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Summary of reviewsThe Kahler Grand Hotel receives largely positive reviews, particularly for its exceptional location, making it an ideal choice for visitors to the Mayo Clinic. Its proximity to the clinic, supported by convenient skywalks and subways and surrounding dining options within walking distance, adds to its appeal. The hotel is repeatedly described as clean and comfortable with a friendly and accommodating staff enhancing the overall experience.
The breakfast at the Grand Grill garnered praise for its delicious offerings and excellent service, though there were occasional issues regarding availability and pricing. Dinner and room service also received high marks for quality, despite some remarks about the pricing. Most guests found the dining experiences satisfying.
Rooms at the hotel, although sometimes small, were noted for their cleanliness and comfort with newly renovated rooms receiving positive feedback for their modern decor and amenities. Some negatives included inconsistent water temperatures and occasional noise. Despite these, the clean rooms and helpful staff contributed significantly to guest satisfaction.
The staff themselves were frequently commended for their friendliness and efficiency, particularly at the front desk and in the dining areas. Although there were isolated incidents of disorganization, the general sentiment was of a supportive and accommodating team.
The hotel’s swimming pool experience was mostly positive, highlighted by its elegant atmosphere and warm water. However, occasional out-of-service issues and hot tub repairs were noted. Parking posed some challenges with tight spaces and extra charges, although some guests found the connected garage somewhat convenient.
Overall, the Kahler Grand Hotel excels in providing clean, comfortable accommodations with an unbeatable location, making it a dependable choice for Mayo Clinic visitors. Its general cleanliness, modern updates and attentive customer service contribute to an enjoyable stay. Show more
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Hotel for Honeymoon
The Kahler Grand Hotel is a landmark hotel with a rich history, offering luxurious accommodations and exceptional service. Its central location provides convenient access to downtown Rochester's attractions, dining, and entertainment, making it ideal for a memorable honeymoon experience.
Family Friendly Hotel
The Kahler Grand Hotel is ideally situated near family-friendly attractions like SPARK – The Children's Museum of Rochester and offers an indoor pool for family fun. It also provides spacious accommodations and onsite dining, making it a convenient choice for families.
Hotel with Swimming Pool
The Kahler Grand Hotel stands out with its elegant indoor pool, providing a luxurious and relaxing experience. The hotel offers direct access to the Mayo Clinic via skyway, making it convenient for guests. It also features multiple on-site dining options and spacious rooms.
Indoor Pool
Business Hotel
The Kahler Grand Hotel offers 30,000 square feet of meeting and event space, including 14 unique venues, grand ballrooms, and executive boardrooms. It is connected to the Mayo Clinic via a climate-controlled underground concourse, and offers a 24-hour fitness center.
Hotel with Parking
Located in Rochester, near the Mayo Clinic, this hotel offers parking facilities. Its proximity to the clinic makes it a convenient choice for patients and visitors.
EV charging stations
Accessible Hotel
Offers accessible paths to guest rooms and public spaces, accessible elevator access, and accessible public bathrooms. Strives to maintain compliance with the Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) on its website.
Hotel with Gym
The hotel offers fitness-focused amenities, ensuring a balanced stay while exploring the city. It provides a vibrant atmosphere with convenient access to local attractions.
Hotel with EV Charging Stations
This hotel is identified as offering electric vehicle charging stations. It is a listed option for travelers seeking accommodation with EV charging facilities in Minnesota.
Hotel with Indoor Pool
Connected to the Mayo Clinic via skyway, it offers a luxurious experience with an indoor pool, spa tub, and multiple dining options. Guest reviews frequently highlight its excellent service and convenient location.
Hotel near Nightlife Spots
3-Star Hotel
Haunted Hotel
Room Types
Double RoomThe unit has 2 beds.
King RoomThis double room is air-conditioned and has a flat-screen TV, a coffee machine and heating. The unit has 1 bed.
Double RoomThe unit offers 2 beds.
Queen RoomThe unit has 1 bed.
Deluxe King RoomThe unit offers 1 bed.
Guest Reviews
7.2
Good
Location
Nestled in a prime spot, the Kahler Grand Hotel boasts an unbeatable location for those visiting the Mayo Clinic. Just steps away from the clinic, guests can easily attend appointments without the hassle of driving or finding parking. The convenience is heightened by the hotel's connection to the clinic via skywalks and subways, enabling seamless access.
Visitors have repeatedly praised the exceptional proximity, stating that the hotel is right across the street or just a short walk from the clinic and the Gonda building. Additionally, the location is surrounded by numerous restaurants and bars within walking distance, providing ample dining options without straying far from the lodging.
The hotel itself is frequently described as clean with friendly staff and comfortable rooms, making it not just a convenient choice but also a pleasant one. The combination of its superb location and overall comfort makes the Kahler Grand Hotel a reliable choice for those frequenting the Mayo Clinic.
Breakfast
The breakfast experience at Kahler Grand Hotel receives a predominantly positive reception from guests. Numerous reviews highlight a great breakfast with guests frequently praising the delicious offerings at the Grand Grill. The service at breakfast stands out as exceptional, backed by a mature, experienced staff that ensures a pleasant dining experience. Guests who enjoyed the breakfast noted specific delights, such as the taste of the bacon.
However, some guests pointed out that breakfast is not always included in the room rate and there were instances when breakfast was unavailable due to staffing issues. While the Grand Grill is appreciated for its good food at reasonable prices, a few reviews mention that breakfast can be perceived as slightly pricey for what is offered. Despite these isolated concerns, the overall sentiment leans positively towards a satisfying breakfast experience at Kahler Grand Hotel.
Dinner
Guests of the Kahler Grand Hotel have praised the hotel's dining experience, particularly noting the excellent quality of room service food, which arrived quickly and hot. The on-site restaurant is considered a great advantage with multiple reviews highlighting the delicious and high-quality meals served, especially during dinner and breakfast. While the food pricing has been considered reasonable by some, there have been remarks about the restaurant's pricing being on the higher side and a need for lighter menu options. However, overall, guests found their dining experiences at the hotel's restaurant and through room service to be very satisfactory.
Rooms
The Kahler Grand Hotel offers a mixed bag of experiences, but many positive aspects stand out. The rooms, despite often being small, are generally described as clean, comfortable and nicely appointed. Several guests praised the comfort of the beds and the spaciousness of larger rooms. The hotel's location, particularly its proximity to the Mayo Clinic, is a significant plus for many visitors.
Newly renovated rooms have been well-received for their modern, stylish and inviting decor. Guests appreciated the thoughtful arrangement of the rooms, including well-updated and roomy bathrooms. Many found the modern amenities and natural light to be appealing features. The check-in process is noted as easy and the front desk staff has been described as extremely helpful, particularly commendable for accessibility accommodations.
However, there are some drawbacks that guests have mentioned. Issues such as inconsistent water temperature in showers, small bathroom counters and occasionally firm or hard beds were noted. A few visitors experienced inconvenience due to ongoing renovations and malfunctioning thermostats. Noise was minimally mentioned, indicating a generally quiet stay.
Overall, the Kahler Grand Hotel excels in cleanliness, comfort and especially its prime location, making it a solid choice for visitors, particularly those visiting the Mayo Clinic. Its recent updates and attentive service contribute positively to the guest experience.
Beds
Among various guest reviews of the Kahler Grand Hotel, a recurring highlight is the comfort of the beds. Many visitors found them very comfortable with some noting that they appreciated the firmness. Phrases like "comfortable beds and pillows" and "beds were comfortable" were frequently mentioned, suggesting a generally favorable sleep experience. There were positive remarks about the cleanliness and tidiness of the rooms, enhancing the overall comfort.
However, not all feedback was unanimously positive. A few guests mentioned that the beds were uncomfortably hard and some felt they were not as comfortable as beds in other hotels. Instances of dissatisfaction were also reported, where the beds were described as small and there were concerns about the condition of the mattresses. Despite these mixed reviews, the overall sentiment leaned towards a comfortable stay, complemented by the hotel's clean and well-maintained environment.
Cleanliness
Kahler Grand Hotel receives significant praise for its cleanliness. Many guests highlight that the rooms are exceptionally clean, contributing to an overall positive experience. Specifically, guests appreciate the clean rooms, hallways and general accommodations. Hard floors in some rooms are favored for adding to a clean and fresh feel. The hotel's close proximity to the Mayo Clinic is noted as highly convenient, enhancing its appeal for visitors with appointments there.
Comfort is also a recurring theme in the reviews with several mentions of comfortable beds and inviting rooms. The staff receives compliments for their friendliness and helpfulness, contributing to the pleasant environment.
However, some guests note areas needing improvement. Issues such as inconsistent water temperature, outdated fixtures and occasional lapses in housekeeping services are mentioned. A small number of reviews mention specific instances of unclean rooms or unstocked supplies, suggesting variability in the maintenance.
In summary, Kahler Grand Hotel is commended for its clean and comfortable accommodations with a great location near the Mayo Clinic, though it has a few areas that might require attention.
Staff
The Kahler Grand Hotel's staff receives a largely positive response from its guests with many highlighting the team as friendly, helpful and accommodating. The front desk staff specifically stands out for their kindness, knowledge and efficiency, assisting travelers seamlessly even in a busy environment. Guests appreciated the personnel's courteous and accommodating nature, particularly noting the exceptional service at the bar and restaurant. Solo travelers especially found the staff to be extremely supportive. However, a few reviews mentioned instances of disorganization and unprofessional behavior with some guests feeling inconvenienced. Despite these occasional issues, the overall impression is of a team committed to making guests' stays as pleasant as possible.
Pool
The Kahler Grand Hotel boasts a charming swimming pool that guests have found to be lovely, excellent and great. Located on the pool level, the area impresses with its glass-domed roof and elegant tiling, creating a very cool atmosphere. Visitors have appreciated the warm water and the nice view from the pool, enhancing their hotel experience further. However, it's worth noting that there have been occasional issues with the pool being out of service without prior notice and instances where the hot tub was under repair. Despite these setbacks, the hotel's clean rooms and comfortable beds contribute to making the overall stay enjoyable.
Parking
The parking experience at the Kahler Grand Hotel seems to present a mixed bag of challenges. While some guests noted that parking was convenient, others highlighted several issues. The hotel's parking garage is described as bit tight, dark and often full, causing guests to park several blocks away. Additionally, an extra charge for parking, typically around $16 to $18 per day, was a common point of contention, especially when the fees were added to the hotel bill. Reports of being double charged and finding the parking stalls too snug were also mentioned. Despite these inconveniences, a few guests found it somewhat convenient to park at the attached garage, though they still had to deal with the extra costs.
Yes, Kahler Grand Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Kahler Grand Hotel.
No, Kahler Grand Hotel doesn't allow dogs.
Yes, parking facilities are available at Kahler Grand Hotel.