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Summary of reviewsLe Chatel, nestled in a picturesque setting, offers a delightful stay for travelers seeking to explore the natural and cultural wonders of the region. Its prime location provides convenient access to major attractions such as the Puy de Dôme, the Royatonic spa, and the cultural hub of Clermont-Ferrand, all while offering scenic views of the Auvergne volcanoes and peaceful park spaces nearby. Despite being situated on a busy road, guests appreciate the hotel's quiet ambiance and its proximity to local amenities and public transportation.
The hotel is celebrated for its excellent value for money, with a focus on comfort and hospitality. The rooms are praised for their cleanliness, modernized bathrooms, and especially comfortable beds, ensuring restful nights. While larger family rooms offer generous space and accommodate families well, standard rooms are noted for their practicality despite being a bit tight.
Guests consistently praise the quality of dining experiences at Le Chatel, from the abundant and hearty breakfast buffet featuring fresh pastries and local cheeses to the delectable home-cooked dinners highlighting locally sourced ingredients. The truffade, a regional specialty, stands out among the restaurant's offerings, all served in a welcoming atmosphere by attentive and friendly staff.
The stellar hospitality provided by Le Chatel's staff enhances guests’ experiences, with numerous mentions of their friendliness, professionalism, and willingness to accommodate all needs. This level of service extends from reception to management, ensuring guests feel valued and well-cared for throughout their stay.
While the complimentary WiFi can occasionally be unreliable, access typically works best in common areas, allowing guests to remain connected. Le Chatel emerges as a family-friendly destination with amenities catered to larger groups, supported by a warm ambiance and spacious accommodations for a comfortable and relaxing stay. Visitors appreciate the balance of cleanliness, comfort, and affordability, making Le Chatel a commendable choice for travelers to the region. Show more
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Family Friendly Hotel
Dog Friendly Hotel
Room Types
Standard RoomThis room features a flat-screen TV and a private bathroom with a shower.
Family RoomThis room is composed of a double bedroom and a living room which can accommodate 2 children under the age of 18. The bedroom has a flat-screen TV and a private bathroom equipped with either a bath or shower.
Twin RoomThis room features a flat-screen TV and a private bathroom with a shower.
Double RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Quadruple RoomThe quadruple room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The quadruple room is fitted with a flat-screen TV, a safe deposit box, a carpeted floor, as well as heating.
Guest Reviews
7.9
Good
Location
Nestled in a picturesque setting, Le Chatel boasts an enviable location that draws travelers eager to explore the natural and cultural wonders of the region. The hotel offers convenient access to the renowned Royatonic spa, thermal baths, and the vibrant city center of Clermont-Ferrand. Guests appreciate its proximity to major attractions such as the Puy de Dôme and Vulcania, making it an ideal base for excursions to these must-see destinations. A charming park sits just across the hotel, providing a tranquil escape and a play area for families. Additionally, the surrounding area is rich with cafes, restaurants, and the scenic views of the Auvergne volcanoes. While situated on a busy road, the setting is nonetheless praised for its quiet ambiance and easy access to local amenities and public transportation. The hotel itself, despite a modest exterior, promises clean, spacious rooms and a warm, welcoming atmosphere with a staff renowned for their friendliness. Pairing this with excellent value for money, Le Chatel stands as a hidden gem for visitors to the region.
Breakfast
At Le Chatel Hotel, breakfast experiences are widely praised for their quality and variety. Guests enjoy an abundant and hearty buffet each morning, featuring fresh and crispy pastries, rich local cheeses, and a selection of other culinary delights. The breakfast is noted for its generous portions, providing a satisfying and complete meal that caters to diverse tastes. Many guests appreciate the value for money, highlighting the affordable pricing alongside excellent quality offerings. Service is attentive and welcoming, ensuring that diners feel relaxed and well-cared for as they start their day. Despite comments about the breakfast space being a bit small, the overall experience remains highly commendable, with special mentions of the impeccable service accompanying the perfect breakfast. Set in a convenient location near Place de Jaude in Clermont-Ferrand, Le Chatel provides a consistently pleasant backdrop for a morning meal, rounding out a beautifully varied breakfast experience.
Dinner
Le Chatel is earning high praise for its dinner offerings, with guests consistently highlighting the quality and enjoyment of their evening meals. The dining experience is characterized by home-cooked, hearty cuisine, where locally sourced ingredients shine. The restaurant's specialties, including the much-talked-about truffade, have been described as both plentiful and delicious. Even with a relatively limited menu, the dishes are crafted with care, featuring fresh, homemade products that contribute to their excellence. Guests appreciate the excellent value for money and the reasonable pricing, which doesn't compromise on taste or portion size. The homemade touch extends beyond dinner to breakfast as well, which guests find equally satisfying. The ambiance is complemented by the attentive and friendly staff, creating a dining experience that guests highly recommend. Le Chatel's restaurant is not just a place to eat but a must-visit destination for those seeking refined traditional cuisine in a welcoming atmosphere.
Rooms
Le Chatel offers a mixed experience for travelers, showcasing both charm and a few areas in need of improvement. The hotel rooms are generally clean and well-organized, with many guests appreciating the spotless environment and modernized bathrooms. The bedding consistently receives high praise for comfort, ensuring restful nights of sleep. While the hotel seems to cater well to families with spacious family rooms and apartments providing ample space, other rooms may feel tight but still offer the necessary comforts for short stays. Despite being functional and well-equipped, some rooms may benefit from renovation to address dated appearances and occasional odors, particularly in larger family accommodations.
Quietude is a strong point for rooms facing the back of the hotel, providing a peaceful escape from street noise. However, standard rooms often described as small, present a workable solution with practical layouts and sufficient amenities for brief visits. Additionally, guests have commended the friendly and accommodating staff, contributing to the overall pleasant atmosphere of the hotel.
The dining experience at Le Chatel is well-regarded, with compliments directed toward the good restaurant and satisfying breakfast options, adding to the appeal of this charming establishment. While the hotel may seem a bit old-fashioned in certain aspects, its cleanliness, affordability, and thoughtful room arrangements create a satisfactory experience for those seeking comfort and convenience.
Beds
Le Chatel has gained a strong reputation for providing exceptionally comfortable sleeping arrangements for its guests. Reviews frequently highlight the beds as being particularly inviting, with many visitors noting the high quality and comfort of the bedding. Descriptions such as "very comfortable bed" and "excellent mattresses" are common, suggesting a consistent experience across different rooms. Guests have commended the hotel for its "top-notch" bedding, often likening the quality to that of a five-star hotel. While the general consensus is overwhelmingly positive, there are occasional remarks about specific issues like noisy AC units affecting sleep quality and less comfortable children's sofa beds. Overall, guests praise Le Chatel for its commitment to ensuring a restful night's sleep through its clean and comfortable bedding.
Cleanliness
Le Chatel consistently impresses guests with its remarkable dedication to cleanliness. Many visitors highlight the spotless condition of the rooms and facilities, describing the environment as not only clean but also well-arranged and well-kept. The attention to cleanliness extends throughout the hotel, from the rooms to the common areas, earning the establishment high praise. Guests often mention the comfort of the beds and the friendliness of the staff, contributing to an overall pleasant experience. The hotel offers excellent value for money, with positive remarks about both the accommodation and meals. Despite occasional reports of minor cleanliness oversights, such as issues with specific rooms or areas, the general sentiment remains highly favorable. Guests appreciate the balance of cleanliness and comfort, making Le Chatel a solid choice for travelers seeking a clean and comfortable stay.
Staff
Le Chatel's staff consistently garners praise for their friendliness and professionalism, creating an inviting atmosphere for guests. Visitors frequently highlight the team's warm and welcoming nature, noting their attentiveness and eagerness to assist without being overly effusive. The staff's exceptional hospitality extends from the reception to the management, who collectively ensure that guests feel well-received and cared for during their stay. Guests appreciate the staff's courteous demeanor and their willingness to accommodate various needs, contributing to a pleasant and seamless experience.
The helpfulness and empathy demonstrated by the staff, including their responsiveness to guests' requirements, are particularly commendable. Reviews describe the team as engaging and informative, with an ability to handle inquiries and requests efficiently. Whether through lively smiles or hospitable interactions, the staff endeavors to meet guests' expectations and enhance their overall experience. The consistent warmth and availability of the staff are apparent in their interactions, whether offering a kind welcome or ensuring a comfortable stay.
Overall, Le Chatel's staff stands out for their competence and dedication to providing high-quality service, making guests feel valued and attended to throughout their visit.
Wi-Fi
Le Chatel offers complimentary WiFi, which is generally noted for its high-quality connection in the lobby area. While there are positive experiences with the WiFi working wonderfully, some guests have encountered occasional challenges with its reliability, describing it as capricious or experiencing slow connectivity. It appears that the WiFi availability can vary, with instances of it not working effectively for all guests. Travelers should be aware that access might be more consistent in the common areas of the hotel, offering a better chance of staying connected during their stay.
Family
Nestled in an area that boasts a playground conveniently nearby, Le Chatel emerges as a prime destination for families seeking comfort and space. Every aspect of its accommodation speaks to the needs of larger groups, with family rooms that stand out for their generous size, often including separate bedrooms and bathrooms for the children. These rooms not only offer spaciousness but are praised for their cleanliness and well-organized layouts, enhancing the overall family experience.
The hotel's environment fosters a pleasant atmosphere that resonates well with families, making it ideal for those traveling with children. A warm and welcoming ambiance is further supported by the friendly staff, noted for their attentive and customer-focused approach, ensuring that guests feel valued during their stay.
While the accommodations themselves capture the essence of comfort, the traditional styling of the hotel complements the family-friendly vibe, providing all necessary comforts for an enjoyable and relaxing vacation. Those who have stayed with their families would not hesitate to recommend Le Chatel to others, cementing its reputation as a trusty choice for those planning a family getaway.
No, Le Chatel doesn't have any pool.
No, a spa isn't available at Le Chatel.
Yes, Le Chatel welcomes dogs.
No, parking facilities aren't available at Le Chatel.