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Auberge de la Pointe

Riviere-du-Loup , 10 Boulevard Cartier (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAuberge de la Pointe is celebrated for its spellbinding location, strategically positioned to offer travelers magnificent views of the St. Lawrence River and easy access to regional attractions. Guests consistently praise the scenic vistas, cleanliness and tranquility of the surroundings. The establishment is particularly favored by those seeking a serene retreat while exploring Gaspésie or New Brunswick with its prime setting contributing to numerous memorable sunset experiences.

While the breakfast offerings receive mixed feedback, most visitors commend the varied and high-quality buffet, noting standout elements such as the brunch options and homemade jam. However, some express concerns over the cost and certain aspects of service. Dinner experiences at Auberge de la Pointe are generally exceptional with dishes like lamb shank and filet mignon receiving high praise for quality and presentation. Occasional criticisms about pricing and service speed do little to diminish the overall positive dining reviews.

The rooms at Auberge de la Pointe are noted for their cleanliness, comfort and modernity with many featuring stunning river views. Guests appreciate the spaciousness and well-furnished interiors, although some mention minor issues with outdated bathrooms and appliances. The lack of air conditioning in certain pavilions during warmer months is also a point of critique.

Cleanliness standards at the inn are lauded across the board with visitors frequently highlighting the immaculate condition of both the rooms and public spaces. This high standard is coupled with exceptional staff service, described as professional, friendly and attentive, often going above and beyond to ensure a pleasant stay. The multilanguage support and small welcoming gestures further enhance the guest experience.

Auberge de la Pointe also features a well-regarded pool and spa area, adding to the allure for those seeking relaxation. While there are occasional mentions of the spa being closed, the comprehensive leisure offerings, including a sauna and Jacuzzi, contribute to a rejuvenating experience.

For families, the hotel proves to be accommodating, offering child-friendly amenities and spacious rooms that can comfortably host small families. The helpful staff and quality children's menu are additional highlights. Meanwhile, the exceptionally comfortable beds receive widespread acclaim, contributing significantly to a restful stay.

The romantic ambiance is another standout feature with stunning views, intimate settings and thoughtfully designed terrace areas enhancing the overall experience. The captivating sunsets further make Auberge de la Pointe a favored spot for romantic getaways.

In summary, Auberge de la Pointe is praised for its stunning location, top-notch cleanliness, exceptional staff service, comfortable accommodations, delightful dining options and inviting leisure amenities, making it an ideal destination for various types of travelers, from families to couples.
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Categories

Family Friendly Hotel

This hotel offers both indoor and outdoor swimming pools, providing options for families to swim and relax regardless of the weather.

Hotel with EV Charging Stations

Hotel with Spa

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Queen Room with Two Queen Beds and City View This room includes a fridge as well as tea and coffee-making facilities.

Queen Room with Two Queen Beds with Balcony and River View This room features a balcony and river view. This room includes a fridge as well as tea and coffee-making facilities.

Superior Room 1 Queen bed and 1 Murphy bed Balcony and River View This superior room comes with a balcony and river view.

About Auberge de la Pointe

License: 067174

Guest Reviews

8.6

Very Good

Location

Auberge de la Pointe is celebrated for its scenic and strategic location, offering visitors an enchanting stay with exceptional views, particularly of the St. Lawrence River. The inn's setting provides stunning vistas, especially from rooms and terraces overlooking the river, making it an ideal spot for those seeking tranquility and picturesque landscapes. Guests frequently highlight the cleanliness and beauty of both the establishment and its surroundings.

The proximity to the river and nearby attractions, such as the ferry terminal and local parks, adds to its appeal. The location is conveniently accessible, perfect for travelers exploring Gaspésie or New Brunswick and positioned a mere 3 km from Rivière-du-Loup. The inn is described as a prime location with memorable views of sunsets over the river, creating a serene and breathtaking atmosphere.

Overall, visitors consistently praise the Auberge de la Pointe for its magnificent, well-situated location, offering both a peaceful retreat and easy access to the region's natural beauty and amenities.

Breakfast

Guests at Auberge de la Pointe had mixed experiences with the hotel's breakfast offerings. Many reviewers praised the breakfast, often describing it as exceptional, very good or excellent. Highlighted aspects included the varied and plentiful buffet, the high-quality food and the pleasant service. Some guests particularly enjoyed the brunch options and homemade jam, deeming the breakfast buffet the best they encountered during their trip in Quebec.

However, several guests also noted drawbacks. Some felt that the breakfast was expensive, particularly for those with smaller appetites and others felt the selection was rather ordinary. A few reviews mentioned slow service at L'Espadon and an additional charge for warm milk caught some by surprise. Furthermore, breakfast is not included in the room rate, which some guests found disappointing.

Overall, while the breakfast at Auberge de la Pointe seems to satisfy many, its cost and the consistency of its offerings could benefit from some attention.

Dinner

Nestled in a beautiful location, Auberge de la Pointe offers guests an exceptional dining experience across its restaurants. The Mirador, known for its perfect food and stunning sunset views, receives praise for its sublime dishes such as lamb shank. Similarly, L'Espadon impresses with its excellent dinner offerings, including filet mignon and swordfish, catering well to even the highest culinary expectations. Visitors frequently commend the fantastic food presentation and high-quality children's menu with many noting the remarkable dining experience in both their dinner and breakfast meals. Although dinner can be on the pricier side and there have been occasional mentions of overly salty dishes and slow service at Le Mirador, overall, the restaurant's offerings are delectable and satisfying. Despite a few critical notes about the pub's limited menu and mixed impressions of meal value, the overall culinary offering at Auberge de la Pointe consistently hits the mark, ensuring guests leave with memorable dining experiences.

Rooms

Auberge de la Pointe offers guests a mixed but generally positive experience when it comes to their rooms. The rooms are consistently praised for their cleanliness with many reviews highlighting that they were very clean and appeared to be recently updated. Comfort is another common theme with numerous mentions of large, comfortable beds and spacious rooms. Many rooms offer beautiful views, particularly of the St. Lawrence River, adding an extra layer of tranquility and charm to the stay.

Functionality and modernity are well-appreciated by the guests with rooms described as bright, well-furnished and containing all necessary amenities. Some rooms even come with small tables and chairs, perfect for an in-room dining experience. However, there are some drawbacks. A few reviews noted that the bathrooms could use refurbishment and that some appliances were outdated. The lack of air conditioning in certain pavilions also disappointed some guests, particularly during warmer months. Additionally, while most rooms are described as spacious, a few travelers found them small and slightly worn down.

Despite these minor setbacks, the overall consensus is that the rooms at Auberge de la Pointe are comfortable, clean and offer breathtaking views, making for a pleasant and relaxing stay.

Beds

Auberge de la Pointe has received a multitude of positive remarks concerning their beds with many guests highlighting the comfort and quality of the bedding. Descriptions such as comfortable, super comfy and very comfortable were recurrent with several noting that both beds and pillows were superb. Guests frequently praised the impeccable comfort of the beds, declaring them to be clean and high-quality. Comments like incredible bedding and wowwwwwww comfortable further emphasize the satisfaction experienced by many.

However, there were a few dissenting opinions regarding the beds. Some guests mentioned issues with older mattresses, noting that they could feel the springs or found them uncomfortable. Despite these occasional criticisms, the overarching sentiment towards the beds at Auberge de la Pointe remains highly positive with the majority of reviews reflecting a very comfortable stay.

Cleanliness

'Auberge de la Pointe' has garnered positive feedback for its stellar cleanliness standards with multiple guests frequently highlighting the immaculate state of the premises. Rooms are often described as very clean, modern and spacious with cleanliness being a recurring theme. The décor is tastefully done, adding to the overall pleasant experience. Guests appreciate the 'impeccable' cleanliness and the well-maintained condition of the establishment, noting that everything appears new and well-organized.

Despite a few minor criticisms about specific areas such as bathroom grout and water quality, the general consensus is that the hotel maintains extraordinarily high cleanliness standards. Visitors not only praise the clean rooms but also the comfort and picturesque views, particularly those with balconies overlooking the water. Overall, the 'Auberge de la Pointe' is depicted as a clean, well-located and inviting place, supported by friendly staff and excellent service.

Staff

At Auberge de la Pointe, the standout feature is consistently the exceptional quality of its staff. Guests consistently commend the hotel's team for their professionalism and warmth. The service is frequently described as not only courteous and friendly but also notably helpful and attentive. Visitors highlight the smiling, personable nature of both the reception and restaurant staff, often recognizing specific employees for their welcoming demeanor and charm.

The reception team is frequently mentioned for their friendliness and helpfulness, even providing small touches like free apples at check-in. Many guests emphasize the staff's ability to offer support in multiple languages, ensuring a comfortable stay regardless of linguistic barriers. Moreover, the restaurant personnel receive high praise for their welcoming nature and service, which many find enhances their dining experience significantly.

Overall, the attention to detail from the staff, their kind and respectful interactions and their genuine care for guests considerably exceed expectations. Even though one negative interaction at the front desk is noted, the overwhelming consensus depicts a team that is both exceptionally professional and supremely friendly. This consistent and high standard of customer service truly sets Auberge de la Pointe apart, leaving a lasting impression on its visitors.

Spa

Auberge de la Pointe boasts a fantastic pool, spa and sauna area, making it a prime spot for relaxation. The spa and jacuzzi have received high praise for enhancing the vacation experience. Guests have specifically appreciated the inclusion of a sauna alongside the pool and spa amenities. However, there are mentions of the spa being closed at times, which could be a consideration for future visitors. Overall, the combination of pool, sauna and spa at Auberge de la Pointe creates a tranquil and refreshing environment ideal for a rejuvenating getaway.

Pool

Auberge de la Pointe offers a delightful swimming experience with its well-regarded pool and Jacuzzi facilities. The pool area is frequently praised for its enjoyment and pleasant atmosphere, enhanced by the magnificent view over the river. Guests appreciate not only the quality of the pool but also the size and the accompanying hot tub, which together provide a relaxing and enjoyable setting. The outdoor patio by the water view adds to the charm, making it a fantastic spot to unwind.

The pool, spa and sauna within the recreational pavilion are highlighted as particularly fantastic amenities, offering guests a comprehensive leisure experience. Although there are some limitations with pool accessibility, as it is not open in the mornings and starts from 4:30 PM, this does not seem to dampen overall satisfaction. Visitors also commend the expansive deck and the on-site café restaurant, which add to the pleasure of the pool area. Overall, the pool and Jacuzzi at Auberge de la Pointe are standout features that contribute significantly to the overall appeal of this beautiful site.

Family

Auberge de la Pointe receives positive feedback for being a great destination for families with children. The hotel caters well to children with the possibility of adding a small bed or cot at no extra cost, making rooms spacious enough to accommodate small families comfortably. Guest reviews highlight the helpful staff, particularly at the bar restaurant, where they assist in finding suitable dishes for young children. Families appreciate the quality children's menu available. While the hotel is family-friendly and offers perks for adults as well, some guests have noted that maneuvering with multiple children can be challenging. Overall, the hotel is regarded as a suitable and enjoyable place for both kids and their parents.

Romantic

Auberge de la Pointe offers a setting ideal for romantic getaways with inviting outdoor layouts and stunning views. The establishment exudes a cozy and intimate ambiance, enhancing the romantic atmosphere. The swimming pool and hot Jacuzzi add to the appeal, providing great spots for relaxation. The terraces stand out, offering splendid and well-maintained spaces to enjoy the picturesque river views. The sunsets are particularly captivating, making an evening at this hotel unforgettable. The terrace furniture is thoughtfully chosen to complement the beautiful views, adding to the overall charm. The restaurant also boasts impressive views, further enhancing the romantic dining experience.

Yes, Auberge de la Pointe has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Auberge de la Pointe.

No, Auberge de la Pointe doesn't allow dogs.

No, parking facilities aren't available at Auberge de la Pointe.

Yes, Auberge de la Pointe has a gym.

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