Hyatt Buyutat Serviced Apartments
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Summary of reviewsHyatt Buyutat Serviced Apartments, located centrally on Al-Olaya Street in Riyadh near the Ministry of Interior, is praised for its prime location. Guests highlight its close proximity to various landmarks such as Al-Faisaliah Tower, grocery stores, restaurants, a mosque and a barbershop. Despite some road construction in the area causing minor navigation challenges, the hotel’s serene surroundings, cleanliness and affordability enhance its appeal, offering both business and leisure travelers a comfortable stay with easy access to different parts of the city and specialist hospitals.
Guest reviews of the hotel rooms are generally positive, noting the spaciousness, cleanliness and added conveniences of kitchens and multiple bathrooms. Travelers frequently commend the neat and comfortable rooms, making them suitable for extended stays. Friendly and helpful staff contribute to the positive experience. However, there are concerns regarding unpleasant odors, maintenance issues and discrepancies between the actual room sizes and online photos. Some guests also find the spaces, including bathrooms, to be narrower than expected.
Cleanliness is a strong point for Hyatt Buyutat Serviced Apartments with many visitors appreciating the well-maintained rooms, lobby and themed apartments. The staff’s cooperation and the overall cleanliness of amenities like the pool are often commended. Nevertheless, there are occasional lapses in housekeeping, such as the lack of towels and inadequate daily cleaning services, indicating room for improvement.
The hotel's staff receive mixed reviews. Many guests appreciate the helpfulness, friendliness and professionalism of the staff, notably the morning Duty Manager and the afternoon reception staff. Quick check-in processes and the welcoming nature of employees are noted positively. However, some guests report negative interactions with reception staff, highlighting issues like rudeness, lack of cooperation and poor communication skills, suggesting a need for further training for some staff members.
The gym and swimming pool facilities are generally well-received, though the pool’s temperature is sometimes noted as cold. Parking availability is a mixed bag; while some guests find it hassle-free, others face issues with narrow and limited spaces, particularly in the underground car park, making it difficult for low-height vehicles.
In summary, Hyatt Buyutat Serviced Apartments is largely praised for its optimal location, cleanliness, spacious rooms and friendly staff. However, areas like breakfast quality, room maintenance, parking and bed comfort exhibit a need for improvements to ensure a consistently satisfactory guest experience.
Categories
Guest reviews of the hotel rooms are generally positive, noting the spaciousness, cleanliness and added conveniences of kitchens and multiple bathrooms. Travelers frequently commend the neat and comfortable rooms, making them suitable for extended stays. Friendly and helpful staff contribute to the positive experience. However, there are concerns regarding unpleasant odors, maintenance issues and discrepancies between the actual room sizes and online photos. Some guests also find the spaces, including bathrooms, to be narrower than expected.
Cleanliness is a strong point for Hyatt Buyutat Serviced Apartments with many visitors appreciating the well-maintained rooms, lobby and themed apartments. The staff’s cooperation and the overall cleanliness of amenities like the pool are often commended. Nevertheless, there are occasional lapses in housekeeping, such as the lack of towels and inadequate daily cleaning services, indicating room for improvement.
The hotel's staff receive mixed reviews. Many guests appreciate the helpfulness, friendliness and professionalism of the staff, notably the morning Duty Manager and the afternoon reception staff. Quick check-in processes and the welcoming nature of employees are noted positively. However, some guests report negative interactions with reception staff, highlighting issues like rudeness, lack of cooperation and poor communication skills, suggesting a need for further training for some staff members.
The gym and swimming pool facilities are generally well-received, though the pool’s temperature is sometimes noted as cold. Parking availability is a mixed bag; while some guests find it hassle-free, others face issues with narrow and limited spaces, particularly in the underground car park, making it difficult for low-height vehicles.
In summary, Hyatt Buyutat Serviced Apartments is largely praised for its optimal location, cleanliness, spacious rooms and friendly staff. However, areas like breakfast quality, room maintenance, parking and bed comfort exhibit a need for improvements to ensure a consistently satisfactory guest experience.
Aparthotel with Indoor Pool
Hyatt Buyutat is noted as having an indoor pool available for guest use.
Aparthotel for Honeymoon
Aparthotel with Swimming Pool
Indoor Pool
Aparthotel with Parking
Accessible Aparthotel
Aparthotel with Gym
3-Star Aparthotel
About Hyatt Buyutat Serviced Apartments
License: 10007830
Guest Reviews
Location
The central position offers easy access to various parts of the city, including specialist hospitals and famous places. Despite some road construction in the area, which can occasionally make navigation tricky, most guests find the location to be excellent, central to their planned activities and offering peace and quiet.
Additionally, the hotel's affordability and cleanliness further enhance its appeal. While some roads under construction have posed minor challenges, the overall feedback highlights the location as a major advantage. The combination of a good location, serene surroundings and efficient services ensures a comfortable stay at Hyatt Buyutat Serviced Apartments.
Breakfast
Several guests mentioned that the breakfast was overpriced given its sparse offerings with specific complaints about the lack of variety and poor presentation. A few noted that the breakfast items were not well-prepared, including reports of overly salty food and poorly cooked beans. Some feedback suggested that improvements are needed in both the buffet system and the selection of dishes.
However, there were a few positive remarks about the quality of the food and the willingness of the staff to accommodate specific requests, such as preparing fried eggs and omelets upon request. One guest found the breakfast to be delicious, implying that there may be days or particular items that stand out.
Overall, the consensus suggests that while there are occasional highlights, the breakfast experience at Hyatt Buyutat Serviced Apartments largely falls short of expectations with many guests hoping for significant improvements in variety, quality and overall service.
Rooms
However, there are several downsides that can't be overlooked. A number of reviews mention unpleasant odors of smoke and dust in the rooms. Maintenance issues are a common concern with reports of old furniture, broken items and specific problems such as non-functional washing machines and water leaks. Some guests were disappointed by the room size, finding them smaller than expected and noting discrepancies between the actual rooms and online photos. Additionally, narrow spaces and small bathrooms were a recurring theme.
In summary, while Hyatt Buyutat Serviced Apartments offers clean, spacious and comfortable rooms that are well-equipped for extended stays, it suffers from maintenance issues and inconsistent room conditions that may affect the overall guest experience.
Beds
Cleanliness
Several reviews commend the elegance and cleanliness of the furniture and some note additional amenities like automatic washing machines and irons in clean apartments. Many guests are satisfied with the cleanliness of the pool and the quality of room cleaning services, although cleaning is sometimes available only upon request.
However, a few reviews point out areas needing improvement. Some guests found the cleanliness to be below expectations with specific complaints about dust, dirt and poorly maintained bathrooms. A minority of reviews mentioned that the overall cleanliness was average or weak and there were instances of no towels being available and inadequate daily cleaning services.
In summary, while the general consensus points to a clean and well-maintained hotel, there are occasional lapses that indicate room for improvement in housekeeping and maintenance.
Staff
However, not all reviews reflected this positive sentiment. Several guests have reported negative interactions, particularly with the reception staff, noting issues such as rudeness, a lack of cooperation and poor communication skills. There have been specific comments about staff members needing more training to improve their behavior and communication. Complaints also include staff being noisy, careless or having bad attitudes, which detracted from the overall experience for some guests.
Despite these mixed reviews, the hotel's location and overall environment have been praised, suggesting that while the staff performance varies, the physical aspects of the Hyatt Buyutat Serviced Apartments remain appealing to visitors.
Pool
Parking
Yes, Hyatt Buyutat Serviced Apartments has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hyatt Buyutat Serviced Apartments.
No, Hyatt Buyutat Serviced Apartments doesn't allow dogs.
Yes, parking facilities are available at Hyatt Buyutat Serviced Apartments.
Yes, Hyatt Buyutat Serviced Apartments has a gym.
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