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Summary of reviewsFairfield Inn and Suites by Marriott Rochester West/Greece is highly regarded by guests for its prime location, exceptional staff, and overall comfort. Nestled in a business district, the hotel offers convenient access to a variety of dining and shopping options while being close to major routes, providing seamless travel to destinations like downtown Rochester and Ontario Beach Park. Guests appreciate the safety and charming atmosphere of the area, enhancing the hotel's appeal.
The hotel shines in providing a delightful breakfast experience, with a wide range of options catering to different dietary needs. Guests frequently describe the breakfast as delicious and abundant, and the attentive staff ensures a pleasant dining experience.
Rooms at the Fairfield Inn and Suites are praised for their spaciousness, cleanliness, and modern amenities. Guests often highlight the comfort of the beds and the quiet atmosphere, contributing to restful stays. The hotel maintains high cleanliness standards, with spotless rooms and a well-kept property. Despite some isolated mentions of outdated facilities, the excellent housekeeping ensures a pleasant environment.
The staff of Fairfield Inn and Suites is renowned for their friendliness and professionalism, often going above and beyond to ensure guests have a comfortable stay. Specific staff members receive commendations for their dedication and exceptional service, enhancing the overall hospitality experience.
While the pool area receives mixed reviews due to its size and some maintenance concerns, many guests still find it a pleasant addition to their stay. The hot tub is particularly praised for providing relaxation.
Overall, Fairfield Inn and Suites by Marriott Rochester West/Greece offers a reliable choice for travelers seeking comfort, convenience, and a welcoming atmosphere. With its excellent location, delicious breakfast, and outstanding service, it promises a pleasant stay for guests looking for comfort and functionality during their travels. Show more
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Categories
Business Hotel
The Fairfield Inn and Suites offers a business center for guests. It has meeting rooms and caters to business travelers' needs. The hotel is equipped with modern business facilities.
Accessible Hotel
As a Marriott property, this hotel is equipped with accessible guest rooms and public areas. It offers features to ensure accessibility for guests with disabilities.
Hotel with EV Charging Stations
This hotel offers EV charging for guests. This allows for convenient and easy charging of electric vehicles.
3-Star Hotel
This hotel provides comfortable rooms and standard amenities, including a complimentary breakfast. It's a reliable option for both business and leisure travelers seeking a straightforward stay.
Hotel with Indoor Pool
This hotel includes an indoor pool and a hot tub, providing guests with both swimming and hydrotherapy options. The facilities cater to both active and relaxing preferences.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
Room Types
King SuiteThis studio features a sofa bed, microwave and refrigerator.
King Room with Sofa BedThis room features a microwave and refrigerator.
Queen Room with Two Queen BedsThis room features a microwave and refrigerator.
Accessible room, Guest room, 1 QueenThe double room features air conditioning. The unit has 1 bed.
King Room with Sofa Bed - Hearing AccessibleThe unit offers 2 beds.
Queen Room with Roll-in Shower - Mobility and Hearing AccessibleThe unit has 1 bed.
King Room with Sofa Bed and Tub - Mobility and Hearing AccessibleThe unit offers 2 beds.
Queen Room with Tub - Mobility and Hearing AccessibleThe unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Situated in a prime location, the Fairfield Inn and Suites by Marriott Rochester West/Greece offers guests an ideal base surrounded by a plethora of dining and shopping options. Conveniently accessible from the highway, the hotel is nestled in a business district that provides an array of restaurants and stores, ensuring guests have everything they need within walking distance. The property's setting strikes a balance between being close to the bustling amenities and tucked away in a quieter, more secluded area, adding to the attractiveness of the location. It is favorably positioned near Unity Hospital and routes that easily connect travelers to various destinations, including downtown Rochester. Guests have praised the area's safety and its charming atmosphere, noting the range of food and shopping options available nearby. The proximity to Ontario Beach Park and the seamless access to highways and the airport further enhance the hotel’s appeal as a convenient and pleasant place to stay.
Breakfast
The breakfast experience at Fairfield Inn and Suites by Marriott Rochester West/Greece is generally well-regarded by guests. Many appreciate the extensive variety of options available, with a wide selection that caters to different dietary needs, including gluten-free and dairy-free choices. The breakfast is frequently described as delicious, wonderful, and abundant, with hot items like scrambled eggs, cheese omelets, and bacon often highlighted. Guests are particularly fond of the fresh fruits, yogurts, cereals, and waffles, noting the meal's appeal to all ages. The breakfast service is praised for its attentive and friendly staff, ensuring that items are frequently replenished to maintain availability. While some reviews mention room for improvement or specific instances of disappointment, the overall sentiment is positive, with many guests expressing their enjoyment of the complimentary breakfast and its contribution to a pleasant stay.
Rooms
The guest reviews of Fairfield Inn and Suites by Marriott Rochester West/Greece paint a picture of a hotel that delivers on comfort and cleanliness. Guests found the rooms to be exceptionally spacious, with many highlighting the king rooms and suites as notably large. The rooms are consistently described as clean and modern, with updated facilities and layouts that appeal to travelers who appreciate comfort. The beds are frequently mentioned as being very comfortable, ensuring a restful night's sleep.
The rooms often include useful amenities such as fridges, microwaves, and small kitchenettes, adding convenience to the stay. While the bathroom space was mentioned as somewhat limited by some, the overall experience in the rooms remains positive. With a peaceful environment and room features that cater to travelers' needs, guests seem to enjoy their time, noting the quiet atmosphere. The cleanliness of both the rooms and the hotel in general is evidently a priority, contributing to guests' satisfaction. Additionally, a nice breakfast further complements the comfortable stay at this property.
Beds
The Fairfield Inn and Suites by Marriott Rochester West/Greece receives high praise for the comfort of its beds, a crucial aspect of a restful hotel stay. Guest reviews frequently highlight the plush and comfortable nature of the beds, with many noting they are as good as sleeping at home. Several guests describe the beds as very comfortable or even fabulous, emphasizing the luxurious feel. The pillows are generally well-received, with a few guests mentioning them as comfortable, although one noted an issue with them being flat. Overall, the rooms are remarked upon as spacious, comfortable, and quiet, contributing to a restful experience. The combination of a welcoming ambiance and high-quality bedding makes this hotel a reliable choice for travelers seeking a soothing retreat.
Cleanliness
Located in a convenient area, Fairfield Inn and Suites by Marriott Rochester West/Greece is consistently recognized for its outstanding cleanliness. Guests frequently commend the hotel for its spotless rooms and well-kept facilities. Many highlight the hotel as very clean, with rooms being described as clean, spacious, and comfortable. The property itself is praised for being well-maintained and updated, contributing to a pleasant stay. The efficient housekeeping team is noted as doing a great job in maintaining the cleanliness throughout the hotel, from the lobby to individual rooms. Despite some isolated mentions of issues, such as outdated facilities and occasional lapses in room cleaning, the overall impression is one of very high standards of cleanliness. The staff is often described as friendly, adding to the welcoming ambiance of the hotel. While the pool area is seen as small, it is generally considered well-kept, providing a neat and tidy space for relaxation. This hotel’s emphasis on cleanliness makes it a reliable choice for guests seeking comfortable and spotless accommodations in a quiet setting.
Staff
Fairfield Inn and Suites by Marriott Rochester West/Greece is renowned for its exceptional staff, making a significant impact on guests' experiences. The team is consistently described as friendly, helpful, and accommodating, with numerous guests highlighting the warmth and attentiveness of the personnel. The management is particularly attentive and kind, ensuring that every need is met with professionalism and a welcoming attitude. Front desk staff are frequently noted for their professionalism and willingness to go the extra mile, often offering helpful recommendations about local attractions. Specific staff members like Lea and Ms. Shay have been praised for their dedication and outstanding service. Overall, the staff's proactive approach and courtesy create a memorable and comfortable stay for guests, setting a high standard for service and hospitality.
Pool
The pool area at Fairfield Inn and Suites by Marriott Rochester West/Greece offers a mixed experience for guests. While the hot tub receives praise for being a delightful and relaxing feature, the pool itself has varying reviews. The size of the pool is noted to be on the smaller side, yet it is described as a great option for families with kids and is functional for its purpose. Guests appreciate the convenience of having access to both a pool and a hot tub, and some enjoy reserving private time to use these amenities. However, concerns about cleanliness are prominent, with several guests reporting that the pool and hot tub appeared dirty or needed better maintenance. Despite these issues, many visitors still find the pool area enjoyable and a nice addition to their stay.
3 Star
Fairfield Inn and Suites by Marriott Rochester West/Greece offers a mixed experience highlighted in guest reviews, seeming to cater better for those seeking a straightforward stay. Located in a convenient area, guests found the hotel to be very quiet, delivering a peaceful atmosphere for relaxation. The spacious rooms were appreciated as very satisfactory, with some ratings stating the hotel was great for brief family stays due to quick and simple service. Many guests deemed the overall experience above average compared to other hotels of the same star rating, noting the place was perfect for what they needed. However, several reviews raised concerns about cleanliness, mentioning the facility appeared outdated and lacking in proper upkeep, which made the price point not align with expectations. It appears the hotel is suitable for a brief, no-fuss overnight stay rather than a luxurious or meticulously maintained environment.
Yes, Fairfield Inn and Suites by Marriott Rochester West/Greece has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Fairfield Inn and Suites by Marriott Rochester West/Greece.
No, Fairfield Inn and Suites by Marriott Rochester West/Greece doesn't allow dogs.
No, parking facilities aren't available at Fairfield Inn and Suites by Marriott Rochester West/Greece.
Yes, Fairfield Inn and Suites by Marriott Rochester West/Greece has a gym.