Garden & City Aix En Provence - Rousset
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Summary of reviewsGarden & City Aix En Provence - Rousset enjoys a favorable location in Rousset, providing guests with convenient access to supermarkets, workplaces and popular attractions in Provence. Visitors praised its proximity to Marseille and Aix en Provence, making it ideal for both business and leisure stays. The accommodations are noted for their good value, comfortable bedding and spacious layouts suitable for families and groups, though some surrounding industrial and busy road areas were mentioned.
Breakfast at the hotel generally received positive feedback for being hearty, varied and good value for money. Guests appreciated the friendly staff and the convenience of breakfast options, though there were some areas needing improvement, such as service consistency and variety of fresh items.
The rooms at the hotel are appreciated for their spaciousness and comfort with many featuring outdoor terraces. However, cleanliness and maintenance issues have been frequent complaints with reports of dirty surfaces, broken tiles and overall inconsistency in upkeep. Despite these drawbacks, the rooms' layout and amenities were positively noted.
Cleanliness is a significant challenge with numerous reports of substandard conditions, including dirty common areas, stained sheets and routine maintenance issues. These concerns overshadowed the positive mentions of clean, well-sized apartments and the clean pool.
The staff consistently receive high praise for their friendliness, helpfulness and professionalism. They create a welcoming atmosphere and are proactive in resolving guest concerns, although occasional language barriers and operational hiccups were noted.
The pool is a well-liked feature, especially for those looking to relax after work or for families with children. However, it is often criticized for being too small, overcrowded and poorly maintained with murky water and limited access hours detracting from the experience.
Parking facilities are considered secure and convenient with free parking close to rooms being an appreciated feature. However, issues with abandoned vehicles and poor maintenance of the parking area were noted.
The beds are generally regarded as very comfortable and of good quality, although there were occasional complaints about uncomfortable mattresses and minor cleanliness issues.
In summary, Garden & City Aix En Provence - Rousset offers a strategically convenient location, comfortable and spacious accommodations and friendly staff. However, significant improvements in cleanliness, room maintenance and pool upkeep are needed for a more consistent positive experience.
Categories
Breakfast at the hotel generally received positive feedback for being hearty, varied and good value for money. Guests appreciated the friendly staff and the convenience of breakfast options, though there were some areas needing improvement, such as service consistency and variety of fresh items.
The rooms at the hotel are appreciated for their spaciousness and comfort with many featuring outdoor terraces. However, cleanliness and maintenance issues have been frequent complaints with reports of dirty surfaces, broken tiles and overall inconsistency in upkeep. Despite these drawbacks, the rooms' layout and amenities were positively noted.
Cleanliness is a significant challenge with numerous reports of substandard conditions, including dirty common areas, stained sheets and routine maintenance issues. These concerns overshadowed the positive mentions of clean, well-sized apartments and the clean pool.
The staff consistently receive high praise for their friendliness, helpfulness and professionalism. They create a welcoming atmosphere and are proactive in resolving guest concerns, although occasional language barriers and operational hiccups were noted.
The pool is a well-liked feature, especially for those looking to relax after work or for families with children. However, it is often criticized for being too small, overcrowded and poorly maintained with murky water and limited access hours detracting from the experience.
Parking facilities are considered secure and convenient with free parking close to rooms being an appreciated feature. However, issues with abandoned vehicles and poor maintenance of the parking area were noted.
The beds are generally regarded as very comfortable and of good quality, although there were occasional complaints about uncomfortable mattresses and minor cleanliness issues.
In summary, Garden & City Aix En Provence - Rousset offers a strategically convenient location, comfortable and spacious accommodations and friendly staff. However, significant improvements in cleanliness, room maintenance and pool upkeep are needed for a more consistent positive experience.
Cheap Aparthotel
Located in Rousset, near Aix-en-Provence, this aparthotel provides a budget-conscious option. It offers standard amenities suitable for travelers seeking affordable accommodation.
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
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3-Star Aparthotel
Aparthotel with Outdoor Pool
Guest Reviews
Situated in Rousset, Garden & City Aix En Provence offers guests a convenient location paired with great value for money. The hotel is praised for its proximity to various necessities such as supermarkets, including a Lidl within walking distance, making it easy for guests to cook and stock up on essentials. Visitors found the location well-suited for both business and leisure with several positive mentions about it being close to workplaces, professional meeting points and even family.
The geographical location is highlighted as a central spot for those exploring Provence, being approximately 20 minutes from both Marseille and Aix en Provence. Ideal for short stays, the hotel accommodates travelers with pets and those interested in nearby attractions like the Fuveau golf course and Victory.
The hotel's amenities and comfort levels received commendation with good bedding and spacious accommodations, making it suitable for larger groups or families. While some reviews noted the surrounding area is industrial and near a busy road, the overall sentiments about the location remain positive, reinforcing it as a convenient and well-located option for various travel needs.
Guests at Garden & City Aix En Provence - Rousset have shared a range of opinions about the hotel's breakfast offerings. On the positive side, many described the breakfast as truly good, hearty, varied, generous and plentiful, highlighting the convenience of the pan for making eggs and the quality of almonds and dried fruits. The breakfast staff received praise for their helpfulness and friendliness. Several guests felt the breakfast provided good value for money and enjoyed the overall experience.
However, some aspects of the breakfast experience could benefit from improvement. A few guests were disappointed with the absence of croissants or chocolate breads and some remarked that the breakfast quality did not meet their expectations, citing specific instances of packaged items instead of a buffet. The breakfast started later than some guests preferred and there were occasional issues with the availability of coffee and fruit. A few guests faced inconvenience with breakfast reservations and were upset by the absence of staff in the morning despite having pre-paid for their meal.
Overall, while the breakfast at Garden & City Aix En Provence - Rousset generally pleased many guests with its variety and generous portions, there were notable areas highlighted for improvement, particularly regarding service consistency and the variety of fresh options.
The rooms at Garden & City Aix En Provence - Rousset offer the significant advantage of being spacious, a feature appreciated across various accommodations, including studios, villas and family homes. Guests frequently highlight the comfort provided by the bedding and the thoughtful layout of the apartments, which are well-equipped for large groups and family stays. Many accommodations come with a terrace, adding a pleasant outdoor space that complements the indoor comfort.
However, the overall cleanliness and maintenance appear to be inconsistent. Some reviews point out issues like stains on bedsheets, broken tiles, dusty surfaces and moldy walls, indicating that the cleanliness falls below expectations for some visitors. Though all necessary amenities are provided, a more thorough cleaning, especially on balconies and better general upkeep would enhance the experience significantly.
Additionally, there are occasional mismatches between the assigned rooms and the advertised photos, which can lead to dissatisfaction. It's also mentioned that certain spaces like the kitchen area might feel a bit cramped and there's a need for more hygiene in some accommodations. Despite these drawbacks, the potential for a pleasant stay is evident due to the spaciousness, good layout and comfort provided in the rooms.
The beds at Garden & City Aix En Provence - Rousset generally receive positive feedback from guests. Most reviews highlight the comfort and quality of the bedding with phrases such as very comfortable main bed and very good quality bedding recurring. Guests appreciate the spaciousness of the beds and often describe them as good beds, very comfortable. However, there are occasional issues with some reviews mentioning uncomfortable mattresses, poor bedding and sizing mismatches between mattresses and bed bases. A single negative note involves cleanliness concerns with a bed that had a yellow stain. Despite these exceptions, the overall sentiment suggests that the majority of guests find the bedding at this hotel to be comfortable and of high quality.
Garden & City Aix En Provence - Rousset seems to face significant challenges in maintaining cleanliness and upkeep. Numerous reviews highlight the pervasive dirtiness of both indoor and outdoor areas with some apartments being described as extremely dirty and almost unsanitary. Guests commonly reported that the cleaning hadn't been done upon their arrival, mentioning dirty terraces, bathrooms, kitchen utensils and common areas. Hygiene issues are further evidenced by the presence of dust, stains and even rodents in common areas. The apartments themselves appear worn out and in need of renovation and basic equipment was often found to be broken or defective.
While there were instances of clean, well-sized apartments and a clean pool, these were overshadowed by the overall dissatisfaction with cleanliness and maintenance. Issues such as dirty sheets, unclean towels and missing amenities like toilet paper and cleaning utensils were frequently noted. Several guests also pointed out procedural failures, such as rooms not being ready on time and billing errors.
Overall, the reviews suggest that Garden & City Aix En Provence - Rousset may need substantial improvements in cleanliness and maintenance to better meet guest expectations.
The staff at Garden & City Aix En Provence - Rousset consistently receive high praise for their friendliness and helpfulness. Guests frequently note the very welcoming and accommodating nature of the reception staff, as well as their professionalism and attentiveness. The manager’s professionalism and the great kindness shown by all staff members create a pleasant and inviting atmosphere for visitors.
Despite some instances of language barriers and occasional issues with operational standards, the overwhelming sentiment is that the staff are not only kind but also very proactive in addressing and resolving guests' concerns promptly. The attentive night watchman and night manager have also been highlighted for their helpfulness. Overall, the team at this well-located establishment earns commendations for their excellent service and commitment to guest satisfaction.
The pool at Garden & City Aix En Provence - Rousset has received mixed feedback from guests. Many found the pool to be a pleasant and relaxing feature, especially after a long day of work and appreciated its role as a great spot for children. It was often described as nice and very welcome, indicating that guests enjoyed having access to it. However, several reviews noted significant drawbacks. The pool's size was frequently criticized as being too small for the number of guests, leading to overcrowding. Furthermore, there were issues with maintenance with mentions of murky water and a clogged pump detracting from the overall experience. Limited access hours were also highlighted as a point of inconvenience. Some guests expressed disappointment that the pool was advertised but not open during their stay and its location in the shade between buildings was noted. Overall, while the pool added value for many, there were notable areas for improvement regarding its size and upkeep.
Garden & City Aix En Provence - Rousset offers a mix of impressions regarding its parking facilities. The closed and secured parking areas provide guests with peace of mind about vehicle safety. Several reviews highlight the convenience of parking close to the rooms and the added benefit of no extra fees. Additionally, the hotel’s proximity to supermarkets and other amenities is frequently praised, making it easier for guests to run errands. The staff's attentiveness with parking arrangements stands out as well.
However, some guests have noted downsides, such as abandoned or poorly parked vehicles. There are also mentions of wrecked cars and overflowing trash bins detracting from the overall experience. While the parking space is generally secure and convenient, these issues may impact the otherwise positive aspects of the accommodation.
Location Show Map
Location
The geographical location is highlighted as a central spot for those exploring Provence, being approximately 20 minutes from both Marseille and Aix en Provence. Ideal for short stays, the hotel accommodates travelers with pets and those interested in nearby attractions like the Fuveau golf course and Victory.
The hotel's amenities and comfort levels received commendation with good bedding and spacious accommodations, making it suitable for larger groups or families. While some reviews noted the surrounding area is industrial and near a busy road, the overall sentiments about the location remain positive, reinforcing it as a convenient and well-located option for various travel needs.
Breakfast
However, some aspects of the breakfast experience could benefit from improvement. A few guests were disappointed with the absence of croissants or chocolate breads and some remarked that the breakfast quality did not meet their expectations, citing specific instances of packaged items instead of a buffet. The breakfast started later than some guests preferred and there were occasional issues with the availability of coffee and fruit. A few guests faced inconvenience with breakfast reservations and were upset by the absence of staff in the morning despite having pre-paid for their meal.
Overall, while the breakfast at Garden & City Aix En Provence - Rousset generally pleased many guests with its variety and generous portions, there were notable areas highlighted for improvement, particularly regarding service consistency and the variety of fresh options.
Rooms
However, the overall cleanliness and maintenance appear to be inconsistent. Some reviews point out issues like stains on bedsheets, broken tiles, dusty surfaces and moldy walls, indicating that the cleanliness falls below expectations for some visitors. Though all necessary amenities are provided, a more thorough cleaning, especially on balconies and better general upkeep would enhance the experience significantly.
Additionally, there are occasional mismatches between the assigned rooms and the advertised photos, which can lead to dissatisfaction. It's also mentioned that certain spaces like the kitchen area might feel a bit cramped and there's a need for more hygiene in some accommodations. Despite these drawbacks, the potential for a pleasant stay is evident due to the spaciousness, good layout and comfort provided in the rooms.
Beds
Cleanliness
While there were instances of clean, well-sized apartments and a clean pool, these were overshadowed by the overall dissatisfaction with cleanliness and maintenance. Issues such as dirty sheets, unclean towels and missing amenities like toilet paper and cleaning utensils were frequently noted. Several guests also pointed out procedural failures, such as rooms not being ready on time and billing errors.
Overall, the reviews suggest that Garden & City Aix En Provence - Rousset may need substantial improvements in cleanliness and maintenance to better meet guest expectations.
Staff
Despite some instances of language barriers and occasional issues with operational standards, the overwhelming sentiment is that the staff are not only kind but also very proactive in addressing and resolving guests' concerns promptly. The attentive night watchman and night manager have also been highlighted for their helpfulness. Overall, the team at this well-located establishment earns commendations for their excellent service and commitment to guest satisfaction.
Pool
Parking
However, some guests have noted downsides, such as abandoned or poorly parked vehicles. There are also mentions of wrecked cars and overflowing trash bins detracting from the overall experience. While the parking space is generally secure and convenient, these issues may impact the otherwise positive aspects of the accommodation.
Yes, Garden & City Aix En Provence - Rousset has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Garden & City Aix En Provence - Rousset.
Yes, Garden & City Aix En Provence - Rousset welcomes dogs.
Yes, parking facilities are available at Garden & City Aix En Provence - Rousset.
No, Garden & City Aix En Provence - Rousset doesn't have a gym.
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Hotel in Rousset
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From $96
