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Summary of reviewsHotel Santa Maria, located centrally in Rotterdam, garners high praise for its exceptional location. Guests appreciate the hotel's proximity to key attractions such as the Erasmus Bridge, the city center and various museums. Its closeness to public transportation and a nearby supermarket adds to its convenience. While its central location occasionally leads to noise from traffic and nightlife, overall, guests find it a tranquil retreat perfect for exploration or business stays.
The breakfast service at Hotel Santa Maria is another highlight, frequently described as extensive, well-organized and accommodating dietary preferences. The variety of choices, including gluten-free options, is appreciated by many. Though minor issues like restocking delays and limited hot food options are occasionally mentioned, the positive sentiment prevails regarding quality and value, particularly emphasizing the good deal of the €10 continental breakfast.
The rooms offer a mixed experience. On the positive side, some rooms are spacious, clean and comfortable with the staff’s attentiveness enhancing the experience. However, issues such as small and dated rooms, insufficient amenities, noise due to thin walls and lack of air conditioning are noted. The hotel staff’s friendliness and helpfulness are consistently praised, contributing significantly to a positive atmosphere despite some room shortcomings.
Cleanliness is another area with mixed reviews. While many guests find the rooms and shared bathrooms clean and well-maintained, specific issues like dirty carpets and inadequate air circulation are pointed out. Nonetheless, the overall cleanliness standard is satisfactory, supported by the staff’s attentive service.
Families find Hotel Santa Maria inviting with spacious family rooms accommodating larger groups comfortably. The hotel’s friendly atmosphere and varied breakfast options cater well to diverse dietary needs, making it a recommendable choice for families. Additionally, its central location offers easy access to vibrant nightlife, though the noise can be a concern.
The beds receive predominantly positive feedback for their comfort, particularly for short stays. While some beds are noted for being old or broken, soft and well-maintained mattresses generally contribute to a good night's sleep.
In summary, Hotel Santa Maria provides a centrally-located, comfortable stay with excellent breakfast and friendly staff, making it a reasonable choice for travelers, especially families. While some room and cleanliness issues may arise, the overall experience remains positive due to the hotel's prime location and welcoming atmosphere. Show more
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Categories
Small Hotel
Located on Scheepstimmermanslaan, Hotel Santa Maria provides a comfortable and cozy atmosphere. Its intimate setting and convenient location make it a suitable choice for a small hotel experience.
Family Friendly Hotel
Hotel near Nightlife Spots
Room Types
Single Room with Private BathroomThis room comes with a TV and a private bathroom.
Twin Room with Private BathroomThis room comes with a TV and a private bathroom.
Triple Room with Private BathroomThis room comes with a TV and a private bathroom.
Budget Single Room with Shared BathroomThis room comes with a TV and shared bathroom.
Budget Twin Room with Shared BathroomThis room comes with a TV and shared bathroom.
Family Room (5 Adults)This room comes with a TV.
Guest Reviews
7.7
Good
Location
Hotel Santa Maria boasts an exceptional location that has received high praise from its guests. Situated in a central area of Rotterdam, the hotel places visitors within walking distance of many key attractions including the Erasmus Bridge, city center and various museums. Guests appreciate its proximity to public transportation with easy access to the train station, tram and metro.
The location allows for convenient strolls to the waterfront, shopping districts and a variety of bars and restaurants. Additionally, the presence of a supermarket across the street adds to the convenience. Despite its central positioning, some guests highlight that the hotel is peacefully located, offering a tranquil retreat from the city’s hustle.
The neighborhood around the hotel is described as nice and cozy, adding to the pleasant stay. Although there are occasional mentions of noise from traffic and late-night revelers, the overall sentiment about the location remains very positive.
Perfect for both leisurely exploration and business stays, Hotel Santa Maria’s central location proves to be an ideal starting point for anyone looking to dive into the heart of Rotterdam while enjoying comfort and convenience.
Breakfast
Hotel Santa Maria boasts a breakfast service that receives consistent praise for its quality and variety. Reviews highlight the delicious and diverse selection, describing the breakfast as very extensive and well-organized. Guests frequently mention the superb breakfast choices and comment on offerings that include chilled juices, coffee and various delightful options. Several guests noted the availability of neatly arranged gluten-free breakfasts, showing attention to dietary preferences. The breakfast is described as both satisfying and plentiful, adding to the overall positive dining experience.
However, some reviews pointed out occasional issues such as breakfast items not always being restocked, delayed service, cold buns and a lack of hot food options like eggs. Additionally, a few guests mentioned limited bread choices and sporadically broken coffee machines. Despite these minor drawbacks, the general sentiment remains positive with many guests appreciating the friendly service, the cleanliness of the breakfast area and the value for the price, particularly highlighting the €10 continental breakfast as a good deal.
Overall, Hotel Santa Maria provides a generally well-regarded breakfast experience that enhances the stay with a few areas noted for potential improvement.
Rooms
The reviews of Hotel Santa Maria paint a varied picture of its rooms. While some guests have praised the big, clean and spacious rooms that are well-suited for a comfortable stay, others have pointed out several shortcomings. Some rooms appear to be small, cramped and lacking in amenities such as bedside lamps, kettles or proper closet space. Cleanliness is a mixed bag with some rooms being described as dirty or having remnants from previous guests, such as hair or old socks. Beds have also been a frequent complaint, ranging from old and broken mattresses to uncomfortable springs.
The decor of the rooms is mentioned as being old and despite their cleanliness, many rooms suffer from being dated. Noise is another recurring issue due to thin walls, making rooms not sufficiently soundproof. The lack of air conditioning and inadequate cooling solutions like fans makes some rooms very hot and stuffy, especially those facing the busy street or courtyard. Shared bathrooms are a common feature and while generally clean, they sometimes come with the smell of smoke or are situated inconveniently outside the room. Some rooms with a great street view or facing the yard have garnered positive remarks.
On the positive side, the hotel staff is consistently praised for being friendly and helpful. The prime location of the hotel also adds to its appeal. The five-bed rooms are particularly noted for accommodating larger groups comfortably. Overall, while Hotel Santa Maria offers some charming and cozy rooms, the experience can be hit or miss, dependent on factors such as room size, cleanliness and noise levels.
Beds
Guests at Hotel Santa Maria have predominantly praised the comfort of its beds, particularly highlighting the soft and well-maintained mattresses. Many reviewers specifically noted that the beds were excellent or very comfortable, making them suitable for a good night's sleep, especially for short stays. However, some guests experienced issues with the condition of the mattresses, mentioning that certain beds were old and creaking or that the mattresses felt broken and in need of replacement. Single beds generally received positive remarks for their comfort, while double beds garnered mixed feedback. Some guests found the double beds and spring mattresses less comfortable and occasionally too soft or narrow. There was also a mention of room temperature affecting sleep quality, but overall, the consensus points towards soft and largely comfortable beds at the hotel.
Cleanliness
At 'Hotel Santa Maria,' cleanliness evokes mixed sentiments among its guests, yet overall impressions lean towards the satisfactory. Positive notes highlight several aspects: many guests found the rooms and bathrooms to be clean and well-maintained. Frequent remarks point to neat and tidy environments with rooms cleaned daily. The facilities, including shared bathrooms, were often described as clean and the common areas as nice. The staff was reportedly helpful, contributing to a more pleasant stay.
On the downside, some guests pointed out specific cleanliness issues. There were reports of dirty carpets, stained bedside tables and broken shower doors. Additionally, some rooms suffered from a lack of air circulation and a somewhat stuffy smell. Inadequate cleaning and areas that needed deep cleaning were mentioned with several guests noting dirt marks in showers and on walls.
Overall, the hotel maintains a generally clean standard with a few areas needing improvement. Those seeking a clean, centrally located stay with attentive staff will find Hotel Santa Maria a reasonable choice, provided they manage their expectations regarding some of the noted shortcomings.
Staff
The staff at Hotel Santa Maria consistently receive high praise for their exceptional friendliness and helpfulness. Reviews highlight the owners' and employees' polite, kind and attentive demeanor, creating a welcoming atmosphere. The administration is known for being particularly helpful with the staff often going above and beyond to assist guests, even accommodating late-night arrivals. Guests frequently describe the staff as pleasant, professional and always available to solve any issues. This level of care and hospitality contributes significantly to the overall positive experience at this cozy and inviting hotel.
Family
Hotel Santa Maria is a delightful option for families seeking a comfortable and cozy stay. The family rooms are spacious, capable of accommodating larger groups, including families with five members or more. Visitors have found the family-friendly atmosphere inviting with the hotel offering a nice balance of convenience and comfort. Breakfast options cater to various dietary needs, including vegan choices, which is a pleasing touch for health-conscious guests. Whether traveling with three kids or making use of the spacious quadruple room, Hotel Santa Maria provides an enjoyable and highly recommended experience for families.
Nightlife
Hotel Santa Maria is ideally situated for those looking to explore the vibrant nightlife of the area. Its central location places guests within walking distance of numerous nightlife venues, including streets lined with shops, restaurants and pubs. Despite some comments on small rooms, the cozy common spaces and bars onsite contribute to a lively atmosphere. The hotel's prime location offers a good nightlife experience, making it a perfect choice for a night out. However, potential visitors should be aware that the nightlife can be noisy.
No, Hotel Santa Maria doesn't have any pool.
No, a spa isn't available at Hotel Santa Maria.
No, Hotel Santa Maria doesn't allow dogs.
No, parking facilities aren't available at Hotel Santa Maria.