staff, who are frequently described as wonderful, there are recurring issues with quality consistency and price justification, especially in the basic restaurant setups. While some highlight good experiences, such as open seating dinners, the general consensus indicates that the overall dining experience, particularly during dinner, could be substantially improved to match the expectations set by the hotel's luxurious reputation.
Rooms
The rooms at Sofitel La Reserva Cardales are often praised for their impressive size and overall comfort, providing guests with generous space to unwind and relax. Many guests enjoy the beautiful views from the rooms, with some offering stunning vistas of the lagoon and pleasant balconies to enhance the experience. The design and amenities of the rooms are noted to be beautiful and modern, contributing to a comfortable stay.
However, the hotel faces some consistent maintenance issues, with numerous guests noticing wear and tear over time and occasional problems with the furniture and equipment. Despite these issues, many guests find the accommodations to be well-maintained and appreciate the spaciousness and comfort provided by the rooms. Additionally, the level of service receives mixed feedback, indicating room for improvement in aligning with the hotel's star rating and pricing expectations.
Overall, Sofitel La Reserva Cardales offers elegantly designed and spacious rooms that are generally comfortable and appealing but would benefit from focused maintenance and upgrades to uphold its high standard.
Beds
Sofitel La Reserva Cardales offers an experience that guests find gratifying, particularly when it comes to bed comfort. The beds are frequently described as "super comfortable," spacious, and even "spectacular," providing a delightful respite after a day of exploration. Many guests appreciate the vast size of the beds, which can easily accommodate families, adding to the appeal for travelers with children. However, the reviews indicate mixed feedback on the quality of mattresses, with some guests feeling they are too soft or worn out. Concerns are raised regarding maintenance, as some reports mention mattresses being expired or dirty and mattress covers needing urgent attention. While the bed comfort is a highlight for many, occasional lapses in quality do suggest the need for updates to ensure every guest enjoys the full potential of a relaxing night's sleep.
Cleanliness
Sofitel La Reserva Cardales is a hotel where cleanliness is a mixed bag, according to guest reviews. While some visitors note spotless conditions in certain areas, others highlight significant cleanliness concerns that are not in line with the expectations for a luxury establishment. Many mention issues such as unclean rooms, stained and frayed towels, and maintenance problems, like broken facilities and dirt in common areas. A particular point of concern is the inconsistent cleaning and upkeep of amenities like the pools and decks. However, there are instances where cleanliness and maintenance are marked as very good, suggesting a potential inconsistency in service. Overall, while the hotel has great potential, guests have pointed out a need for improvement in cleanliness standards and maintenance to truly reflect the caliber of a 5-star experience.
Staff
Sofitel La Reserva Cardales consistently impresses guests with its exceptional service and outstanding staff, creating an unforgettable experience throughout the hotel. Reception staff are noted for their welcoming demeanor and kindness, while personnel across all areas, from restaurants to poolside service, provide attentive and resourceful assistance. Guests frequently compliment the hotel's super friendly and helpful staff, emphasizing their professionalism and willingness to accommodate needs, ensuring that requests are met promptly.
The hotel prides itself on maintaining a high level of attentiveness and friendliness, making every guest feel valued. Staff members are described as being incredibly polite, with many reviews highlighting their warm and super friendly demeanor. The quality of service extends beyond individual interactions; the attention from the staff is consistently top-notch, offering a fantastic experience that combines excellent service with beautiful facilities.
Despite occasional reports of less friendly interactions, the overwhelming majority of reviews praise the staff's attentiveness and disposition, making the stay at Sofitel La Reserva Cardales delightful. Overall, the attentive and kind nature of the personnel, coupled with the hotel's amenities, contributes to a highly satisfying visitor experience, making guests feel pampered and cared for during their stay.
Wi-Fi
Sofitel La Reserva Cardales has received mixed feedback regarding its WiFi services. While one review mentions having a very good internet experience, the majority highlight issues with connectivity and stability. Guests frequently report that the WiFi is poor and unreliable, with some stating that it didn't work at all in certain areas, including their rooms. There's mention of the internet connection being almost nonexistent, especially over weekends. Some guests also encountered difficulties with the app for room access and room service, which compounded their difficulties with the WiFi. Overall, it appears that those relying on a strong and consistent internet connection during their stay may face challenges at this establishment.
Spa
Sofitel La Reserva Cardales boasts a spa that is often highlighted as the property's standout feature. Many guests appreciate its excellent amenities and the attentive, friendly staff, which contribute to a relaxing experience. The spa facilities, including the sauna and heated pool, are praised for their wonderful state and ideal temperature, making it a perfect retreat year-round. The water circuit is another element that receives high accolades.
However, the spa experience is not without its drawbacks. Guests frequently comment on the need for maintenance within the spa, mentioning issues with cleanliness and broken fixtures in the changing rooms. Additionally, the pricing of spa services is a point of contention, with many finding the cost substantial yet not always representative of the experience's quality. High demand sometimes results in difficulty securing bookings, adding to guest frustrations. Despite these concerns, the overall impression of the spa remains positive, with many guests expressing their enjoyment of the facilities.
Gym
Sofitel La Reserva Cardales offers a well-equipped gym with modern machines, contributing to its comprehensive sports facilities that include kayaking, swimming pool, and bicycle options for guests seeking active pursuits. However, the gym experiences minor issues like the absence of advisory staff and sometimes an empty water dispenser. While the gym itself is well-equipped, similar maintenance issues as those noted in some rooms could slightly affect the overall experience. Nonetheless, the gym is a valuable part of the hotel's relaxation-focused amenities centered around the pool area.
Pool
Sofitel La Reserva Cardales boasts a pool area that garners mixed reviews, with many guests appreciating its scenic beauty and others noting some drawbacks. The outdoor pool, praised for its stunning views of the lake, is often highlighted as one of the best in Argentina, allowing swimmers to enjoy the horizon. Despite this, issues with maintenance have been noted, such as missing tiles, broken edges, and general poor upkeep. The stunning aesthetics and naturally beautiful setting are sometimes overshadowed by the lack of adequate repair and service, which some guests feel detracts from the hotel's 5-star reputation.
The heated pool, while a welcome feature during cooler months, is critiqued for being too small to accommodate all guests comfortably and is sometimes considered too cold, leading to dissatisfaction. Visitors have reported difficulty finding available lounge chairs, as well as criticism of the pool bar, with some pointing out slow service.
While the pool area offers potential and has picturesque surroundings, there is a consensus that improved maintenance and service would elevate the overall experience. Despite these drawbacks, many find the facilities enjoyable, with a variety of activities such as kayaking and hiking enhancing their stay. Overall, the pool experience at Sofitel La Reserva Cardales can be delightful but might benefit from closer attention to service and upkeep.
Tennis
Sofitel La Reserva Cardales offers facilities for various sports activities, including tennis, which is a notable feature among guests. While some reviews highlighted issues with the condition of the tennis courts, others marked them as very good when available. Tennis classes are offered, appealing to guests looking for leisure activities or skill improvement. However, there have been occurrences when the courts were closed for renovation, which impacted their accessibility. In addition to tennis, guests appreciated the presence of a game room and bowling alley, which adds to the hotel's recreational offerings. Despite the mixed feedback regarding the tennis courts' condition, the hotel's sports facilities provide diverse options for guests seeking entertainment and relaxation.
Parking
When considering a stay at Sofitel La Reserva Cardales, guests might find the parking situation somewhat less than ideal. While the hotel provides convenient parking facilities, several guests noted the absence of a valet parking service, which could be an inconvenience for those expecting a higher level of service. Additionally, there is a charge for parking, a detail that several reviewers pointed out unfavorably, especially given the hotel's remote location and premium pricing structure. Some guests expressed that the parking fee should be included as a standard amenity. Furthermore, experiences with the parking service sometimes were marked by delays, suggesting room for improvement in efficiency. Overall, while the physical parking facilities do their job, the logistics and associated costs left some guests feeling less than satisfied.
Family
Sofitel La Reserva Cardales is a popular destination for families looking to enjoy a comfortable and engaging stay with their children. The hotel is widely praised for its spacious accommodations, making it an ideal choice for those traveling with young kids. Families often find it to be an excellent option for a weekend getaway, as the environment caters well to both relaxation and entertainment.
One of the standout features is the Kids Club, which is designed to keep children engaged and entertained with numerous activities. The club is well-equipped, spacious, and staffed with coordinators who expertly suggest games and manage the program to ensure that kids have a great time. This allows parents to unwind and enjoy the hotel's facilities, knowing their children are in good hands.
The resort offers an array of recreational activities for all ages, ensuring that both kids and adults can find something enjoyable to do. Families report having a very good overall experience, appreciating the combination of relaxation and entertainment provided. Sofitel La Reserva Cardales comes highly recommended as a perfect spot for families and couples alike, whether for a romantic weekend or a family vacation.
5 Star
Sofitel La Reserva Cardales offers an ostensibly luxurious experience, with facilities and services that initially suggest a 5-star rating. Guests have praised the exemplary service and the well-maintained accommodations, which align with expectations for a hotel of such caliber. However, there are notable discrepancies that detract from this image. Many visitors have found the hotel lacking in maintenance both inside and out, which starkly contrasts with traditional 5-star standards. Additionally, the dining experience has been a point of contention, with several guests finding the food quality falling short of expectations, leading them to seek meals outside the hotel. The cost of services, while reflective of their quality, is perceived as excessive when compared to the overall experience. With some facilities unexpectedly closed, the value proposition is questioned, making it challenging for guests to justify the high price. Despite these issues, the hotel's attention to certain luxurious details still echoes the promise of a five-star stay, yet leaves room for improvement to fully meet the expectations set by its prestigious rating.
Luxury
Nestled beautifully in harmony with nature, Sofitel La Reserva Cardales impresses with its luxury and majestic surroundings. The location offers spectacular views that contribute to an overall exceptional and imposing experience. The hotel prides itself on being a first-class establishment, offering luxury rooms that resonate with its five-star designation.
Despite the generally positive reception, some areas have room for improvement. The quality of certain services and furnishings has declined, with some guests noting a mismatch between the high price tag and the level of luxury expected from a five-star hotel. Issues such as outdated bedding and self-service parking have left some patrons questioning the hotel's commitment to its luxury brand.
While the ambiance and natural beauty are frequently praised, the hotel falls short in areas such as dining, where the restaurant prices are perceived as too high for the quality offered. Additionally, the pricing does not always align with client expectations for a hotel of this caliber, leading to a less favorable price-quality ratio.
Overall, Sofitel La Reserva Cardales remains one of the prettiest hotels in Buenos Aires, promising a luxurious stay, though there is room for growth to fully meet the high expectations associated with its prestigious reputation.
Yes, Sofitel La Reserva Cardales has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Panoramic View Pool.
Yes, a spa is available at Sofitel La Reserva Cardales.
No, Sofitel La Reserva Cardales doesn't allow dogs.
Yes, parking facilities are available at Sofitel La Reserva Cardales.