JELA NATURAL RESORT
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Summary of reviewsJELA Natural Resort provides a charming escape into nature, nestled amidst picturesque mountains and forests near the Kosovo border. Its serene location is ideal for outdoor enthusiasts seeking breathtaking landscapes and tranquility. Guests appreciate the resort's beautiful architecture and the peaceful ambiance of private wooden cabins, enhanced by fresh mountain air and stunning vistas.
The dining experience at JELA Natural Resort is noteworthy, with breakfast and dinner receiving high praise for quality and value. Guests appreciate the well-prepared meals and commend the restaurant's friendly staff and reasonable prices. The inclusion of live music in the evenings further enriches the dining atmosphere.
While the resort offers visually appealing accommodations, there are mixed reviews regarding room conditions. Many guests enjoy the charming setting and thoughtful design, particularly catering to specific interests like riders. However, rooms are occasionally small, with issues related to cleanliness, maintenance, and amenities such as comfortable mattresses and plumbing. Despite these challenges, the resort appeals to those desiring a simplistic, natural retreat.
Cleanliness reviews vary, with some guests appreciating the fresh aroma of the cabins while others encounter maintenance issues, particularly in bathrooms. The resort's smoking policy in the dining hall may detract from the overall experience for some. WiFi connectivity is another area requiring improvement, particularly in personal accommodations, although the restaurant provides reliable internet access.
The staff at JELA Natural Resort consistently earn commendations for their friendliness and eagerness to assist, contributing to a welcoming atmosphere. Although there is room for improvement in preparedness and language skills, the team is dedicated to ensuring a pleasant stay for guests, often making thoughtful gestures such as preparing rooms in advance.
Overall, JELA Natural Resort is an appealing choice for those seeking a serene getaway amidst nature, with excellent dining and attentive service highlighted as key strengths, while improvements in room maintenance and WiFi would enhance the guest experience.
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The dining experience at JELA Natural Resort is noteworthy, with breakfast and dinner receiving high praise for quality and value. Guests appreciate the well-prepared meals and commend the restaurant's friendly staff and reasonable prices. The inclusion of live music in the evenings further enriches the dining atmosphere.
While the resort offers visually appealing accommodations, there are mixed reviews regarding room conditions. Many guests enjoy the charming setting and thoughtful design, particularly catering to specific interests like riders. However, rooms are occasionally small, with issues related to cleanliness, maintenance, and amenities such as comfortable mattresses and plumbing. Despite these challenges, the resort appeals to those desiring a simplistic, natural retreat.
Cleanliness reviews vary, with some guests appreciating the fresh aroma of the cabins while others encounter maintenance issues, particularly in bathrooms. The resort's smoking policy in the dining hall may detract from the overall experience for some. WiFi connectivity is another area requiring improvement, particularly in personal accommodations, although the restaurant provides reliable internet access.
The staff at JELA Natural Resort consistently earn commendations for their friendliness and eagerness to assist, contributing to a welcoming atmosphere. Although there is room for improvement in preparedness and language skills, the team is dedicated to ensuring a pleasant stay for guests, often making thoughtful gestures such as preparing rooms in advance.
Overall, JELA Natural Resort is an appealing choice for those seeking a serene getaway amidst nature, with excellent dining and attentive service highlighted as key strengths, while improvements in room maintenance and WiFi would enhance the guest experience.
Guest House Taking Steps Towards Sustainability
This resort has received the EU Ecolabel certificate as part of an initiative for eco-certified accommodation in rural areas.
Family Friendly Guest House
Business Guest House
Guest House with Parking
Accessible Guest House
Small Guest House
4-Star Guest House
Guest Reviews
JELA Natural Resort offers an immersive escape into the heart of nature, charming guests with its serene location nestled amid the mountains and forests near the Kosovo border. The resort's picturesque setting provides ample opportunities for outdoor activities, making it an ideal choice for nature enthusiasts looking to explore the lush landscapes. The surrounding environment is described as both stunning and tranquil, with many reviews highlighting the natural beauty and excellent architecture of the resort. Guests appreciate the fresh mountain air, the serene vistas, and the peaceful ambiance of the private wooden cabins.
While some reviews point to minor service inconsistencies, the overall sentiment reflects a warm experience, with friendly staff and delicious, reasonably priced dining options. The resort's restaurant is particularly praised for its great prices and friendly team, with breakfast often included as a delightful start to the day. In the evenings, live music adds to the charm, enhancing the overall enjoyment of the stay. Positioned at the edge of Rozaje, JELA Natural Resort is a welcoming retreat for those seeking a quiet getaway immersed in nature.
JELA Natural Resort offers a breakfast experience that has consistently impressed guests with its quality and value for money. Many visitors have praised the breakfast as excellent, noting it as a standout feature of their stay with well-prepared and tasty options available. The breakfast is considered good value, even when offered at a modest additional fee, which has been particularly appreciated by travelers seeking value. Despite some logistical hitches in service times, the overall sentiment leans favorable, with guests commending the friendliness of the staff and the well-cooked meals available. Whether enjoyed as part of the room package or as an individual offering, the breakfast at JELA Natural Resort seems to consistently meet and often exceed guests' expectations.
JELA Natural Resort offers a delightful dining experience that has consistently impressed guests. With a focus on local and simple dishes, the food is described as both very tasty and absolutely delicious. Diners have particularly praised the homemade cheese, marking it as a standout offering. Both dinner and breakfast provide excellent value, complemented by friendly and attentive service. Although some have noted that the accommodations may be dated, the overall dining experience at the resort is recognized for its quality and enjoyable flavors, embodying a natural and satisfying culinary experience.
Jela Natural Resort offers a mixed experience when it comes to its accommodations. The overall complex is noted for being visually appealing, and the bungalows offer a pleasant and serene environment. The property is thoughtfully designed to cater to travelers, especially those with specific interests such as riders, making it a potentially compelling choice for enthusiasts.
Despite these positives, there are notable concerns that guests have consistently encountered. The rooms, particularly the standalone houses, are charming yet some are reportedly small and occasionally not adequately cleaned. While the rooms have all essential amenities, issues such as uncomfortable and sagging mattresses, malfunctioning fixtures, and cold temperatures are frequently mentioned. These factors contribute to a less comfortable stay for some travelers.
The bathrooms are a recurring point of contention, often described as small with plumbing problems that need attention. Simple furnishings characterize the rooms, providing only the basics, which might not meet the expectations for those seeking comprehensive comfort during their stay.
While the rooms can be warm in the summer, they lack options for proper ventilation due to concerns about insects. The absence of curtains and inadequate lighting control also affect the overall comfort. The resort may appeal to those seeking a simplistic retreat with a natural ambiance, but improvements in cleanliness and room maintenance could significantly enhance the guest experience.
Jela Natural Resort offers a rustic retreat surrounded by nature, with small cabins providing a charming escape. Guests appreciate the resort's fast-response host and the availability of complete facilities. However, opinions on cleanliness vary significantly. Some guests found their rooms to be unexpectedly clean with a pleasant aroma, yet many others reported issues with cleanliness and maintenance. Bathrooms seem to be a recurring concern, with reports of water drainage directly onto the floor, unsatisfactory cleanliness, and occasional maintenance issues such as leaky faucets and unstable Wi-Fi. The resort's policy allowing smoking in the dining hall may also detract from the overall experience. While the natural setting is appealing, the inconsistency in room cleanliness could affect the enjoyment of a stay here.
The staff at Jela Natural Resort consistently receive praise for their friendliness and willingness to assist guests with any issues that arise. Guests frequently highlight the helpfulness and efficiency of the reception team, who are noted for their hospitable approach and efforts to resolve problems swiftly. The warmth and kindness of the entire team, from the maids to the waiters, create a welcoming atmosphere throughout the resort. While some guests mention areas for improvement in terms of staff preparedness and English proficiency, the overall impression is of a dedicated team eager to ensure a pleasant stay for visitors. Small gestures, such as warming up rooms in advance, are appreciated by guests, showcasing the staff's attention to detail and care.
At JELA Natural Resort, the WiFi experience seems to present some challenges, particularly in the accommodations. Guests frequently point out that the WiFi in the rooms and bungalows is often unreliable or entirely absent, making online connectivity difficult in personal spaces. However, the restaurant appears to offer a reprieve from these issues, where guests report that the internet functions well. While there are positive mentions of the internet in certain areas, overall, it seems the resort could improve its WiFi service to better meet guest expectations.
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Location
While some reviews point to minor service inconsistencies, the overall sentiment reflects a warm experience, with friendly staff and delicious, reasonably priced dining options. The resort's restaurant is particularly praised for its great prices and friendly team, with breakfast often included as a delightful start to the day. In the evenings, live music adds to the charm, enhancing the overall enjoyment of the stay. Positioned at the edge of Rozaje, JELA Natural Resort is a welcoming retreat for those seeking a quiet getaway immersed in nature.
Breakfast
Dinner
Rooms
Despite these positives, there are notable concerns that guests have consistently encountered. The rooms, particularly the standalone houses, are charming yet some are reportedly small and occasionally not adequately cleaned. While the rooms have all essential amenities, issues such as uncomfortable and sagging mattresses, malfunctioning fixtures, and cold temperatures are frequently mentioned. These factors contribute to a less comfortable stay for some travelers.
The bathrooms are a recurring point of contention, often described as small with plumbing problems that need attention. Simple furnishings characterize the rooms, providing only the basics, which might not meet the expectations for those seeking comprehensive comfort during their stay.
While the rooms can be warm in the summer, they lack options for proper ventilation due to concerns about insects. The absence of curtains and inadequate lighting control also affect the overall comfort. The resort may appeal to those seeking a simplistic retreat with a natural ambiance, but improvements in cleanliness and room maintenance could significantly enhance the guest experience.
Cleanliness
Staff
Wi-Fi
No, JELA NATURAL RESORT doesn't have any pool.
No, a spa isn't available at JELA NATURAL RESORT.
No, JELA NATURAL RESORT doesn't allow dogs.
Yes, parking facilities are available at JELA NATURAL RESORT.
No, JELA NATURAL RESORT doesn't have a gym.
Location Show Map
