Riyadh, Al Riyadh - General Olaya Street in the back of Jarir book store 24.70162,46.67939(Show on Map)
7.5
Good
+3 Photos
+3 Photos
+ 1 Photo1
Checkin - Checkout datesMon, 26 Oct - Tue, 27 Oct26 Oct - 27 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Dalin Serviced Apartments receives praise for its outstanding location in the heart of Riyadh, providing easy access to key attractions such as the Kingdom Tower and Al-Faisaliah Tower. Situated in the bustling Olaya district, it is conveniently close to commercial establishments, cafes, restaurants and shopping centers, making it a prime spot for both business and leisure travelers. Despite minor mentions of congestion and a lack of nearby restaurants, the location is considered the best feature, offering great value for money and enhancing guests' overall convenience.
While the hotel’s breakfast experience is mixed, a significant number of guests commend the variety, freshness and taste of the offerings. The buffet caters to both Arabic and Western tastes with items like omelettes made to order receiving specific praise. However, some guests noted issues such as repetitiveness and poor food quality, indicating areas for improvement.
Dinner at the hotel’s restaurant also garners mixed reviews. Positive feedback highlights tasty and affordable meals with specific dishes like pizza and chicken liver sauté being mentioned. Nevertheless, availability of meals beyond breakfast is limited and food quality and diversity have room for enhancement.
The rooms at Dalin Serviced Apartments are another mixed aspect. Many guests appreciate the cleanliness, spaciousness of certain rooms and comfortable beds. However, some rooms lack natural light and have outdated furnishings. Practical issues such as poor ventilation, dusty environments and faulty amenities were reported, along with occasional lapses in cleanliness.
Cleanliness across the hotel is generally praised with many guests noting that the rooms and facilities are well-maintained. However, inconsistencies do exist in housekeeping standards with some areas noted for dirty carpets and occasional sightings of insects, indicating a need for a more thorough and consistent cleaning regimen.
The staff at Dalin Serviced Apartments are often recognized for their politeness and helpfulness. Specific staff members receive special mention for their professional demeanor. Despite this, some guests experienced less favorable interactions, citing instances of rudeness and unresponsiveness, pointing to a need for improved staff training.
WiFi service at the hotel has mixed reviews. While some guests find it fast and stable, others experience slow speeds and inconsistent connectivity, particularly in reception areas, suggesting that network infrastructure could be improved.
Parking at Dalin Serviced Apartments is another area of contention. The availability of parking, including free and basement spots, is appreciated. However, limited space, narrow access and manual gate operations create inconvenience for guests, especially during peak times.
For families, Dalin Serviced Apartments offers suite rooms and a cozy, family-friendly atmosphere. The convenient location and environment contribute positively to family stays. However, the lack of amenities such as baby cots and clothes irons, along with noise issues, detracts from the experience.
In summary, while Dalin Serviced Apartments has several notable strengths including its prime location, helpful staff and room cleanliness, there are areas needing attention, particularly in dining variety, room amenities, cleanliness consistency, WiFi service and parking facilities. Improvements in these areas could greatly enhance the overall guest experience.
Categories
Honeymoon
Family
Romantic
Free Wi-Fi
Business
Parking
Accessible
Check-in - Check-out
Check In:
14:00 - 18:00
Check Out:
12:30 - 13:00
Facilities
Parking
Restaurant
Room service
Meeting/banquet facilities
24-hour front desk
Non-smoking rooms
Business centre
Laundry
Dry cleaning
Facilities for disabled guests
Breakfast in the room
Ironing service
Free parking
Internet services
Lift
Express check-in/check-out
Packed lunches
Fax/photocopying
Luggage storage
WiFi
Allergy-free room
Free WiFi
Air conditioning
Designated smoking area
Snack bar
Concierge service
Private check-in/check-out
Special diet menus (on request)
Trouser press
Shared lounge/TV area
Minimarket on site
Daily housekeeping
Grocery deliveries
Parking on site
Private parking
WiFi available in all areas
Kids' meals
Parking garage
Accessible parking
Wheelchair accessible
Raised toilet
Lower bathroom sink
Fruits
Coffee house on site
Outdoor furniture
Picnic area
24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Invoice provided
Room Types
Superior StudioThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Executive Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Standard Double or Twin RoomThe twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Two-Bedroom Studio ApartmentThe unit offers 5 beds.
Three-Bedroom Premium ApartmentThe unit has 4 beds.
About Dalin Serviced Apartments
Registry or License or Notification Number: 10010371, 7027843809
Guest Reviews
7.5
Good
Review Summaries
Summarized by AI
Location
Dalin Serviced Apartments is celebrated for its exceptional location, situated in the heart of Riyadh, offering convenient access to many of the city's main attractions. Guests frequently praised its proximity to key landmarks like the Kingdom Tower and Al-Faisaliah Tower, as well as its central positioning in the Olaya district. The hotel’s location is ideal for both business and leisure travelers, being close to important roads, services and public facilities, including hospitals and shopping centers.
Visitors appreciated the ease of reaching various sites from the hotel, highlighting its strategic placement near key commercial establishments, cafes, restaurants and supermarkets. The accessibility to the city center and well-known streets such as Tahlia Street ensures that guests are never far from vibrant activities and essential amenities.
Despite the few mentions of congestion and lack of nearby restaurants, patrons found the location to be the best feature of their stay, making it an excellent choice for anyone looking to explore or conduct business in Riyadh. The hotel’s positioning not only offers value for money but also enhances the overall convenience for its guests.
Breakfast
Dalin Serviced Apartments's breakfast experience evokes mixed feelings among guests with a broad spectrum of opinions. A significant number of reviewers praise the breakfast offerings, highlighting its variety, freshness and deliciousness as standout attributes. Guests appreciate the buffet style and the range of options available, noting that it caters to both Arabic and Western tastes. Some even describe the breakfast as excellent and rich, pointing out specific items like the delicious omelettes made on request and the diversity that satisfies different palates daily.
However, criticism is not uncommon. Several guests found the breakfast options repetitive and lacking in variety with instances of the same items being served over extended periods. Some reviewers expressed dissatisfaction with the quality of the food, labeling it as mediocre or below average. There were reports of poor food quality and even episodes of food poisoning, indicating potential issues with hygiene and freshness.
The breakfast experience also appears to fluctuate based on the price point with some guests deeming it good value for money, while others felt the selection was too limited for the price paid. The ambiance of the breakfast area and the helpfulness of the staff were occasionally praised, enhancing the dining experience for some guests.
At its best, Dalin Serviced Apartments’s breakfast is seen as a diverse and satisfying start to the day. However, there is a noticeable need for improvement in consistency, variety and food quality to meet the expectations of all guests.
Dinner
Dalin Serviced Apartments's dining experience receives a mix of praises and criticisms from its guests. The positive feedback highlights a tasty and affordable dinner at the restaurant with some guests mentioning specific dishes like delicious pizza and chicken liver sauté. The breakfast, in particular, is consistently praised for its excellence and variety.
However, there are notable areas for improvement. A recurring theme in the reviews is the limited availability of lunch and dinner with several guests pointing out that the restaurant only serves breakfast. When dinner is available, opinions are varied; some find the food quality acceptable or merely okay, while others describe it as below average or not worth the money. Asian guests have specifically mentioned that the food did not meet their expectations and there were concerns about the lack of diversity in dinner options.
Additionally, guests have commented on the cramped lunch service and the subpar quality of certain dishes, such as chicken. The coffee served has also been a point of contention with at least one instance of it being expired. Despite these drawbacks, the hotel's restaurant is described as beautiful and nice, contributing positively to the dining atmosphere.
Rooms
Dalin Serviced Apartments's rooms have garnered a mixed reception from guests with several positive comments tempered by noticeable drawbacks. Many guests praised the cleanliness of the rooms, highlighting that they were often tidy, neat and well-maintained. The spaciousness of certain rooms, particularly Room 505, received commendations and the comfortable and clean beds added to a satisfactory experience for some visitors. Some rooms were appreciated for being well-decorated with decent amenities and functional air conditioning. Additionally, the room prices were considered good value by some travelers, making them fit well within their budgetary constraints.
On the other hand, numerous reviews pointed out that many rooms are quite small, lacking natural light due to either tiny windows or none at all. Several guests noted the outdated furnishings and décor with some describing the furniture as old and uncomfortable. Bad smells, often attributed to cigarette smoke or poor ventilation, were a frequent complaint. Issues with cleanliness were also prevalent with mentions of dusty environments, dirty carpets and even sightings of cockroaches in some rooms.
Practical inconveniences also affected guest experiences, including slow room service, faulty room amenities like broken air conditioners and refrigerators and intermittent hot water supply in the bathrooms. The lack of soundproofing was another critical issue, leading to disturbances from neighboring rooms. Some guests experienced problems with their room allocations not meeting their booking specifications, such as being given smoking rooms despite requesting non-smoking ones or encountering delays in room readiness upon arrival.
Overall, while some guests found Dalin Serviced Apartments's rooms to be clean, spacious and reasonably comfortable, there are significant areas for improvement, particularly concerning the room sizes, outdated facilities and maintaining a higher standard of cleanliness and maintenance.
Beds
Dalin Serviced Apartments's beds have garnered mixed feedback from guests who stayed there. Many have praised the beds as large, cozy and comfortable, often highlighting the clean bedsheets and well-arranged rooms with prominent air conditioning. Some reviews specifically noted that the bed was the most beautiful aspect of their room, describing their sleep experience as comfortable with soft bedding and fluffy pillows.
However, numerous guests expressed dissatisfaction with the beds, labeling them as hard, old and generally uncomfortable. Complaints about poor mattress quality and bedding that emitted unpleasant smells were prevalent. There were also mentions of beds and under-bed areas being unclean with some sheets being dirty upon arrival.
While there are positive comments about cleanliness and comfort, the recurring issues about hard and worn-out mattresses, as well as occasional dirty bed sheets, indicate that Dalin Serviced Apartments may need to address these concerns to improve guest satisfaction.
Cleanliness
Dalin Serviced Apartments presents a mixed panorama concerning its cleanliness. Numerous reviews highlight the hotel's core commitment to maintaining clean rooms and facilities with some guests noting the property as being well-maintained, clean and even enjoying a pleasant smell. Several mentions of excellent and superb cleanliness standards also affirm the establishment's endeavor towards hygiene, particularly praised for its clean and comfortable environments.
However, this positive feedback sits alongside several critical comments. Some guests reported issues such as dirty carpets, bed linens and bathrooms. Episodes of unacceptable cleaning services include instances where rooms were left uncleaned for the entirety of their stay, necessitating multiple requests for basic housekeeping tasks like towel replacement. Additional complaints were raised about dusty furniture, foul smells and the presence of insects such as cockroaches.
Despite various commendations for the clean and tidy atmosphere, the hotel has also received pointed criticisms regarding the need for a more thorough and consistent cleaning regimen. While some rooms and areas were reported to be consistently clean, others suffered from notable lapses in hygiene, indicating a discrepancy in cleaning practices across different parts of the hotel.
In summary, while Dalin Serviced Apartments demonstrates a solid potential for ensuring a clean stay for its guests, maintaining consistent cleanliness throughout all its facilities seems to be an area requiring more focused attention.
Staff
Dalin Serviced Apartments boasts a significant presence in the city with its central location and clean rooms. The staff receive mixed feedback, though many reviews highlight positive interactions. Guests often commend the reception staff for being respectful, polite and kind. Numerous mentions appreciate specific staff members such as Mr. Nader and Abdullah Jiddin for their professionalism and attention. The Saudi night-shift employee is also noted for excellent manners.
The employees frequently receive praise for their courteous and cooperative behavior, maintaining excellent hospitality and ethics. Cooperative and friendly staff are repeatedly recognized and the breakfast earns favorable comments for its variety and quality. The hotel strives to create a welcoming atmosphere, evidenced by mentions of smiling and pleasant demeanor of the staff.
However, some negative reviews highlight inconsistent service quality and professionalism concerns. Instances of rude and impolite behavior, particularly from reception staff, are noted. Reports of unresponsiveness and insufficient communication further detract from the guest experience at times. Some staff members lack proper training, which affects their efficiency and ability to handle guests' needs effectively.
In summary, while Dalin Serviced Apartments excels in providing a polite and helpful environment with a commendably clean setup, improvements in staff training and professionalism could bolster its reputation further.
Wi-Fi
Reviews of the WiFi at Dalin Serviced Apartments have been mixed. Some guests have praised the internet as stable, fast and comfortable, highlighting that WiFi is both good and easy to use in certain areas. Positive feedback also mentions that the free WiFi service is beneficial and the online booking process is straightforward and affordable.
However, numerous guests have reported slower speeds and inconsistent connectivity, especially in reception and common areas. The WiFi signal appears to vary significantly between rooms with some experiencing very weak or poor connections. Issues with the internet being occasionally slow have also been noted, pointing to a need for improvement in the hotel's network infrastructure.
In summary, while Dalin Serviced Apartments offers WiFi that satisfies some guests, others may find the service lacking, particularly in certain locations within the hotel.
Parking
Parking at Dalin Serviced Apartments appears to be a mixed experience for guests, reflecting both positive and challenging aspects. On a positive note, the hotel offers parking spaces, including private parking in the basement and available spots underneath the hotel. The reception staff are courteous and there is provision for free parking, adding to the convenience for guests. Moreover, the hotel has basement car parking, though it can be narrow, which still provides an advantage for visitors.
However, numerous reviews highlight significant challenges. A recurring issue is the limited availability of parking spots, often exacerbated by the bustling surrounding area. Guests have reported narrow spaces and difficulties entering and exiting the parking areas. The parking system is not electronic, requiring guests to wait for staff to open the gates, sometimes causing delays. The parking situation around the hotel is often described as full or overcrowded, making it difficult to find an adequate space, especially during peak times. Lack of shaded parking spaces in the basement and the need for staff assistance to open the gate further add to the inconvenience.
In summary, while Dalin Serviced Apartments does provide parking facilities, guests frequently encounter limited and tight spaces, requiring patience and sometimes creating frustration. Those planning a stay should be prepared for potential parking challenges despite the effort from hotel staff to accommodate parking needs.
Family
Dalin Serviced Apartments presents itself as a family-friendly option, despite some notable drawbacks. The hotel's family-centric features include suite rooms, a cozy family atmosphere and the availability of family rooms designed to cater to the needs of those traveling with children. Guests have appreciated the convenience the hotel offers, including a location near known places and a generally good neighborhood.
Mornings at Dalin Serviced Apartments start on a high note with an excellent breakfast that has received positive remarks from guests. The common areas, lounges and other facilities add to a calming environment, contributing to a pleasant family stay. The hotel is also deemed affordable, balancing cost with cleanliness and a good experience for the price.
However, there are several areas where Dalin Serviced Apartments falls short. Specifically, the lack of provision for baby cots or clothes irons in the rooms has been a disappointment for many families. Noise issues, particularly late at night, have been a disturbance, sometimes coming from other families in the area. Additionally, the reception service has received harsh criticism and there are repeated complaints about the hotel not providing receipts.
In summary, Dalin Serviced Apartments offers a generally positive experience for families with its accommodating environment and convenient location, though it comes with some service and facility challenges that could affect the overall stay.
Business
Dalin Serviced Apartments, located strategically in the heart of Riyadh’s bustling business district, exhibits a blend of both commendable features and areas needing improvement for business travelers. The central location of the hotel offers ease of access to main areas and is excellently situated for attending conferences at nearby venues like the Hyatt Regency. This makes it an ideal spot for those on an urgent business trip.
Guests appreciate the clean and spacious room layouts along with the general cleanliness maintained by the friendly and cooperative staff, ensuring a pleasant stay. Parking availability is another welcomed convenience for those driving into the city and a decent room with nearby restaurants adds to the hotel's practical appeal.
Praise is also given to the good breakfast spread and the overall quiet atmosphere despite its central location, providing a conducive environment for work. Furthermore, amenities such as the in-house spa offer a relaxing diversion after a long day of business meetings.
However, several reviews highlight significant downsides. Some rooms appear outdated and certain issues related to cleanliness, including dirty carpets, were reported. Incidences of theft were noted, raising concerns about the reliability of housekeeping. It's also pointed out that business services at the hotel were non-functional at times, which could hinder those requiring reliable facilities for work. Thus, while the hotel is recommended for brief business stays due to its central location and affordability, it falls short in offering a fully-equipped business traveler environment.
In conclusion, Dalin Serviced Apartments provides a mixed experience with a strategic location and essential amenities being its strengths, but issues with room conditions and certain services might make it less suitable for longer or more demanding business trips.
Accessible
Dalin Hotel boasts a central location that makes it easy to access for all guests, including those with disabilities. The hotel includes several accessibility features and follows accessibility standards, ensuring that it is accommodating and convenient for everyone. Guests have mentioned that the hotel has accessible parking and the general cleanliness and layout of the rooms contribute to a comfortable stay. The rooms themselves, some with street-facing windows and showers, are designed to be cozy and relaxing, despite some reports of poor room lighting and maintenance issues. Calm and clean lounges and terraces provide peaceful areas for guests to unwind. While the accessibility and central location are key highlights, some concerns about the quality of the beds and cooperation from staff suggest areas for improvement. Nevertheless, the facilities and ease of access make Dalin Hotel a practical choice for travelers, including those with disabilities.
Honeymoon
Dalin Serviced Apartments is a sought-after destination for honeymooners, known for its excellent facilities and great location. Guests frequently highlight the hotel's clean lounge and the availability of various dining and restaurant options, making it an ideal choice for celebrating honeymoon periods. Whether for a honeymoon stay or a romantic getaway, Dalin Serviced Apartments provides the perfect setting, combining convenience with top-notch amenities. The hotel's prime location further enhances its appeal, ensuring that couples have a memorable honeymoon time exploring the surrounding area.
Romantic
Dalin Serviced Apartments offers a romantic experience perfect for couples seeking a serene and intimate getaway. Situated in a strategic location, the hotel provides excellent value for money while also being conveniently placed for exploring. Guests have highlighted the hotel's calm and clean environment, which adds to its charm as a romantic retreat. Ideal for honeymooners, Dalin Serviced Apartments's cozy rooms and overall ambiance create a setting that is both inviting and intimate, ensuring a memorable and romantic stay.
FAQ
No, Dalin Serviced Apartments doesn't have any pool.
No, a spa isn't available at Dalin Serviced Apartments.
No, Dalin Serviced Apartments doesn't allow dogs.
Yes, parking facilities are available at Dalin Serviced Apartments.
