The Tunbridge Wells Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Tunbridge Wells Hotel emerges as a highly regarded destination primarily thanks to its excellent location, charming ambiance and the quality of its dining and service offerings. Situated in the historic Pantiles area, guests find the hotel ideally positioned for exploring the scenic beauty and vibrant culture of Tunbridge Wells. Its proximity to shops, cafes, bars, restaurants and local attractions significantly enhances its appeal, although some guests noted minor inconveniences with nearby parking and steps.
The hotel's breakfast receives consistent praise for its quality, variety and service, despite not being included in the room rate and starting later than some guests would prefer. Dinner also delights with its exceptional quality and the appealing atmosphere of the dining spaces, including an inviting outdoor area and memorable special events like the Pantiles Jazz night.
The rooms, exuding English country house charm, are largely appreciated for their comfort, cleanliness and stylish decor, though feedback indicates variability in size and some need for renovation. The hotel's beds frequently earn high marks for comfort, despite occasional critiques about their firmness and size. Maintaining a high standard of cleanliness in both rooms and common areas is generally observed, though some guests pointed out inconsistencies.
The staff at The Tunbridge Wells Hotel are frequently praised for their friendliness, helpfulness and efficiency, greatly enhancing the overall guest experience. The complimentary Wi-Fi service is mostly well-received and family suites provide ample space for gatherings. The vibrant nightlife, enhanced by live music and the hotel's bar area, offers an additional draw for those seeking evening entertainment.
Special mention of the honeymoon suite and tailored packages highlights the hotel’s appeal to newlyweds, while its chic boutique style and romantic atmosphere make it a desirable location for couples. Combining these elements, The Tunbridge Wells Hotel stands out as a clean, comfortable and charming spot for a memorable stay, marked by high-quality service and an appealing mix of character and convenience.
Categories
The hotel's breakfast receives consistent praise for its quality, variety and service, despite not being included in the room rate and starting later than some guests would prefer. Dinner also delights with its exceptional quality and the appealing atmosphere of the dining spaces, including an inviting outdoor area and memorable special events like the Pantiles Jazz night.
The rooms, exuding English country house charm, are largely appreciated for their comfort, cleanliness and stylish decor, though feedback indicates variability in size and some need for renovation. The hotel's beds frequently earn high marks for comfort, despite occasional critiques about their firmness and size. Maintaining a high standard of cleanliness in both rooms and common areas is generally observed, though some guests pointed out inconsistencies.
The staff at The Tunbridge Wells Hotel are frequently praised for their friendliness, helpfulness and efficiency, greatly enhancing the overall guest experience. The complimentary Wi-Fi service is mostly well-received and family suites provide ample space for gatherings. The vibrant nightlife, enhanced by live music and the hotel's bar area, offers an additional draw for those seeking evening entertainment.
Special mention of the honeymoon suite and tailored packages highlights the hotel’s appeal to newlyweds, while its chic boutique style and romantic atmosphere make it a desirable location for couples. Combining these elements, The Tunbridge Wells Hotel stands out as a clean, comfortable and charming spot for a memorable stay, marked by high-quality service and an appealing mix of character and convenience.
Boutique-style Hotel
Situated in the historic Pantiles, this hotel offers a stylish and convenient boutique experience. Its central location in Tunbridge Wells, combined with its elegant design and personalized service, makes it a great choice for exploring the town.
Hotel near Nightlife Spots
This hotel is situated directly on The Pantiles, a historic and central area in Royal Tunbridge Wells known for its concentration of bars, pubs, and evening entertainment venues.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Cheap Hotel
Guest Reviews
The Tunbridge Wells Hotel boasts an enviable location that consistently resonates with visitors. Nestled in the historic Pantiles area, the hotel is perfectly positioned for easy access to shops, cafes, bars and restaurants. Its central placement in Tunbridge Wells makes it an ideal base for exploring the town’s charming historic center. Guests appreciate the proximity to local attractions and the convenience of having the train station nearby for trips to London.
The charming character of the hotel’s building adds to its appeal, perfectly complimenting the beautiful surroundings. Furthermore, the decor and atmosphere inside the hotel receive positive mentions, contributing to an overall cozy and welcoming experience. Despite some minor issues such as nearby parking logistics and navigating steps with luggage, the majority of reviews praise the hotel’s superb location as a pivotal reason for their choice.
In summary, The Tunbridge Wells Hotel in the Pantiles is highly regarded for its fantastic location, making it an attractive and convenient option for visitors wanting to explore the scenic beauty and vibrant culture of Tunbridge Wells.
Guests at The Tunbridge Wells Hotel consistently praised the quality of the breakfast offerings, often describing them as delicious, excellent and even spectacular. Many highlighted the variety and sumptuousness of the food with specific mentions of the Eggs Benedict, granola, croissants and pancakes. Diners appreciated the great quality and value for money with a wide selection of options available, although some noted the breakfast was on the pricier side since it was not included in the room rate.
Service received high marks with guests noting the helpfulness of staff and the charming setting, whether dining in the restaurant or enjoying room service. Despite the high costs, many felt the breakfast was worth paying for due to its exceptional quality, choice and presentation. However, a few guests were disappointed that breakfast service only started at 8:30, which was too late for some and there were mentions that the inclusion of fresh fruit, yoghurts and better coffee options could enhance the meal further.
Overall, the breakfast at The Tunbridge Wells Hotel received high praise for its quality, variety and service, providing a delightful start to the day for many guests.
The Tunbridge Wells Hotel offers an impressive dining experience that has garnered positive feedback from many of its guests. The dinner, in particular, is often described as fabulous, excellent and delicious with the quality and presentation of the dishes frequently receiving praise. The restaurant features a robust menu that includes standouts like Eggs Benedict, which guests found to be exceptional.
The hotel also hosts special events like the Pantiles Jazz night, which guests have noted makes for a delicious evening meal. Both dinner and breakfast consistently receive high marks with many commenting on the lovely dining area and the excellent breakfast menu.
Guests appreciate the versatility of the dining spaces, including an inviting outside area perfect for enjoying a meal. The bar and restaurant areas are also noted for being particularly pleasant, enhancing the overall dining experience.
While the food is often deemed to be of very high quality and even exceptional when compared to local alternatives, some guests have mentioned that certain meals may not offer the best value for money. However, this does not detract significantly from the overwhelmingly positive impressions.
Overall, the Tunbridge Wells Hotel is more than just a place to stay; it is a destination for great food and a memorable dining experience.
The rooms at The Tunbridge Wells Hotel have received a mixed yet predominantly positive reception from guests. Many praised the quiet, stylish and comfortable ambiance, remarking on the beautifully furnished and decorated spaces that exuded an authentic English country house charm. Guests highlighted the cleanliness and comfort of the rooms with mentions of comfortable beds, tidy environments and well-maintained facilities. Some rooms boasted lovely views, spacious layouts and well-appointed amenities, a clear attraction for those seeking a relaxed stay.
However, the size of the rooms varied significantly with numerous mentions of very small and basic accommodations. Several guests found the smaller rooms to be somewhat cramped and poorly lit with tight bathroom spaces that could be uncomfortable. There were also remarks about the general need for renovation in certain areas, noting worn decor and outdated features.
Despite these issues, the hotel's excellent central location and charming decor seem to balance out the negatives for many visitors. While some practical concerns were raised, such as the lack of an elevator for higher floors and occasional noise levels, the overall sentiment remained favorable towards the comfortable and welcoming atmosphere with some exceptional standout rooms and facilities that left a lasting impression.
The beds at the Tunbridge Wells Hotel generally receive favorable feedback from guests. Most reviewers highlight the comfort, frequently mentioning terms like "comfortable bed," "very comfortable bed," and "extremely comfortable bed." Many guests found the beds to be exceptionally comfy, contributing positively to their overall stay. Phrases such as "supremely comfortable bed" and "the most comfortable I've ever slept in" were also noted, underlining the quality of sleep experienced by some.
However, not all feedback was positive. A few reviewers mentioned issues like beds being too soft, too small or feeling the springs. The softness, in particular, was pointed out a few times as being less than ideal for some. Additionally, there were occasional references to beds being noisy or uneven and the mattress being thin. The sofa beds were consistently labeled as less comfortable with some describing them as very poor and incredibly uncomfortable.
Overall, while comfort was a consistent theme in many reviews, there were intermittent critiques about specific beds not meeting expectations. Nonetheless, the general consensus points towards a largely positive sleeping experience at the Tunbridge Wells Hotel.
At The Tunbridge Wells Hotel, guests have varied experiences regarding cleanliness. Many guests found their rooms to be very clean and well-maintained with meticulous attention to detail ensuring a spotless environment. The sheets and towels were frequently highlighted as being clean and white, contributing to the overall sense of hygiene. The historic charm of the building, coupled with stylish decoration, added to the appeal of the impeccably kept rooms. Spacious family suites and comfortable beds also received praise, making the stay pleasant and restful.
However, some reviews indicate areas needing improvement. Certain guests noted that while their individual rooms were clean, some common areas and fixtures were not up to the same standard. Issues like dusty surfaces, grubby marks and infrequent cleaning of shared spaces detracted from the otherwise positive experience. Bathrooms occasionally showed signs of wear and a few specific concerns were raised about dirty marks on bed linens and inadequate cleaning of bathroom fixtures.
Overall, while The Tunbridge Wells Hotel generally provides a clean and inviting environment with friendly service, attention to cleanliness in some areas is recommended to ensure consistency throughout the entire establishment.
At The Tunbridge Wells Hotel, the staff receive overwhelmingly positive feedback from guests. Reviewers frequently praise the staff for being friendly, helpful and efficient. From the moment guests arrive to their departure, staff members are noted for their warm and welcoming demeanor, making stays pleasant and relaxing. Many guests highlight the exceptional service, mentioning that the staff go out of their way to assist with needs and ensure a comfortable experience. Special mentions are given to individuals like Nadine on reception for their outstanding hospitality.
The professional and attentive nature of the team is evident with several comments on their readiness to help with tasks such as carrying bags up narrow stairs or delivering items to rooms. The reception staff, in particular, are often singled out for their friendliness and efficiency. Despite a few critiques about management, the prevailing sentiment is that the staff's genuine care and kindness significantly enhance the overall guest experience at the hotel. Overall, the hotel stands out for its superb staff who consistently offer exceptional and friendly service.
The Tunbridge Wells Hotel offers complimentary Wi-Fi to its guests and many have noted that the service is both fast and reliable. Visitors appreciate the added convenience of TVs in the rooms equipped with Netflix and Amazon Prime, enhancing the overall entertainment experience. Despite the generally positive feedback, there are some mixed reviews regarding the Wi-Fi connectivity; a few guests mentioned weak signals or the Wi-Fi not working at all. Still, for most visitors, the internet connection performs satisfactorily.
The Tunbridge Wells Hotel offers ample space for families with plenty of rooms and large, clean and spacious family suites that are ideal for gatherings and celebrating holidays. The holiday atmosphere enhances the experience, making it a popular spot for families to meet up and enjoy their time together. While some guests find it challenging to navigate the car park with young children, the hotel compensates with convenient amenities such as a delightful breakfast and a nearby American restaurant that is perfect for kids.
Located in a vibrant spot, The Tunbridge Wells Hotel enjoys a prime position close to various bars and restaurants, perfect for those seeking an active nightlife. The lively atmosphere is amplified by live music and entertainment available on certain nights, creating a dynamic experience for visitors. Particularly noteworthy is the jazz event on the Pantiles, held on Thursdays during the summer months, offering a delightful musical experience. The hotel's bar area adds to the appeal with its reasonable bar rates and convenient hours, enhancing the overall experience. For visitors looking to immerse themselves in a bustling nightlife scene, The Tunbridge Wells Hotel's great location is a major advantage.
The Tunbridge Wells Hotel presents an appealing option for honeymooners with its dedicated honeymoon suite and thoughtful holiday packages, enhancing the overall experience for newlyweds. Located in a great area, the hotel provides a clean and comfortable stay. Guests have noted the availability of unique gifts and the possibility to upgrade to the honeymoon suite for an elevated experience. However, it is worth mentioning that one review indicated the wedding room could benefit from some updates to meet higher expectations. Overall, the facilities and services cater well to honeymooners looking for a pleasant and memorable stay.
The Tunbridge Wells Hotel impresses with its characterful and chic boutique style, offering a welcoming atmosphere complemented by lovely and stylish decor. This beautiful property boasts a unique and neat theme that enhances its boutique-like charm. The hotel's interior design is both beautiful and full of character, providing guests with a sense of faded grandeur while maintaining a stylish and chic appeal. Overall, it is a lovely boutique hotel that consistently delights visitors with its distinct and elegant ambiance.
Located in the picturesque town of Tunbridge Wells, 'The Tunbridge Wells Hotel' offers a charming atmosphere ideal for a romantic stay. The honeymoon suite stands out as a highlight, perfect for couples seeking a special trip. The hotel’s ambiance is described as romantic, enhanced further by the deluxe bath in the bedroom, providing an intimate experience. Guests have praised the breakfast and nice meals, contributing to an overall delightful stay. The good food and bar service add to the hotel's appeal for romantic getaways, making it a top choice for a memorable and love-filled escape.
Location Show Map
Location
The charming character of the hotel’s building adds to its appeal, perfectly complimenting the beautiful surroundings. Furthermore, the decor and atmosphere inside the hotel receive positive mentions, contributing to an overall cozy and welcoming experience. Despite some minor issues such as nearby parking logistics and navigating steps with luggage, the majority of reviews praise the hotel’s superb location as a pivotal reason for their choice.
In summary, The Tunbridge Wells Hotel in the Pantiles is highly regarded for its fantastic location, making it an attractive and convenient option for visitors wanting to explore the scenic beauty and vibrant culture of Tunbridge Wells.
Breakfast
Service received high marks with guests noting the helpfulness of staff and the charming setting, whether dining in the restaurant or enjoying room service. Despite the high costs, many felt the breakfast was worth paying for due to its exceptional quality, choice and presentation. However, a few guests were disappointed that breakfast service only started at 8:30, which was too late for some and there were mentions that the inclusion of fresh fruit, yoghurts and better coffee options could enhance the meal further.
Overall, the breakfast at The Tunbridge Wells Hotel received high praise for its quality, variety and service, providing a delightful start to the day for many guests.
Dinner
The hotel also hosts special events like the Pantiles Jazz night, which guests have noted makes for a delicious evening meal. Both dinner and breakfast consistently receive high marks with many commenting on the lovely dining area and the excellent breakfast menu.
Guests appreciate the versatility of the dining spaces, including an inviting outside area perfect for enjoying a meal. The bar and restaurant areas are also noted for being particularly pleasant, enhancing the overall dining experience.
While the food is often deemed to be of very high quality and even exceptional when compared to local alternatives, some guests have mentioned that certain meals may not offer the best value for money. However, this does not detract significantly from the overwhelmingly positive impressions.
Overall, the Tunbridge Wells Hotel is more than just a place to stay; it is a destination for great food and a memorable dining experience.
Rooms
However, the size of the rooms varied significantly with numerous mentions of very small and basic accommodations. Several guests found the smaller rooms to be somewhat cramped and poorly lit with tight bathroom spaces that could be uncomfortable. There were also remarks about the general need for renovation in certain areas, noting worn decor and outdated features.
Despite these issues, the hotel's excellent central location and charming decor seem to balance out the negatives for many visitors. While some practical concerns were raised, such as the lack of an elevator for higher floors and occasional noise levels, the overall sentiment remained favorable towards the comfortable and welcoming atmosphere with some exceptional standout rooms and facilities that left a lasting impression.
Beds
However, not all feedback was positive. A few reviewers mentioned issues like beds being too soft, too small or feeling the springs. The softness, in particular, was pointed out a few times as being less than ideal for some. Additionally, there were occasional references to beds being noisy or uneven and the mattress being thin. The sofa beds were consistently labeled as less comfortable with some describing them as very poor and incredibly uncomfortable.
Overall, while comfort was a consistent theme in many reviews, there were intermittent critiques about specific beds not meeting expectations. Nonetheless, the general consensus points towards a largely positive sleeping experience at the Tunbridge Wells Hotel.
Cleanliness
However, some reviews indicate areas needing improvement. Certain guests noted that while their individual rooms were clean, some common areas and fixtures were not up to the same standard. Issues like dusty surfaces, grubby marks and infrequent cleaning of shared spaces detracted from the otherwise positive experience. Bathrooms occasionally showed signs of wear and a few specific concerns were raised about dirty marks on bed linens and inadequate cleaning of bathroom fixtures.
Overall, while The Tunbridge Wells Hotel generally provides a clean and inviting environment with friendly service, attention to cleanliness in some areas is recommended to ensure consistency throughout the entire establishment.
Staff
The professional and attentive nature of the team is evident with several comments on their readiness to help with tasks such as carrying bags up narrow stairs or delivering items to rooms. The reception staff, in particular, are often singled out for their friendliness and efficiency. Despite a few critiques about management, the prevailing sentiment is that the staff's genuine care and kindness significantly enhance the overall guest experience at the hotel. Overall, the hotel stands out for its superb staff who consistently offer exceptional and friendly service.
Wi-Fi
Family
Nightlife
Honeymoon
Boutique-Style
Romantic
No, The Tunbridge Wells Hotel doesn't have any pool.
No, a spa isn't available at The Tunbridge Wells Hotel.
No, The Tunbridge Wells Hotel doesn't allow dogs.
No, parking facilities aren't available at The Tunbridge Wells Hotel.
No, The Tunbridge Wells Hotel doesn't have a gym.
Location Show Map
More Options
-
Hotel in Royal Tunbridge Wells
-
From $129
