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Summary of reviewsAl Mutlaq Hotel Riyadh is highly regarded for its strategic location in central Riyadh, offering easy access to key areas such as government offices, hospitals, shopping centers and major roads. The hotel is ideal for both business and leisure travelers, providing a tranquil retreat from the city's hustle and bustle. Guest convenience is further enhanced by nearby dining options, public transportation and ample parking space.
The hotel's cleanliness and staff service are standout features. Rooms are consistently praised for their spaciousness, cleanliness and comfort with prompt room service contributing to an overall positive guest experience. Housekeeping receives high marks for maintaining cleanliness throughout the hotel, including common areas. The staff, particularly noted for their friendliness, professionalism and exceptional customer service, significantly enhance the guest experience.
While guests appreciate the quality of the breakfast, many feel it is overpriced with the high cost not justifying the buffet variety. Dinner experiences are mixed with some enjoying private dining but others criticizing the food quality and menu variety at the hotel restaurant, pointing out that it does not offer good value for money.
The rooms, although clean and comfortable, feature outdated furniture and have occasional issues with bathroom facilities and lighting. Basic amenities like ironing boards and hairdryers are sometimes missed. Despite these drawbacks, the rooms are generally satisfactory, especially considering the price.
Al Mutlaq Hotel Riyadh offers commendable services for the price, resembling higher-rated hotels in terms of cleanliness and overall condition. However, areas like the gym and internet connectivity could benefit from significant improvements. The gym is often described as outdated and inadequately maintained, while the Wi-Fi suffers from inconsistent connectivity.
The swimming pool receives mixed reviews with praise for its cleanliness and maintenance tempered by concerns over its operational hours, absence of a lifeguard and inadequate lighting. Families may find the lack of an elevator from the parking area to rooms and the disorganization in the lobby inconvenient, despite the hotel's friendly atmosphere towards children.
Parking is generally sufficient, but the underground facility may not suit larger vehicles and lacks direct elevator access to the hotel. Improvements in parking connectivity and maintenance could enhance the guest experience.
Beds at the hotel offer mixed comfort levels with many guests finding them comfortable and conducive to a good night's sleep, while others point out issues like narrow beds, old mattresses and uncomfortable pillows.
In summary, Al Mutlaq Hotel Riyadh provides excellent value for money with its prime location, cleanliness, friendly staff and comfortable rooms, though certain areas like dining, gym facilities and internet connectivity could benefit from enhancements. Show more
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Hotel near Golf Courses
This hotel is listed among hotels with parking near golf courses in Riyadh. This makes it a suitable option for golf enthusiasts.
3-Star Hotel
Located on King Abdel Aziz Road, this hotel offers standard amenities and services. Its location provides good access to various parts of the city, making it suitable for both business and leisure.
Hotel with Indoor Pool
The hotel provides an indoor pool, allowing guests to enjoy swimming facilities within the hotel premises.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
Standard Double RoomIncludes minibar, flat-screen satellite TV and private bathroom.
Standard Twin RoomIncludes minibar, flat-screen satellite TV and private bathroom.
Single RoomIncludes minibar, flat-screen satellite TV,private bathroom and free WiFi.
Junior SuiteIncludes living room, minibar, flat-screen satellite TV and private bathroom.
About Al Mutlaq Hotel Riyadh
License: 10006657
Guest Reviews
7.6
Good
Location
Nestled in the heart of Riyadh, Al Mutlaq Hotel boasts an enviable location that places guests close to the city's bustling center. With a position that is easily accessible and well-connected to main roads, it serves as an ideal base for both business and leisure travelers. The proximity to key areas such as government offices, hospitals, shopping malls, renowned streets like Al Olaya and Al Tahlia and the Prince Sultan Cardiac Center makes it convenient for various needs. Despite being centrally located, the hotel offers a tranquil setting, providing a peaceful retreat from the city's hustle and bustle.
Guests appreciate its close vicinity to essential services, tourist attractions and public transportation, making it easy to explore Riyadh. The hotel is also surrounded by a variety of dining options and close to medical and military facilities, which adds to its practical appeal. For those traveling by car, ample parking space and easy navigation are notable perks.
Cleanliness and commendable staff service elevate the experience, ensuring a comfortable stay. Whether visiting for business or pleasure, Al Mutlaq Hotel provides good value for money, combining an excellent location with essential amenities, cleanliness and a welcoming atmosphere.
Breakfast
Guests generally find the breakfast at Al Mutlaq Hotel Riyadh to be good in quality but consistently note that it is quite expensive. While some praise the breakfast as good, nice and even great, many feel that the price of 100 riyals per person is excessive. Reviewers often express disappointment that breakfast is not included with the stay, particularly given the high room rates. Several guests mention that the breakfast buffet lacks variety and does not offer good value for the price charged. Additionally, there are some complaints about the high cost of beverages, such as tea and Pepsi, served during breakfast. Despite the lovely city views from the breakfast room, guests suggest that the hotel should reconsider the pricing and possibly include more breakfast options to enhance the overall experience.
Dinner
The dining experience at Al Mutlaq Hotel Riyadh has received mixed reviews from guests. Positive feedback highlights the delightful meals provided by private dining with one guest even remarking it was the most memorable meal during their ten-week stay in Saudi Arabia. Despite this, many reviews express dissatisfaction with the general quality of food served at the hotel restaurant, describing it as overcooked, bland and having peculiar flavors. Furthermore, the menu is criticized for lacking a variety of options, specifically Asian and Arabic cuisines.
A recurrent concern among guests is the high cost of dining at the hotel. Prices for both meals and the buffet are frequently mentioned as excessive and exaggerated with multiple reviews pointing out that the cost does not reflect the quality offered. Additionally, guests have noted restrictions on restaurant delivery services, finding it inconvenient that delivery persons are not allowed to enter the hotel rooms.
Overall, while there are glimpses of exceptional private dining experiences, the hotel’s restaurant seems to fall short on both taste and value for money, leaving room for considerable improvements.
Rooms
The rooms at Al Mutlaq Hotel Riyadh are generally praised for being spacious, clean and comfortable. Guests frequently mention the optimal room size, which often exceeds their expectations and the tranquility that characterizes their stays. Room service is noted for promptness, contributing to a positive experience. The cleanliness of both the rooms and bathrooms is often highlighted with some reviews noting that the rooms smell fresh and are well-maintained.
However, there are consistent comments about the outdated furniture, which detracts from the overall comfort. Some guests have also mentioned issues with the bathroom facilities, such as slow hot water, foul smells and troublesome plumbing. Additionally, the lighting in the rooms tends to be weak and the air conditioning can be noisy.
For those seeking basic amenities, the absence of things like ironing boards and hairdryers has been pointed out and there are occasional remarks about the need for better room lighting. Despite these shortcomings, the overall verdict is that the rooms are suitable and comfortable, particularly considering the price point.
Beds
Al Mutlaq Hotel Riyadh offers mixed experiences when it comes to their beds. Many guests have praised the comfort of the beds, noting that they were very comfortable and conducive to a good night's sleep. The rooms themselves are typically described as quiet, clean and renovated, adding to the overall comfort of the stay.
However, some guests have had less favorable experiences, mentioning issues such as beds being too narrow for two people, old and worn-out mattresses and uncomfortable, hard pillows. Complaints included beds that were low and noisy with some guests finding the mattresses too hard and the beddings old or in need of renewal.
While many found the bed comfort to be satisfactory, there is a clear indication that updating some of the bedding and pillows could improve the overall comfort for future guests.
Cleanliness
Al Mutlaq Hotel Riyadh stands out predominantly for its cleanliness and comfort, making it a reliable choice for travelers seeking a tidy and cozy stay. Guests consistently commend the rooms for being clean, spacious and well-organized. Housekeeping services receive high praise for their daily dedication to maintaining cleanliness throughout the hotel premises, including rooms, bathrooms and common areas like the lobby, which is noted for its pleasant aroma.
The hotel’s ambiance is described as both quiet and comfortable, offering a tranquil retreat from the bustling city. While some reviews mention dated furniture and occasional maintenance issues, such as drainage problems and noise from nearby construction, these concerns are often overshadowed by the overall positive experience regarding cleanliness.
Visitors also highlight the commendable staff behavior, describing the service as friendly, helpful and efficient. The hotel's location, though somewhat distant from certain amenities, is appreciated for being easy to access and positioned in a peaceful area.
Al Mutlaq Hotel offers excellent value for the price with many guests noting that the cleanliness and service exceed their expectations. Despite some areas needing renovation, the hotel remains a preferred choice for many due to its cleanliness, tranquility and accommodating staff.
Staff
The staff at Al Mutlaq Hotel Riyadh receive largely positive remarks focusing on their friendliness, professionalism and exceptional customer service. Guests frequently highlight the excellent cooperation and politeness displayed by the team, often noting specific individuals such as Atef and Abbas for their exceptional service. Many reviews commend the reception staff for their warm welcomes and efficient handling of requests, contributing to an overall pleasant check-in and stay experience.
Guests describe the staff as very helpful, respectful, accommodating and considerate, emphasizing their ability to make visitors feel at ease. The receptionists are particularly mentioned for their welcoming attitudes and efficient service. While there are occasional mentions of less favorable interactions and slow service, these are outweighed by the numerous positive comments on staff behavior and hospitality.
The hotel's management and the wider team are praised for their courteous treatment and attention to guest satisfaction with several reviewers expressing gratitude and intent to revisit. Overall, the staff at Al Mutlaq Hotel Riyadh significantly enhance the guest experience with their dedication to excellent service.
Wi-Fi
Al Mutlaq Hotel Riyadh offers a varied experience when it comes to internet connectivity. While some guests have reported excellent Wi-Fi in their rooms that worked well, many others have noted issues with slow, poor and weak connections. Reviews indicate that the Wi-Fi service could be inconsistent with some guests experiencing very poor quality or even no internet at times. Overall, while a few guests might find satisfactory connectivity, the majority have encountered significant challenges with the hotel's internet service.
Gym
The gym at Al Mutlaq Hotel Riyadh leaves much to be desired for fitness enthusiasts. Guests have frequently pointed out the worn condition of the exercise room and the outdated fitness machines. Many commented that the equipment needs both replacement and regular maintenance, as the options available are severely lacking. Additionally, there were multiple remarks on the overall cleanliness and inadequate facilities with some claiming that the fitness center isn't suitable even for lower-rated accommodations. Furthermore, issues such as non-functional air conditioning and irregular operating hours further diminish the gym experience. Improvements in maintenance, equipment upgrade and operational efficiency are strongly recommended.
Pool
Al Mutlaq Hotel Riyadh offers a swimming pool that receives mixed reviews from guests. Many praise the pool for being clean, heated and well-maintained during their visits. Guests have also noted that the pool works fine and isn't too deep, making it suitable for casual swimming. Additionally, the combination of the pool and sauna facilities are appreciated by some visitors.
However, several reviews highlight areas for improvement. Some guests have expressed concerns about the cleanliness of the pool, mentioning that it hasn't been cleaned for extended periods and lacks sufficient chlorination. Additionally, the pool has no lifeguard or cameras, raising safety concerns. There are also remarks about the pool being closed or only open on request, which can be inconvenient. Furthermore, guests have suggested that the pool needs better lighting and updated services, as well as improvements in overall maintenance.
Despite its potential, the swimming pool at Al Mutlaq Hotel Riyadh might not consistently meet every guest's expectations.
Parking
Al Mutlaq Hotel Riyadh offers both above-ground and underground parking, ensuring ample space for guests. Despite the availability of parking, some visitors have noted a few challenges. The underground parking, while available, is not suitable for large luxury vehicles and lacks a connecting elevator to the hotel. This has caused inconvenience for some guests, especially with luggage. Additionally, there are limited parking spots directly in front of the hotel, leading to a bit of a challenge during peak times.
While the parking space is generally sufficient, improvements could be made to enhance the experience. For instance, better maintenance and renovation of the parking areas have been suggested, as these spaces are seen as narrow and somewhat outdated. Guests have also mentioned the need for an elevator connecting the basement parking to the main hotel areas. Despite these points, the spaciousness of the parking area remains a significant advantage for the hotel, offering a considerable amount of parking spots compared to other accommodations.
Overall, while Al Mutlaq Hotel Riyadh provides a substantial parking facility, minor upgrades and better connectivity could enhance guest satisfaction.
Family
'Al Mutlaq Hotel Riyadh' offers a mixed experience for families traveling with children. The hotel is noted for being family and kids friendly, making it a suitable choice for those bringing young ones along. However, there are certain challenges that families might face.
Parents should be aware that there is no elevator from the parking area to the rooms, which might pose an inconvenience, especially when managing luggage without assistance. Additionally, the lobby area may feel disorganized and families are required to pass through spaces populated by men, which could be uncomfortable for some guests.
There have also been mentions of a shortage in services, including water and parking spaces, as well as poor quality in family rooms and outdated furniture, suggesting that some aspects of the hotel could benefit from upgrades. Despite these issues, the hotel strives to cater to families, providing an overall atmosphere that acknowledges the needs of guests traveling with children.
3 Star
Visitors to Al Mutlaq Hotel Riyadh generally highlight its excellent value for money and facilities, especially for a three-star establishment. Guests frequently note that the cleanliness and overall condition of the hotel can resemble that of a higher-rated hotel with some even suggesting it could merit four stars. Despite some differing opinions on the star rating, many agree that the hotel offers good services and is well worth the price paid. The fitness center, however, has been pointed out as being below expectations, even for a hotel of this rating. Overall, Al Mutlaq Hotel Riyadh delivers solid facilities and services for its three-star classification, providing a satisfactory experience for budget-conscious travelers.
Business
Al Mutlaq Hotel Riyadh is highly recommended for business travelers seeking a convenient and well-located accommodation option. The hotel's central location, close to downtown and key business areas, makes it an ideal choice for accomplishing work tasks efficiently. Guests frequently mention the hotel's good value for money and its fitting services for a business visit. While some reviews noted that the reception did not always meet expectations, the overall experience appears positive for those on a quick business trip.
Yes, Al Mutlaq Hotel Riyadh has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Al Mutlaq Hotel Riyadh.
No, Al Mutlaq Hotel Riyadh doesn't allow dogs.
Yes, parking facilities are available at Al Mutlaq Hotel Riyadh.