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Summary of reviewsThe Ritz Copacabana Hotel garners positive feedback for its prime location, just one block from the famed Copacabana Beach with easy accessibility to Ipanema Beach and other key Rio de Janeiro attractions. Guests praise the hotel's beautiful beach views, both from certain rooms and the scenic rooftop terrace with a pool, offering a serene and picturesque ambiance. The surrounding neighborhood is considered safe and convenient with nearby amenities such as supermarkets, pharmacies, restaurants, bars and easy access to public transportation.
The breakfast service receives mixed feedback but leans positive with many commending the variety and delicious American and Brazilian options, served against the stunning backdrop of Copacabana Beach from the rooftop terrace. However, occasional critiques point to basic, repetitive offerings and issues with replenishment and cleanliness.
Dining at the hotel's restaurant on the 15th floor is often praised for its delicious, albeit limited, menu and breathtaking views. Attentive staff members add to the pleasant dining atmosphere, making up for occasional lapses in service timeliness and menu variety.
Rooms at the hotel are described as modern, clean and comfortable with standout features like spacious layouts, comfortable beds and excellent shower facilities. While there are some concerns about the size of standard rooms, noise disturbance and occasional cleanliness issues, the overall sentiment remains favorable, particularly highlighting the well-maintained decor and beautiful views from certain rooms.
Cleanliness is generally a strong point at the hotel with guests frequently noting high hygiene standards and daily housekeeping that keeps rooms fresh and inviting. Although there are sporadic reports of maintenance issues, such as moldy bathrooms, the hotel's commitment to cleanliness adds significantly to the overall guest experience.
Exceptional service from the hotel's staff is a consistent highlight with many guests appreciating the friendliness, professionalism and attentiveness of the team. Specific staff members are often mentioned for going above and beyond, contributing to a welcoming and hospitable environment.
The rooftop pool is celebrated for its breathtaking views, although its small size and need for additional amenities like more chairs or heating are noted. Despite these minor shortcomings, the pool area remains a popular and relaxing feature of the hotel.
WiFi connectivity varies with some guests experiencing stable and fast service, while others encounter issues with signal strength and reliability, particularly on higher floors and the rooftop terrace. The gym, though not on-site, is well-regarded for its modern equipment and accessible, comfortable setting.
Families find the hotel generally accommodating with child-friendly staff and amenities like family rooms. However, noise at night and occasional denials of childcare requests point to areas for improvement in catering to families with young children.
Overall, the Ritz Copacabana Hotel stands out for its prime location, beautiful views and exceptional staff service, making it a strong choice for visitors seeking a blend of modern comfort and close proximity to Rio's iconic beaches. Show more
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Categories
Hotel with Swimming Pool
Offers a rooftop pool. It is a good option at Copacabana.
Outdoor Pool
4-Star Hotel
Located in Copacabana, this hotel offers comfortable rooms and quality service. Its location and amenities make it a suitable option for travelers seeking a 4-star experience.
Boutique-style Hotel
Hotel near The Beach
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as city views.
Executive Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views.
Executive Double Room with BalconyThe spacious double room features air conditioning, a minibar, a balcony with city views as well as a private bathroom boasting a shower.
Standard Double Room with BalconyProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views.
Special Offer - Executive RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as a quiet street view.
FlatFeaturing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The fully equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. The spacious air-conditioned studio features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views.
Guest Reviews
8.5
Very Good
Location
The Ritz Copacabana Hotel boasts an enviable location, just one block from the world-renowned Copacabana Beach. Guests frequently highlight the hotel's superb proximity to the beach with many reviews describing it as perfect and excellent. The location is also praised for being conveniently close to Ipanema Beach within walking distance and near various amenities such as supermarkets, pharmacies, restaurants, bars and the subway.
The hotel is noted for its beautiful beach views, both from certain rooms and from the rooftop terrace with a pool, which adds an extra charm to the stay. Situated in a central yet slightly quieter part of Copacabana, the hotel offers easy access to major Rio de Janeiro attractions like Sugarloaf Mountain and Christ the Redeemer.
Guests also appreciate the well-equipped infrastructure, comfortable rooms, good breakfast and overall cleanliness. The neighborhood is considered safe, even for evening walks, which adds to the appeal of the hotel’s location. The combination of a prime position, modern amenities and attentive staff make the Ritz Copacabana Hotel an excellent choice for those looking to enjoy Rio's vibrant beach life.
Breakfast
The breakfast at the Ritz Copacabana Hotel has garnered mixed feedback but generally leans towards positive sentiments. Guests frequently commend the breakfast for its variety and delicious offerings, highlighting a good mix of American and Brazilian options. The views from the rooftop terrace where breakfast is served are often described as stunning, providing a beautiful backdrop of Copacabana Beach.
Many reviews point out the hearty and nutritious nature of the breakfast, mentioning local and varied products that cater to different tastes, including sugar-free options suitable for diabetics. The breakfast buffet is typically described as rich, varied and plentiful with a notable inclusion of fresh fruits, açaí and sometimes morning omelettes and fresh juice lines.
However, not all feedback is glowing. Some guests found the breakfast repetitively basic and voiced concerns over the quality of certain items, such as watery coffee and cold scrambled eggs. Issues with cleanliness and insufficient replenishment of dishes were mentioned occasionally and a few reviews noted a lack of options and variety towards the end of service hours.
Despite these criticisms, the breakfast's strengths, including its high quality, ample choices and the scenic rooftop location, contribute to a generally positive dining experience for guests at the Ritz Copacabana Hotel.
Dinner
Ritz Copacabana Hotel offers a memorable dining experience with a restaurant located on the 15th floor, providing stunning views that enhance the overall ambiance. Guests have praised the delicious food served at the restaurant, although the menu is somewhat limited. The breakfast is exceptional, often highlighted along with the excellent rooftop bar and pool that guests look forward to visiting daily. Notable staff members like Joelma and Mr. Franca contribute positively to the dining experience, making guests feel welcomed and well-served. However, there are areas needing improvement, such as service timeliness and overall menu variety. Despite some criticisms, the beautiful views and pleasant atmosphere make dining at the Ritz Copacabana Hotel a positive experience overall.
Rooms
Ritz Copacabana Hotel presents a blend of modernity and comfort, positioned just meters away from the iconic Copacabana Beach. Reviews highlight a contrast in room experiences, ranging from spacious, clean and beautifully decorated rooms to smaller, more compact accommodations. Positive feedback emphasizes the cleanliness and comfort of the rooms, praising their modern design and well-equipped amenities. Many guests mentioned the comfortable beds and excellent shower facilities, contributing to an overall sense of satisfaction.
Spacious rooms with beautiful views, including partial sea and city perspectives, are notably praised. The hotel's executive and larger corner rooms are highly recommended due to their ample space and additional comfort. However, criticisms are present regarding room and bathroom sizes with standard rooms described as cramped and the lighting not always optimal. Issues such as noise disturbance and inadequate soundproofing were also mentioned, along with occasional concerns about cleanliness and room odors.
The hotel's decor is consistently described as very modern and well-maintained with many rooms featuring facilities like balconies and terraces. Despite some shortcomings in space and bathroom functionality, the general sentiment towards the rooms at Ritz Copacabana is favorable, particularly for shorter stays or those who prioritize location and modern ambiance over room size.
Beds
The beds at the Ritz Copacabana Hotel have received a mix of feedback with many guests commenting positively on their comfort. Frequent mentions of comfortable beds, soft and cozy mattresses and pleasant bedding suggest that many visitors enjoyed a restful sleep. Comments describe the beds as very comfortable, great and cushioned with some adding that they offer good support and nice sheets. While a few guests found the bedding to be clean and in order, others noted issues like musty smells, rough and stained sheets or bed linens that were not in the best condition.
However, not all reviews were glowing. Some guests mentioned that the beds were not comfortable, citing problems like hard mattresses, noise from springs and overall discomfort. Complaints also included pillows being too thin or having an unpleasant smell and sheets being too thin or poorly tailored. Despite these negative points, the overall consensus leans towards a generally comfortable bed experience at the hotel with many guests enjoying a good night's sleep.
Cleanliness
The Ritz Copacabana Hotel is praised for its impeccable cleanliness standards across various guest reviews. Visitors frequently highlight the hotel's high hygiene standards, noting that the rooms are very clean, modern and well-maintained. Daily housekeeping ensures that linens are replenished regularly and clean towels are provided each day. Guests appreciate the hotel's clean and fresh ambiance, which contributes to a comfortable stay.
However, some reviews point out occasional housekeeping issues, such as moldy bathrooms, damp towels and poor maintenance in certain areas. Despite these concerns, the general sentiment emphasizes the hotel's commitment to cleanliness, describing the facilities as tidy organized and elegantly clean.
Common areas are equally well-kept, creating a welcoming atmosphere for guests. Overall, the positive feedback on cleanliness significantly outweighs the negative, making Ritz Copacabana Hotel a reliable choice for travelers seeking a clean and cozy environment.
Staff
The guest reviews for Ritz Copacabana Hotel consistently highlight the exceptional quality of the staff. Visitors frequently describe the staff as friendly, helpful and extremely attentive. Many guests note that the front desk and reception staff, in particular, go above and beyond to provide excellent service, often mentioning specific personnel such as Shirley, Zainer, Taissa, Mr. Franca, Joelma, Guilherme and Jacqueline for their outstanding service and attentiveness.
The staff is praised for being knowledgeable, competent and always willing to assist with any needs or questions. Their ability to speak multiple languages, including English and Spanish, is also appreciated by international guests. Overall, the team's friendliness, professionalism and eagerness to help contribute significantly to a positive and welcoming experience at the hotel.
While there are a few mentions of less favorable interactions, such as impolite breakfast staff and occasional lapses in attentiveness, these instances appear to be the exception rather than the rule. Most reviews emphasize the staff's politeness, understanding and the impeccable service they provide, making the hotel a recommended choice for its stellar personnel.
Wi-Fi
The Ritz Copacabana Hotel offers varying experiences when it comes to WiFi connectivity. While some guests found the WiFi to work well, stable and fast, others reported issues such as error messages, weak signals and an inability to connect in certain areas of the hotel. The quality of the WiFi seems to depend heavily on which floor guests are on with the connection reportedly strongest in the main hall and reception area but becoming unreliable or unreachable on higher floors. Guests noted that the WiFi on the rooftop and terrace often does not work well. Overall, the WiFi service is free, but there is significant room for improvement to ensure more consistent and reliable access throughout the hotel.
Gym
The Ritz Copacabana Hotel offers guests complimentary access to a nearby gym, a feature that enhances the overall stay at the property. While the gym is not physically located within the hotel, it is well-equipped and easily accessible, providing a practical and beneficial amenity for fitness enthusiasts. This partnership with an external facility ensures that guests have access to a variety of modern workout machines and a good overall gym experience. The gym itself is noted as excellent with open air flow contributing to a comfortable exercise environment. This collaboration stands out as one of the hotel’s valued offerings, adding convenience and quality to the guest experience.
Pool
The Ritz Copacabana Hotel boasts a rooftop pool that consistently draws praise for its breathtaking views of Copacabana Beach and the city. Guests frequently highlight the pool's scenic setting and the relaxing atmosphere of the accompanying rooftop terrace and bar. The pool area is described as well-managed, clean and cozy, perfect for unwinding with beautiful vistas.
However, while the aesthetic appeal of the rooftop pool is noted, several reviewers mention its small size with some describing it as tiny or only suitable for children. The limited space and amenities, such as the need for more chairs or umbrellas, are also pointed out as areas for improvement. Additionally, guests feel that the pool could benefit from heating and longer operating hours, as it tends to close early.
Despite these minor inconveniences, the overall sentiment is positive with many appreciating the stunning views and the pleasant ambiance of the rooftop pool area. The combination of the scenic views and the relaxing poolside setting makes it a notable feature of the Ritz Copacabana Hotel.
Beach
Located just meters from the iconic Copacabana Beach, the Ritz Copacabana Hotel offers guests the perfect seaside experience. The hotel is celebrated for its prime location, being not just close but practically adjacent to the beach with easy, short walks placing visitors right on the sands of Copacabana. Many guests highlight the stunning views of the beach and the Atlantic Avenue from various vantage points within the hotel, such as the rooftop and dining areas, which enhance the overall stay.
In addition to the beach proximity, the hotel provides convenient amenities like free beach towels and access to a rooftop pool with a beautiful view. For those looking to explore further, the hotel is within walking distance to Ipanema Beach as well, enriching the coastal experience.
While a few comments mention concerns over the cleanliness of the beach and the presence of illegal traders, the overall sentiment is that the hotel's close proximity and beautiful views create a memorable stay. Despite minor inconveniences, the location remains highly praised, making it an excellent choice for beach lovers seeking both relaxation and convenience during their visit to Rio de Janeiro.
Family
The Ritz Copacabana Hotel offers a mixed experience for families traveling with children. On the positive side, the hotel features family rooms and child-friendly staff who show special attention to young guests, such as two-year-olds, making it a family-friendly option. Guests recommend the hotel for families, noting the staff's efforts to accommodate younger visitors. However, some challenges have been noted, including denied childcare requests and the absence of bathtubs for babies. Additionally, the nighttime noise can be a concern for families, making it less ideal for families sensitive to disturbances. Overall, the hotel has both strengths and areas for improvement regarding its activities and amenities for children.
4 Star
Guest reviews of Ritz Copacabana Hotel reveal a consensus that the establishment falls short of typical four-star standards. Several guests expressed disappointment with the service quality and overall experience, noting that the hotel does not meet the expectations associated with its four-star rating. Issues such as noisy surroundings, misleading online pictures of the pool and a weak breakfast have been highlighted as areas needing improvement. Moreover, the hotel's cost is often deemed too high given the older standard of its facilities. For many, the value for money aspect is not reflective of the four-star designation, indicating that the hotel should address several issues to align with what guests anticipate from a property of this rating.
Outdoor Pool
The Ritz Copacabana Hotel boasts a rooftop pool that garners positive remarks from its guests. Perched on the roof, the pool offers stunning views of the sea and city, providing a lovely and pleasant space for relaxation. Many guests find the pool area nice with loungers available for use. Despite being small, the rooftop pool and lounge area make a useful addition to the hotel's amenities. However, some guests noted that the pool is not heated and suggested that extending the pool hours could enhance the overall experience.
Boutique-Style
Ritz Copacabana Hotel is appreciated for its lovely boutique vibe and cozy atmosphere. This beautiful, small hotel boasts a modern and clean aesthetic, offering comfort and a pleasant, intimate ambiance that many guests find charming. Located in a safe neighborhood near Ipanema Beach, the hotel provides convenience in addition to its aesthetic appeal. Despite some mixed feelings about whether it fully embodies the boutique label, it is generally seen as a great option for those seeking a modern, comfortable stay with boutique charm in a prime location. While rooms are on the smaller side, the overall design, beauty and architectural values are consistent with boutique hotel standards, making it a popular choice among visitors.
Yes, Ritz Copacabana Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ritz Copacabana Hotel.
No, Ritz Copacabana Hotel doesn't allow dogs.
No, parking facilities aren't available at Ritz Copacabana Hotel.