Hotel Univers
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Summary of reviewsHotel Univers is widely praised for its prime location, nestled close to major attractions like the sea, marina and city center of Rosas. The hotel's beautiful and peaceful surroundings allow easy access to shops, restaurants and beaches, garnering high marks for convenience and tranquility. Free parking and superb harbor and sea views from the rooms enhance its appeal significantly.
The breakfast buffets at Hotel Univers receive consistent accolades for their abundance and variety with guests enjoying a wide selection of high-quality options in a scenic setting. Reviews frequently highlight the hearty and delicious nature of the offerings, making breakfast a standout feature of the stay. While a few areas for improvement were noted, the overall dining experience, including dinner buffets, is generally positive, offering plenty of options including grilled meats and fish, all enjoyed in a bright and clean dining space often complemented by live music and entertainment.
Cleanliness is another frequently praised aspect with guests noting the spotless conditions throughout the hotel, from rooms to common areas. Daily cleaning services and fresh towels contribute to this high standard, alongside courteous and professional staff who ensure a welcoming and attentive stay.
The staff at Hotel Univers add significantly to the positive guest experience with their friendly, professional and attentive demeanor. Descriptions of the staff reflect their warm reception and polite, efficient service, making guests feel well-cared for throughout their stay.
The hotel's pool is a major highlight, described as large, clean and family-friendly with ample sunbeds and a pleasant atmosphere. Guests appreciate the well-maintained environment and extended hours, which allow for a relaxing and enjoyable time by the pool.
Guests also commend the hotel's proximity to a clean, safe and picturesque beach. The convenience of a short walk to the beach, coupled with stunning views from the hotel's balconies, provides a serene and charming beach experience ideal for families and romantic getaways.
While the rooms at Hotel Univers receive mixed reviews, many guests appreciate their spaciousness and the beautiful views from balconies. Cleanliness remains a strong point, although some guests noted outdated decor and minor issues with amenities that suggest areas for potential updates. Despite these points, the fundamental aspects of comfort, cleanliness and location are well-managed, contributing to a pleasant stay.
Overall, Hotel Univers offers a largely positive and satisfying experience for guests, driven by its excellent location, outstanding breakfast, pristine conditions, welcoming staff, beautiful pool and convenient beach access. While there are some areas for improvement, especially in room decor and Wi-Fi reliability, the hotel consistently provides good value for money and a delightful stay for most visitors.
Categories
The breakfast buffets at Hotel Univers receive consistent accolades for their abundance and variety with guests enjoying a wide selection of high-quality options in a scenic setting. Reviews frequently highlight the hearty and delicious nature of the offerings, making breakfast a standout feature of the stay. While a few areas for improvement were noted, the overall dining experience, including dinner buffets, is generally positive, offering plenty of options including grilled meats and fish, all enjoyed in a bright and clean dining space often complemented by live music and entertainment.
Cleanliness is another frequently praised aspect with guests noting the spotless conditions throughout the hotel, from rooms to common areas. Daily cleaning services and fresh towels contribute to this high standard, alongside courteous and professional staff who ensure a welcoming and attentive stay.
The staff at Hotel Univers add significantly to the positive guest experience with their friendly, professional and attentive demeanor. Descriptions of the staff reflect their warm reception and polite, efficient service, making guests feel well-cared for throughout their stay.
The hotel's pool is a major highlight, described as large, clean and family-friendly with ample sunbeds and a pleasant atmosphere. Guests appreciate the well-maintained environment and extended hours, which allow for a relaxing and enjoyable time by the pool.
Guests also commend the hotel's proximity to a clean, safe and picturesque beach. The convenience of a short walk to the beach, coupled with stunning views from the hotel's balconies, provides a serene and charming beach experience ideal for families and romantic getaways.
While the rooms at Hotel Univers receive mixed reviews, many guests appreciate their spaciousness and the beautiful views from balconies. Cleanliness remains a strong point, although some guests noted outdated decor and minor issues with amenities that suggest areas for potential updates. Despite these points, the fundamental aspects of comfort, cleanliness and location are well-managed, contributing to a pleasant stay.
Overall, Hotel Univers offers a largely positive and satisfying experience for guests, driven by its excellent location, outstanding breakfast, pristine conditions, welcoming staff, beautiful pool and convenient beach access. While there are some areas for improvement, especially in room decor and Wi-Fi reliability, the hotel consistently provides good value for money and a delightful stay for most visitors.
Dog Friendly Hotel
This hotel is tagged as pet-friendly. As a hotel, it provides a certain level of service and facilities that are beneficial for guests traveling with pets.
Dogs Stay Free
Hotel near Nightlife Spots
Located near the city center and beachfront area, providing easy access to the nightlife along the promenade. Also features an outdoor swimming pool.
Hotel with Parking
Hotel Univers features a free parking garage for both cars and motorbikes. While it also mentions limited free parking and private paid parking, the availability of a free garage is a significant convenience.
3-Star Hotel
This pleasant hotel offers an outdoor swimming pool and Wi-Fi throughout the property. It is located a short walk from Parc Megalitic de Roses, offering convenient access to local attractions. The hotel also includes parking.
Hotel with Outdoor Pool
This hotel is located near the beach and has a nice outdoor pool. The pool is a great place to relax and enjoy the weather.
Hotel where Dogs Stay Free
Located in Roses, this hotel allows dogs for free, offering a comfortable stay in a prime location. The hotel is near the beach and provides easy access to local attractions.
Hotel near The Beach
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Guest Reviews
Hotel Univers receives consistent praise for its prime location. Guests highlight its proximity to key attractions, such as the sea, marina, promenade and city center, making it an ideal spot for those looking to explore Rosas. The hotel is also appreciated for offering free parking, which is a notable advantage for travelers with vehicles. The surroundings are described as beautiful and peaceful, providing tranquility despite being centrally located. Many reviews mention the superb views of the harbor and sea from the hotel rooms, adding to the overall appeal. Guests also found it convenient to have shops, restaurants and beaches within walking distance. In summary, Hotel Univers’s location is frequently mentioned as perfect or ideal, contributing significantly to the favorable guest experiences.
Hotel Univers has consistently received praise for its breakfast offerings, highlighted as abundant, varied and of high quality. Guests appreciate the wide variety of choices available at the breakfast buffet, which includes options for drinks, fruits, cheese, cold cuts and more. The breakfast setting often provides scenic views, adding to the overall dining experience. Many reviews emphasize the generous and hearty nature of the breakfast, ensuring guests start their day well-fed and satisfied.
Several visitors noted the excellent presentation and freshness of the food, while others were pleased with the sweet and savory options suitable for different tastes. The breakfast buffet's extensive and well-stocked spread provides good value for money and it's often included in the room rate, making it a cost-effective aspect of the stay.
Although some reviews mentioned that the breakfast could be improved in specific areas such as offering more fruit or fresher coffee, the general consensus is positive. The staff’s attentiveness in refilling items and maintaining cleanliness also contributes to a pleasant breakfast experience.
Overall, the breakfast at Hotel Univers is frequently described as fantastic, delicious and complete with many guests highlighting it as a key highlight of their stay.
Hotel Univers offers a generally pleasant dining experience with many guests praising the quality and variety of its breakfast and dinner buffets. Frequently described as top-notch, the meals often feature a wide selection of dishes that cater to various tastes, including options suitable for children and those who enjoy grilled meat and fish. The evening buffets, in particular, receive high marks for being plentiful and diverse with some guests noting they change daily, making for interesting and enjoyable dining.
The dining atmosphere is enhanced by live music and entertainment in the evenings, contributing to a relaxing and enjoyable experience. Many guests find the restaurant space to be bright and clean, adding to the overall positive dining ambiance.
However, some reviews highlight concerns about the consistency of the food quality and variety. There are mentions of dinners being repetitive with occasional comments about lukewarm dishes and limited choices for starters and desserts. A few guests feel that the evening meals have deteriorated in quality compared to previous years and could become monotonous over a long stay. Some dishes have been likened to cafeteria food and there's a noticeable mention of pre-prepared meals being not as appealing.
Despite these mixed reviews, many find the value for money exceptional with affordable prices for substantial and tasty meals. The breakfast, like dinner, is well-received for its hearty and generous offerings, setting guests up well for the day ahead. Overall, while there are areas for improvement, the dining experience at Hotel Univers largely meets and often exceeds guests' expectations.
Hotel Univers receives mixed reviews regarding its rooms, yet several positive aspects stand out. Cleanliness is consistently praised with daily upkeep ensuring rooms are well-maintained. Many guests appreciate the spaciousness of the accommodations, especially those that come with a balcony offering picturesque views of the sea, port or pool. The comfort level of the rooms is generally satisfactory with some guests finding the bedding and amenities acceptable for a pleasant stay.
However, several areas need improvement. The hotel rooms have outdated decor, featuring old furniture and fixtures that could benefit from modernization. Specific issues such as small room sizes, tiny or malfunctioning TVs, poor lighting and erratic air conditioning are frequently mentioned. Additionally, noise levels, particularly from slamming doors and street sounds, have been a concern for light sleepers. Some rooms have had issues with unpleasant smells, including cleaning agents and dampness and there have been isolated reports of insect problems.
On the upside, the hotel boasts a convenient location, beautiful swimming pool and scenic surroundings, which guests find charming. The views from the balconies are a highlight for many, adding a touch of tranquility to their stay. While the hotel’s decor and facilities could use a refresh to meet contemporary standards, the fundamental aspects of cleanliness, location and comfort are well-managed.
Hotel Univers has received mixed reviews concerning the comfort and quality of its beds. On one hand, many guests have praised the beds, describing them as comfortable and satisfactory with some highlighting the comfort of the bedding in particular. Words like "comfortable beds," "very comfortable bed," and "comfortable and new bed" are frequently mentioned, indicating that several guests found the sleeping arrangements adequate for a restful night.
However, a considerable number of reviews point out issues with bed comfort. Numerous guests reported that the mattresses and pillows were either too hard, small or old, leading to discomfort and poor sleep quality. Phrases such as "uncomfortable beds," "hard mattress," and "terrible and uncomfortable bed" appear regularly. There's also mention of worn and thin bed sheets, indicating that the linens could use updating. Additionally, some beds were criticized for being too small, which wasn't ideal for taller guests.
Overall, while a segment of travelers found the beds at Hotel Univers to be comfortable and conducive to a good night’s sleep, a significant portion had complaints about the firmness, age and size of the mattresses and pillows. It appears that the hotel would benefit from a comprehensive update to its bedding to cater to the comfort needs of all guests.
Hotel Univers has garnered significant praise for its impeccable cleanliness standards. Guests frequently highlight the spotless conditions throughout the property. The rooms, noted for their cleanliness and spaciousness, are maintained with fresh towels and thoroughly polished surfaces daily. This dedication to cleanliness extends to the bathrooms, described as unblemished and sanitized with sparkling mirrors and gleaming fixtures.
The aroma and overall ambiance of the hotel lend to a fresh, welcoming environment. Guests have particularly appreciated the meticulous cleaning efforts, noting no dust under beds and the neat, uncluttered shelves. The daily room cleaning was consistently reliable, ensuring consistently spotless conditions.
The professional and friendly staff also contribute to the high standards of cleanliness, ensuring that the overall upkeep of the entire establishment remains top-notch. The cleanliness extends to shared facilities like the pool, which is cleaned daily.
While the majority of reviews celebrate the pristine conditions, a few guests noted occasional lapses such as dirty carpets, overlooked details in rooms and a few neglected areas. Nonetheless, the general consensus favors the hotel's dedication to maintaining a clean and pleasant environment, making it a commendable choice for travelers prioritizing cleanliness.
Hotel Univers is widely praised for its staff, who consistently earn high marks for their friendliness, professionalism and attentiveness. Guests describe the reception as great with many noting an excellent welcome and professional treatment. The staff's attentiveness is a recurring theme with references to their well-attuned, kind and efficient nature.
Visitors frequently mention the welcoming atmosphere created by the staff, highlighting their polite and cheerful demeanor. The reception staff, in particular, stand out for their warmth and helpfulness, ensuring a pleasant check-in experience. Moreover, the bar and restaurant teams are also noted for their friendliness and eagerness to assist, contributing to an overall positive guest experience.
Reviewers appreciate the staff's ability to accommodate and attend to their needs promptly. Descriptions such as reliable, well-trained and customer-focused indicate a high standard of service maintained across the board. The cleaning and dining room staff also receive commendations for their courteous and respectful behavior.
Despite some occasional instances of less friendly interactions, the overall consensus is that the staff at Hotel Univers significantly enhance the stay with their genuine care and dedication to service. This warm and welcoming team, combined with the hotel's other amenities, ensures a delightful and satisfactory visit for most guests.
Hotel Univers offers an overall satisfactory Wi-Fi experience with many positive remarks regarding its performance. Guests appreciate the free and unlimited access, which is available in all rooms. The network is described as stable, secure and user-friendly with easy login procedures and no setup issues. The signal strength is generally good with reliable and fast connections that allow for smooth browsing without interruptions. This makes it convenient for guests needing consistent performance during their stay.
However, there are some negative comments highlighting occasional problems with Wi-Fi. Issues such as weak signals, slow speeds and intermittent connectivity have been noted. Some guests mentioned that the Wi-Fi could be better, especially concerning its range and reliability. A few found that Wi-Fi was not included or access was considered too expensive.
Overall, while the Wi-Fi at Hotel Univers is mostly reliable and praised for its convenience, there are instances where improvements could enhance guest satisfaction.
Hotel Univers boasts a spectacular outdoor swimming pool that has garnered numerous positive guest reviews. The pool is described as large, beautiful and sparkling clean with a well-maintained environment. The spacious pool area features ample sunbeds and a child-friendly design, contributing to a relaxing and inviting atmosphere.
Facilities around the pool are commendable, including complementary loungers, towels, vibrant entertainment and a pleasant poolside bar. The pool remains open until 9 pm, allowing guests extended time to enjoy its refreshing waters. Sun loungers are plentiful, making it easy to find a spot to unwind.
Many guests appreciate the pool's calm and peaceful ambiance, making it an excellent spot for families and children. The area is safe, supervised by a lifeguard and consistently cleaned, ensuring a pleasant swimming experience.
While some reviews mention the pool being a bit small, the overwhelming sentiment celebrates its great maintenance, beautiful design and overall enjoyment factor. Overall, Hotel Univers's swimming pool offers a delightful and refreshing escape, making it a significant highlight of the stay.
Hotel Univers boasts an enviable location with the beach just a short stroll away, offering guests the luxury of proximity to the sea without the need for transportation. The stunning beach views, which can be enjoyed from many of the hotel's balconies, are a standout feature with guests frequently praising the picturesque scenery of the harbor and coastline. The area around the hotel is described as serene and pleasant, making it ideal for family outings and romantic getaways.
The beach itself is clean, safe and child-friendly, featuring smooth, white sand perfect for barefoot walks and various beach activities. Visitors also highlight the easy access to the shoreline, stating that one can reach it within minutes, providing a hassle-free beach experience. The tranquil blue waters and harmonious atmosphere contribute to a relaxing ambiance, enhanced by saturating sunshine ideal for a leisurely day by the sea.
For those interested in a bit of adventure, the tides and waves offer additional excitement and the proximity to both the city center and the port adds to the convenience. Overall, guests of Hotel Univers appreciate the excellent beach location, the breathtaking views and the overall serene environment perfect for both relaxation and family-friendly activities.
Hotel Univers offers several parking options, though availability can be a challenge. Guests frequently noted the presence of free and secured parking, including specific spots for motorcycles and trucks. These parking facilities are easy to locate with some guests finding ample spaces close to the hotel entrance. The parking lot is described as convenient with real-time availability and a safe location.
However, the hotel parking lot itself is often deemed too small, especially during peak times, leading to difficulties in finding a spot. With limited spaces, many guests had to utilize nearby parking facilities, which, although sometimes complimentary or very affordable, could be a bit farther from the hotel.
For those bringing larger vehicles, the parking spaces can be tight and the maintenance of the parking area occasionally comes into question. Despite these downsides, a number of guests found parking to be manageable with no significant issues impacting their stay. Overall, Hotel Univers offers a blend of on-site and nearby parking options, but the limited space means it’s advisable to plan ahead, especially during busy periods.
Hotel Univers offers a family-friendly environment with numerous amenities and activities designed for children. The hotel is well-situated in a quiet area, yet conveniently close to the city center, making it perfect for family stays. Guests have praised the kid-friendly pool and playground, as well as the range of activities and games available for young ones. The half-board option is ideal for families, providing good value for money and ensuring that meal times are easy and enjoyable.
The accommodations are spacious and often include adjoining rooms to accommodate families of different sizes. Safety is a priority at the hotel, giving parents peace of mind while their children play. The family atmosphere is a recurring theme in reviews with many guests noting how well the hotel caters to families, making it an excellent choice for a family vacation or weekend getaway.
Entertainment and activities for children are abundant and the hotel's mini club is a hit with younger guests. This allows parents to relax knowing their kids are engaged in safe, enjoyable activities. While the common areas could benefit from better lighting and cleanliness, the overall experience for families is overwhelmingly positive with shared experiences and happy hours creating lasting memories. The hotel even goes the extra mile by offering complimentary teddy bears for children, adding a special touch to their stay.
Hotel Univers offers a vibrant nightlife experience, ideal for guests seeking lively evening entertainment. The area around the hotel brims with nightly activities including dance evenings, musical performances and colorful shows. Noteworthy are the evening concerts featuring live music, which add to the high-energy atmosphere. Guests can enjoy a myriad of options, from dance parties with DJs to engaging musical events that involve the audience. There's also a variety of bars and clubs nearby contributing to the vivid, fun-filled ambiance.
Despite the abundant nightlife, the hotel maintains a balance, ensuring no overwhelming noise disturbs a restful night, except perhaps during organized events. While some found the music too loud at times, many appreciated the entertaining evening programs and attentive staff.
Particularly enjoyable are the evening dances and musical entertainment, which range from lively dance parties to enjoyable musical evenings until midnight. The terrace becomes a focal point at night with live music adding to the pleasant atmosphere. While the entertainment theme sometimes leans toward older audiences, the excitement and tempo of the night events are generally well-received, offering a satisfactory and enjoyable nightlife experience for guests.
Hotel Univers, a three-star establishment, offers good value for the price, making it a suitable choice for budget-conscious travelers. Reviewers often praise its affordability and good location, noting that the low price translates into excellent value for money. The hotel is described as clean and comfortable, which aligns well with its rating.
Despite being adequately rated as a three-star hotel, guests have pointed out that the facilities and decor are quite outdated. There are numerous mentions of the need for modernization with the bathrooms and overall decor being particularly highlighted as areas for improvement. The aged appearance and outdated features, such as old-fashioned furniture and timeworn premises, suggest that the hotel would benefit from some renovations and updates.
Service at Hotel Univers has received positive feedback, described by reviewers as good and meeting the expectations of a three-star facility. While the establishment itself is seen to exceed in offering basic quality and standard comforts, there is a consensus that some modest improvements and maintenance work are needed to enhance the overall experience.
In summary, Hotel Univers meets the standard of a three-star hotel by providing comfortable and generally satisfactory accommodations. It stands out for its economic and value-based offerings but falls short in terms of modernity and upkeep, making it a mixed bag for potential guests who weigh cost against contemporary facilities.
Hotel Univers consistently receives praise for its business-friendly environment and facilities, making it a popular choice for corporate travelers. Guests appreciate the clean and calm atmosphere which is conducive to work. The hotel offers a variety of business services including functional meeting rooms, workstations and conference facilities equipped with all necessary business tools such as desks, plug points and water stations.
The free WiFi is generally well-regarded with specific mention of it being suitable and good for business needs, though there were isolated reports of poor WiFi performance. Print services and access to stationery further facilitate a productive stay.
The property features designated business areas, private corners for calls and professional spaces which contribute to a business-like ambiance. The staff is noted for their professional attitude, complementing the hotel's focus on corporate welcome and corporate events. Business travelers will find the hotel’s location better suited for specific business activities rather than tourist attractions.
While some reviews highlight minor drawbacks such as parking difficulties and occasional access card issues, the overall consensus is that Hotel Univers provides a satisfactory and supportive environment for business travelers.
Hotel Univers appears to offer a mix of accessibility features, making it a generally comfortable choice for guests with disabilities. The hotel has easy access with reserved parking spaces, although some found parking still challenging. They have made efforts to accommodate wheelchair users with wheelchair-friendly pathways and ramp access.
The entrance and public areas of the hotel are designed for ease of mobility and the presence of an elevator further supports access to different floors. Guest reviews highlight the availability of disabled access rooms and accommodations such as room adjustments and specialized bathroom assistance for those with mobility needs.
The pool area receives praise for being both perfect and accessible and the well-maintained garden paths add to the ease of movement within the hotel's grounds. Rooms are described as spacious, which contributes to overall comfort for guests with disabilities. However, there are mentions of limited accessible areas and rooms, indicating that not all parts of the hotel are as easily navigable.
Overall, Hotel Univers provides reasonable comfort and mobility access, though some areas may still pose challenges for guests with more significant mobility issues.
The outdoor pool at Hotel Univers consistently receives high praise from guests. Many highlight the pool's pleasant and inviting atmosphere, mentioning its ample space and the abundance of sunbeds available, making it perfect for sunbathing and relaxing. Guests appreciate the clean and well-maintained facilities with multiple comments about the pool's cleanliness and clear water. The pool area is described as calm and serene, offering a relaxing setting with a spacious terrace and comfortable loungers.
Several reviews point out the large size of the pool, deeming it suitable for both adults and families, although a few mentioned that for the size of the establishment, the pool might feel small during peak times. There is also appreciation for the child-safe features, making it a family-friendly option. The pool is noted to be refreshing and the surrounding area is in close proximity to commercial streets, adding to the convenience for guests.
Overall, the pool at Hotel Univers is seen as a standout feature, providing a superb and delightful outdoor experience, although a minor need for improvement in facilities and supervision is occasionally mentioned.
Hotel Univers stands out for its dog-friendly policy that greatly appeals to pet owners who prefer traveling with their furry companions. The hotel is well received among dog lovers for allowing dogs in the hotel and rooms, ensuring that pets are a welcomed addition to the guest experience. Attentive to the needs of pet owners, the hotel offers thoughtful amenities such as pet areas, dog zones and even pet treats.
Guests appreciate the generous policy that permits pets without any additional charges, a rarity that makes this accommodation even more desirable for those with pets. Pet bowls and gifts are offered to enhance the comfort of four-legged visitors, affirming the hotel’s dedication to being dog-friendly.
While dogs are not allowed in the restaurant, the overall positive reception of pets, including no extra costs for their stay, provides a hassle-free experience for travelers accompanied by their pets. This paw-friendly hotel ensures that both humans and their furry friends enjoy a pleasant, accommodating stay.
Location Show Map
Location
Breakfast
Several visitors noted the excellent presentation and freshness of the food, while others were pleased with the sweet and savory options suitable for different tastes. The breakfast buffet's extensive and well-stocked spread provides good value for money and it's often included in the room rate, making it a cost-effective aspect of the stay.
Although some reviews mentioned that the breakfast could be improved in specific areas such as offering more fruit or fresher coffee, the general consensus is positive. The staff’s attentiveness in refilling items and maintaining cleanliness also contributes to a pleasant breakfast experience.
Overall, the breakfast at Hotel Univers is frequently described as fantastic, delicious and complete with many guests highlighting it as a key highlight of their stay.
Dinner
The dining atmosphere is enhanced by live music and entertainment in the evenings, contributing to a relaxing and enjoyable experience. Many guests find the restaurant space to be bright and clean, adding to the overall positive dining ambiance.
However, some reviews highlight concerns about the consistency of the food quality and variety. There are mentions of dinners being repetitive with occasional comments about lukewarm dishes and limited choices for starters and desserts. A few guests feel that the evening meals have deteriorated in quality compared to previous years and could become monotonous over a long stay. Some dishes have been likened to cafeteria food and there's a noticeable mention of pre-prepared meals being not as appealing.
Despite these mixed reviews, many find the value for money exceptional with affordable prices for substantial and tasty meals. The breakfast, like dinner, is well-received for its hearty and generous offerings, setting guests up well for the day ahead. Overall, while there are areas for improvement, the dining experience at Hotel Univers largely meets and often exceeds guests' expectations.
Rooms
However, several areas need improvement. The hotel rooms have outdated decor, featuring old furniture and fixtures that could benefit from modernization. Specific issues such as small room sizes, tiny or malfunctioning TVs, poor lighting and erratic air conditioning are frequently mentioned. Additionally, noise levels, particularly from slamming doors and street sounds, have been a concern for light sleepers. Some rooms have had issues with unpleasant smells, including cleaning agents and dampness and there have been isolated reports of insect problems.
On the upside, the hotel boasts a convenient location, beautiful swimming pool and scenic surroundings, which guests find charming. The views from the balconies are a highlight for many, adding a touch of tranquility to their stay. While the hotel’s decor and facilities could use a refresh to meet contemporary standards, the fundamental aspects of cleanliness, location and comfort are well-managed.
Beds
However, a considerable number of reviews point out issues with bed comfort. Numerous guests reported that the mattresses and pillows were either too hard, small or old, leading to discomfort and poor sleep quality. Phrases such as "uncomfortable beds," "hard mattress," and "terrible and uncomfortable bed" appear regularly. There's also mention of worn and thin bed sheets, indicating that the linens could use updating. Additionally, some beds were criticized for being too small, which wasn't ideal for taller guests.
Overall, while a segment of travelers found the beds at Hotel Univers to be comfortable and conducive to a good night’s sleep, a significant portion had complaints about the firmness, age and size of the mattresses and pillows. It appears that the hotel would benefit from a comprehensive update to its bedding to cater to the comfort needs of all guests.
Cleanliness
The aroma and overall ambiance of the hotel lend to a fresh, welcoming environment. Guests have particularly appreciated the meticulous cleaning efforts, noting no dust under beds and the neat, uncluttered shelves. The daily room cleaning was consistently reliable, ensuring consistently spotless conditions.
The professional and friendly staff also contribute to the high standards of cleanliness, ensuring that the overall upkeep of the entire establishment remains top-notch. The cleanliness extends to shared facilities like the pool, which is cleaned daily.
While the majority of reviews celebrate the pristine conditions, a few guests noted occasional lapses such as dirty carpets, overlooked details in rooms and a few neglected areas. Nonetheless, the general consensus favors the hotel's dedication to maintaining a clean and pleasant environment, making it a commendable choice for travelers prioritizing cleanliness.
Staff
Visitors frequently mention the welcoming atmosphere created by the staff, highlighting their polite and cheerful demeanor. The reception staff, in particular, stand out for their warmth and helpfulness, ensuring a pleasant check-in experience. Moreover, the bar and restaurant teams are also noted for their friendliness and eagerness to assist, contributing to an overall positive guest experience.
Reviewers appreciate the staff's ability to accommodate and attend to their needs promptly. Descriptions such as reliable, well-trained and customer-focused indicate a high standard of service maintained across the board. The cleaning and dining room staff also receive commendations for their courteous and respectful behavior.
Despite some occasional instances of less friendly interactions, the overall consensus is that the staff at Hotel Univers significantly enhance the stay with their genuine care and dedication to service. This warm and welcoming team, combined with the hotel's other amenities, ensures a delightful and satisfactory visit for most guests.
Wi-Fi
However, there are some negative comments highlighting occasional problems with Wi-Fi. Issues such as weak signals, slow speeds and intermittent connectivity have been noted. Some guests mentioned that the Wi-Fi could be better, especially concerning its range and reliability. A few found that Wi-Fi was not included or access was considered too expensive.
Overall, while the Wi-Fi at Hotel Univers is mostly reliable and praised for its convenience, there are instances where improvements could enhance guest satisfaction.
Pool
Facilities around the pool are commendable, including complementary loungers, towels, vibrant entertainment and a pleasant poolside bar. The pool remains open until 9 pm, allowing guests extended time to enjoy its refreshing waters. Sun loungers are plentiful, making it easy to find a spot to unwind.
Many guests appreciate the pool's calm and peaceful ambiance, making it an excellent spot for families and children. The area is safe, supervised by a lifeguard and consistently cleaned, ensuring a pleasant swimming experience.
While some reviews mention the pool being a bit small, the overwhelming sentiment celebrates its great maintenance, beautiful design and overall enjoyment factor. Overall, Hotel Univers's swimming pool offers a delightful and refreshing escape, making it a significant highlight of the stay.
Beach
The beach itself is clean, safe and child-friendly, featuring smooth, white sand perfect for barefoot walks and various beach activities. Visitors also highlight the easy access to the shoreline, stating that one can reach it within minutes, providing a hassle-free beach experience. The tranquil blue waters and harmonious atmosphere contribute to a relaxing ambiance, enhanced by saturating sunshine ideal for a leisurely day by the sea.
For those interested in a bit of adventure, the tides and waves offer additional excitement and the proximity to both the city center and the port adds to the convenience. Overall, guests of Hotel Univers appreciate the excellent beach location, the breathtaking views and the overall serene environment perfect for both relaxation and family-friendly activities.
Parking
However, the hotel parking lot itself is often deemed too small, especially during peak times, leading to difficulties in finding a spot. With limited spaces, many guests had to utilize nearby parking facilities, which, although sometimes complimentary or very affordable, could be a bit farther from the hotel.
For those bringing larger vehicles, the parking spaces can be tight and the maintenance of the parking area occasionally comes into question. Despite these downsides, a number of guests found parking to be manageable with no significant issues impacting their stay. Overall, Hotel Univers offers a blend of on-site and nearby parking options, but the limited space means it’s advisable to plan ahead, especially during busy periods.
Family
The accommodations are spacious and often include adjoining rooms to accommodate families of different sizes. Safety is a priority at the hotel, giving parents peace of mind while their children play. The family atmosphere is a recurring theme in reviews with many guests noting how well the hotel caters to families, making it an excellent choice for a family vacation or weekend getaway.
Entertainment and activities for children are abundant and the hotel's mini club is a hit with younger guests. This allows parents to relax knowing their kids are engaged in safe, enjoyable activities. While the common areas could benefit from better lighting and cleanliness, the overall experience for families is overwhelmingly positive with shared experiences and happy hours creating lasting memories. The hotel even goes the extra mile by offering complimentary teddy bears for children, adding a special touch to their stay.
Nightlife
Despite the abundant nightlife, the hotel maintains a balance, ensuring no overwhelming noise disturbs a restful night, except perhaps during organized events. While some found the music too loud at times, many appreciated the entertaining evening programs and attentive staff.
Particularly enjoyable are the evening dances and musical entertainment, which range from lively dance parties to enjoyable musical evenings until midnight. The terrace becomes a focal point at night with live music adding to the pleasant atmosphere. While the entertainment theme sometimes leans toward older audiences, the excitement and tempo of the night events are generally well-received, offering a satisfactory and enjoyable nightlife experience for guests.
3 Star
Despite being adequately rated as a three-star hotel, guests have pointed out that the facilities and decor are quite outdated. There are numerous mentions of the need for modernization with the bathrooms and overall decor being particularly highlighted as areas for improvement. The aged appearance and outdated features, such as old-fashioned furniture and timeworn premises, suggest that the hotel would benefit from some renovations and updates.
Service at Hotel Univers has received positive feedback, described by reviewers as good and meeting the expectations of a three-star facility. While the establishment itself is seen to exceed in offering basic quality and standard comforts, there is a consensus that some modest improvements and maintenance work are needed to enhance the overall experience.
In summary, Hotel Univers meets the standard of a three-star hotel by providing comfortable and generally satisfactory accommodations. It stands out for its economic and value-based offerings but falls short in terms of modernity and upkeep, making it a mixed bag for potential guests who weigh cost against contemporary facilities.
Business
The free WiFi is generally well-regarded with specific mention of it being suitable and good for business needs, though there were isolated reports of poor WiFi performance. Print services and access to stationery further facilitate a productive stay.
The property features designated business areas, private corners for calls and professional spaces which contribute to a business-like ambiance. The staff is noted for their professional attitude, complementing the hotel's focus on corporate welcome and corporate events. Business travelers will find the hotel’s location better suited for specific business activities rather than tourist attractions.
While some reviews highlight minor drawbacks such as parking difficulties and occasional access card issues, the overall consensus is that Hotel Univers provides a satisfactory and supportive environment for business travelers.
Accessible
The entrance and public areas of the hotel are designed for ease of mobility and the presence of an elevator further supports access to different floors. Guest reviews highlight the availability of disabled access rooms and accommodations such as room adjustments and specialized bathroom assistance for those with mobility needs.
The pool area receives praise for being both perfect and accessible and the well-maintained garden paths add to the ease of movement within the hotel's grounds. Rooms are described as spacious, which contributes to overall comfort for guests with disabilities. However, there are mentions of limited accessible areas and rooms, indicating that not all parts of the hotel are as easily navigable.
Overall, Hotel Univers provides reasonable comfort and mobility access, though some areas may still pose challenges for guests with more significant mobility issues.
Outdoor Pool
Several reviews point out the large size of the pool, deeming it suitable for both adults and families, although a few mentioned that for the size of the establishment, the pool might feel small during peak times. There is also appreciation for the child-safe features, making it a family-friendly option. The pool is noted to be refreshing and the surrounding area is in close proximity to commercial streets, adding to the convenience for guests.
Overall, the pool at Hotel Univers is seen as a standout feature, providing a superb and delightful outdoor experience, although a minor need for improvement in facilities and supervision is occasionally mentioned.
Dog Friendly
Guests appreciate the generous policy that permits pets without any additional charges, a rarity that makes this accommodation even more desirable for those with pets. Pet bowls and gifts are offered to enhance the comfort of four-legged visitors, affirming the hotel’s dedication to being dog-friendly.
While dogs are not allowed in the restaurant, the overall positive reception of pets, including no extra costs for their stay, provides a hassle-free experience for travelers accompanied by their pets. This paw-friendly hotel ensures that both humans and their furry friends enjoy a pleasant, accommodating stay.
Yes, Hotel Univers has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Univers.
Yes, Hotel Univers welcomes dogs.
Yes, parking facilities are available at Hotel Univers.
No, Hotel Univers doesn't have a gym.
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