Hotel Astoria Palace
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Astoria Palace enjoys an exceptional location directly on Copacabana Beach, which is frequently praised by guests for its central position near restaurants, shops and the metro station. The hotel's prime spot allows for stunning ocean views, especially from the rooftop terrace, which includes a pool area. The convenience of beach amenities such as umbrellas and chairs provided by the hotel enhances the beachside experience.
Guests generally find the breakfast satisfactory with its variety and abundance, often describing it as delicious with plenty of options catering to different tastes. Friendly and attentive staff contribute positively to the breakfast experience. However, some patrons noted that the breakfast could be repetitive and suggested improvements in variety and quality, particularly regarding certain items like juices.
The dining experience at the hotel receives mixed reviews. While lunch quality often exceeds expectations and the rooftop bar is praised for its setting and menu, the dinner offerings and room service prices were less consistent. The rooftop bar is a standout feature, offering a great menu and delightful ocean views.
Room reviews present a mixed picture; many guests appreciated the spaciousness and cleanliness of rooms, especially those with ocean views. Comfortable beds and clean, well-maintained rooms in newer sections were also highlighted. However, there were consistent calls for renovation, citing outdated furniture, poor lighting, thin walls and maintenance issues.
The hotel's cleanliness is generally considered satisfactory with praise for the clean and spacious rooms and efficient cleaning staff. Yet, there were notable complaints regarding specific areas like dirty sheets and towels, moldy bathroom fixtures and issues with room cleanliness consistency.
Hotel staff are typically described as friendly, helpful and attentive, contributing significantly to positive guest experiences. However, there are inconsistencies with some reports of unhelpful reception staff and language barriers.
The hotel's Wi-Fi connectivity is widely reported as problematic, particularly in rooms and higher floors with many guests experiencing weak signals and frequent disconnections. The lobby offers slightly better connectivity, but overall, the internet service is seen as insufficient.
The gym facility is small and often described as outdated with limited equipment. Located on the rooftop terrace, the gym lacks essential amenities like drinking water and air conditioning. The equipment often needs maintenance and the space can become overcrowded.
The rooftop pool, although small and sometimes crowded, provides breathtaking views of Copacabana Beach and the city's skyline, offering a pleasant and relaxing spot for guests despite occasional maintenance and cleanliness issues.
The beachfront location is a highlight, offering easy access to Copacabana Beach with comprehensive beach services including towels, umbrellas and chairs. The hotel provides stunning views from both rooms and the rooftop terrace, enhancing the overall experience for beach enthusiasts.
In summary, Hotel Astoria Palace is often recommended for its strategic location, friendly staff and convenient beach access. While the breakfast and some dining options are generally well-received, the rooms and other amenities could benefit from updates and more consistent maintenance.
Categories
Guests generally find the breakfast satisfactory with its variety and abundance, often describing it as delicious with plenty of options catering to different tastes. Friendly and attentive staff contribute positively to the breakfast experience. However, some patrons noted that the breakfast could be repetitive and suggested improvements in variety and quality, particularly regarding certain items like juices.
The dining experience at the hotel receives mixed reviews. While lunch quality often exceeds expectations and the rooftop bar is praised for its setting and menu, the dinner offerings and room service prices were less consistent. The rooftop bar is a standout feature, offering a great menu and delightful ocean views.
Room reviews present a mixed picture; many guests appreciated the spaciousness and cleanliness of rooms, especially those with ocean views. Comfortable beds and clean, well-maintained rooms in newer sections were also highlighted. However, there were consistent calls for renovation, citing outdated furniture, poor lighting, thin walls and maintenance issues.
The hotel's cleanliness is generally considered satisfactory with praise for the clean and spacious rooms and efficient cleaning staff. Yet, there were notable complaints regarding specific areas like dirty sheets and towels, moldy bathroom fixtures and issues with room cleanliness consistency.
Hotel staff are typically described as friendly, helpful and attentive, contributing significantly to positive guest experiences. However, there are inconsistencies with some reports of unhelpful reception staff and language barriers.
The hotel's Wi-Fi connectivity is widely reported as problematic, particularly in rooms and higher floors with many guests experiencing weak signals and frequent disconnections. The lobby offers slightly better connectivity, but overall, the internet service is seen as insufficient.
The gym facility is small and often described as outdated with limited equipment. Located on the rooftop terrace, the gym lacks essential amenities like drinking water and air conditioning. The equipment often needs maintenance and the space can become overcrowded.
The rooftop pool, although small and sometimes crowded, provides breathtaking views of Copacabana Beach and the city's skyline, offering a pleasant and relaxing spot for guests despite occasional maintenance and cleanliness issues.
The beachfront location is a highlight, offering easy access to Copacabana Beach with comprehensive beach services including towels, umbrellas and chairs. The hotel provides stunning views from both rooms and the rooftop terrace, enhancing the overall experience for beach enthusiasts.
In summary, Hotel Astoria Palace is often recommended for its strategic location, friendly staff and convenient beach access. While the breakfast and some dining options are generally well-received, the rooms and other amenities could benefit from updates and more consistent maintenance.
Beachfront Hotel
Located on Copacabana Beach, this hotel offers comfortable accommodations and a convenient location. It features a rooftop pool and easy access to the beach.
Hotel near The Beach
Located on Avenida Atlântica in Copacabana, this hotel is right across the street from the beach. Its proximity makes it ideal for beachgoers.
Hotel near Nightlife Spots
Located on Copacabana Beach, this hotel offers easy access to the beach and nightlife. It is a convenient base for exploring the area's bars and restaurants.
4-Star Hotel
The Hotel Astoria Palace, situated on Avenida Atlântica, offers comfortable accommodations and is well-regarded for its service. Its beachfront location in Copacabana provides easy access to the beach and local attractions.
Hotel with Outdoor Pool
Hotel Astoria Palace boasts a rooftop pool with panoramic ocean views on Copacabana Beach. Guests praise the views from the pool.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Guest Reviews
Hotel Astoria Palace boasts an exceptional and enviable location, consistently praised by guests for its prime spot directly on Copacabana Beach. This central position offers easy access to numerous restaurants, shops and the metro station, making it ideal for both beach enthusiasts and urban explorers. Guests appreciate the stunning ocean views and the beautiful vistas from the rooftop terrace, which includes a pool area. The hotel's proximity to famous landmarks and the vibrant atmosphere of Copacabana enhances the overall experience. Additionally, the convenience of beach amenities such as umbrellas and chairs provided by the hotel adds to the seamless beachside experience. Overall, Hotel Astoria Palace is noted for its strategic location, friendly staff and the convenience it offers for exploring Rio de Janeiro.
Hotel Astoria Palace receives mixed reviews regarding its breakfast offerings. On the positive side, guests frequently praise the breakfast for its variety and abundance. Many describe it as delicious with plenty of options to cater to different tastes. Terms like "excellent," "very good," "wonderful," and "spectacular" are recurrent, highlighting the satisfying and plentiful nature of the breakfast spread. The breakfast buffet often includes fresh fruits, pastries and a range of hot dishes, pleasing many guests.
However, some reviews point out areas for improvement. A few guests note that the breakfast can be repetitive with little variation over days. Others mention that the quality of certain items, such as juices, could be better, indicating a preference for natural over machine-made options. Despite some comments about basic or standard quality, the overall consensus leans towards the positive, especially highlighted by the friendly and attentive staff who enhance the breakfast experience.
In summary, guests generally find the breakfast at Hotel Astoria Palace to be a strong point, appreciated for its variety, freshness and abundant choices, even though there are occasional suggestions for improvement in terms of variety and quality of specific items.
The Hotel Astoria Palace offers a mixed dining experience with several standout aspects. Many commendations were directed towards the quality of food, particularly noting that lunch at the hotel's restaurant often surpasses expectations. The dining room itself is elegant and provides a captivating beach view, enhancing the meal experience.
The rooftop bar is a highlight, praised for its well-equipped setting and great menu. Guests appreciated the delicious dinner options available at the buffet and families found the child-friendly dinner buffet particularly appealing.
However, there are notable downsides. Some diners found the room service and minibar prices to be quite high and the dining room is described as very small. The quality of dinner varied with comments ranging from excellent to bland or poorly made meals. Additionally, the service speed can be inconsistent with instances of significant delays noted, such as a pizza taking an hour to be served.
The New Year's Eve dinner received mixed reviews; while the view of the fireworks was beautiful, the dinner itself was considered expensive and of poor quality. In general, while the restaurant provided tasty dishes with good cost-benefit ratios, the food quality was otherwise seen as average by several guests.
Language may pose a barrier as the menu is only available in Portuguese, although the rooftop features English music. While there are good restaurant options in the surrounding area, the hotel's food service could benefit from greater consistency and value.
The room reviews for Hotel Astoria Palace present a mixed picture. On the positive side, many guests appreciated the spaciousness of several rooms, often highlighting comfort and cleanliness. Rooms with ocean views were particularly praised, offering a stunning panoramic vista of the beach. Beds were frequently described as comfortable and the bathrooms in some rooms were noted to be spacious and functional. The hotel also has large, well-maintained rooms and is equipped with modern amenities in newer sections.
However, numerous reviews cited the need for significant renovations across the hotel's rooms. Issues like outdated furniture, poor lighting and thin walls that cause noise disturbances were common complaints. Several guests pointed out that some rooms are very small, dark and lack natural light or adequate views with some facing inner courtyards or noisy mechanical areas. Maintenance issues such as musty smells, leaking air conditioners and subpar cleaning services also detracted from the overall experience for some visitors.
Despite the comfortable and clean large rooms reported by some, inconsistency in room quality and service remains a concern. The facilities are considered functional but not extraordinary, often reflecting a dated ambiance. Overall, while the hotel’s prime location and some well-appointed rooms stand out as highlights, the accommodation experience varies significantly depending on the specific room assigned.
The bed situation at Hotel Astoria Palace presents a mixed but generally positive picture. Guests appreciate the spaciousness and comfort of many beds, often describing their accommodations as featuring large, King-size and cozy mattresses. Phrases such as "comfortable bed," "very comfortable bed," and "ultracomfortable bed," appear frequently, suggesting that many guests have had restful nights. Clean linens, ample pillows and good-quality beddings are also noted, adding a layer of satisfaction to their stay.
However, the reviews also highlight some critical issues. A number of guests felt the mattresses were too soft or very old, leading to discomfort. Instances of sunken and saggy mattresses were noted, along with complaints about the pillows being hard or lumpy. Some reviewers mentioned beds being noisy with inadequate bedding that needs refreshing.
Overall, while the hotel provides a generally comfortable sleeping experience with many positive remarks about big and cozy beds, there are significant areas for improvement, especially regarding the age and condition of the mattresses and pillows. Regular updates and maintenance of the bedding and mattresses would enhance the comfort level for future guests.
Hotel Astoria Palace has garnered mixed reviews regarding its cleanliness. On the positive side, many guests praised the hotel for being generally clean, describing the rooms as neat, spacious and serviced daily. Some guests highlighted the cleanliness of both the rooms and public areas, mentioning that the cleaning service was good and that the hotel had a fresh and inviting atmosphere. The friendliness and efficiency of the cleaning staff were also well-received and the breakfast area and common spaces were noted to be orderly and tidy.
However, there were notable complaints about the cleaning standards in specific areas. Issues such as dirty sheets and towels, rusted bathroom fixtures, mold and dusty furniture were mentioned. The pool area occasionally fell short of cleanliness expectations with some guests pointing out dirty water and suntan lotion residue. Inconsistencies in room cleaning, such as late cleaning times and superficial tidying, also detracted from some guests' experiences.
In summary, while Hotel Astoria Palace is often regarded as clean and comfortable, there are areas that need attention to ensure a consistently high standard of cleanliness throughout the property.
The staff at Hotel Astoria Palace have received a mix of feedback with a strong emphasis on their friendly, helpful and attentive nature. Many guests highlight the team as being exceptionally polite, welcoming and efficient, particularly praising the bellboys and breakfast service staff for their exceptional service. Positive mentions frequently underscore the staff's readiness to assist, their professionalism and the warmth extended during interactions. Several reviews note the competent and knowledgeable assistance provided by the reception with specific shoutouts to staff members like Fabio for their commendable service.
While most staff members are characterized as friendly and eager to help, some inconsistencies are noted. A few guests report challenges with the reception staff, citing occasional unfriendliness, unhelpfulness and language barriers, as some staff members aren't comfortable speaking English. There are isolated instances where specific employees like "Pedro" receive criticism for their attitude and some comments suggest that the team could benefit from additional training to ensure consistent, positive interactions.
Overall, the hotel staff's attentiveness, kindness and helpful demeanor have significantly contributed to guests' positive experiences, though the need for some improvements in specific areas remains evident.
Hotel Astoria Palace has received mixed reviews regarding its Wi-Fi connectivity. While a few guests mentioned having no issues with the internet and even described it as good or flawless at times, the majority of the feedback indicates consistent problems. Many guests reported weak Wi-Fi signals, especially in rooms and on higher floors, making it difficult to perform even simple tasks like loading emails. Intermittent disconnections and the necessity to frequently reconnect are common complaints.
The Wi-Fi is generally better in the lobby compared to other areas of the hotel, but it still poses challenges. Some guests had to rely on their personal data due to the unreliable internet. Despite these connectivity issues, the hotel's location and service remain positively regarded, which may still appeal to travelers prioritizing these aspects over seamless internet access.
Hotel Astoria Palace offers a gym facility that has received mixed reviews from its guests. The gym is described as being small, often referred to as tiny with limited space and equipment. It's located on the rooftop terrace, which also features a small pool, offering an attractive setting but presenting some practical drawbacks. Many reviews mention that the gym lacks essential amenities such as drinking water and air conditioning.
The equipment in the gym is generally considered outdated and in need of maintenance with several pieces reported as non-functional or consistently breaking down. Specific issues mentioned include treadmills in poor condition and multi-gyms dating back to the 1980s. While some guests appreciated the presence of a gym and found it adequate for basic workouts, others felt it fell short, labeling it as poor or not deserving to be called a gym at all.
In addition to the limited fitness facilities, guests also noted that the gym and sauna together cannot handle the demand of the hotel's patrons, resulting in overcrowding and further inconvenience. The consensus seems to be that while the gym at Hotel Astoria Palace is a nice added feature, it is in significant need of an update and better maintenance to meet guests' expectations adequately.
Hotel Astoria Palace offers a rooftop pool that is consistently highlighted for its stunning views of Copacabana Beach and the city's skyline. This pool on the terrace is often described as a pleasant and relaxing spot, bringing significant value to the overall guest experience. The rooftop ambiance makes it a perfect place to unwind with a drink while watching the sunset or simply enjoying the panoramic vistas.
However, it is crucial to note that many guests find the pool quite small and often crowded, given the hotel's capacity. The size of the pool repeatedly falls short of expectations and there are occasional issues with cleanliness and maintenance, such as mold on the tiles, loose ladders and dirty water. Despite these drawbacks, the rooftop setting and views frequently manage to offset some of the pool's limitations.
Guests should be aware that the rooftop pool is not heated and can be closed during winter months. While the pool area itself is often praised for its beauty and pleasant setting, it is advisable to manage expectations regarding its size and maintenance conditions.
In summary, while the pool at Hotel Astoria Palace boasts spectacular views and a charming rooftop location, potential visitors should prepare for a smaller, occasionally crowded and variably maintained pool area.
Hotel Astoria Palace stands out for its privileged location right on the famed Copacabana Beach, offering guests easy access to one of the world's most famous shorelines. The beach is just across the street, making it incredibly convenient for those who want to soak up the sun and enjoy the sand. Guests consistently praise the hotel's proximity to the beach, highlighting how it takes just a short stroll to reach the clear waters.
The hotel provides comprehensive beach services, which include free use of towels, umbrellas and chairs—adding to the comfort and ease of a beach day. Specifically, there is mention of a private guarded beach area and agreements with local stands, ensuring that beach-goers have everything they need for a relaxing day by the sea. Families will appreciate the kid-friendly nature of the beach, as well as the cleanliness that is frequently mentioned in reviews.
In addition to the convenience of beach access, the hotel offers stunning views of Copacabana Beach from its rooms and rooftop terrace, enhancing the overall experience. The rooftop terrace is particularly noted for its lovely views, providing a picturesque backdrop to any stay.
Moreover, there are numerous small shops and restaurants within walking distance, adding to the overall convenience and appeal of the location. Overall, the beachfront setting, combined with the excellent service and amenities tailored for beach enjoyment, makes Hotel Astoria Palace a highly recommended choice for travelers.
Hotel Astoria Palace offers a great location and commendable service, making it an attractive choice for travelers. Despite these positives, parking at the hotel poses significant challenges. The hotel doesn’t provide sufficient parking spaces for all rooms and there is no free on-site parking available. Guests often find themselves parking far from the hotel, sometimes resorting to parking in nearby supermarkets. Valet service is available but is not located next door, which may be inconvenient for some. Additionally, the daily parking fees, which can reach up to 94 reais, are considered high by many guests. Some have reported difficulties with parking, including tight spaces and occasional scratches on vehicles. While the hotel’s overall cost-benefit ratio remains favorable, the parking situation is a notable drawback.
Hotel Astoria Palace boasts an exceptional location in Copacabana, celebrated for its vibrant nightlife and close proximity to a multitude of bars, restaurants and shops. Guests can enjoy a variety of dining options catering to all tastes and budgets. The lively atmosphere around the hotel makes it an ideal spot for those seeking to experience the city's dynamic nightlife with numerous nightclubs and the famed beach nightlife easily accessible. However, it's worth noting that the area's energy can translate to noise at night, which some guests found disruptive. Despite this, the hotel's amenities, including a giant bed, top-notch shower and beautiful views, contribute to a pleasant stay. The night staff and catering services are also highlights, ensuring guests have a comfortable experience. Overall, Hotel Astoria Palace is well-suited for those looking to immerse themselves in the bustling nightlife of Copacabana.
Hotel Astoria Palace presents a mix of experiences with many guests finding that it does not quite meet the standards of a four-star establishment. The general consensus is that the hotel feels more like a three-star with some even suggesting a two-star rating. Several aspects such as the breakfast selection, room quality and overall service fall short of four-star expectations with comments highlighting undrinkable orange juice and lack of croissants as specific disappointments during breakfast.
Despite these criticisms, there are positive aspects to be noted. The hotel staff are frequently described as helpful and attentive and some guests appreciate the efficiency of the service provided. The hotel atmosphere is considered cost-effective and the facilities, while dated, align with the category to some extent.
While the infrastructure of Hotel Astoria Palace could use some improvement to truly reflect a four-star status, it does offer high-quality service and a familiar level of comfort that may be appealing to guests seeking a more economically friendly stay. In summary, the hotel delivers a blend of experiences with its strengths lying in its staff and value, but it falls short of the full four-star standard it advertises.
Hotel Astoria Palace is conveniently located, making it an ideal choice for business travelers. Its beachfront location offers a pleasant ambiance while remaining suitable for various business needs. The hotel features clean and comfortable beds, providing a good night's rest after a day of work. Guests appreciated the good value for money and reasonable rates.
Business travelers found the facilities practical with amenities such as reliable Wi-Fi, a good desk and ample outlets for work purposes. The hotel's staff is noted for their helpfulness, offering good answers to queries and recommending excellent city tours. Tour guides provided by the hotel were particularly useful and assisted guests efficiently.
The hotel also offers tickets for various local events, such as Carnival and Maracana, allowing for a blend of business and leisure activities. In summary, Hotel Astoria Palace stands out as a good, well-located option for business stays, offering essential amenities and helpful services that cater to business travelers' needs.
Hotel Astoria Palace is highly regarded for its overall accessibility features, making it generally suitable for travelers with disabilities. Many guests have highlighted its easy-to-find location, which is convenient for accessing nearby attractions, including an accessible beach. Accommodations tailored for guests with disabilities are available and the hotel includes accessible facilities that cater to elderly guests as well.
However, the hotel does face some challenges. During peak hours, navigating the premises can be difficult, especially for wheelchair users, as some areas have steps and construction-related obstacles that may hinder movement. Additionally, the height of the bathtubs has been noted as problematic for those needing easier access. While the hotel generally meets expectations in terms of accessibility, these hindrances may pose issues for some guests.
Despite these occasional drawbacks, the hotel offers amenities such as a bar, accessible parking and rooms with features like giant beds and top-tier showers, along with beautiful views that contribute positively to the overall experience.
Hotel Astoria Palace boasts a rooftop pool that has drawn a variety of opinions from its guests. Many highlight the pool's cleanliness and the fantastic views it offers of Copacabana, making it a picturesque spot for relaxation. The outdoor pool is also heated, providing comfort during cooler days. Its location on the terrace and adjacency to a bar adds a convenient touch for those looking to unwind.
Despite these positive aspects, the pool's size has been frequently mentioned as a drawback. Several guests noted that the pool is small and can become crowded with some suggesting that more lounge chairs would improve the experience. However, even though the pool is small, it serves its purpose well for a refreshing dip and offers a serene ambiance.
Guests particularly enjoy the rooftop setting, finding it a must-visit for its stunning views and pleasant atmosphere. While some reviews mentioned occasional issues with cleanliness and space, the overall consensus is that the pool area is comfortable and provides a relaxing escape with an impressive backdrop. The heated feature and terrace area make it an attractive spot to enjoy both day and night.
Hotel Astoria Palace offers a highly regarded experience for honeymooners, noted for its special packages and dedicated services that contribute to a satisfying stay. The rooftop and terrace provide stunning views, adding a romantic touch to the overall atmosphere. However, there was some feedback suggesting that improvements in cleanliness could enhance the experience. Despite this, the hotel remains a preferred choice for those looking to celebrate a honeymoon, especially during festive occasions like New Year’s Eve.
Nestled in an ideal location for couples and romantic getaways, Hotel Astoria Palace exudes a romantic ambiance, making it a perfect choice for those looking to celebrate a honeymoon or simply enjoy a romantic escape. The hotel's romantic view from Copacabana window offers breathtaking sunsets over the beautiful waterfront, adding a touch of magic to any evening.
Guests have praised the whirlpool bathtub in the room and the comfortable beds, which add an extra element of luxury and intimacy. The rooftop pool is another highlight, providing an excellent romantic spot to unwind and take in panoramic views.
The hotel's services reflect great couple-friendly gestures, enhancing the overall experience for romantic stays. While most of the premises offer spacious accommodations, some guests mentioned smaller quarters that might not be as conducive to romanticizing.
Despite a few minor shortcomings, Hotel Astoria Palace boasts an exceptional location and a quiet neighborhood. With easy access to many bars and a captivating sea view, it sets the stage for a memorable romantic retreat.
Hotel Astoria Palace boasts a prime beachfront location right in front of the iconic Copacabana Beach. The exceptional placement offers guests direct and easy access to the beach with many rooms providing stunning sea views that exceed expectations. The hotel’s position on the first line of Avenida Atlantica means visitors are just steps away from the bustling beach promenade and can enjoy a beautiful view of the ocean from their rooms or the rooftop pool.
The beachfront location not only promises picturesque ocean vistas but also places guests within walking distance of numerous beach restaurants and cafes. Furthermore, the central location in the heart of Copacabana ensures excellent accessibility to public transportation, making it an ideal base for exploring the city.
Guests frequently commend the hotel for its fantastic proximity to the beach, describing it as perfectly located and exemplary for a beachside getaway. The daily breakfast also receives positive mentions, adding to the overall satisfaction of staying right on the vibrant Copacabana coastline.
Location Show Map
Location
Breakfast
However, some reviews point out areas for improvement. A few guests note that the breakfast can be repetitive with little variation over days. Others mention that the quality of certain items, such as juices, could be better, indicating a preference for natural over machine-made options. Despite some comments about basic or standard quality, the overall consensus leans towards the positive, especially highlighted by the friendly and attentive staff who enhance the breakfast experience.
In summary, guests generally find the breakfast at Hotel Astoria Palace to be a strong point, appreciated for its variety, freshness and abundant choices, even though there are occasional suggestions for improvement in terms of variety and quality of specific items.
Dinner
The rooftop bar is a highlight, praised for its well-equipped setting and great menu. Guests appreciated the delicious dinner options available at the buffet and families found the child-friendly dinner buffet particularly appealing.
However, there are notable downsides. Some diners found the room service and minibar prices to be quite high and the dining room is described as very small. The quality of dinner varied with comments ranging from excellent to bland or poorly made meals. Additionally, the service speed can be inconsistent with instances of significant delays noted, such as a pizza taking an hour to be served.
The New Year's Eve dinner received mixed reviews; while the view of the fireworks was beautiful, the dinner itself was considered expensive and of poor quality. In general, while the restaurant provided tasty dishes with good cost-benefit ratios, the food quality was otherwise seen as average by several guests.
Language may pose a barrier as the menu is only available in Portuguese, although the rooftop features English music. While there are good restaurant options in the surrounding area, the hotel's food service could benefit from greater consistency and value.
Rooms
However, numerous reviews cited the need for significant renovations across the hotel's rooms. Issues like outdated furniture, poor lighting and thin walls that cause noise disturbances were common complaints. Several guests pointed out that some rooms are very small, dark and lack natural light or adequate views with some facing inner courtyards or noisy mechanical areas. Maintenance issues such as musty smells, leaking air conditioners and subpar cleaning services also detracted from the overall experience for some visitors.
Despite the comfortable and clean large rooms reported by some, inconsistency in room quality and service remains a concern. The facilities are considered functional but not extraordinary, often reflecting a dated ambiance. Overall, while the hotel’s prime location and some well-appointed rooms stand out as highlights, the accommodation experience varies significantly depending on the specific room assigned.
Beds
However, the reviews also highlight some critical issues. A number of guests felt the mattresses were too soft or very old, leading to discomfort. Instances of sunken and saggy mattresses were noted, along with complaints about the pillows being hard or lumpy. Some reviewers mentioned beds being noisy with inadequate bedding that needs refreshing.
Overall, while the hotel provides a generally comfortable sleeping experience with many positive remarks about big and cozy beds, there are significant areas for improvement, especially regarding the age and condition of the mattresses and pillows. Regular updates and maintenance of the bedding and mattresses would enhance the comfort level for future guests.
Cleanliness
However, there were notable complaints about the cleaning standards in specific areas. Issues such as dirty sheets and towels, rusted bathroom fixtures, mold and dusty furniture were mentioned. The pool area occasionally fell short of cleanliness expectations with some guests pointing out dirty water and suntan lotion residue. Inconsistencies in room cleaning, such as late cleaning times and superficial tidying, also detracted from some guests' experiences.
In summary, while Hotel Astoria Palace is often regarded as clean and comfortable, there are areas that need attention to ensure a consistently high standard of cleanliness throughout the property.
Staff
While most staff members are characterized as friendly and eager to help, some inconsistencies are noted. A few guests report challenges with the reception staff, citing occasional unfriendliness, unhelpfulness and language barriers, as some staff members aren't comfortable speaking English. There are isolated instances where specific employees like "Pedro" receive criticism for their attitude and some comments suggest that the team could benefit from additional training to ensure consistent, positive interactions.
Overall, the hotel staff's attentiveness, kindness and helpful demeanor have significantly contributed to guests' positive experiences, though the need for some improvements in specific areas remains evident.
Wi-Fi
The Wi-Fi is generally better in the lobby compared to other areas of the hotel, but it still poses challenges. Some guests had to rely on their personal data due to the unreliable internet. Despite these connectivity issues, the hotel's location and service remain positively regarded, which may still appeal to travelers prioritizing these aspects over seamless internet access.
Gym
The equipment in the gym is generally considered outdated and in need of maintenance with several pieces reported as non-functional or consistently breaking down. Specific issues mentioned include treadmills in poor condition and multi-gyms dating back to the 1980s. While some guests appreciated the presence of a gym and found it adequate for basic workouts, others felt it fell short, labeling it as poor or not deserving to be called a gym at all.
In addition to the limited fitness facilities, guests also noted that the gym and sauna together cannot handle the demand of the hotel's patrons, resulting in overcrowding and further inconvenience. The consensus seems to be that while the gym at Hotel Astoria Palace is a nice added feature, it is in significant need of an update and better maintenance to meet guests' expectations adequately.
Pool
However, it is crucial to note that many guests find the pool quite small and often crowded, given the hotel's capacity. The size of the pool repeatedly falls short of expectations and there are occasional issues with cleanliness and maintenance, such as mold on the tiles, loose ladders and dirty water. Despite these drawbacks, the rooftop setting and views frequently manage to offset some of the pool's limitations.
Guests should be aware that the rooftop pool is not heated and can be closed during winter months. While the pool area itself is often praised for its beauty and pleasant setting, it is advisable to manage expectations regarding its size and maintenance conditions.
In summary, while the pool at Hotel Astoria Palace boasts spectacular views and a charming rooftop location, potential visitors should prepare for a smaller, occasionally crowded and variably maintained pool area.
Beach
The hotel provides comprehensive beach services, which include free use of towels, umbrellas and chairs—adding to the comfort and ease of a beach day. Specifically, there is mention of a private guarded beach area and agreements with local stands, ensuring that beach-goers have everything they need for a relaxing day by the sea. Families will appreciate the kid-friendly nature of the beach, as well as the cleanliness that is frequently mentioned in reviews.
In addition to the convenience of beach access, the hotel offers stunning views of Copacabana Beach from its rooms and rooftop terrace, enhancing the overall experience. The rooftop terrace is particularly noted for its lovely views, providing a picturesque backdrop to any stay.
Moreover, there are numerous small shops and restaurants within walking distance, adding to the overall convenience and appeal of the location. Overall, the beachfront setting, combined with the excellent service and amenities tailored for beach enjoyment, makes Hotel Astoria Palace a highly recommended choice for travelers.
Parking
Nightlife
4 Star
Despite these criticisms, there are positive aspects to be noted. The hotel staff are frequently described as helpful and attentive and some guests appreciate the efficiency of the service provided. The hotel atmosphere is considered cost-effective and the facilities, while dated, align with the category to some extent.
While the infrastructure of Hotel Astoria Palace could use some improvement to truly reflect a four-star status, it does offer high-quality service and a familiar level of comfort that may be appealing to guests seeking a more economically friendly stay. In summary, the hotel delivers a blend of experiences with its strengths lying in its staff and value, but it falls short of the full four-star standard it advertises.
Business
Business travelers found the facilities practical with amenities such as reliable Wi-Fi, a good desk and ample outlets for work purposes. The hotel's staff is noted for their helpfulness, offering good answers to queries and recommending excellent city tours. Tour guides provided by the hotel were particularly useful and assisted guests efficiently.
The hotel also offers tickets for various local events, such as Carnival and Maracana, allowing for a blend of business and leisure activities. In summary, Hotel Astoria Palace stands out as a good, well-located option for business stays, offering essential amenities and helpful services that cater to business travelers' needs.
Accessible
However, the hotel does face some challenges. During peak hours, navigating the premises can be difficult, especially for wheelchair users, as some areas have steps and construction-related obstacles that may hinder movement. Additionally, the height of the bathtubs has been noted as problematic for those needing easier access. While the hotel generally meets expectations in terms of accessibility, these hindrances may pose issues for some guests.
Despite these occasional drawbacks, the hotel offers amenities such as a bar, accessible parking and rooms with features like giant beds and top-tier showers, along with beautiful views that contribute positively to the overall experience.
Outdoor Pool
Despite these positive aspects, the pool's size has been frequently mentioned as a drawback. Several guests noted that the pool is small and can become crowded with some suggesting that more lounge chairs would improve the experience. However, even though the pool is small, it serves its purpose well for a refreshing dip and offers a serene ambiance.
Guests particularly enjoy the rooftop setting, finding it a must-visit for its stunning views and pleasant atmosphere. While some reviews mentioned occasional issues with cleanliness and space, the overall consensus is that the pool area is comfortable and provides a relaxing escape with an impressive backdrop. The heated feature and terrace area make it an attractive spot to enjoy both day and night.
Honeymoon
Romantic
Guests have praised the whirlpool bathtub in the room and the comfortable beds, which add an extra element of luxury and intimacy. The rooftop pool is another highlight, providing an excellent romantic spot to unwind and take in panoramic views.
The hotel's services reflect great couple-friendly gestures, enhancing the overall experience for romantic stays. While most of the premises offer spacious accommodations, some guests mentioned smaller quarters that might not be as conducive to romanticizing.
Despite a few minor shortcomings, Hotel Astoria Palace boasts an exceptional location and a quiet neighborhood. With easy access to many bars and a captivating sea view, it sets the stage for a memorable romantic retreat.
Beachfront
The beachfront location not only promises picturesque ocean vistas but also places guests within walking distance of numerous beach restaurants and cafes. Furthermore, the central location in the heart of Copacabana ensures excellent accessibility to public transportation, making it an ideal base for exploring the city.
Guests frequently commend the hotel for its fantastic proximity to the beach, describing it as perfectly located and exemplary for a beachside getaway. The daily breakfast also receives positive mentions, adding to the overall satisfaction of staying right on the vibrant Copacabana coastline.
Yes, Hotel Astoria Palace has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Astoria Palace.
No, Hotel Astoria Palace doesn't allow dogs.
Yes, parking facilities are available at Hotel Astoria Palace.
Yes, Hotel Astoria Palace has a gym.
Location Show Map
More Options
