Rotterdam, Heemraadssingel 9051.918846,4.455947(Show on Map)
7.9
Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Mr. Lewis Rotterdam is appreciated for its serene and picturesque location by the water in a quiet neighborhood of Rotterdam. It offers guests a peaceful retreat with easy access to the city center, within walking distance of the central station. The area is safe and beautifully maintained, surrounded by charming avenues, lush parks, and offers vibrant local shops and eateries. This central yet tranquil setting makes it ideal for both business and leisure travelers seeking convenience without sacrificing peace.
Guests often praise the hotel's rooms for their stylish, spacious, and modern design, equipped with essential amenities like comfortable bedding, air-conditioning, and tea and coffee-making facilities. Many rooms have beautiful views of the canal or courtyard, contributing to a cozy and appealing stay. While some deficiencies in available electrical outlets and maintenance issues have been noted, overall satisfaction remains high with the accommodations provided.
The hotel excels in cleanliness, with numerous reviews highlighting the spotless and well-maintained state of the rooms and common areas. However, some inconsistencies have been reported, such as issues with dusty floors and occasional odors, suggesting room for improvement in maintaining consistent standards.
The staff receives mixed reviews, though positive feedback is more prevalent. Guests commend their friendliness and helpfulness, often highlighting a specific staff member, Sam, for his responsiveness and problem-solving skills. The hotel's unique check-in and customer service approach, conducted primarily through online platforms like WhatsApp, offers convenience but lacks personal interaction. Some guests have found this system complicated and suggest improvements in on-site support.
Technological conveniences at the hotel, particularly its high-speed Wi-Fi and mobile app accessibility, are well-regarded. The self-check-in process, while modern and efficient, may present challenges to some guests unfamiliar with the system. Despite some connectivity issues, the technological offerings overall are seen as a positive aspect of the stay.
The beds at Mr. Lewis Rotterdam are frequently described as exceptionally comfortable, contributing to a restful night's sleep. Although minor issues with bed setups have been observed, the overall comfort and the clean, stylish environment leave guests satisfied.
While considered a good value for a three-star rating, guests note certain discrepancies in amenities such as the absence of essential toiletries. The hotel's self-service approach and communication style, characterized by numerous emails, may overwhelm some guests, suggesting a need for balance. Nonetheless, for travelers prioritizing location, basic comforts, and modern conveniences, Mr. Lewis Rotterdam presents an attractive option for a comfortable and accessible stay in Rotterdam.
Categories
Free Wi-Fi
This boutique self-service hotel offers free in-room internet, providing guests with access to live TV, games, and Netflix. Guestrooms are designed with laptop-friendly workspaces, ensuring connectivity for various needs.
Small
This hotel provides a cozy and intimate atmosphere. Its location on Heemraadssingel offers a quiet retreat while still being accessible to Rotterdam's attractions.
EV charging stations
Mr.Lewis Rotterdam is a hotel that has electric vehicle charging stations available for guests.
3 Star
Honeymoon
Romantic
Cheap
Room Types
Tiny RoomThe double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Comfy RoomThe double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Standard RoomThe double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a tea and coffee maker, parquet floors, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Large RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, parquet floors as well as an inner courtyard view. The unit offers 1 bed.
Budget Single RoomThe double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a tea and coffee maker, parquet floors and heating. The unit has 1 bed.
Comfy room Canal ViewOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, parquet floors as well as lake views. The unit offers 1 bed.
Guest Reviews
7.9
Good
Review Summaries
Location
Nestled in a serene and picturesque part of Rotterdam, Mr. Lewis Rotterdam boasts an enviable location that combines tranquility with convenience. The hotel is situated in a quiet neighborhood, beautifully set by the water, offering a peaceful retreat yet still providing easy access to the vibrant heart of the city. Guests rave about the stunning views of the canal and river, highlighting the calming essence of the area. The hotel is conveniently located within walking distance, approximately 15 to 20 minutes, from the central station, making it accessible for those looking to explore both the city and its outskirts.
The nearby charming avenues and lush park fronts create an idyllic atmosphere, perfect for leisurely strolls. With good public transportation options close by, including a tram stop, exploring Rotterdam is a breeze. Guests appreciate the proximity to local shops, fantastic restaurants, and bars, which offer a taste of the city's culinary delights and vibrant nightlife, without compromising on the tranquility of their stay. This central yet peaceful setting ensures that travelers experience the best of both worlds, with quiet nights and convenient access to Rotterdam's key attractions.
The area is described as safe, residential, and beautifully maintained, with an appealing blend of urban and suburban environments, making it an ideal choice for both business and leisure travelers seeking a comfortable and well-connected base from which to explore the stunning city of Rotterdam. With its prime location and easy check-in process, Mr. Lewis Rotterdam continues to be a beloved choice among visitors, who cherish the beautiful setting and the excellent balance it offers between relaxation and proximity to the city's bustling life.
Breakfast
Mr. Lewis Rotterdam offers its guests convenience when it comes to breakfast options, despite not having an in-house service. The hotel provides excellent suggestions for nearby cafes and restaurants where guests can enjoy delicious breakfast and brunch. These nearby dining spots are just a short five-minute walk away, ensuring accessibility for a satisfying start to the day. Guests are advised to plan their meals accordingly, as no organized meals are available within the hotel itself.
Rooms
Located in an amazing neighborhood in Rotterdam, Mr. Lewis consistently receives praise for its stylish and spacious rooms. Guests are delighted by the comfortable and beautifully decorated rooms equipped with modern amenities such as coffee and tea-making facilities and functional air-conditioning. The comfortable bedding ensures a restful sleep, while the beautifully renovated interiors and contemporary decor enhance the overall experience.
Guests particularly appreciate the clean and tidy accommodations, noting the spaciousness and excellent quality of the rooms, many of which offer lovely views of the canal or courtyard. Although some rooms are smaller than expected, they still retain a cozy appeal and are well-equipped with essential facilities.
The hotel's location receives accolades for being both central and peaceful, providing easy access to public transport and pleasant surroundings for leisurely walks. The nearby canal offers picturesque views, adding to the charm of the environment.
While certain details such as limited electrical outlets and occasional maintenance issues have been noted, the overall impression is one of satisfaction with the clean, modern design and the care taken in presenting a welcoming space for travelers. Despite minor drawbacks, Mr. Lewis remains an attractive option for a short stay in Rotterdam, offering comfortable accommodations at a reasonable price.
Beds
Visitors to Mr. Lewis Rotterdam frequently praise the hotel's comfortable accommodations, particularly the high-quality beds. Reviews highlight the beds as comfortable, cozy, and even described as a "dream" bed, ensuring a restful night's sleep. Guests appreciate the clean, stylish rooms, which complement the comfort provided by the well-maintained mattresses and bedding of excellent quality. Some reviews note occasional issues with bed setups, like shifting mattress toppers and sofa bed mattresses, but these don't overshadow the overall positive feedback. The blend of comfortable sleeping arrangements and the hotel's modern, peaceful ambiance impresses guests and contributes to a satisfying visit.
Cleanliness
At Mr. Lewis Rotterdam, the majority of guest reviews highlight the exceptional cleanliness of the hotel. Many guests find the rooms to be spotless, modern, and spacious, often mentioning that the cleaning service is effective and maintains high standards. Newly renovated rooms feature clean bedding and well-maintained facilities, creating an overall pleasant ambiance. The hotel’s strategic location also adds to its appeal, with guests appreciating the quiet surroundings.
However, some reviews indicate inconsistencies in cleanliness. A few guests have encountered issues such as dusty floors, cobwebs, and occasional odors, particularly noting problems under the beds or in the bathrooms. Several comments mention maintenance oversights, such as stained linens and unhygienic conditions, detracting from the overall experience.
In summary, while the hotel is frequently praised for its cleanliness and stylish décor, attention to detail is necessary to ensure consistent standards across all areas. Prospective guests should also be aware of occasional service and communication challenges, which have been noted in some reviews.
Staff
Mr. Lewis Rotterdam receives mixed reviews regarding its staff, though positive feedback prevails. Visitors frequently commend the friendliness and helpfulness of the staff, describing them as attentive, accommodating, and quick to assist. Communication is primarily handled via WhatsApp and email, where staff members, particularly one named Sam, are often praised for their rapid and effective responses. Sam's proactive approach and ability to resolve issues through alternative means leave a positive impression on many guests.
Despite some commendations for the team's kindness and efficiency in managing last-minute requests and providing necessary amenities, the hotel's unique check-in process leaves room for improvement. The practice of handling customer service remotely, primarily through online communication, is perceived by some as a bit complicated and lacking a personal touch, with some guests feeling unattended when issues arise. Instances of perceived rudeness and lapse in assistance, such as unresponsiveness to messages or phone calls and the lack of on-site staff, are noted as shortcomings. Additionally, the disconnect between advertised amenities and their availability, along with some concerns regarding cleanliness and the initial impression of arriving at a self-service hotel, detract from the overall experience.
In summary, Mr. Lewis Rotterdam is celebrated for the diligence and friendliness of its staff but might benefit from enhancing on-site support and clarity in communication to match its hospitality with guests' expectations.
Wi-Fi
Mr. Lewis Rotterdam offers several technological conveniences that guests often find impressive, particularly with regard to its Wi-Fi services. The hotel boasts high-speed and stable Wi-Fi access, which many guests appreciate. The accessibility to different areas of the building using a mobile app is highlighted as a modern convenience, making the entry process straightforward and efficient. While some found the self-check-in system and other electronic measures a bit challenging, the ability to communicate with the helpdesk via WhatsApp provided a seamless solution for queries, with quick response times.
However, there are a few drawbacks noted by guests, such as occasional connectivity issues in certain rooms and difficulty using the smartphone-based systems, like placing phones correctly on room reader pads or when smart locks did not function as expected. Despite these minor setbacks, the hotel’s technological offerings, particularly its Wi-Fi, are well-regarded. For travelers who are tech-savvy and appreciate the advances in mobile accessibility, Mr. Lewis Rotterdam provides a glimpse into the future of hotel stays.
3 Star
Mr. Lewis Rotterdam presents an interesting choice for travelers seeking a brief stay, offering good value for money in terms of both price and the quality of accommodation. Guests find the location convenient, with ample paid parking options nearby, making it suitable for those planning to explore Rotterdam for a few days.
The hotel provides comfortable rooms, although guests have noted some discrepancies in amenities. For instance, while the rooms are equipped with conditioner and body lotion from a high-quality brand, the absence of essential toiletries like shampoo and shower gel is a drawback. Some have pointed out that the lack of bathrobes and slippers detracts from the overall experience, especially considering the price. Additionally, room temperature and bedding have been mentioned as areas needing improvement.
The self-service check-in is appreciated for its ease, though guests unfamiliar with the procedure may encounter challenges. The communication from the hotel has been described as excessive, with numerous emails potentially overwhelming guests rather than aiding them.
While the location and basic comforts adhere to three-star standards, some guests feel the level of service does not quite match the cost, comparing it with similar properties that offer more personal contact or amenities at equivalent rates. Nevertheless, Mr. Lewis Rotterdam stands as a viable option for modest stays where location and basic necessities are prioritized.
FAQ
No, Mr.Lewis Rotterdam doesn't have any pool.
No, a spa isn't available at Mr.Lewis Rotterdam.
No, Mr.Lewis Rotterdam doesn't allow dogs.
No, parking facilities aren't available at Mr.Lewis Rotterdam.
