Hilton Garden Inn Rochester - University & Medical Center
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Summary of reviewsThe Hilton Garden Inn Rochester - University & Medical Center receives high praise for its prime location, exceptional cleanliness, and outstanding staff. Conveniently situated near the University of Rochester and Strong Hospital, the hotel is ideal for guests visiting these establishments. The vibrant area offers a variety of dining and shopping options, making it a favored choice for both business and leisure travelers. The hotel's cleanliness is frequently highlighted, with guests describing the rooms as clean, spacious, and comfortable, contributing significantly to a pleasant stay.
Breakfast at the hotel is generally well-regarded, with many guests enjoying delicious, made-to-order meals in a beautifully maintained dining area. Though some guests mention confusion regarding breakfast inclusion, the quality and presentation are praised.
Guests speak highly of the comfortable and quiet rooms, particularly appreciating the spaciousness and comfortable beds. While there are occasional issues, such as booking discrepancies and minor cleaning concerns, the overall feedback is positive. This positive experience is further enhanced by the staff's friendly and efficient service. Notable staff members are often mentioned for their exceptional service and attentiveness, creating a welcoming atmosphere for all visitors.
Overall, the Hilton Garden Inn Rochester - University & Medical Center provides a satisfying experience with its convenient location, excellent cleanliness, and remarkable staff, making it a top choice for those visiting the Rochester area.
Categories
Breakfast at the hotel is generally well-regarded, with many guests enjoying delicious, made-to-order meals in a beautifully maintained dining area. Though some guests mention confusion regarding breakfast inclusion, the quality and presentation are praised.
Guests speak highly of the comfortable and quiet rooms, particularly appreciating the spaciousness and comfortable beds. While there are occasional issues, such as booking discrepancies and minor cleaning concerns, the overall feedback is positive. This positive experience is further enhanced by the staff's friendly and efficient service. Notable staff members are often mentioned for their exceptional service and attentiveness, creating a welcoming atmosphere for all visitors.
Overall, the Hilton Garden Inn Rochester - University & Medical Center provides a satisfying experience with its convenient location, excellent cleanliness, and remarkable staff, making it a top choice for those visiting the Rochester area.
Dog Friendly Hotel
This hotel is pet-friendly. It offers a comfortable stay for guests and their furry companions. Its location near the University and Medical Center adds convenience for visitors to the area.
Hotel with Swimming Pool
This hotel provides a pool for guests. Its location is convenient for visiting the University of Rochester and the medical center.
Indoor Pool
Business Hotel
The Hilton Garden Inn Rochester - University & Medical Center is equipped with business-friendly amenities. It offers meeting rooms, high-speed internet, and office supplies. The hotel provides a suitable environment for business travelers.
Accessible Hotel
This hotel offers accessible rooms with features including roll-in showers and accessible bathtubs. Accessible public areas are available, and the hotel provides a free airport shuttle.
Hotel with Indoor Pool
This hotel provides a well-maintained indoor pool and a dedicated fitness center. The pool area is consistently noted for its cleanliness and contributes to a comprehensive wellness offering for guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
Guest Reviews
Nestled in a prime spot, the Hilton Garden Inn Rochester - University & Medical Center is celebrated for its unbeatable location. It sits conveniently close to the University of Rochester and Strong Hospital, making it an ideal choice for guests visiting these establishments. The surrounding area is vibrant, offering a plethora of dining options within walking distance, providing both convenience and variety. Additionally, the hotel's proximity to numerous shops adds to its allure, making errands and leisurely shopping a breeze. Cleanliness is a noted feature, complementing the accessible and well-connected setting. Whether for business, university visits, or hospital-related stays, this hotel is perfectly positioned to cater to various needs with ease and comfort.
The breakfast experience at Hilton Garden Inn Rochester - University & Medical Center receives overall positive remarks from guests. Many find the breakfast to be delicious and appreciate that it is made to order, enhancing the dining experience. The breakfast room, staff attention, and facility are noted for their beauty, adding to the pleasant atmosphere while dining. While some guests enjoy an excellent breakfast included with their stay, others comment on its non-inclusion, indicating there might be inconsistency or clarification needed regarding breakfast pricing. Despite these occasional concerns, the quality and presentation of the breakfast generally leave guests satisfied.
Visitors to the Hilton Garden Inn Rochester - University & Medical Center have remarked positively on the accommodations, noting the rooms as being clean, quiet, and comfortable. Many guests appreciated the spaciousness of their rooms, describing them as both pleasant and providing a relaxing environment. The comfortable beds are frequently highlighted, contributing to an overall restful experience. However, there were occasional issues, such as discrepancies in room bookings and concerns about cleanliness. Despite these inconsistencies, the staff received praise for their service, particularly a young lady behind the counter who was noted for her excellent customer service. Overall, the hotel provides a mostly satisfying stay with a few areas for improvement.
The Hilton Garden Inn Rochester - University & Medical Center is frequently praised for its high standards of cleanliness. Guests consistently describe the hotel as very clean, with particular emphasis on the clean and comfortable condition of the rooms. The facility itself is noted to be well-maintained, enhancing the overall guest experience. Visitors find the rooms not only tidy but also spacious, contributing to a comfortable stay. The hotel staff is often mentioned for their efficiency in maintaining cleanliness, making the hotel both welcoming and accessible. While there are occasional mentions of areas needing more attention, such as under the beds or specific spots like sinks and trash cans, the overall impression suggests that the hotel prioritizes cleanliness.
The Hilton Garden Inn Rochester - University & Medical Center is frequently praised for its exceptional staff who consistently demonstrate friendliness and efficiency. Guests often highlight the accommodating nature and helpfulness of the team, making their stay more comfortable and pleasant. Many reviews mention particular staff members, like Bianca and Keith, who are noted for providing exemplary service and going above and beyond to assist guests. While there is an isolated mention of a less than satisfactory encounter with a rude staff member, the overwhelming consensus is of a welcoming and supportive environment, enhanced by efficient front desk operations and a reliable shuttle service. Overall, the staff's attentiveness and warmth contribute significantly to the positive experiences of the hotel's visitors.
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Location
Breakfast
Rooms
Cleanliness
Staff
Yes, Hilton Garden Inn Rochester - University & Medical Center has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Rochester - University & Medical Center.
Yes, Hilton Garden Inn Rochester - University & Medical Center welcomes dogs.
No, parking facilities aren't available at Hilton Garden Inn Rochester - University & Medical Center.
Yes, Hilton Garden Inn Rochester - University & Medical Center has a gym.
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