Serra Madre Hotel
Rio Quente
-17.76893200,
-48.75561600
,
Rua Rio Grande Do Norte, S/n Quadra 05 Lote 05 A – Esplanada Do Rio Quente
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSerra Madre Hotel in Rio Quente enjoys high acclaim across various aspects of the guest experience, particularly in its standout location and exceptional breakfast offerings. The hotel's prime positioning near Hot Park and other local amenities makes it incredibly convenient for visitors. Additionally, its tranquil environment provides a peaceful retreat for guests.
The breakfast service is frequently highlighted for its variety and quality with terms like "excellent" and "wonderful" often used. Despite minor criticisms about the variety of options towards the end of breakfast time, the friendly service and pleasant dining environment contribute positively.
The accommodations at Serra Madre Hotel are impressive for their spaciousness and comfort. Families particularly benefit from the ample room space and useful amenities, such as fully equipped kitchens in some units, making longer stays comfortable. Cleanliness is generally well-regarded with guests appreciating well-maintained and organized rooms. However, isolated concerns about room hygiene and bathroom cleanliness do exist.
Guest interactions with the staff are overwhelmingly positive. The hotel's employees are noted for their attentiveness, politeness and helpfulness, contributing significantly to the overall satisfaction. While there are minor issues regarding the pool, Wi-Fi connectivity and parking, these do not substantially detract from the positive guest experience.
Overall, Serra Madre Hotel offers a compelling mix of convenience, comfort and value for money, making it a popular choice, especially for families and those visiting Hot Park. Despite minor areas for improvement, the hotel meets and often exceeds guest expectations, ensuring a pleasant and satisfactory stay.
Categories
The breakfast service is frequently highlighted for its variety and quality with terms like "excellent" and "wonderful" often used. Despite minor criticisms about the variety of options towards the end of breakfast time, the friendly service and pleasant dining environment contribute positively.
The accommodations at Serra Madre Hotel are impressive for their spaciousness and comfort. Families particularly benefit from the ample room space and useful amenities, such as fully equipped kitchens in some units, making longer stays comfortable. Cleanliness is generally well-regarded with guests appreciating well-maintained and organized rooms. However, isolated concerns about room hygiene and bathroom cleanliness do exist.
Guest interactions with the staff are overwhelmingly positive. The hotel's employees are noted for their attentiveness, politeness and helpfulness, contributing significantly to the overall satisfaction. While there are minor issues regarding the pool, Wi-Fi connectivity and parking, these do not substantially detract from the positive guest experience.
Overall, Serra Madre Hotel offers a compelling mix of convenience, comfort and value for money, making it a popular choice, especially for families and those visiting Hot Park. Despite minor areas for improvement, the hotel meets and often exceeds guest expectations, ensuring a pleasant and satisfactory stay.
Hotel with Parking
Serra Madre Hotel provides free private parking on site. This hotel offers an outdoor swimming pool, sauna, hot spring bath, and is located less than 1 km from Hot Park.
3-Star Hotel
The Serra Madre Hotel offers comfortable accommodations near Hot Park and Serra de Caldas Novas State Park. It features an outdoor pool, indoor pool, and hot tub, plus complimentary wireless internet and an arcade/game room.
Hotel with Outdoor Pool
This hotel features an outdoor pool, sauna and game room. It offers a relaxing stay with leisure facilities.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Guest Reviews
Serra Madre Hotel is exceptionally well-regarded for its strategically convenient location. Guests consistently praise its close proximity to Hot Park, often highlighting the ease of walking to the park within minutes. This makes it ideal for those looking to enjoy the warm waters of the park without the hassle of long commutes. The hotel's setting is also noted for its tranquility, offering a quiet environment free from noise.
The convenience extends beyond just Hot Park. The hotel is near a variety of amenities, including restaurants, pharmacies and markets, which adds to the overall convenience for guests. Visitors appreciate being near the tourist center of Rio Quente as well as other local attractions, creating a well-rounded and accessible experience.
Aside from its prime location, the hotel also boasts spacious and comfortable rooms, facilitating a pleasant stay. Guests mention that the accommodations are clean and well-organized, contributing positively to their overall experience. The breakfast service is frequently highlighted for its variety and quality, complementing the favorable mentions of the location.
Overall, Serra Madre Hotel is recognized for its excellent location, making it a top choice for those visiting Hot Park and Rio Quente. The combination of convenience, comfort and accessibility ensures a satisfying stay for all types of travelers.
Serra Madre Hotel consistently receives high praise for its breakfast offerings. Described as well assorted, very good, great and excellent, the breakfast leaves a positive impression on many guests. Terms like delicious, simple but complete and wonderful are commonly used, highlighting the quality and freshness of the food. Specific accolades include the excellent coffee and options catering to celiacs.
Guests appreciate the breakfast's variety and the fact that it includes everything necessary for a satisfying start to the day. Positive remarks also highlight the pleasant and well-kept environment in which breakfast is served. The service and friendly staff contribute to the enjoyable experience.
However, some reviews mention areas for improvement. A few guests noted that the breakfast could have more options, especially regarding pastries and point out that items can run out towards the end of breakfast time. There were also comments on the lack of yogurt and bananas and a few mentioned the presence of flies, which detracted from the otherwise pleasant experience.
Despite some criticisms, the overall consensus is that the breakfast at Serra Madre Hotel is a highlight of the stay, combining quality, variety and excellent service to create a memorable morning meal.
Serra Madre Hotel offers an impressive array of room accommodations, consistently praised for their spaciousness and comfort. Many reviews highlight the ample size of the rooms and apartments, some even noting the availability of two-bedroom flats with functional kitchens and living areas. Cleanliness is frequently mentioned with guests finding the rooms to be well-maintained organized and equipped with good furniture.
Families find the rooms particularly suitable, as they are large, comfortable and often include amenities like multiple bathrooms and air conditioning. Guests also appreciate the cozy and warm atmosphere of the hotel, along with attentive staff and a good location.
Comfort is a recurring theme with many guests commenting on the comfortable beds and quality mattresses. The rooms are described as clean, well-ventilated and complete with necessary appliances, making them ideal for extended stays or family vacations. The view, particularly of the mountains, adds to the appeal of the accommodations.
In summary, Serra Madre Hotel stands out for its spacious, clean and comfortable rooms, making it a strong choice for travelers seeking a homely yet upscale stay.
Serra Madre Hotel offers guests an overall comfortable sleeping experience, highlighted by its notably soft and cozy mattresses. Multiple reviewers emphasize the comfort of the beds and pillows, describing them as super comfortable and contributing to a restful stay. The hotel rooms are also praised for their cleanliness and spaciousness, adding to the overall positive atmosphere.
However, some guests pointed out issues with the sofa beds, mentioning that they were not as comfortable as expected. A few reviewers also noted discomfort with the pillows and instances where double beds were actually two single mattresses pushed together. Despite these minor drawbacks, the general consensus remains positive on the quality of the standard beds and the overall cleanliness and accommodation of the living spaces.
The hotel complements its comfortable sleeping arrangements with good bathrooms that feature nice showers, ensuring a pleasant and refreshing stay. Guests also appreciate the courteous service, air conditioning in the rooms and delicious breakfast offerings. While there are specific areas for improvement, Serra Madre Hotel provides a largely comfortable and pleasant accommodation experience, making it a recommended choice for travelers seeking rest and cleanliness.
The cleanliness of Serra Madre Hotel has received mixed but mostly positive feedback from guests. Many reviews highlight an overall very clean environment, noting that the hotel and its rooms are both well-organized and tidy. Guests appreciated the new, clean furniture and found the apartments to be both spacious and well-equipped, featuring necessary amenities like kitchen utensils and bathroom kits.
The cleaning service, praised for being impeccable at times, ensures rooms are tidied and refreshed daily. Visitors frequently describe the cleanliness as wonderful with some even adding that the rooms were fragrant and comfortable. Additionally, communal areas like the heated pool were noted to be consistently clean and warm, contributing to a pleasant stay overall.
Conversely, a few reviews pointed out issues with the cleanliness of the bathrooms and occasional lapses in room hygiene, such as dusty floors and cobwebs. While some guests encountered specific problems, such as mold and a lack of thorough cleaning in certain areas, these instances appeared to be less common.
Overall, despite some isolated concerns, the cleanliness at Serra Madre Hotel generally met guest expectations, creating a welcoming stay accentuated by polite staff and a well-maintained facility.
At Serra Madre Hotel, the staff consistently receive praise for their exceptional service and helpful attitude. Guests frequently highlight the politeness and attentiveness of the employees, making interactions pleasant and smooth. The reception staff are often noted for their warmth and efficiency, ensuring a friendly welcome and seamless assistance throughout the stay. Various reviews commend the overall helpfulness and readiness of the staff to address any needs or questions.
Many guests also appreciate the practicality of hotel procedures, noting the absence of unnecessary bureaucracy. In addition, the breakfast service earns commendation for the friendly demeanor of the attendants. While feedback is overwhelmingly positive, there's a minor note regarding the pool heater not meeting some guests' expectations. Despite this, the dedication and courteous nature of the staff clearly stand out as key elements of the hotel experience, contributing significantly to guest satisfaction.
The Wi-Fi at Serra Madre Hotel has mixed reviews with several guests noting issues. There seems to be a trend of inconsistent and weak signal strength, particularly affecting certain areas of the property. Guests staying on the higher floors, such as the 6th, reported that the Wi-Fi didn't work at all in their rooms. Wi-Fi connectivity appears to be limited or entirely absent in some rooms, requiring guests to find specific spots where signal reception is better. These issues suggest that while the hotel provides Wi-Fi, its reliability and strength could be significantly improved to meet guests' needs more effectively.
Serra Madre Hotel features a single pool, which, unfortunately, has garnered some criticism from guests. Located right in front of the hotel's reception, the pool's placement resembles more of a garden decor than a central leisure spot. Many guests have noted that the pool is quite small and would benefit from improvements. Concerns about the temperature are frequent with several reviews mentioning that the pool water was cold and the heater was non-functional. Additionally, the overall cleanliness of the pool area and the hot tub has been called into question with some describing the water as dirty. Enhancing the pool area, it seems, would significantly elevate the guest experience at the Serra Madre Hotel.
When it comes to parking at Serra Madre Hotel, guests repeatedly point out several key issues. The overall sentiment indicates that the parking arrangements leave much to be desired, especially for those with larger vehicles. The garage is frequently described as narrow, cramped and difficult to maneuver in. Access is another recurring problem with many noting that the entrance and exit are tight and challenging to navigate.
In addition to the size constraints, the parking design includes multiple columns that obstruct car maneuvering, making the process even more cumbersome. Parking spaces are limited and unmanageable for many, leading some guests to opt for street parking instead.
Despite being a covered and free amenity, which is a positive aspect, the garage's poor accessibility and tight confines significantly diminish its convenience. Additionally, some guests have mentioned that the cleanliness of the garage could be improved. Overall, while the Serra Madre Hotel offers free covered parking, the tight and challenging conditions suggest it may not be suitable for all guests, especially those with larger vehicles.
Serra Madre Hotel in Rio Quente stands out as an excellent choice for families seeking comfort, economy and convenience. The spacious accommodations, including family rooms and apartments with multiple bedrooms and bathrooms, are particularly accommodating for families, offering room to spread out and relax. The convenience of having a fully equipped kitchen in some units is a significant advantage, especially for those days when returning from the nearby Hotpark leaves everyone too tired to dine out.
The environment is decidedly family-friendly, making it an ideal spot for both relaxation and enjoyment. Guests consistently highlight the hotel’s great location with its proximity to various dining options and attractions. The available space and amenities ensure that all family members, including teenagers, can enjoy a comfortable and private stay.
The hotel scores well on aspects such as value for money with an excellent breakfast complementing the clean and well-maintained rooms. Despite a few criticisms regarding bed comfort and bathroom cleanliness, many guests express their intention to return, suggesting that the overall experience at Serra Madre Hotel meets families' expectations for a pleasant stay.
Serra Madre Hotel is highly praised for its excellent cost-benefit ratio, making it an attractive option for budget-conscious travelers. Reviews consistently highlight the affordable price and great value, particularly for those looking to enjoy local parks economically. Guests appreciate the comfortable apartments and the excellent breakfast provided. The hotel also offers appealing amenities such as a pool, sauna and jacuzzi.
However, there are some drawbacks. Some guests noted the lack of air conditioning and found the rooms to be quite small, leading to unmet expectations for a three-star establishment. Despite these minor issues, the overall sentiment is that Serra Madre Hotel offers a compelling combination of comfort and affordability, especially for visitors planning to explore Hot Park.
Location Show Map
Location
The convenience extends beyond just Hot Park. The hotel is near a variety of amenities, including restaurants, pharmacies and markets, which adds to the overall convenience for guests. Visitors appreciate being near the tourist center of Rio Quente as well as other local attractions, creating a well-rounded and accessible experience.
Aside from its prime location, the hotel also boasts spacious and comfortable rooms, facilitating a pleasant stay. Guests mention that the accommodations are clean and well-organized, contributing positively to their overall experience. The breakfast service is frequently highlighted for its variety and quality, complementing the favorable mentions of the location.
Overall, Serra Madre Hotel is recognized for its excellent location, making it a top choice for those visiting Hot Park and Rio Quente. The combination of convenience, comfort and accessibility ensures a satisfying stay for all types of travelers.
Breakfast
Guests appreciate the breakfast's variety and the fact that it includes everything necessary for a satisfying start to the day. Positive remarks also highlight the pleasant and well-kept environment in which breakfast is served. The service and friendly staff contribute to the enjoyable experience.
However, some reviews mention areas for improvement. A few guests noted that the breakfast could have more options, especially regarding pastries and point out that items can run out towards the end of breakfast time. There were also comments on the lack of yogurt and bananas and a few mentioned the presence of flies, which detracted from the otherwise pleasant experience.
Despite some criticisms, the overall consensus is that the breakfast at Serra Madre Hotel is a highlight of the stay, combining quality, variety and excellent service to create a memorable morning meal.
Rooms
Families find the rooms particularly suitable, as they are large, comfortable and often include amenities like multiple bathrooms and air conditioning. Guests also appreciate the cozy and warm atmosphere of the hotel, along with attentive staff and a good location.
Comfort is a recurring theme with many guests commenting on the comfortable beds and quality mattresses. The rooms are described as clean, well-ventilated and complete with necessary appliances, making them ideal for extended stays or family vacations. The view, particularly of the mountains, adds to the appeal of the accommodations.
In summary, Serra Madre Hotel stands out for its spacious, clean and comfortable rooms, making it a strong choice for travelers seeking a homely yet upscale stay.
Beds
However, some guests pointed out issues with the sofa beds, mentioning that they were not as comfortable as expected. A few reviewers also noted discomfort with the pillows and instances where double beds were actually two single mattresses pushed together. Despite these minor drawbacks, the general consensus remains positive on the quality of the standard beds and the overall cleanliness and accommodation of the living spaces.
The hotel complements its comfortable sleeping arrangements with good bathrooms that feature nice showers, ensuring a pleasant and refreshing stay. Guests also appreciate the courteous service, air conditioning in the rooms and delicious breakfast offerings. While there are specific areas for improvement, Serra Madre Hotel provides a largely comfortable and pleasant accommodation experience, making it a recommended choice for travelers seeking rest and cleanliness.
Cleanliness
The cleaning service, praised for being impeccable at times, ensures rooms are tidied and refreshed daily. Visitors frequently describe the cleanliness as wonderful with some even adding that the rooms were fragrant and comfortable. Additionally, communal areas like the heated pool were noted to be consistently clean and warm, contributing to a pleasant stay overall.
Conversely, a few reviews pointed out issues with the cleanliness of the bathrooms and occasional lapses in room hygiene, such as dusty floors and cobwebs. While some guests encountered specific problems, such as mold and a lack of thorough cleaning in certain areas, these instances appeared to be less common.
Overall, despite some isolated concerns, the cleanliness at Serra Madre Hotel generally met guest expectations, creating a welcoming stay accentuated by polite staff and a well-maintained facility.
Staff
Many guests also appreciate the practicality of hotel procedures, noting the absence of unnecessary bureaucracy. In addition, the breakfast service earns commendation for the friendly demeanor of the attendants. While feedback is overwhelmingly positive, there's a minor note regarding the pool heater not meeting some guests' expectations. Despite this, the dedication and courteous nature of the staff clearly stand out as key elements of the hotel experience, contributing significantly to guest satisfaction.
Wi-Fi
Pool
Parking
In addition to the size constraints, the parking design includes multiple columns that obstruct car maneuvering, making the process even more cumbersome. Parking spaces are limited and unmanageable for many, leading some guests to opt for street parking instead.
Despite being a covered and free amenity, which is a positive aspect, the garage's poor accessibility and tight confines significantly diminish its convenience. Additionally, some guests have mentioned that the cleanliness of the garage could be improved. Overall, while the Serra Madre Hotel offers free covered parking, the tight and challenging conditions suggest it may not be suitable for all guests, especially those with larger vehicles.
Family
The environment is decidedly family-friendly, making it an ideal spot for both relaxation and enjoyment. Guests consistently highlight the hotel’s great location with its proximity to various dining options and attractions. The available space and amenities ensure that all family members, including teenagers, can enjoy a comfortable and private stay.
The hotel scores well on aspects such as value for money with an excellent breakfast complementing the clean and well-maintained rooms. Despite a few criticisms regarding bed comfort and bathroom cleanliness, many guests express their intention to return, suggesting that the overall experience at Serra Madre Hotel meets families' expectations for a pleasant stay.
3 Star
However, there are some drawbacks. Some guests noted the lack of air conditioning and found the rooms to be quite small, leading to unmet expectations for a three-star establishment. Despite these minor issues, the overall sentiment is that Serra Madre Hotel offers a compelling combination of comfort and affordability, especially for visitors planning to explore Hot Park.
Yes, Serra Madre Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Serra Madre Hotel.
No, Serra Madre Hotel doesn't allow dogs.
Yes, parking facilities are available at Serra Madre Hotel.
Yes, Serra Madre Hotel has a gym.
Location Show Map
More Options
