Riyadh, Al Thumamah Road24.835851,46.739359(Show on Map)
8.3
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 18 Oct - Mon, 19 Oct18 Oct - 19 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Radisson Blu Hotel Riyadh Qurtuba receives high praise for its exceptional location and strategic placement. Nestled in a tranquil, agriculturally rich area, the hotel enjoys close proximity to a variety of restaurants, cafes, services and key attractions like Riyadh Front and Riyadh Park Mall. Its accessibility to the airport, just 10 to 20 minutes away by car, adds further convenience for travelers. The hotel's property is modern, well-organized and beautifully designed, providing spacious and comfortable rooms with readily available parking, enhancing the guest experience.
The breakfast offerings at the hotel garner mixed reactions. Many guests commend the diversity, cleanliness and well-prepared dishes with notable mentions for chefs who provide warm welcomes and exceptional culinary skills. However, some guests express dissatisfaction with limited options, cold food and the buffet quality during Ramadan.
Dinner experiences also reflect a mix of positive and negative feedback. Some dishes, like the Mansaf by Chef A'id Al-Khatib, receive high praise, along with the professional staff and quality in the main restaurant and coffee shop. However, complaints arise over limited menu variety, slow room service, overpriced meals and some food items not meeting expectations.
Guest reviews are generally positive about the rooms, noting their stylish, modern designs, spaciousness and cleanliness. However, some standard rooms are described as small and lacking natural light, accompanied by issues with noise and occasional maintenance lapses.
Cleanliness at the hotel is mostly applauded with many describing the property as exceptionally clean, particularly the rooms and common areas. However, inconsistencies are reported with some guests encountering unclean rooms and inadequate maintenance in certain areas.
The hotel staff receives largely positive feedback for their cooperation, friendliness and professionalism. Specific individuals are often highlighted for their exceptional service. Despite some minor language barriers and isolated incidents of slow or unhelpful service, the staff's dedication to hospitality is a standout feature.
The wifi experience is varied with some guests finding it reliable and fast, while others face issues with connection reliability, signal strength and network coverage, especially in villas.
Gym facilities receive praise for their state-of-the-art equipment and cleanliness, although the gym’s small size is noted as a drawback. Both men's and women's gyms are well-equipped, offering a convenient and functional workout space.
The pool facilities have mixed reviews. While their size and cleanliness are appreciated, issues such as excessive depth, cold water, maintenance problems and safety concerns are frequently mentioned. Access difficulties and closures of facilities, especially the women's pool, affect the overall experience.
Families find the hotel accommodating with spacious villas and rooms and convenient facilities enhancing the stay. However, comments regarding the limited common lounge size and pool area accessibility suggest room for improvement. The friendly, helpful staff bolster the hotel's family-friendly environment, making it a recommended choice for family stays.
Overall, the Radisson Blu Hotel Riyadh Qurtuba offers a modern, comfortable stay with a superb location, friendly staff and appealing amenities, although some areas require improvements to fully meet guest expectations.
Categories
Accessible
AI-generatedRadisson Blu Hotel Riyadh Qurtuba provides a variety of accessible rooms and facilities, including roll-in showers, grab bars, and accessible elevators. The bathrooms are specifically equipped for people with special needs, ensuring comfort and ease of use. The hotel also features a swimming pool, spa, and fitness center, all designed to be accessible.
Outdoor Pool
AI-generatedRadisson Blu Hotel Riyadh Qurtuba offers an outdoor pool as part of its range of services and facilities. Guests have highlighted the outdoor pool in reviews.
Heated Pool
AI-generatedRadisson Blu Hotel Riyadh Qurtuba offers a serene and luxurious experience, complemented by its heated pool. The hotel's elegant design and exceptional service create a relaxing atmosphere for guests seeking comfort and tranquility.
Luxury
Family
Pool
Heated Pool
Outdoor Pool
Free Wi-Fi
Business
Gym
Honeymoon
Romantic
Parking
Check-in - Check-out
Check In:
15:00
Check Out:
12:00
Facilities
Parking
Restaurant
Room service
Meeting/banquet facilities
24-hour front desk
Sauna
Fitness centre
Terrace
Non-smoking rooms
Airport shuttle
Business centre
Laundry
Dry cleaning
Facilities for disabled guests
Family rooms
Breakfast in the room
Ironing service
Free parking
Internet services
Lift
Safety deposit box
Valet parking
Hot tub/Jacuzzi
BBQ facilities
Car hire
Heating
Fax/photocopying
Luggage storage
WiFi
Outdoor pool
Free WiFi
Non-smoking throughout
Air conditioning
Designated smoking area
Snack bar
Outdoor pool (all year)
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Special diet menus (on request)
Trouser press
Airport shuttle (additional charge)
Lockers
Shared lounge/TV area
Daily housekeeping
Parking on site
Public bath
Kids' meals
Street parking
Accessible parking
Wheelchair accessible
Toilet with grab rails
Raised toilet
Lower bathroom sink
Emergency cord in bathroom
Rooftop pool
Infinity pool
Pool with view
Heated pool
Fruits
Airport pick up
Airport drop off
Visual aids: Braille
Visual aids: Tactile signs
Auditory guidance
Coffee house on site
Sun loungers or beach chairs
Sun umbrellas
Outdoor furniture
Fence around pool
Steam room
Fitness
Fitness/spa locker rooms
Shuttle service
Themed dinner nights
24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Swimming pool
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Mobile app for room service
Invoice provided
Property is cleaned by professional cleaning companies
Room Types
One-Bedroom Bridge SuiteThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit has 1 bed.
Junior SuiteThe spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. This wheelchair accessible suite has air conditioning, a seating area with a TV and a roll-in shower. The unit offers 1 bed.
Two-Bedroom Royal SuiteThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit has 3 beds.
Standard RoomThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room features a minibar, a tea and coffee maker, a wardrobe, a TV, as well as city views. The unit offers 1 bed.
Standard Room with terraceThe spacious double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
One-Bedroom SuiteThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a TV, soundproof walls, a minibar, a tea and coffee maker, as well as a dining area. The unit has 1 bed.
Three-Bedroom VillaThis villa offers a private pool. Featuring a private entrance, this spacious villa also comprises 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The air-conditioned villa provides a TV, a washing machine, soundproof walls, a minibar as well as city views. The unit offers 3 beds.
Junior Suite with TerraceFeaturing 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite offers a TV, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
About Radisson Blu Hotel Riyadh Qurtuba
Registry or License or Notification Number: 10008364
Guest Reviews
8.3
Very Good
Review Summaries
Summarized by AI
Location
The Radisson Blu Hotel Riyadh Qurtuba has received high praise for its exceptional location. Nestled in a tranquil area characterized by agriculture, the hotel boasts easy access to a variety of restaurants, cafes and services within a short walking distance. Its proximity to the airport makes it particularly convenient for travelers, placing it just 10 to 20 minutes away by car.
Guests have lauded the hotel's strategic placement on Al Thumamah Road, which provides quick access to major routes without the hassle of traffic lights. Despite a few mentions of traffic and distance from Riyadh's city center, the hotel's location is appreciated for its closeness to key attractions such as Riyadh Front, Riyadh Park Mall and numerous entertainment venues.
The property itself is described as modern organized and beautifully designed, offering spacious and comfortable rooms. Parking is readily available, adding to the convenience. The breakfast buffet and overall cleanliness further enhance the guest experience.
Overall, the Radisson Blu Hotel Riyadh Qurtuba's location is a standout feature, offering an excellent blend of accessibility, tranquility and proximity to essential services and attractions.
Breakfast
The breakfast experience at the Radisson Blu Hotel Riyadh Qurtuba has received mixed reviews from guests, but there are numerous positive highlights worth noting. Many guests have praised the breakfast for being diverse, clean and varied with mentions of delicious and well-prepared meals. Special thanks were given to individual chefs, such as Chef A'id Al-Khatib, for their warm welcomes and exceptional culinary skills, specifically in creating memorable dishes like Mansaf. The breakfast buffet reportedly offers a satisfying variety that includes healthy options and delightful pastries, making it enjoyable for a wide array of palates.
However, some guests found the breakfast to lack variety and freshness, noting issues like limited options and cold food. Certain reviews pointed out that the offerings did not match the hotel’s reputed standards with some calling the breakfast "simple" or "modest." During the Ramadan period, the buffet was found to be less impressive, not justifying its higher price point.
The quality of service stands out strongly with the hotel staff, including managers, often receiving commendations for their assistance and understanding. Despite a few areas needing improvement, particularly in variety and maintaining consistency, the breakfast at Radisson Blu Hotel Riyadh Qurtuba generally leaves a positive impression on many guests.
Dinner
Reviews for the dining experience at Radisson Blu Hotel Riyadh Qurtuba present a mixed picture. On a positive note, many guests find the food to be delicious and some dishes, such as the divine Mansaf prepared by Chef A'id Al-Khatib, stand out as exceptional. The main restaurant receives high praise for its organization, the professionalism of the staff and the generally high quality of food with some even describing their meals as delicious and amazing.
The hotel's coffee shop garners favorable comments for its pastries, ambiance and coffee, while the Bridge cafe is noted for being cozy with particular mention of the excellent service provided by an attendant named Grace.
However, there are notable areas of dissatisfaction. Complaints about the limited variety on the menu, slow room service and instances of food being served cold or not as described on the menu are recurrent. Additionally, some guests feel the food is overpriced with dinner prices described as unrealistically high, suggesting a need for more value for money.
Several guests have expressed disappointment with the quality of food, particularly in relation to lunch and dinner. Issues such as unappetizing meals, poor taste and specific food items like shrimps not meeting expectations are highlighted. There are also remarks about some dining experiences being influenced by the lack of availability due to fewer guests and concerns over the overall food quality.
In summary, while the hotel receives commendations for certain aspects of its dining and particular dishes, there is a clear call for improvement in menu diversity, service speed and pricing to better meet guest expectations.
Rooms
At Radisson Blu Hotel Riyadh Qurtuba, guests frequently praise the rooms for being stylish, modern and clean. Spaciousness is a highlight in many accommodations, especially the suites and villas, which are noted for their large size, elegant furniture and comfortable beds. Cleanliness is a consistent strong suit with guests appreciating the well-organized and tidy spaces.
Rooms are also commended for their modern decor and amenities like coffee machines and rain showers. The luxurious suites and villas, in particular, stand out for their excellent design, private pools and additional features like jacuzzis and terrace areas.
However, some guests note that standard rooms can be small and lack natural light, often feeling cramped and stuffy. Soundproofing appears to be an issue with noise from neighboring rooms and heating systems being a common complaint. Room service and maintenance standards receive mixed reviews with a few instances of unclean rooms and malfunctioning appliances reported.
Overall, while the hotel offers beautiful, comfortable and well-furnished rooms that cater to high standards of cleanliness and modernity, potential guests should be aware of the variations in room size and possible noise disturbances.
Beds
Guests' experiences with the beds at Radisson Blu Hotel Riyadh Qurtuba highlight a mix of opinions, primarily emphasizing comfort but also mentioning some discomforts. Most reviewers praise the hotel's beds for being comfortable, spacious and even luxurious with many guests enjoying a good night's sleep. Double beds are a common highlight, often described as very comfortable and contributing to a sense of complete privacy during sleep time.
However, there are several mentions of issues as well. Some guests found the mattresses to be too hard, others noted that the single beds were very narrow and tight and a few found the bed arrangements unsatisfactory. Issues with uncomfortable pillows were also noted. Moreover, the bedding occasionally suffered from maintenance issues like improper assembly resulting in an unfortunate incident with a baby's bed.
Overall, while comfort is a predominant theme in many reviews, there are notable mentions of discomfort and poor experience with bed arrangements that prospective guests might want to consider.
Cleanliness
The Radisson Blu Hotel Riyadh Qurtuba received mixed feedback on cleanliness from its guests. Many praised the hotel for being "exceptionally clean" and "sparkling clean," with comments frequently pointing to the clean and fresh atmosphere in the rooms, lobby and common areas. The hotel’s modern design and neat facilities were appreciated and the cleanliness levels of the villas and pools also garnered positive remarks. Guests highlighted the hotel's attention to detail and the overall clean, comfortable and quiet environment. Efforts by the cleaning staff were noted and praise was given to specific staff members for maintaining high cleanliness standards.
However, some guests experienced issues, particularly with room and bathroom cleanliness, describing certain areas as "not clean nor ready" and "rooms with a bad smell." There were complaints about dust and unclean outdoor areas, such as balconies and terraces not being adequately maintained. Additionally, several reviews pointed out inconsistencies in housekeeping services with some guests mentioning "poor housekeeping" and a need for more thorough cleaning practices in certain areas like health clubs and poolside gardens.
Overall, while the majority of reviews emphasized the hotel's cleanliness and comfort, there were notable exceptions that indicated room for improvement in maintaining consistent cleanliness throughout the property.
Staff
The guest reviews for the Radisson Blu Hotel in Riyadh Qurtuba reflect a largely positive sentiment towards the staff. Many guests praised the staff for being cooperative, friendly and highly professional. Specific individuals such as Mila, Fathi, Mr. Adel Al Mutawa, Mr. Faisal and Mr. Zaman were frequently highlighted for their exceptional service and attentiveness. Reviewers noted that the reception team, including members like Abdullah, Raghda, Suad, Lama and Maram, provided excellent service and warm welcomes, which enhanced their stay.
Despite some minor language barriers, the general kindness and helpfulness of the staff were consistently appreciated. The reception and service team was particularly commended for being polite, respectful and offering prompt responses to requests. There were also instances where individual employees made significant differences in guests' experiences, from granting early access to rooms to managing special requests effectively.
However, not all feedback was positive. Some guests noted issues such as unhelpful staff, slow service and challenges in reaching the reception by phone. A few guests also mentioned unprofessional behavior, lack of English proficiency among some staff and specific incidents where requests were not promptly addressed.
Overall, the positive reviews emphasize the staff's dedication to providing excellent service, high quality of hospitality and a welcoming atmosphere, making it a highly recommended option for travelers seeking attentive and friendly service in Riyadh.
Wi-Fi
The wifi experience at the Radisson Blu Hotel Riyadh Qurtuba receives mixed reviews. On the positive side, some guests have found the wifi to be reliable with good internet connection and fast internet speeds praised by multiple visitors. Several reviews specifically commend the very good internet connection available within the hotel.
However, other guests have encountered several issues with the wifi service. There are mentions of poor wifi quality, connection issues, weak signals and the internet being slow or frequently disconnecting. Specific complaints include the Wi-Fi in villas not reaching upstairs bedrooms and the overall network connection being a major issue for some. In addition, some visitors experienced problems with the hotel's phone services not working or being out of service, which compounded their frustration with the wifi inadequacies.
Overall, while the hotel does provide reliable internet to some guests, others have faced significant challenges with the wifi, indicating a need for improvement in the hotel's network infrastructure and coverage.
Gym
The gym facilities at Radisson Blu Hotel Riyadh Qurtuba receive a mix of feedback from guests. While some reviewers appreciate the state-of-the-art equipment and cleanliness, others note the gym's small size as a drawback. There are separate gyms for men and women, each well-equipped and generally clean, adding to the convenience. Many find the gym area suitable and commend the excellent fitness facility for those looking to work out. Despite a few mentions of the space being limited, the overall impression is that the hotel offers a nice and functional gym, catering to fitness enthusiasts with its outstanding amenities.
Pool
Radisson Blu Hotel Riyadh Qurtuba features a range of swimming facilities that appear to draw mixed reviews. On the positive side, the pools are noted for their size and cleanliness with the large outdoor pool being a particular highlight. The pool area is described as beautiful and relaxing, contributing to a pleasant atmosphere. For those seeking privacy, the private swimming pools are met with appreciation.
However, several issues impact the overall pool experience. The pool's depth is a significant concern, as it is too deep for even some adults to stand, rendering it unsuitable and potentially dangerous for children. There are frequent mentions of cold water and many guests are disappointed by the lack of a heating system, making the pools uncomfortable during cooler weather. Maintenance issues are also a recurring theme with reports of flooding due to poor drainage, presence of mosquitoes and even broken glass in the swimming area.
Access to the pool areas can be problematic as well, sometimes requiring guests to pass through construction zones or less appealing sections of the property. While the women's pool is praised for its beauty, it often faces closures or maintenance issues, affecting usability. Overall, while the pool facilities have the potential to be a strong feature of the hotel, the current state points to a need for better maintenance and enhancements to ensure safety and comfort for all guests.
Family
Radisson Blu Hotel Riyadh Qurtuba offers a range of experiences for families seeking a comfortable and enjoyable stay. Visitors consistently note that the hotel is accommodating and attentive to family needs, even in last-minute situations. The spacious villas and rooms, which can comfortably accommodate up to six people, are particularly favored by those staying with children. Additionally, the dedicated family facilities, including laundry and locker services, enhance the convenience and comfort of the stay.
The hotel neighborhood also provides opportunities for family activities with several cafes in walking distance. However, it's suggested that the common lounge could be larger to better accommodate family gatherings. The pool area, while appreciated, faced some comments about accessibility and cleanliness with guests suggesting it should be more openly available for families.
Despite a few incidents, such as an issue with a baby bed and the need to clean the pool, the overall sentiment is positive. Friendly and helpful staff further contribute to a pleasant experience for families. While there are mixed opinions about the hotel's suitability for family use, many reviews highlight its relaxing and family-friendly environment, making it a recommended choice for a peaceful family stay.
Business
Radisson Blu Hotel Riyadh Qurtuba is acclaimed for its suitability and amenities tailored for business travelers. Positioned conveniently close to the airport and business venues, it offers a strategic location for those attending professional engagements. Guests attending medical conferences or trade fairs found the venue optimal, highlighting the smooth check-in and checkout processes. The hotel's high professionalism in meeting guests' needs and exceptional facilities contribute to a very hospitable experience. This business traveler-friendly hotel ensures a seamless stay with excellent communication from staff. However, some guests encountered issues with signal isolation affecting their work, suggesting a need for improved in-room connectivity. Overall, Radisson Blu Hotel Riyadh Qurtuba remains a favored choice for those on business trips, promising a clean and convenient stay with a commitment to high standards.
Accessible
The Radisson Blu Hotel Riyadh Qurtuba offers several accessible features that cater to guests with disabilities. The hotel is described as handicap accessible with services readily available to those in need. The bathrooms are equipped for people with special needs, ensuring a comfortable stay for all guests. Although the reception area is somewhat small and certain amenities like the room telephone may experience issues, the overall accessibility of the hotel remains commendable. However, guests traveling with children in strollers may find the use of stairs challenging. Despite language barriers, the staff are noted for their kindness and helpfulness. Access to elevators is secured via card access, adding an extra layer of convenience and security.
Outdoor Pool
The outdoor pool at Radisson Blu Hotel Riyadh Qurtuba is noted for its beauty and the added advantage of being chlorine-free, which provides a more natural swimming experience. Guests value the privacy of the pool, particularly those in villas, where private pools are a major attraction, especially in Riyadh. Despite these positives, some guests have remarked on the lack of a heating system for the outdoor swimming pool, which can be a drawback when the weather is not warm enough. The garden area surrounding the pool also enhances the relaxing atmosphere. However, there are mentions of the outdoor seating in the breakfast area not being clean and the outdoor pool and rooftop restaurant area needing a bit more liveliness. Overall, visitors appreciate the aesthetic and private nature of the pool, although there are areas for improvement.
Luxury
Radisson Blu Hotel Riyadh Qurtuba exudes luxury from every corner, offering an experience that's both elegant and refined. The impressive grandeur is visible throughout the hotel's cohesive architecture and upscale facilities. Guests praise the high-quality, luxurious bedding and furniture, noting that the new designs and decorations add a modern touch to the overall ambiance. The luxurious showers and pool area enhance the feeling of indulgence.
Every aspect of the hotel, from its beautiful and comfortable interiors to the attentive detail in its decoration, resonates with luxury. The villas particularly stand out as some of the most beautiful and luxurious in Riyadh. The hotel maintains a high standard of cleanliness and the reception area impresses with its beauty and grandeur.
While the high prices draw some comments, they are seen in line with the upscale service and opulent environment provided. The staff's excellent behavior and the serene atmosphere make it a unique retreat. In summary, Radisson Blu Hotel Riyadh Qurtuba is an epitome of luxury, combining elegant design and outstanding service to offer a memorable stay.
FAQ
Yes, Radisson Blu Hotel Riyadh Qurtuba has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Radisson Blu Hotel Riyadh Qurtuba.
No, Radisson Blu Hotel Riyadh Qurtuba doesn't allow dogs.
Yes, parking facilities are available at Radisson Blu Hotel Riyadh Qurtuba.
