Comfort Inn & Suites West - Medical Center

Rochester 44.04478400, -92.51996800 , 2005 Commerce Drive (Show on Map)
8.4
Very Good


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Summary of reviewsThe Comfort Inn & Suites West - Medical Center receives high praise from guests for its strategic location, exceptional service, and comfortable accommodations. Situated conveniently near the Mayo Clinic, the hotel offers a complimentary shuttle service, adding to its appeal for medical visitors. The quiet surroundings, along with easy access to local restaurants, shops, and trails, enhance its value as a convenient and restful lodging option.

Guests frequently commend the complimentary breakfast for its variety and quality, featuring hot options like eggs, sausage, and waffles. The rotating selection ensures a fresh experience each day, making breakfast a memorable highlight for many visitors.

The hotel consistently delivers clean and comfortable rooms, with cleanliness extending to common areas such as the pool and hot tub. Although the pool facilities sometimes experience maintenance closures, they are appreciated by guests when available. The friendly and accommodating staff plays a significant role in fostering a welcoming atmosphere, with their professionalism and efforts enhancing the stay.

Comfortable beds are another standout feature, providing a restful night's sleep for most guests. While there are occasional discrepancies in firmness preferences and rare bedding issues, the overall consensus is positive. The solid combination of these elements makes Comfort Inn & Suites West - Medical Center a favored choice for travelers seeking convenience, comfort, and excellent service.
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Categories
Business Hotel
Comfort Inn & Suites West - Medical Center provides business-friendly services and amenities. It has meeting spaces available.

Accessible Hotel
Offers accessible rooms and a 24-hour front desk. Provides a shuttle service for convenient access to the medical center.

3-Star Hotel
This hotel offers comfortable accommodations and a range of amenities, including free breakfast and Wi-Fi. Its location near the medical center provides convenience for travelers visiting medical facilities.

Hotel with Indoor Pool
Provides an indoor pool and a fitness center. It offers a complimentary breakfast and is located near the medical center.

Hotel with Heated Pool
Guests can relax in the heated indoor pool and hot tub at this hotel. It also offers free WiFi and is conveniently located near the Mayo Clinic.

Hotel for Honeymoon

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Hotel with Gym

Hotel with Tennis Courts

Room Types
King Suite with Sofa Bed - Non-Smoking The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Queen Suite with Sofa Bed - Non-Smoking This air conditioned room includes a flat-screen TV, sofa bed and microwave.

Queen Room with Two Queen Beds - Non-Smoking This air conditioned room includes a flat-screen TV and microwave.

King Room - Non-Smoking The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Queen Room with Two Queen Beds This air conditioned room includes a flat-screen TV and microwave.

King Suite - Accessible/Non-Smoking The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a coffee machine, a sofa, as well as heating. The unit offers 1 bed.

Suite with Two Queen Beds - Accessible/Non-Smoking The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a coffee machine, a sofa, as well as heating. The unit has 3 beds.

King Room with Roll-In Shower - Accessible/Non-Smoking The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

King Room with Accessible Tub - Accessible/Non-Smoking The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

King Room - Non Smoking The unit has 1 bed.

King Suite - Non Smoking The unit has 2 beds.

Queen Suite with Two Queen Beds - Non Smoking The unit offers 3 beds.

King Suite - Non Smoking The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
The Comfort Inn & Suites West - Medical Center is praised for its excellent location, making it an ideal choice for travelers seeking convenience and accessibility. Situated in proximity to the Mayo Clinic, the hotel offers a complimentary shuttle service, enhancing its appeal for those visiting the medical center. Guests appreciate the hotel's quiet atmosphere, which promises a restful night's sleep. The location is not only convenient for medical visits but also for exploring the local area, with a variety of restaurants, shops, and hiking and biking trails within walking distance. The overall accessibility and ease of finding the hotel add to its charm, making it a favored option for visitors to this area.

Breakfast
At Comfort Inn & Suites West - Medical Center, guests can expect a satisfying start to their day with a complimentary breakfast that garners plenty of positive remarks. The spread usually includes hot options like eggs, sausage, biscuits, and gravy, alongside cereals and waffles, ensuring there is something for everyone. Many reviews highlight the variety and deliciousness of the breakfast, with a notable selection of items that occasionally changes, offering guests different choices each day. While some point to the convenience and standard nature of the meal, the majority praise the good quality and ample selection, making breakfast a standout feature of their stay. Overall, guests can look forward to a delightful array of morning offerings that contribute to a positive overall experience at the hotel.

Rooms
The Comfort Inn & Suites West - Medical Center seems to consistently provide a clean and comfortable stay for its guests. A pattern of cleanliness extends from the overall hotel to the rooms, pool, and hot tub, frequently mentioned in reviews. The rooms themselves are described as clean, nice, and spacious, offering all necessary amenities despite some discrepancies in size expectations. While the breakfast experience may not be the highlight, with limited options and an unusually quiet atmosphere, the cleanliness and quality of the rooms appear to be reliable, making it a dependable choice for travelers seeking a straightforward and pleasant accommodation experience.

Beds
At Comfort Inn & Suites West - Medical Center, guests have frequently praised the beds for their comfort and quality. Many reviewers highlight that the beds are exceptionally comfortable, with some considering them the comfiest they have experienced in a hotel setting. While a majority of the feedback is positive, a few guests noted discrepancies in firmness, suggesting that the beds were too firm for their liking. Additionally, there were isolated instances where the bedding was not ideal due to moisture issues and an unpleasant smell, which detracted from the overall experience for those guests. Despite these few concerns, the general consensus is that the beds at this hotel offer a comfortable night's sleep, contributing to a restful stay for most visitors.

Cleanliness
Comfort Inn & Suites West - Medical Center consistently earns high praise for its cleanliness, giving guests a reassuring sense of comfort during their stay. The rooms are often highlighted as very clean, contributing to a restful experience with comfy beds that invite relaxation. Common areas, including the pool and hot tub, are well-maintained, reflecting the hotel's commitment to cleanliness throughout the facility. The staff is noted not only for maintaining these standards but also for their courteous and professional demeanor, further enhancing the positive experience. The overall atmosphere is described as clean, quiet, and safe, with facilities kept in excellent condition, offering guests a reliably clean and comfortable environment.

Staff
At Comfort Inn & Suites West - Medical Center, the staff consistently garners praise for their friendliness and helpfulness. Guests highlight the front desk team as particularly accommodating, noting their readiness to assist and offer guidance about the local area. Families are especially appreciative of the staff's kindness towards children, often going the extra mile by providing thoughtful gestures like popcorn and water. The courteous and professional demeanor of the employees contributes significantly to the hotel's welcoming atmosphere, making it clear that the team is a key asset to the guest experience. The management's efforts to enhance the hotel are also acknowledged, further underscoring the positive impact of the staff on the overall stay.

Pool
The pool and hot tub at Comfort Inn & Suites West - Medical Center have received a mix of feedback from guests. Many have enjoyed using the facilities, highlighting features such as the convenient pool hours, which were particularly appreciated by families with children. However, a notable number of reviews mention issues with the pool and hot tub being frequently closed for maintenance or repairs, which has led to disappointment among some visitors. Despite these challenges, when the facilities are operational, they offer enjoyable amenities for guests looking to relax and unwind.


Yes, Comfort Inn & Suites West - Medical Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Comfort Inn & Suites West - Medical Center.

No, Comfort Inn & Suites West - Medical Center doesn't allow dogs.

No, parking facilities aren't available at Comfort Inn & Suites West - Medical Center.

Yes, Comfort Inn & Suites West - Medical Center has a gym.

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