AC Hotel By Marriott Santa Marta receives high praise for its exceptional attributes, particularly its prime location, which is lauded for being central to key attractions such as Parque de los Novios, the beach and the marina. Its placement is ideal for exploring the historic center, enjoying nightlife and embarking on boat trips. This strategic location, combined with the hotel’s proximity to restaurants, bars and nightclubs, makes it a preferred choice for both leisure and business travelers. Guests appreciate the hotel's security and soundproof windows, ensuring a peaceful stay with splendid views of the ocean and city.
The breakfast service garners a generally positive response. Guests commend its delicious, abundant and well-organized offerings. Though some feel it could use more variety and faster replenishment during peak times, the overall experience is satisfactory and exceeds expectations for many. The dinner service, while appreciated for the high quality and taste of the food, faces criticism concerning pricing and occasional delays in service. The pool bar notably enhances the dining experience with commendable food and drinks.
The hotel’s rooms are widely regarded as clean, modern and stylishly decorated. Guests enjoy the comfort, particularly the cozy beds and pleasant views. However, some find the rooms small and note issues like privacy concerns and minor maintenance problems. Despite these, the rooms generally offer a comfortable retreat, complemented by diligent cleaning staff ensuring a pristine environment.
Cleanliness throughout the hotel is a standout aspect with spotless conditions frequently mentioned by guests. High marks are given to the overall tidiness, including well-maintained facilities and public areas.
The staff's exceptional service is repeatedly highlighted. Guests appreciate the friendliness, professionalism and attentiveness of personnel, contributing significantly to a memorable stay. Specific staff members are recognized for their commendable service, enhancing the hotel's reputation.
Wi-Fi receives mixed reviews, indicating variability in performance, though many find it reliable and sufficient. The gym is found to be clean but lacking in space and essential amenities, suggesting room for improvement. Conversely, the pool area is praised for its beauty, cleanliness and relaxing atmosphere, despite a few critiques about maintenance and comfort issues.
While the hotel's proximity to the beach is convenient, the beach itself is sometimes criticized for pollution and poor maintenance, though there are nicer beach areas nearby. The parking facilities pose challenges with tight spaces and difficult navigation, yet the staff’s effort to accommodate guests' parking needs is appreciated.
Family-friendliness is another strong point with the hotel providing ideal amenities for families, including pet-friendly accommodations and connecting rooms. The overall environment supports a comfortable and restful family stay.
In summary, AC Hotel By Marriott Santa Marta excels with its strategic location, modern and clean accommodations and exceptional staff service, making it a highly recommended option for a pleasant and convenient stay in Santa Marta.
Hotel Catedral Plaza, situated in the heart of Santa Marta’s historic center, is highly regarded for its prime location. Guests appreciate its close proximity to a variety of restaurants, bars, shops and key attractions, enhancing their overall experience and convenience when exploring the city.
The hotel's modern setting features spacious and well-decorated rooms that receive high praise for their cleanliness, comfort and stylish design. Many guests highlight the incredible views from the upper terrace and rooftop pool, which add to the hotel's allure. Despite occasional issues with maintenance and room assignments, the overall experience is positive with visitors consistently noting the comfort of the beds and amenities.
The breakfast at Hotel Catedral Plaza earns mostly positive reviews for being varied, delicious and plentiful, catering well to guests with an abundant buffet. Some guests do, however, feel there is room for improvement in terms of variety and quality. Dinner offerings are also well-regarded with several standout items such as the coconut lemonade, although some guests find the prices high compared to the quality.
Cleanliness is frequently cited as a major strength of the hotel with rooms and facilities maintaining high standards. Despite minor issues such as lack of hot water and occasional maintenance slip-ups, the hotel's cleanliness and organization contribute to a pleasant atmosphere.
The staff at Hotel Catedral Plaza are often described as friendly, helpful and attentive, significantly enhancing the guest experience. Exceptional service is noted across various areas of the hotel, though there are rare mentions of overwhelmed or unhelpful staff members.
One area highlighted for improvement is the WiFi service, which some guests find inconsistent and slow. Improving this service could enhance the overall experience for future visitors.
The rooftop pool is another standout feature, offering breathtaking views of Santa Marta Cathedral and the surrounding cityscape. While the pool area is generally well-received, some guests have noted concerns about its cleanliness and maintenance.
Overall, Hotel Catedral Plaza is recognized for its excellent location, comfortable and clean rooms and exceptional staff, making it a strong choice for those looking to immerse themselves in the vibrant atmosphere of Santa Marta's old town. While it receives some criticism regarding its four-star rating, many guests feel that its positive aspects outweigh any shortcomings.
Categories
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Honeymoon
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Rodadero