Rotterdam, 's-Gravendijkwal 6851.916501,4.463207(Show on Map)
8.6
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Supernova Hotel consistently garners high praise for its exceptional attributes across various categories, making it a highly recommended choice for travelers.
The hotel's **location** is a standout feature, offering both convenience and charm. Situated near the heart of Rotterdam, it provides easy access to the city center, major attractions and the main train station, while maintaining a tranquil atmosphere away from the bustling downtown area. Guests appreciate the seamless access to public transportation, a variety of dining options nearby and amenities like nearby parking facilities and bicycle rentals.
Guests have expressed high satisfaction with the **breakfast**, describing it as delicious, varied and fresh with high-quality ingredients. The extensive, well-composed buffets cater to both savory and sweet preferences. The breakfast experience is further enhanced by the friendliness of the staff and the pleasant dining ambiance, though some guests note it can be pricey.
The **dining experience** at Supernova Hotel is also positively received. The restaurant is lauded for its quality food and drink, particularly the bar food and wine selection. Guests enjoy the use of local products and appreciate special food and wine pairing nights. While the menu could benefit from more variety and slightly lower prices, the overall dining experience remains commendable.
The **rooms** at Supernova Hotel receive high praise for their modern and minimalistic aesthetic, cleanliness and comfort. Guests appreciate the spaciousness, well-thought-out decorations and quiet, soundproof environment. The hotel also offers unique amenities such as record players and bike rentals. Although some bathrooms may be on the smaller side, the responsive staff ensures any issues are promptly addressed.
In terms of **cleanliness**, Supernova Hotel maintains a high standard. Guests frequently describe the rooms and common areas as spotless and well-maintained. The cleaning staff ensures rooms are cleaned daily, contributing to a consistently clean environment.
The **staff** at Supernova Hotel stand out for their exceptional friendliness and helpfulness. Guests frequently highlight the staff's kind, attentive and professional nature, making for a warmly welcoming and accommodating stay from check-in to check-out.
The **WiFi** at Supernova Hotel is generally praised for its strong and fast connection, despite occasional issues reported by some guests. Overall, the WiFi is often described as reliable and high-speed.
Supernova Hotel's **parking** facilities are considered a key benefit, offering a variety of secure and convenient options. Guests appreciate the proximity and availability of parking, despite some concerns about the cost.
For **families**, Supernova Hotel provides a welcoming atmosphere and amenities, such as family rooms and bike rentals, making it an ideal choice for those traveling with children.
The **beds** earn positive feedback for their comfort and quality, ensuring a restful sleep experience. Though there are minor issues noted by some guests, the majority find the beds to be cozy and well-maintained.
Overall with its boutique style, modern design and commendable **four-star service**, Supernova Hotel offers a delightful balance of comfort, convenience and warmth, making it a top recommendation for travelers visiting Rotterdam.
Categories
Sustainability Journey
Supernova Hotel participates in the Hotel Neutraal project. It focuses on locality by sourcing vintage furniture and local products, combats food waste with the Too Good To Go app, and uses large, durable soap dispensers. The hotel donates to a local charity for every skipped room cleaning and has plans for rain barrels, separate waste collection, and a green roof.
4 Star
This hotel offers uniquely designed rooms, a social atmosphere, and a bar. It is well-suited for younger travellers.
Family
Parking
Business
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with streaming services, a private entrance, soundproof walls and a tea and coffee maker. The unit has 1 bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 1 bed.
Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 2 beds.
Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The quadruple room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 2 beds.
Double Room with TerraceThis air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room features air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services. The unit has 1 bed.
Large Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with streaming services, a private entrance, soundproof walls and a tea and coffee maker. The unit has 1 bed.
Deluxe Double Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Guest Reviews
8.6
Very Good
Review Summaries
Location
Supernova Hotel's location receives high praise from guests for its excellent convenience and charm. Positioned near the heart of Rotterdam, the hotel is within easy walking distance of the city center, major attractions and the main train station, making it an ideal spot for exploring the city. Guests appreciate the seamless access to public transportation and the array of dining options in the vicinity.
The location is noted for being central but quiet, providing a peaceful retreat from the hustle and bustle of downtown, which is just a short walk or bike ride away. Many reviews highlight the hotel's strategic proximity to various sights, including museums and the trendy Nieuwe Binnenweg area. Additionally, convenience is enhanced by nearby parking facilities and the availability of bicycles for guest use, which allows easy and enjoyable exploration of Rotterdam.
Despite some opinions suggesting the hotel is slightly off-center or in a different neighborhood from the main action, most guests find the 10 to 15-minute walk to the city center both manageable and pleasant. The hotel's charm and tranquil atmosphere, combined with the vibrant surroundings in Rotterdam West, offer a wonderful balance for travelers looking to enjoy both comfort and activity during their stay.
Breakfast
Supernova Hotel's breakfast offerings have received generally positive feedback from guests. Many describe the breakfast as delicious, varied and fresh with several mentions of high-quality ingredients and freshly prepared dishes. The selection is often praised for its balance, catering to both savory and sweet preferences and providing something for everyone.
Guests appreciated the generous portions and the extensive, well-composed buffets. Fresh fruit and juices are frequently highlighted, indicating a commitment to healthy options. Some reviews note that the breakfast features luxury ingredients and made-to-order egg dishes, contributing to a more personalized dining experience.
Staff friendliness and the quality of service during breakfast are also commonly praised, although a few reviews mention the breakfast can be expensive. Despite some concerns about occasional issues with replenishment and cleanliness during busy periods, the overall sentiment remains positive. Free bike rentals and a pleasant dining ambiance further enhance the breakfast experience at Supernova Hotel.
Dinner
Supernova Hotel in Rotterdam offers a notable dining experience that guests generally appreciate. The hotel's restaurant is consistently highlighted for its good quality food and drink with the bar food receiving particularly positive remarks. The wine bar and enoteca within the restaurant serve super tasty wines and offer special food and wine pairing nights, which many find exceptional.
The restaurant menu, although reportedly limited, is praised for its use of local products and the overall high quality of the cuisine. Guests enjoy the balanced lunch options and the availability of small lunch and dinner servings on the premises. The restaurant's central location in Rotterdam adds to its convenience, making it a suitable option for those exploring the city.
However, some reviews mention a desire for more variety and lower-priced options on the dinner menu. The ambiance of the dining area itself has some room for improvement with comments noting it could be more welcoming and less dark.
In summary, guests at Supernova Hotel can expect very good cuisine with an excellent selection of wines, complemented by decent bar food and a convenient location. While there are minor areas for enhancement, particularly in menu variety and dining atmosphere, the overall dining experience is positively received.
Rooms
The Supernova Hotel receives high praise from guests for its beautifully designed and spacious rooms, reflecting a modern and minimalistic aesthetic that appeals to many. Visitors consistently noted the cleanliness and comfort of the rooms with many mentioning well-thought-out decorations and a cozy atmosphere. Some rooms even feature fun extras like record players with a collection of records.
The hotel is conveniently located within walking distance of the city center yet nestled in a quiet neighborhood, making it a peaceful retreat after a day of exploring. Guests appreciate the quiet rooms, which are also well-insulated and soundproof. The spaciousness of the rooms is frequently highlighted, providing ample space for relaxation.
Rooms come well-equipped with amenities such as air conditioning, coffee machines and even a small fridge in some cases. The bathrooms, although beautifully designed, do have some variability in size with a few guests noting they were on the smaller side or had minor issues like half-broken showers. Nonetheless, the hotel staff are responsive to such concerns, ensuring fixes are made promptly.
While there are occasional mentions of smaller and less practical room features, particularly for taller individuals or those needing more storage space, the overall guest experience remains positive. The hotel also offers unique amenities like bike rentals, which many guests found useful for exploring the city.
In summary, Supernova Hotel is lauded for its aesthetic appeal, cleanliness, comfort and convenient location, making it a commendable choice for travelers looking for a stylish yet practical stay in the heart of the city.
Beds
The Supernova Hotel generally receives positive feedback regarding the comfort and quality of its beds. Guests frequently describe the beds as comfortable, cozy and providing a delightful sleep experience. Numerous comments highlight the softness and comfort of the mattresses and bedding with phrases like "super comfortable," "comfort beds," and "excellent beds" appearing often. The pillows and sheets are also noted for their softness and comfort, contributing to a restful night's sleep.
The beds are consistently described as being at the right height and well-maintained, ensuring a pleasant stay. Rooms often come with nicely decorated and neatly made beds, adding to the overall comfort. Many guests appreciate the large and king-size bed options available, which add an extra layer of luxury and space.
However, some guests have noted a few drawbacks, such as narrow beds, few pillows and instances where the bed was placed against one side of the window, limiting space. A few reviews mentioned that some beds were uncomfortable, too firm or too soft and noisy mattress protectors that disrupted sleep. Additionally, there were occasional remarks about the lack of space around the bed and insufficient number of beds in some rooms.
Despite these minor issues, the majority of guests emphasize the comfort and quality of the beds, making a stay at Supernova Hotel a restful and enjoyable experience.
Cleanliness
Supernova Hotel has garnered consistent praise for its exceptional cleanliness. Many guests commend the hotel for maintaining a high standard of hygiene with rooms frequently described as very clean, spotless and well-maintained. The bathrooms also receive positive remarks for their cleanliness. The hotel’s carpets are noted for being clean, adding to the overall tidy appearance of the property.
Rooms are described as beautiful, modern and nicely designed, enhancing the clean and pleasant environment of the hotel. Guests frequently mention that everything is kept tidy and that the hotel is clean, neat and well-maintained. The cleaning staff appears to be dedicated, ensuring rooms are cleaned daily and that cleanliness is maintained throughout the stay. Daily fresh towels contribute to the pristine upkeep of the hotel.
While there are sporadic mentions of dustiness and occasional worn-out towels, these seem to be exceptions in an otherwise consistently clean setting. The hotel’s overall cleanliness, combined with its modern design and meticulous upkeep, results in a positive and comfortable experience for guests.
Staff
Supernova Hotel is consistently praised for its outstanding staff, who demonstrate exceptional friendliness and helpfulness. Guests repeatedly highlight the kind, attentive and professional nature of the personnel, describing them as welcoming, courteous and accommodating. Whether it's assistance with queries or quick resolutions to issues, the staff are noted for their efficiency and responsiveness. Moreover, the hotel's hospitality stands out with many guests feeling warmly welcomed and at ease from check-in to check-out. The staff’s multilingual capabilities and the extra efforts they make to ensure a pleasant stay contribute significantly to the hotel's positive reviews. Overall, the staff at Supernova Hotel provide top-notch service, making it a highly recommended and memorable destination.
Wi-Fi
The WiFi at Supernova Hotel has received generally positive feedback regarding its performance. Many guests highlighted the strong and fast connection, describing the WiFi speed as amazing. A few reviews noted some patchiness in the service, but overall, the internet was often praised as outstanding. However, there were also some instances where guests faced issues with the WiFi, mentioning it was out or nonexistent. Guests should be aware that the TV setup relies solely on internet streaming with no traditional channels available.
Parking
The Supernova Hotel offers a variety of parking options, primarily highlighting the convenience and security of its facilities. Guests have access to an underground parking garage, which is well-organized, clean and properly maintained. Additionally, there are parking spaces close to the hotel, including several nearby garages and a private parking lot. Many guests appreciated the secure parking facilities, mentioning coverage and security as significant advantages. There are also free parking spots and cheaper parking options in close proximity to the hotel.
Some guests found the parking to be expensive, noting a daily rate of 18 to 20 EUR. A few reviews mentioned that the parking could be better, citing issues such as broken doors to the parking garage and occasional difficulty finding available spaces. Nonetheless, the majority of reviews emphasized the convenience of having parking near the hotel and appreciated the availability of parking despite the costs. Guests also mentioned easy access to the parking facilities and the beneficial use of free bicycles for getting around the area. While there were isolated comments about the lack of parking, these were mitigated by several nearby alternatives.
Overall, the hotel's parking offerings are considered a key benefit, contributing positively to the guest experience with its blend of accessibility, security and multiple options.
Family
Supernova Hotel is a haven for families seeking an enjoyable and comfortable stay. Guests highlight the family-friendly atmosphere and amenities that cater specifically to children, making it an ideal choice for those traveling with young ones. The hotel offers family rooms with thoughtful designs and ample space, including balconies which provide extra comfort.
Children seem to have particularly enjoyed their experience with comments noting that even the youngest guests, including a 4-year-old, were thrilled by the accommodations, such as the second-floor rooms. The availability of facilities like bike rentals further adds to the fun and keeps kids entertained.
The hotel also excels in practicality for families, coordinating requests like baby cots in advance without any hassle. The nicely renewed building and beautiful decoration add to the pleasant ambiance, making it a great place for family vacations or a family trip. The spacious rooms and overall comfort received high praise for meeting the needs of families well.
While some reviews mentioned the lack of specific family-focused features, the overall sentiment is that Supernova Hotel remains a top choice for a family stay, providing a perfect balance of comfort, child-friendliness and family features.
4 Star
Supernova Hotel exudes charm with its boutique style and modern, warm decoration. Guests have appreciated the beautifully designed, stylish rooms and the high quality of breakfast offerings, often described as both delicious and very good despite sometimes being small. Many reviewers agree that the amenities and standards align with what one might expect from a four-star hotel. The modern and well-maintained facilities contribute to the positive impressions.
While there are differing opinions on whether the hotel truly merits its four-star rating with some not understanding the classification or feeling the price/quality ratio is off, others are more emphatic, describing it as absolutely deserving of all four stars. In general, the hotel comes highly recommended for its distinctive design and commendable service, marking it as one of the nicer four-star hotels some guests have experienced. Overall, despite some critiques, the positive aspects largely paint a picture of a commendable establishment.
Luxury
Supernova Hotel presents an opulent experience characterized by luxurious finishes and a modern, upscale atmosphere. Visitors consistently highlight the beautifully decorated spaces and stylish interiors. The hotel is often described as a top boutique establishment, offering spacious rooms that are both well-equipped and adorned with unique wall art.
Guests are treated to luxury ingredients and impeccable design, ensuring a stay that radiates sophistication. The staff is noted for their kindness, contributing to the overall sense of being well-cared for. Additional upscale amenities include the luxury of having bicycles available for exploration and even a record player in the room for an added touch of nostalgia.
While breakfast may come at a high price and a minority of rooms might not appeal to every guest's aesthetic preference, the general consensus underscores Supernova Hotel as a prime choice for those seeking a lavish stay. From the luxurious feel and superior services to extra touches that enhance comfort, visitors can expect a superb, four-star experience designed to provide the utmost in luxury.
FAQ
No, Supernova Hotel doesn't have any pool.
No, a spa isn't available at Supernova Hotel.
No, Supernova Hotel doesn't allow dogs.
Yes, parking facilities are available at Supernova Hotel.
