Rockhampton, 174 Gladstone Road-23.397981,150.505656(Show on Map)
8.2
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Rocky Resort Motor Inn in Rockhampton is highly praised for its strategic location on the main highway, making it a convenient stopover for road travelers while providing easy access to the town’s amenities. The proximity to key places like the Mater Hospital, shops, supermarkets and restaurants, ensures that guests have everything they need within close reach. Despite its central location, the surroundings remain tranquil, offering a restful stay away from city noise.
Guests often commend the hotel’s breakfast offerings, appreciating the convenience, generous portions and quality of the food. The option to pre-order breakfast, which is delivered punctually and hot to guest rooms, is a frequent highlight. The friendly and accommodating service further enhances the breakfast experience, even as some guests express a desire for a broader menu.
The Cloud 9 restaurant attached to the hotel receives rave reviews for its food quality, particularly its steaks and cocktails, though its inconsistent operation due to renovations or staffing issues sometimes leaves guests disappointed. Nonetheless, when open, the restaurant significantly enriches the stay experience.
Rooms at Rocky Resort Motor Inn are consistently described as spacious, clean and well-equipped with many families finding them suitable due to configurations that accommodate larger groups. The ground-floor locations and recently renovated rooms also receive positive remarks. While there are occasional mentions of minor maintenance issues, most guests find the rooms comfortable and a good value.
Cleanliness is a strong point for the inn, as numerous reviews highlight the spotless and well-maintained condition of the rooms and bathrooms. Despite a few mentions of specific cleanliness issues, the general consensus is that the hotel meets high standards of cleanliness and comfort.
The staff at Rocky Resort Motor Inn are frequently lauded for their friendliness, helpfulness and excellent service. Hosts and management are particularly noted for their accommodating nature, contributing significantly to the positive guest experience.
Free WiFi is offered, but some guests report connectivity issues and other technological challenges, which detracts from the convenience. Nonetheless, the intent to provide complimentary internet is a positive aspect.
The pool is generally seen as a well-maintained and enjoyable feature, particularly for families, although there are occasional lapses in its upkeep. Guests appreciate the overall cleanliness and maintenance of the pool area.
Parking facilities receive mixed feedback. While many appreciate the convenience and generous space, others find the lack of allocated spots and the tightness of the area challenging, particularly for larger vehicles.
Beds at the Rocky Resort Motor Inn are mostly described as comfortable with good quality linen, contributing to restful sleep. While some guests encountered firm or aging mattresses, the overall comfort level of the beds is widely appreciated.
In summary, Rocky Resort Motor Inn is recognized for its excellent location, friendly service, clean and spacious rooms and quality breakfast and dining options, making it a reliable and comfortable choice for travelers.
Categories
Parking
This motor inn provides parking for guests. The inclusion of parking adds to the overall convenience.
Accessible
Provides Accessible King Rooms with specially designed bathrooms and ramp access. These rooms include strategically positioned bars and rails for safe mobility, wheel-in showers, and high-set toilets, complying with disabled-access standards.
Pool
Outdoor Pool
Boutique-Style
Sustainability Journey
4 Star
Outdoor Pool
Room Types
Queen SuiteSpacious room with desk.
King SuiteFeatures a separate bedroom and lounge area.
Family RoomLarger room with work desk.
Queen Room with Two Queen BedsLocated on the first floor, this air-conditioned room features flat-screen TV, a minibar and tea and coffee making facilities.
King Room - Disability AccessThis air-conditioned room features flat-screen TV, a minibar and tea and coffee making facilities.
StudioThis air-conditioned room features flat-screen TV, a minibar and tea and coffee making facilities.
Two-Bedroom ApartmentThis air-conditioned apartment features flat-screen TV, a minibar and tea and coffee making facilities.
Spa RoomThis air-conditioned room features a spa bath, flat-screen TV, a minibar and tea and coffee making facilities.
Guest Reviews
8.2
Very Good
Review Summaries
Location
Rocky Resort Motor Inn offers an excellent location that garners appreciation for its convenience and accessibility. Positioned prominently on the main highway, it serves as an ideal stopover for road travelers with easy access both into and out of town. The proximity to key amenities is frequently highlighted, featuring an Aldi supermarket and a petrol station just across the road, providing guests with immediate necessities.
Those with specific needs, such as hospital visits, find the location particularly beneficial, as it is close to the Mater Hospital. Additionally, the central position ensures close proximity to shops, supermarkets and various restaurants, making it a convenient base for exploring the local area. The quiet surroundings, despite being on a busy road, enhance the comfort for guests seeking a restful stay away from the hustle and bustle of the city center.
Cleanliness and friendly service also stand out in reviews with rooms often described as clean, comfortable and well-equipped. Guests recovering from medical procedures or those simply passing through, appreciate the ground floor rooms for their accessibility. Overall, the Rocky Resort Motor Inn is praised for its great location, accommodating staff and comfortable facilities, making it a reliable choice for travelers.
Breakfast
Visitors to Rocky Resort Motor Inn frequently praised the hotel's breakfast offerings. Many guests appreciated the convenience of pre-ordering breakfast, which was then delivered punctually to their rooms, often hot and delicious. Numerous reviews highlighted the generous portions and the quality of the food with phrases like plentiful, very good and fantastic being used repeatedly.
Guests who opted for packages with included breakfast generally found it to be a great value. The overall sentiment was positive, indicating that the meals were well-cooked and delicious. Some patrons specifically noted the ample sizes and the variety of options, although a few mentioned a desire for more menu choices. Despite occasional preferences for a later delivery time or a more extensive selection, the timely and convenient room service consistently met expectations.
Moreover, the breakfast experience was often enhanced by the friendliness of the hosts, adding to the overall satisfaction. Though there were minor mentions of the breakfast being basic or a bit expensive for some, these concerns were outweighed by the numerous compliments regarding the taste and delivery of the meals. The availability of a toaster and microwave in the rooms also provided flexibility for guests preferring to prepare their own breakfast.
Overall, the breakfast at Rocky Resort Motor Inn received strong approval with many guests finding it a noteworthy aspect of their stay.
Dinner
Rocky Resort Motor Inn has garnered mixed feedback regarding its dining options. The attached Cloud 9 restaurant is often highlighted as a major attraction when open, receiving rave reviews for its exceptional food quality, including must-try steaks, delightful cocktails and overall divine dining experiences. Guests have praised the fresh ingredients, top-quality meals and friendly staff. Many have noted that the dinners were a fantastic aspect of their stay, perfectly rounding off their experience. However, there are also numerous mentions of the restaurant being closed during their visit, which led to disappointment among guests who expected to dine in. The closure was often due to renovations or staffing issues, leaving guests to seek alternative dining options nearby, which, while adequate, were not seen as equivalent to the Cloud 9 experience. Some guests also pointed out that the restaurant's closure was not always indicated in advance, causing inconvenience. Overall, when the restaurant is operational, it significantly enhances the stay, showcasing great value and high-quality meals, though its availability remains inconsistent.
Rooms
Rocky Resort Motor Inn offers guests an appealing blend of comfort and space, consistently earning praise for its large, clean and well-equipped rooms. Many visitors highlight the spaciousness and cleanliness of the rooms, which are often described as big with a few featuring luxurious amenities like spa baths. Families find the accommodation particularly suitable with some rooms large enough to comfortably fit a family of four and offering configurations such as separate bedrooms and living areas.
Guests appreciate the ground-floor locations for their convenience and rooms that have been recently renovated receive positive remarks for their modern and updated appearances. The bathrooms, frequently mentioned for their cleanliness and spaciousness, add to the comfort and the provision of necessities, including multiple power points, enhances the overall stay experience.
Although a few reviews suggest that some rooms could benefit from a fresh coat of paint or additional updates, the overall consensus is that these minor issues do not significantly detract from the comfort provided. The accommodation is noted for its good value, comfort and the cleanliness of very spacious rooms, making it a commendable choice for travelers seeking both convenience and a pleasant stay.
Beds
Rocky Resort Motor Inn offers a variety of bed experiences, largely leaning towards comfort and restful sleep. Many visitors noted the beds as comfortable with some describing them as very comfy and even amazing. The presence of king-size beds and large, comfy mattresses contributed to great sleep experiences for some. Additionally, comments highlighted the good quality linen and nicely made beds, adding to the overall comfort.
However, experiences were mixed. Some guests found the beds hard or firm with a few describing the mattresses as aging or in need of replacement. A handful of reviews mentioned issues with springs and sagging mattresses, which detracted from their comfort. There were also a couple of remarks about the need for more pillows or better-quality ones.
Despite these occasional critiques, the comfort level of the beds at Rocky Resort Motor Inn is generally appreciated with many guests highlighting the beds as one of the hotel's best features.
Cleanliness
Rocky Resort Motor Inn in Rockhampton has garnered mixed reviews when it comes to cleanliness with a significant emphasis on the positive experiences of guests. Numerous visitors have highlighted the rooms as being clean, comfortable and well-maintained. Descriptions such as spotless, exceptionally clean, very clean, neat, tidy and fully equipped are commonly used to describe the accommodations. These reviews paint a picture of a property that is generally very presentable and inviting.
Guests have repeatedly emphasized the cleanliness of both the rooms and the bathrooms, often describing them as very clean or spotless with some noting that the cleaning extends to the whole property. Comfort is another recurring theme with many guests finding the rooms not only clean but also comfortable and modern.
However, there are mentions of cleanliness issues that cannot be ignored. Some reviews have pointed out specific concerns such as mold in the bathrooms, dirty carpets and general lack of maintenance in some areas like light fittings and walls. A few guests reported unpleasant odors from bleach or chlorine and there were occasional mentions of pests such as cockroaches and bugs, which detracted from the overall positive experience.
Despite these issues, the overwhelming majority of reviews reflect a high standard of cleanliness at Rocky Resort Motor Inn, suggesting that while some improvements could be made, the property generally meets the expectations for a clean and comfortable stay.
Staff
The reviews for the Rocky Resort Motor Inn paint a vivid picture of the exceptional staff that guests encounter during their stay. Guests consistently highlight the friendliness and helpfulness of the staff, mentioning that the team at reception is particularly welcoming and accommodating. The cleaning staff also receive high praise for their friendly demeanor and thorough service.
Across the board, staff at the Rocky Resort Motor Inn are commended for their politeness and ability to make guests feel at home. Management and hosts are noted for their brilliance and support, often going out of their way to ensure a pleasant experience for everyone. The front office, bar and restaurant staff all contribute to a high level of customer service with many reviews calling them outstanding.
Despite a few isolated incidents of unhelpful or rude behavior from some staff members, the overwhelming sentiment is one of positivity. Hosts and owners are described as lovely and relatable, while the service is characterized as excellent and top quality. Guests particularly appreciated the friendly and accommodating nature of the staff, making their overall experience at the Rocky Resort Motor Inn highly favorable.
Wi-Fi
The Rocky Resort Motor Inn has garnered attention for various aspects of its amenities, including its approach to providing free WiFi. While the resort does offer complimentary internet access as part of its services, several guests have encountered difficulties when attempting to connect. Reports frequently mention troubles with the WiFi not working or being unavailable, leading to a less seamless online experience. Additionally, there have been comments noting the absence of high-definition television. Despite these technological challenges, the hotel's offer of free internet access is a noteworthy feature, indicating their intent to enhance guest convenience and connectivity.
Pool
The pool at Rocky Resort Motor Inn receives mixed feedback from guests but leans predominantly positive. Many reviews highlight the pool as great, lovely and inviting with families particularly noting how their children enjoyed it. Guests frequently commend the cleanliness and upkeep of the pool area, describing it as nice and well-maintained. However, there are mentions of the pool being gross and extremely dirty, indicating occasional lapses in maintenance. A minor inconvenience noted is the lack of available towels for pool use. Overall, the pool is often seen as a strong feature of the resort, contributing significantly to guest enjoyment.
Parking
Parking at Rocky Resort Motor Inn has elicited mixed remarks from guests with many highlighting its convenience and ease of access. Multiple reviewers appreciated the availability of generous and spacious parking spots, often noting the advantage of being able to park right outside their unit. The presence of covered and undercover parking options is also a notable benefit for visitors.
However, several travelers pointed out challenges, particularly with the lack of allocated parking spaces for individual rooms and the tightness of the parking area, which can be problematic for larger vehicles and trailers. Some reviews indicated that the parking facilities were narrow or partly unpaved, suggesting room for improvement. Despite these issues, the overall sentiment leans towards the positive, as the convenience and helpful staff make parking manageable for most visitors.
FAQ
Yes, Rocky Resort Motor Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Rocky Resort Motor Inn.
No, Rocky Resort Motor Inn doesn't allow dogs.
Yes, parking facilities are available at Rocky Resort Motor Inn.
