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Summary of reviewsThe Windsor Guanabara Hotel, located in the heart of Rio de Janeiro, provides an excellent base for both business and leisure travelers. With its strategic central location, guests enjoy close proximity to cultural and historical attractions such as the Museum of Tomorrow and Candelária Church, as well as easy access to transportation links like metro and bus lines. The nearby Santos Dumont Airport and cruise terminal further enhance its appeal, making the hotel a convenient choice for travel within and beyond the city. Guests appreciate the vibrant daytime atmosphere, though caution is advised at night.
The hotel's breakfast experience is consistently praised for its abundance and variety, offering a range of options to suit different tastes. Guests highlight the fresh fruits, breads, and attentive service that create a warm and inviting start to the day. In contrast, dinner receives mixed reviews, with commendation for variety and quality in some areas, yet suggestions for improved affordability and consistency.
Rooms are well-regarded for their spaciousness and comfort, providing restful sleep with high-quality beds and linens, although some decor updates could enhance the experience. The hotel's cleanliness standard consistently impresses, with both rooms and common areas well-maintained. The courteous and efficient staff further elevate the guest experience, noted for their professionalism and eagerness to accommodate visitors' needs.
The hotel's amenities, including free WiFi, a rooftop pool, gym, and parking, round out the experience. While the WiFi and gym equipment receive some criticism for inconsistency, the pool offers a relaxing atmosphere with stunning views, and the onsite parking is a convenient feature despite fee concerns.
Overall, the Windsor Guanabara Hotel garners positive feedback for its central location, quality accommodations, stellar service, and amenities, becoming a reliable choice for travelers to Rio de Janeiro seeking good value and a welcoming atmosphere. Show more
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Categories
Business Hotel
The Windsor Guanabara Hotel offers meeting rooms and first-rate services. It ensures quality in every event, from small business meetings to large corporate or social events.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Panoramic View Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Room Types
Superior Executive Room with 1 Double Bed and City ViewWith wooden floors and colourful bedding, this air-conditioned room features additional space. It includes a bathroom with granite fittings, plus cable TV, minibar, telephone and safe.
Superior Executive Family PlanThe family room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The family room provides a minibar, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.
Standard Double Room with Double BedThis room offers an internal view, cable TV, electronic safe, minibar and high-speed WiFi. Ensuite bathroom comes with a hairdryer.
Standard Twin RoomThis room offers an internal view, cable TV, electronic safe, minibar and high-speed WiFi. Ensuite bathroom comes with a hairdryer.
Deluxe Twin RoomThis room offers views to the city, cable TV, electronic safe, minibar and high-speed WiFi. Ensuite bathroom comes with a hot tub and a hairdryer.
Deluxe Double Room with Double BedFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
The Windsor Guanabara Hotel boasts an exceptional location in the bustling center of Rio de Janeiro, offering convenient proximity to a wide array of cultural and historical attractions. This strategic positioning makes it a great option for both business travelers and tourists eager to explore downtown Rio, with easy access to transportation options such as metro, bus, and tram lines. Guests appreciate the closeness to significant spots like the Museum of Tomorrow, the Royal Library, the Candelária Church, and many museums and art galleries. The nearby cruise terminal also adds to its appeal for those embarking on or returning from sea voyages.
Visitors frequently highlight the hotel's robust transportation links, which facilitate easy movement around the city and access to major sights including the Sugarloaf Mountain and Corcovado. The proximity to Santos Dumont Airport further enhances its convenience for those arriving or departing by air. Guests describe the area as vibrant and ideal for daytime exploration, with many restaurants, shops, and historical sites close at hand.
Despite its many advantages, reviewers caution that the surrounding neighborhood can become unsafe after dark, and cleanliness in the area sometimes leaves room for improvement. However, within the hotel, guests appreciate the excellent service and cleanliness, enjoying spacious and comfortable rooms that offer a tranquil respite from the busy streets outside. A pleasant pool area provides additional relaxation, making it a comfortable base from which to explore Rio's rich culture and history. Overall, the Windsor Guanabara Hotel's central location coupled with its high-quality services creates a compelling choice for anyone visiting Rio de Janeiro.
Breakfast
The breakfast experience at the Windsor Guanabara Hotel is highly praised by guests for its exceptional quality and variety. Many reviewers highlight the extensive selection available, which includes breads, cakes, fruits, juices, and both hot and cold beverages. The offerings cater to a wide range of tastes, ensuring that there is something for everyone. The breakfast buffet is described as plentiful, abundant, and well-laid-out, allowing guests to enjoy their meal without feeling crowded. Additionally, the polite and attentive staff greatly enhance the dining experience, creating a warm and welcoming atmosphere. While a few guests noted that the breakfast could benefit from more variation, particularly during extended stays, the overall consensus is that the breakfast at Windsor Guanabara Hotel is a standout feature, providing a delicious start to the day for travelers eager to explore the vibrant city of Rio de Janeiro.
Dinner
The dining experience at Windsor Guanabara Hotel receives mixed feedback from guests, with notable positives and some areas for improvement. The dining offerings include a buffet option, which is praised for its variety and reasonable pricing, with particular acclaim for the sweets and soup. Additionally, lunch is commended for being complete with numerous options, and the chef receives compliments for the overall quality of the food. Guests find the restaurant generally good, with efficient, welcoming, and attentive staff contributing to a pleasant experience.
However, several guests note the high prices of the dinner buffet and à la carte dishes, suggesting that the cost does not always match the quality provided, especially for those who eat lightly. The dinner service occasionally lacks in attentiveness, with some dishes being described as overcooked or lacking in flavor. Additionally, the restaurant's relocation to the lobby during renovations and its limited offerings in the surrounding area are mentioned as potential drawbacks.
Overall, while the hotel’s dining experience is solid with several highlights, guests suggest improvements in affordability and consistency to enhance the overall value.
Rooms
The Windsor Guanabara Hotel in Rio de Janeiro receives praise for its spacious and comfortable rooms, offering guests a pleasant stay. Visitors commonly find the accommodations clean and well-maintained, emphasizing the comfort of the beds and the quality of the hotel's structure. Many appreciate the room size, calling it large and well-organized, often providing beautiful views and quiet atmospheres, contributing to a restful sleep. Despite some describing the decor as a bit old-fashioned or in need of renovation, the overall consensus highlights the hotel's cleanliness and upkeep. Guests also commend the polite and attentive staff, as well as the convenient hotel location, particularly for those traveling for business or needing proximity to the Santos Dumont Airport. Moreover, the breakfast garners favorable reviews for its quality and variety, enhancing the overall guest experience. The hotel appears to be a reliable option for both individual travelers and families, offering ample room space and comfort amidst its slightly dated charm.
Beds
The Windsor Guanabara Hotel has garnered praise for the overall comfort and spaciousness of its accommodations, particularly the beds. Guests frequently highlight the comfortable beds and their positive impact on a restful night's sleep, noting that many of the beds are large, soft, and inviting. The quality of bed and bath linens stands out, often described as high quality and contributing to the comfort of the stay. While most visitors find the bedding to be wonderful, with some referring to the beds as giant and excellent, there are occasional mentions of outdated or too-soft mattresses and uncomfortable pillows. The spacious rooms complement the comfortable beds, providing a pleasant experience for travelers. Despite a few suggestions for improvement, the hotel remains well-received for its comfort, coupled with polite staff and delightful amenities, making it a favorable choice for those visiting the area.
Cleanliness
Windsor Guanabara Hotel stands out for its high standards of cleanliness and organization. Guests consistently praise the property's impeccable cleanliness, with rooms and common areas being well-maintained and tidy. The accommodations are comfortable, spacious, and provide a cozy atmosphere conducive to relaxation. Additionally, the hotel staff is frequently mentioned for their professionalism, friendliness, and attentiveness, contributing to an overall pleasant experience. The breakfast offerings receive commendations for their variety and quality, greatly enhancing the guest experience. Despite the hotel's somewhat outdated structure, it impresses with its cleanliness, secure environment, and convenient central location, making it a reliable choice for travelers seeking comfort and a welcoming atmosphere.
Staff
Windsor Guanabara Hotel is frequently praised for its stellar service and courteous staff, contributing significantly to the overall positive guest experience. Visitors consistently highlight the friendliness and attentiveness of the team, noting that every aspect of their stay was made comfortable through the staff’s professionalism and proactive approach. The hotel staff, including receptionists, waiters, and housekeeping employees, are described as polite, professional, and helpful, ensuring guests' needs are met with efficiency. Despite occasional mentions of inefficiencies or cold reception service, the majority of reviews underscore the team’s courtesy and dedication to providing excellent service, making guests feel welcome and valued. From facilitating smooth check-ins to offering assistance with luggage and providing exceptional dining experiences, the staff's unwavering commitment to guest satisfaction is a standout feature. Coupled with its convenient location and commendable amenities, the hospitality of Windsor Guanabara Hotel’s staff leaves a lasting impression on those who choose to stay there.
Wi-Fi
When planning a stay at the Windsor Guanabara Hotel, guests can generally expect free WiFi available throughout the property. Several reviews praise the WiFi for being fast, stable, and reliable, allowing guests to use the internet without stress. Visitors have found the WiFi service to be excellent, making it functional for typical use.
However, some guests did encounter challenges with the hotel's internet connectivity. Issues included slow speeds, intermittent connections, and difficulties with specific devices like Smart TVs. In some instances, WiFi was described as restricted, requiring additional steps for access, such as providing personal data. Additionally, a few guests reported only being able to connect in certain areas of the hotel, such as the lobby. Despite these setbacks, select areas and times seem to offer better connection quality, implying a mixed experience dependent on location and specific needs.
Gym
Windsor Guanabara Hotel offers a gym that receives mixed reviews from its guests. Located on the rooftop, the gym provides a pleasant area with good facilities and amenities, and contributes to a nice atmosphere alongside the swimming pool and steam bath. Despite some guests describing it as a good or even very nice gym, feedback suggests it could benefit from an update. The main concerns are the outdated equipment, some of which are reportedly broken or rusted, with one multi-exercise machine requiring urgent maintenance. Moreover, the gym opens only at 8 AM, which some might find limiting. The area lacks air conditioning and its equipment selection is basic, with only a few dumbbells available. While it has potential, enhancing the equipment and expanding the range of exercise options would greatly improve the gym experience for guests.
Pool
The Windsor Guanabara Hotel offers a rooftop pool that is frequently praised for its beautiful views of Guanabara Bay and the Church of Candelária. While the pool is often described as small for the size of the hotel, it is considered a great spot for relaxation after a day of sightseeing. Guests appreciate the nice ambience of the pool area, making it an ideal place for an aperitif or enjoying a drink from the pool bar, though some found the bar service lacking. The pool itself, despite some calls for better maintenance and heating, remains clean and inviting, providing a pleasant setting especially in the mornings when it receives more sunlight. The surrounding terrace, coupled with the panoramic city views, enhances the overall experience of this centrally located hotel, making it a notable choice for travelers seeking value for money.
Parking
The parking situation at Windsor Guanabara Hotel has received mixed feedback from guests. On a positive note, guests appreciate the convenience of having on-site parking as it simplifies their travel experience. The parking facility is described as spacious, organized, secure, and an asset for those looking for ease of access. Some guests highlighted the hotel's policy of not charging for parking on weekends, which they found advantageous, especially considering the vibrant daytime activities in the area. However, it is clear that the parking is typically not free during weekdays, with a standard fee of R$40.00 every day, which some found to be a bit pricey or unexpected. Additionally, while the parking service is generally well-managed by attentive valets, there were minor concerns about the lack of clear signage and communication regarding the cost at the time of booking. Overall, the on-site parking is a useful feature for many, though clarity in communication about associated fees might enhance guest satisfaction.
Family
Windsor Guanabara Hotel proves to be a welcoming destination for families, offering comfortable accommodations that can easily house a couple with two children. Guests frequently highlight the spaciousness of the family rooms, which often include an extra bed for added convenience. The hotel's central location in Rio de Janeiro is a notable advantage, making it easy to explore nearby attractions, like the famous Confeitaria Colombo, though caution is advised for evening walks. For families traveling with kids, the breakfast is a particular highlight, praised for its range of offerings. Moreover, the staff receives commendations for their politeness and attentiveness, enhancing the overall experience. Although some mention the meals at the hotel being relatively expensive, the convenience and quality are deemed worthwhile. The combination of thoughtful facilities and a friendly atmosphere makes this hotel a solid choice for family stays in the heart of the city.
4 Star
Windsor Guanabara Hotel offers an appealing stay for guests visiting the vibrant center of Rio, especially those traveling for business, thanks to its prime location downtown. Many guests highlight the hotel’s amazing facilities and services, describing them as clean, cozy, and well-structured. It boasts excellent cost-benefit, making it a worthwhile option for travelers seeking value for their money.
While the Windsor brand is recognized for its high standard of service and maintained properties, perceptions of the hotel’s star rating vary. Although officially rated as a four-star hotel, some reviewers believe certain aspects, such as breakfast offerings and bathroom amenities, fall short of this classification. Nonetheless, others commend the service, noting it exceeded expectations.
The luxury rooms are praised for their structure, despite being reminiscent of 80s decor, pointing to a blend of nostalgia and comfort. Despite these contrasts in opinion, many guests leave with a generally pleasant experience, appreciating the balance of affordability and quality offered by Windsor Guanabara.
Business
Windsor Guanabara Hotel stands out as a strategic choice for business travelers heading to Rio de Janeiro. Situated in the heart of the city's bustling downtown, its location is ideal for those with work commitments in the central region, offering easy access to cultural sites, museums, and theaters. Accommodations receive praise for their excellent comfort, cleanliness, and appearance, making it a perfect fit for quick business trips or short stays. The hotel provides amenities essential for business guests, including well-functioning meeting rooms and a decently equipped business center, ensuring convenience for work-related activities.
Guests commend the hotel's excellent service, with helpful and attentive staff enhancing the overall experience. The restaurant receives positive feedback, particularly for its very good buffet and breakfast offerings, catering to the needs of busy professionals. For those seeking accommodation focused on business purposes, Windsor Guanabara Hotel remains a reliable choice, often appreciated as the best option for business stays in Rio.
Yes, Windsor Guanabara Hotel has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Windsor Guanabara Hotel.
No, Windsor Guanabara Hotel doesn't allow dogs.
Yes, parking facilities are available at Windsor Guanabara Hotel.