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Hotel Mas Palou

Roses , Carretera Arenes, S/n (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Mas Palou in Catalonia is a serene retreat that perfectly merges tranquility with accessibility to vibrant attractions. Nestled in a picturesque rustic setting surrounded by olive trees, it offers stunning views and an ideal base to explore the Natural Park of Cap de Creus. Guests often praise its peaceful environment away from the hustle of Rosa while remaining a short ride from town and beaches, with ample parking making it convenient for car travelers.

Breakfast is a notable highlight, celebrated for its hearty buffet-style offering with a wide range of delicious options, though some find the starting time late. Dinner experiences during operational hours are generally positive, featuring good value and tasty grilled meat and seafood paella, despite occasional variability in quality and higher-than-average prices.

Room reviews are mixed, with high marks for spaciousness and cleanliness, some even offering whirlpool bathtubs for added comfort. Still, a need for modernization and better ventilation is frequently mentioned. Cleanliness around the hotel is largely commendable, though improvements in specific areas like bathrooms are suggested.

The staff is often acknowledged for their warmth and friendliness, enhancing guests' stay through attentive service and multilingual communication. Despite sporadic mentions of connectivity issues, WiFi is mostly available in common areas.

While the spa facilities present an opportunity for relaxation, they are frequently seen as needing renovation, with many guests indicating maintenance issues. Similarly, the pool area offers a peaceful retreat with lovely views, though the indoor pool faces criticism regarding accessibility and temperature.

Free and secure parking is a standout feature, complementing the hotel's value and adding to its practical allure. Families find the environment accommodating, with amenities for children and a comfortable atmosphere suited for family exploration.

Overall, Hotel Mas Palou presents a charming getaway with significant advantages in location, dining, and hospitality, ideal for those seeking a peaceful stay with convenient access to the Costa Brava's attractions.
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Hotel near Golf Courses

This hotel is located in Roses and boasts its own golf course on the premises, providing direct and excellent access for golf enthusiasts.

Hotel with Parking

This hotel offers free private parking directly on-site, with no reservation required. Guests consistently note the availability of 'plenty of parking space', ensuring ease and convenience for vehicle owners.

Cheap Hotel

Hotel Mas Palou offers a budget-friendly stay a bit further from the city center. This allows guests to enjoy a quieter environment while still having easy access to Roses' attractions.

Small Hotel

This hotel offers a tranquil retreat away from the bustling town center. It provides a relaxing and intimate experience with a focus on personalized service.

Hotel with Outdoor Pool

This rural hotel features an outdoor swimming pool and a swim-up bar. It offers a seasonal outdoor pool.

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Accessible Hotel

3-Star Hotel

Room Types

Superior Double Room This stylish air-conditioned room offers a flat-screen TV, and a spacious bathroom with a spa bath, a shower and a hairdryer.

Double Room This air-conditioned room has a plasma-screen TV and a bathroom with a hydromassage bath.

Budget Double Room Guests will have a special experience as the double room features a pool with a view. The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Suite with Private Pool This suite features a private bathroom and air conditioning. The unit offers 1 bed.

About Hotel Mas Palou

License: HG-004885-05

Guest Reviews

7.7

Good

Location

Hotel Mas Palou offers a serene escape nestled amidst nature in the beautiful Catalonia region. Its location is heralded as exceptional, ideally positioned between Rosa and Cadaqués, allowing guests the perfect balance of tranquility and access to nearby attractions. Set in a stunning surroundings, the hotel is perched on an elevated site, providing breathtaking views of the surrounding mountains.

Guests appreciate the calm and peaceful environment, which lies away from the hustle and bustle of Rosa yet remains only a short car ride from the town’s vibrant center and beaches. This makes it an excellent base for exploring the nearby Natural Park of Cap de Creus and other coastal sites.

The hotel's charming and rustic setting, including its beautifully renovated 400-year-old farmhouse structure, offers a delightful ambiance for relaxation. Surrounded by olive trees and greenery, it's perfect for a peaceful stay or a picturesque getaway in the midst of nature, especially suited for guests traveling with dogs.

For those traveling by car, the hotel provides a convenient and secure parking area. The proximity to major roads offers easy access for excursions to explore the area, while the quiet locale ensures a restful retreat from the busyness of city life.

Overall, the hotel's beautiful location, in harmony with its welcoming staff and comfortable amenities, presents an idyllic setting for guests looking to enjoy the tranquility of countryside charm close to the vibrant attractions of the Costa Brava.

Breakfast

Hotel Mas Palou has garnered positive praise for its breakfast offerings, celebrated by guests for its delicious taste and generous portions. The breakfast features a diverse range of options, ensuring there is something to please most visitors. Guests are delighted by the buffet-style spread, which includes varieties of pastries, bread, cold cuts, eggs, sausages, and fresh coffee from an espresso machine. A continental style is adopted, offering a comprehensive choice and sufficient quantities.

The quality of the breakfast frequently receives commendations, described as hearty, tasty, and even spectacular. It typically includes sweet and savory items, catering to different palates, with reports of high satisfaction with the freshness and preparation of the foods. The all-you-can-eat buffet style is appreciated, offering guests the opportunity to fill their plates to their liking.

However, while positive reviews abound, several guests have noted that the breakfast starts at 9 AM, which can be considered too late for those eager to begin their travels early. A few reviews mention limited options for guests with dietary restrictions, such as the lack of gluten-free products, and some note minor shortcomings in variety, particularly in the availability of fresh fruits and pastries.

Overall, despite the minor critiques, the breakfast at Hotel Mas Palou remains a highlight for many, complementing the hotel's charming natural surroundings and attentive service.

Dinner

Hotel Mas Palou offers a distinctive dining experience, largely thanks to its promising restaurant known for quality dishes and good grilled meat. Guests have highlighted the excellent food, including a memorable seafood paella and delicious grilled beef. The meals are generally considered tasty, somewhat simple, yet good value for money. For those who enjoy generous portions, the restaurant doesn't disappoint, often rounding off a perfect vacation day with exquisite food and drinks.

The breakfast is plentiful and quite satisfactory, contributing to overall positive dining impressions when it's open. However, there have been some seasonal closures, and the restaurant is typically closed during the off-season with some specific weekdays also affected. This inconsistency can be disappointing for guests hoping to enjoy on-site dining regularly.

While some reviews mention variability in food quality, many guests have still enjoyed very good experiences. The dishes may sometimes lack variety, and prices can be on the higher side compared to neighboring establishments, especially when the menu is limited. Nonetheless, for those dining during operational hours, the restaurant generally offers a commendable experience with friendly service and a varied menu.

Rooms

Hotel Mas Palou receives varied remarks concerning its rooms, emphasizing both positive and not-so-positive aspects. On a bright note, guests frequently praise the rooms for their spaciousness and cleanliness, coupled with pleasant comfort. The bedding is often described as comfortable, and some rooms come with whirlpool bathtubs, offering a touch of luxury. However, the charm of the building and its setting in a peaceful environment also add to the appeal, making the stay cozy and relaxing.

Nonetheless, several reviews point out areas for improvement. The furnishings and decor in the rooms appear dated, and there is a clear need for renovation in certain areas, particularly the aging jacuzzi bathtubs and bathrooms. Ventilation issues are a recurring concern, with some rooms lacking windows or suffering from mustiness and humidity. Concerns about soundproofing are also prevalent, as guests sometimes hear noises from adjacent rooms or the restaurant area.

In summary, while the spacious and clean rooms, combined with a quaint setting, make Hotel Mas Palou an attractive option set in nature, enhancements in maintenance, decor, and ventilation could significantly elevate the guest experience.

Beds

Hotel Mas Palou offers a mixed experience when it comes to the comfort of their beds. Many guests highlight the comfort of the beds with remarks on their spacious and cozy nature, often mentioning plush bedding and large beds as a strong point. The beds are generally described as top-notch and the pillows as super comfortable, contributing to excellent sleep quality for quite a few visitors.

However, there are notable concerns regarding the mattresses. Some guests found them too soft, saggy, or in need of a replacement, which may affect the overall sleep experience. Complaints about creaky bed frames and the firmness of mattresses indicate room for improvement in certain accommodations. Despite these issues, many guests still found the beds comfortable enough to enjoy their stay, often appreciating the quality of the bedding itself.

Overall, while there are elements of luxury and relaxation present, guests may encounter variability in bed comfort, suggesting potential updates could enhance the experience further for a consistently pleasant stay at Hotel Mas Palou.

Cleanliness

Hotel Mas Palou presents a mixed picture when it comes to cleanliness, with guests highlighting varying experiences during their stay. On a positive note, the hotel is frequently described as clean, very clean, and well-maintained. The rooms are noted for being spacious, comfortable, and well-structured, with some reviewers emphasizing their satisfaction with clean and comfortable bedding. The staff at the hotel receive commendations for being friendly and attentive, further enhancing the guest experience.

Despite the positive reviews, several guests pointed out areas that need improvement. Recurring concerns include a musty smell in some rooms and persistent mold or humidity issues. Some guests mentioned that certain areas, especially bathrooms and pools, could benefit from more thorough cleaning. Issues like outdated facilities and poor sound insulation also detract from the overall experience.

In summary, while Hotel Mas Palou offers clean accommodations and attentive service, attention to room maintenance and addressing specific cleanliness concerns in select areas would enhance the overall guest experience.

Staff

Hotel Mas Palou impresses visitors with its exceptionally warm and friendly staff, who contribute significantly to guests’ positive experiences. Many reviewers consistently highlight the kindness and attentiveness of the personnel, describing them as welcoming, smiling, and accommodating. The hotel's team creates a pleasant and inviting atmosphere, enhancing the charm of the location and ensuring that guests feel well cared for. Despite occasional mentions of unfavorable interactions, the prevailing sentiment is one of appreciation for the professionalism and helpfulness of the staff. Guests commend the owner and the management for their dedication to customer satisfaction, and single out individual team members, like Antonio the bartender, for their outstanding service. The staff's ability to communicate effectively, often in multiple languages, further underscores their effort to meet guests’ needs. From reception to breakfast service, the friendly demeanor of the staff leaves a lasting impression on visitors, making Hotel Mas Palou a highly recommended choice for those seeking attentive hospitality in a serene and beautiful setting.

Wi-Fi

Visitors to Hotel Mas Palou may find themselves disconnecting in more ways than one, as the WiFi seems to be a recurrent issue highlighted by many guests. While the hotel offers a WiFi connection, it is mainly accessible in the common areas such as the reception and the restaurant. Guests often report that the internet service does not extend to the rooms, leading to difficulties in accessing the internet from the privacy of their accommodations. The strength and reliability of the signal are generally poor, with some visitors noting only a faint connection near certain hotspots. This offers a chance to truly unplug during the stay, as both WiFi and mobile coverage appear limited within the rooms. For those who need to stay connected, heading to the main areas of the hotel may be necessary to get online successfully.

Spa

Hotel Mas Palou offers a spa experience that has room for improvement based on guest feedback. While some visitors appreciate the presence of a jacuzzi in their room, the experience is often marred by maintenance issues. Many guests noted that the whirlpool bathtubs are frequently not in full working order, with complaints about defective jets and dirty plumbing discharges detracting from their enjoyment. The spa area itself appears to be somewhat neglected, with the indoor pool closed and not heated, leading some to describe the water as cold or lukewarm. While the setting is described as a quiet place, ideal for relaxation, guests often find the spa facilities underwhelming, describing it as more of a hot pool rather than a luxurious jacuzzi experience. A recurring theme is that the spa facilities need renovation, with reports of rusty jacuzzis and paint stains. Despite these challenges, the spa is offered for free, though some guests were not informed about its non-operational status beforehand. Overall, while there is potential for a pleasant experience, improvements in maintenance and communication could enhance guest satisfaction.

Pool

The pool experience at Hotel Mas Palou offers a mixed bag of reviews, though many guests highlight its positive aspects. The outdoor pool is frequently praised for its beautiful setting amidst greenery, with panoramic views of the mountains, providing a tranquil and picturesque spot for relaxation. For those seeking solitude, the pool area away from the main building promises peace and quiet, particularly during the week. Families with small children find it quite accommodating, and dog-friendly policies further enhance the appeal for travelers with pets.

Cleanliness and maintenance, however, draw mixed feedback. Some find the pool facilities well-kept, cleaned daily, and commend the availability of sun loungers and umbrellas. Yet, others note issues such as dirt, algae stains, and faulty equipment, occasionally rendering the pool unusable. The indoor pool often faces criticism regarding accessibility and temperature, with reports of it being cold or closed permanently.

Jacuzzis and spa bathtubs in some rooms offer an additional luxury, although not all are in perfect working condition. Despite these occasional setbacks, many guests enjoy the poolside experience as a highlight of their stay, contributing to an overall wonderful vacation at the picturesque Hotel Mas Palou.

Parking

Hotel Mas Palou offers an exceptional parking experience that guests frequently highlight in their reviews. The hotel boasts a large and free parking lot, which is rare in the area, making it a standout feature. Guests appreciate the spaciousness and the sense of security of the parking area, noting its convenience. Parking is available right in front of the hotel, with ample space for cars and even motorcycles, which can be parked in a secured spot monitored by cameras.

The parking facilities are described as easy to access and provide a comfortable experience, whether staying late or arriving at any hour. The gravel parking area presents a rustic charm while remaining functional and accommodating, even for those with special needs such as loading and unloading. The wide-open space not only makes it easy to park larger vehicles but also provides room for leisurely activities like walking dogs.

The strategic location of the parking area contributes to the hotel's appeal, offering a quiet retreat just outside of the bustling areas, yet still conveniently close to all attractions. Guests find the parking aspect of their stay at Hotel Mas Palou as an integral advantage, complementing the overall value for money offered by the hotel.

Family

Hotel Mas Palou offers a welcoming atmosphere suited for families, with a notable emphasis on accommodating guests with children. The environment is described as farm-like, contributing to a wholesome family experience. Guests appreciated the availability of essential amenities for little ones, such as high chairs and cribs. The hotel's location is ideal for family walks and exploring nearby attractions like Roses, Empuriabrava, Cadaqués, Figueres, and Girona. The pool is highlighted as a nice feature for families with small children, adding to the leisure options available. Additionally, the staff's friendliness and caring nature enhance the overall experience, making families feel at home. The hotel also stands out for being pet-friendly, welcoming family dogs and even horses, creating a comprehensive and inclusive environment for all members of the family.

3 Star

Tucked away in picturesque surroundings, Hotel Mas Palou offers a charming escape in a serene location. Guests are often pleasantly surprised by the value for money it provides, with an astonishing price that makes it an affordable choice for travelers. The location itself is magical, with the farmhouse set in a quiet area that exudes a unique charm. Despite some opinions that the hotel does not quite match the expectations of a typical three-star rating, many find it to be a delightful place to stay.

Visitors frequently praise the comfort and convenience of the farmhouse, noting it as a well-located, comfortable, and peaceful haven. Rooms with Jacuzzi amenities enhance the experience, contributing to the overall satisfaction of guests. The service, especially the breakfast, stands out as a highlight, with an abundant and high-quality offering that meets guests' expectations. While there are occasional comments on the basic comfort and decor of the rooms, the positive feedback often overshadows these remarks.

Dining at the hotel receives mixed reviews, with some considering the restaurant prices excessive for the region. However, the quality of the meals generally satisfies, offering good food at a fair price. Attention is drawn to the need for improvements in cleaning services, yet the overall impression of a good service lingers.

While some guests note the noise from nearby events and suggest that the hotel's conditions may not consistently reflect its star rating, the blend of affordability, location, and service make Hotel Mas Palou a recommended option for those seeking a tranquil and economic stay in a beautifully rustic setting.

Dog Friendly

Hotel Mas Palou emerges as a highly recommended destination for travelers with dogs, offering a truly pet-friendly experience. Guests appreciate the hotel's welcoming attitude towards pets, which are allowed in all facilities, including the restaurant and breakfast room. The hotel, nestled in a farmhouse setting, features ample green areas, making it a perfect spot for dog owners to enjoy walks in the great outdoors. The spacious rooms and comfortable beds add to the convenience for those traveling with pets. An additional perk is the friendly and helpful staff who ensure that both pets and their owners have a relaxed stay. For a modest fee of 10 euros per night, dogs are warmly welcomed, and guests have noted the ease of bringing their canine companions along. While there have been instances of noise due to a barking dog, the hotel swiftly provided solutions, showcasing their commitment to guest satisfaction. With its serene surroundings and pet-friendly approach, Hotel Mas Palou is an ideal retreat for those seeking a break with their furry friends.

Yes, Hotel Mas Palou has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Mas Palou.

Yes, Hotel Mas Palou welcomes dogs.

Yes, parking facilities are available at Hotel Mas Palou.

No, Hotel Mas Palou doesn't have a gym.

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