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Summary of reviewsCountry Inn & Suites by Radisson in Rochester-Pittsford-Brighton, NY, is widely praised for its strategic location, ideal for various travel needs. Nestled in a safe area with easy access to major highways and a plethora of eateries and grocery stores, the hotel also serves as a convenient base for visits to local universities, hospitals and downtown. Despite its centrality, the hotel maintains a quiet and peaceful ambiance inside, making it an excellent choice for both short and extended stays.
Guests frequently commend the hotel's breakfast offerings, describing them as varied and well-stocked with both hot and cold options that cater to different tastes. The 24-hour availability of coffee and snacks is an added convenience and the breakfast area is kept clean and well-maintained by a friendly and professional staff.
The hotel rooms are appreciated for their cleanliness, spaciousness and comfort, equipped with modern amenities like refrigerators, microwaves and coffee stations. The beds are generally described as comfortable, contributing to a restful stay. Although some minor issues such as outdated decor and occasional noise are noted, the rooms' overall maintenance and cleanliness are commendable.
Cleanliness is a standout feature throughout the property, including common areas and bathrooms, maintained by an attentive housekeeping team. The staff across the hotel is frequently praised for their friendliness, professionalism and accommodating service, enhancing the overall guest experience.
Complimentary Wi-Fi, although sometimes spotty, generally meets guests' needs for basic online activities. The gym, despite being small and having some equipment and air conditioning issues, is functional and well-maintained, providing a satisfactory space for quick workouts.
Family travelers find the hotel accommodating and child-friendly with cozy accommodations and thoughtful services like a children's menu. Minor critiques about bed comfort do exist but do not overshadow the overall positive experience.
The hotel also caters well to business travelers with efficient check-in and check-out processes, clean facilities and useful business amenities. However, arranging transportation can pose challenges and the hotel has a rather business-like atmosphere.
Accessibility features are present but have room for improvement. Handicap accessible rooms and modern amenities like an elevator and EV chargers are appreciated, but issues with some facilities, such as non-power-activated doors, suggest a need for enhancements.
All in all, Country Inn & Suites by Radisson in Rochester-Pittsford-Brighton, NY, offers an excellent experience for a three-star hotel with great value for money, comfortable accommodations and reliable services, making it a preferred choice for leisure, family and business travelers alike. Show more
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Categories
Hotel for Honeymoon
This hotel includes a spa tub and spacious accommodations. It provides easy access to Rochester's cultural sites. It offers peak luxury, unrivaled comfort, and top-tier amenities.
Business Hotel
The Country Inn & Suites by Radisson offers fast check-in and check-out. It has good business support and facilities services. The hotel provides a practical choice for professionals.
Hotel with Parking
This hotel provides parking facilities for its guests, offering convenience for travelers with vehicles.
EV charging stations
Accessible Hotel
Offers accessible facilities and guest rooms. The hotel provides features to ensure a comfortable and convenient experience for guests requiring accessible accommodations.
Hotel with EV Charging Stations
This hotel provides EV charging stations for guests, making it a convenient choice for electric vehicle owners. It is a hotel, which provides standard amenities.
3-Star Hotel
This hotel is well-located and offers comfortable accommodations. It includes a free breakfast and 24/7 snacks and drinks. The rooms are equipped with a flat-screen cable TV and a mini-refrigerator.
Family Friendly Hotel
Hotel with Gym
Room Types
King Room - Non-SmokingThis room features a 40" flat screen TV, refrigerator and microwave.
One-Bedroom King SuiteThis spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. This suite is air-conditioned and features a TV, a tea and coffee maker, a dining area and a wardrobe. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, tumble dryer and heating. The unit offers 2 beds.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a TV, a wardrobe, tumble dryer, as well as heating. The unit has 2 beds.
One-Bedroom Suite with Two Queen Beds - Non-SmokingThis spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. This suite is air-conditioned and has a TV, a tea and coffee maker, a dining area and a wardrobe. The unit has 3 beds.
Studio Suite with Two Queen Beds - Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers a tea and coffee maker, a seating area, a wardrobe, tumble dryer and a TV. The unit offers 3 beds.
One-Bedroom Suite with Two Queen Beds - Disability Access/Non-Smoking This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The suite provides air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a TV. The unit offers 2 beds.
King Studio Suite - Non-SmokingThe spacious suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The suite provides a wardrobe, tumble dryer, heating, as well as a flat-screen TV.
King Room with Roll-In Shower - Disability Access/Non SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
King Room - Disability Access/Non Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Nestled in a convenient and safe area with easy access to major highways and main roads, the Country Inn & Suites by Radisson in Rochester-Pittsford-Brighton, NY is perfectly situated for a variety of needs. Guests have frequently praised its proximity to numerous quality eateries and grocery stores including Trader Joe’s, Whole Foods and Wegmans. The location is also lauded for its closeness to important landmarks and institutions such as the University of Rochester, Strong Memorial Hospital and downtown Rochester.
Reviewers consistently highlight the hotel's great location for both short and extended stays, noting its ideal placement for visiting the local universities, attending events or simply exploring the scenic Canalway path and Finger Lakes region. Despite being on a busy street, guests found it surprisingly quiet inside, contributing to a peaceful and restful stay. The centrality of the hotel makes it a breeze to find and provides seamless access to shopping areas and important business spots in Brighton and Pittsford.
The hotel’s excellent location, combined with clean and comfortable accommodations and friendly staff, makes it an attractive choice for travelers. Whether it’s for a weekend getaway, a stop on a longer journey or visiting loved ones at nearby colleges, this hotel offers a strategically perfect base.
Breakfast
The breakfast at Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY, has garnered mostly favorable comments from guests. The breakfast spread is often described as very good with a variety of both hot and cold food options that cater to different tastes. Many guests appreciated the 24-hour availability of coffee and snacks, as well as the plentiful and well-stocked breakfast items served each morning. Some highlights mentioned include delicious hot breakfasts, a good selection of items and an overall warm and fresh spread.
Several reviews noted the friendly and professional staff, who ensured that the breakfast area was clean and well-maintained. The inclusion of healthier options like almond milk, fresh fruit and yogurt was a plus for many. Guests were also pleased with the ample seating and the prompt replenishment of food items. Additionally, the option for a grab-and-go breakfast and the availability of breakfast snacks throughout the day were seen as convenient.
However, a few reviews mentioned room for improvement. Some guests felt that the breakfast could have had more variety or that certain items were too basic, often wrapped in plastic. There were also comments on the lack of hot, freshly cooked items and the preference for less disposable tableware.
Overall, the breakfast experience at this hotel appears to significantly enhance guests' stays with many highlighting it as a positive aspect of their visit.
Rooms
The rooms at Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY, impress guests with their cleanliness and comfort. Spaciousness is a common highlight with many visitors appreciating the large and well-equipped accommodations featuring amenities like refrigerators, microwaves and coffee stations. Beds are often noted for their comfort, ensuring a restful stay. Despite occasional comments about outdated interiors and some noise issues, the overall maintenance and cleanliness are commendable, making the rooms a reliable choice for travelers seeking comfort and convenience. Frequent mentions of spotless environments and updated facilities further enhance the experience, though some rooms exhibit minor signs of wear. Overall, guests find the accommodations both pleasant and functional, providing a sound base for their visits.
Beds
When staying at the Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY, guests can generally expect a comfortable sleeping experience. The majority of reviews highlight the beds as being very comfortable with many describing them as cozy and offering a good night's sleep. There are also frequent mentions of ample pillows with some rooms providing up to five per queen-sized bed, which adds to the overall comfort.
However, not all feedback is positive. A few guests found the beds to be too firm or hard, while others felt the sofa beds lacked support and were uncomfortable. Despite these occasional comments, the clean and spacious beds, combined with soft bedding, contribute to a restful stay for most visitors.
In summary, while individual preferences may vary, the beds at this hotel are generally regarded as comfortable and well-maintained, making it a solid choice for travelers seeking a pleasant and restful lodging experience.
Cleanliness
Located in the serene area of Rochester-Pittsford-Brighton, the Country Inn & Suites by Radisson is recognized for its exceptional cleanliness. Guests frequently highlight the spotless rooms and well-maintained facilities. The entire property, from the lobby to individual rooms, consistently meets high standards of hygiene, ensuring a comfortable stay for all visitors. Immaculate bathrooms, fresh linens and a generally well-kept atmosphere are commonly appreciated.
The rooms are not only clean but also comfortable, often featuring modern amenities like coffee stations, microwaves and refrigerators. Despite minor drawbacks such as outdated furniture and occasional lapses in housekeeping timing, the overall cleanliness and upkeep of the hotel remain commendable. The common areas and breakfast room also receive praise for their neatness, contributing to a positive experience.
Friendly and attentive staff further enhance the welcoming ambiance, complementing the pristine environment. For travelers seeking a clean and inviting place to stay, this hotel stands out as a reliable choice, offering both comfort and convenience in a safe location.
Staff
The staff at Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY receive consistent praise from guests for their friendliness, professionalism and helpfulness. From quick and friendly check-ins to attentive and courteous service, the staff’s efficiency and welcoming nature leave a lasting positive impression. The front desk team, including exemplary managers and night managers, often go beyond expectations to ensure guest satisfaction. Housekeeping also maintains high standards of cleanliness and attention to detail. Overall, the hotel's staff are repeatedly described as warm, accommodating and incredibly supportive, contributing significantly to guests’ enjoyable stays.
Wi-Fi
Country Inn & Suites by Radisson in Rochester-Pittsford-Brighton, NY offers guests complimentary Wi-Fi, which is a much-appreciated amenity. Several guests have reported that the Wi-Fi is adequate with mentions of good speed and reliability. However, there have been a few mentions of the Internet being spotty or weak when multiple devices are connected and occasional instability in the connection. Despite these minor issues, the free Wi-Fi is generally noted as being functional and satisfactory for most users, but it may not support high-demand activities like streaming or screen sharing. Overall, the in-room Wi-Fi gets a positive reception, enhancing the stay experience for many guests.
Gym
The fitness facilities at the Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY receive mixed feedback. Despite being small, the gym is noted for being well-maintained and functional, making it adequate for a workout. Guests appreciate the availability of the fitness center, describing it as a nice feature of the hotel. However, there are a few drawbacks mentioned, such as the lack of air conditioning and occasional equipment issues like a treadmill being out of order. Additionally, accessibility could be improved, as guests need to walk from one building to another to reach the gym and laundry room. Overall, the gym serves its purpose effectively for those needing a quick workout during their stay.
Family
Country Inn & Suites by Radisson in Rochester-Pittsford-Brighton, NY, has garnered appreciation for its family-friendly environment, making it a preferred choice for those traveling with children. Guests highlighted the hotel's efforts to cater to young visitors, emphasizing the presence of a children's menu which adds to the convenience for families dining together. Multiple reviews pointed out the overall family-friendly nature of the hotel, enhancing kids' experience during their stay. The cozy accommodations suited families, even those traveling with more than one child, ensuring a comfortable stay. Though there was a mention of an uncomfortable bed, the positive aspects, especially regarding activities and services for children, stood out significantly in guests' reviews. For families looking to visit the local area, the hotel also offers proximity to numerous jewelers, adding an extra element of interest to the stay.
3 Star
Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY offers an exceptional experience for a three-star hotel. Guests appreciate the excellent value and fair pricing, making it an affordable option for travelers. Despite being a midrange hotel, it provides great quality with comfy beds and good facilities exceeding expectations. Many found it to be better than other economy chain hotels, applauding the quality-to-price ratio. The convenience of a 24-hour check-in and its proximity to the airport add to its appeal. Support from the staff is highlighted as super, making for a great overall experience. The hotel comes highly recommended for its pricing and the overall value it provides.
Business
Country Inn & Suites by Radisson in Rochester-Pittsford-Brighton, NY, has received favorable reviews for its suitability for business travelers. Guests appreciated the fast check-in and check-out process, which caters to busy schedules. The hotel offers good business support and supportive facilities services, making it a practical choice for professionals. The overall cleanliness and tidiness of the hotel were noted positively.
However, the hotel has a business-like atmosphere rather than a passionate or warm ambiance. While the location is convenient for guests' purposes, it’s worth mentioning that arranging transportation such as taxis can be challenging. Additionally, a security deposit requirement might tie up extra cash for some travelers.
Overall, the well-managed online services and effective business amenities make this hotel a strong option for those traveling for work.
Accessible
Country Inn & Suites by Radisson in Rochester-Pittsford-Brighton, NY offers a mix of accessibility features that cater to guests with disabilities, although there are certain aspects that could be improved. The hotel provides handicap accessible rooms and wheelchair-accessible showers. Guests generally find the location easy to navigate, particularly with the convenience of nearby highways.
The property boasts modern amenities like an elevator and EV chargers, including a Tesla charging station, which are always available. However, some guests note challenges such as the secondary lobby door not being power-activated, making it difficult for wheelchair users to enter. Furthermore, accessing parking can be hard for some visitors and there are mentions of water damage in the ceiling of some rooms.
While new rooms and upgrades have been appreciated, guests indicate that accessibility could be improved further, especially in terms of scouting needs and upgrading facilities. The quick service at check-in and attention to specific accommodation requests are positive highlights, yet the accessibility features in the rooms are not always as convenient as hoped. Overall, while the hotel demonstrates a commitment to accessibility, there remains room for enhancements.
No, Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY doesn't have any pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY.
No, Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY doesn't allow dogs.
Yes, parking facilities are available at Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY.
Yes, Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY has a gym.