The King Grand Boutique Hotel is celebrated for its outstanding location and impeccable service, making it an ideal base for exploring the city's main attractions. Situated in a central yet peaceful street, it offers easy access to landmarks like the Royal Palace, the Silver Pagoda, the Independence Monument and the bustling riverside area. Guests appreciate the convenience of nearby restaurants, shops and tuk-tuks, which enhance their overall experience.
The hotel’s breakfast has received mixed feedback, though many guests commend the buffet's variety and value with daily changing options and hot food choices. The breakfast crew is praised for their excellent service. However, the inconsistent availability of breakfast, due to kitchen closures, is a significant drawback noted by some guests.
Rooms at the King Grand Boutique Hotel are highly rated for their cleanliness, comfort and spaciousness with modern furnishing and ample natural light through large windows. Despite a few complaints about smaller-than-expected rooms and the need for better soundproofing and more meticulous bathroom cleaning, most guests find the accommodation pleasant and well-kept. Deluxe Rooms, in particular, are highlighted for their size and added comfort.
Cleanliness is a standout feature with the hotel maintaining high standards through daily towel changes and thorough cleaning routines. The rooms are described as spotless, quiet and equipped with super comfy beds, contributing to a restful stay.
The staff's exceptional service is a cornerstone of the hotel's positive reputation. Employees are consistently friendly, professional and accommodating with special mentions of receptionists like Lien who go above and beyond to assist with travel arrangements and local tips. Their warmth and attention significantly enhance the guest experience.
The hotel offers two small but pleasant pools, including a rooftop option with city views. While guests appreciate the cleanliness and the refreshing retreat they provide, there have been instances where the pools were unavailable, causing disappointment. Nevertheless, when accessible, the pools are a lovely addition to the stay.
Lastly, the hotel's beds are frequently praised for their comfort and cleanliness with many guests highlighting the quality of sleep they enjoyed thanks to the super comfy beds and pillows. Overall, King Grand Boutique Hotel delivers a comfortable, clean and welcoming environment, making it a preferred choice for many visitors.
The Frangipani Royal Palace Hotel in Phnom Penh is highly praised for its exceptional location in the city center, placing guests in close proximity to major attractions such as the Royal Palace and the scenic riverside promenade. The hotel boasts a stunning rooftop terrace that offers panoramic views, complemented by a refreshing pool, making it a highlight of the stay.
Guests frequently commend the breakfast offerings for their quality and variety, with a mix of Asian and Western dishes that cater to diverse palates. Dining on the rooftop terrace during breakfast time enhances the experience with beautiful city views, though the dinner experience has mixed reviews, with some finding the food pricey but still valuing the service and ambiance.
Accommodations are described as spacious, clean, and comfortable, with the most notable feature being the beds, often cited as exceptionally comfortable. Nevertheless, the hotel shows signs of age, particularly in room furnishings, but maintains a charming appeal that balances comfort and aesthetics.
Cleanliness generally garners positive feedback, though the decor is noted as dated in certain areas. The pool is described as a refreshing retreat and rated highly for its cleanliness. The spa services receive consistent accolades for providing a relaxing and rejuvenating experience through skilled therapists.
A significant asset to the hotel is its staff, who are often praised for their friendliness, efficiency, and excellent customer service, leaving guests feeling welcomed and well-cared for throughout their stay. Although the Wi-Fi can be inconsistent, it does not detract significantly from the overall experience.
Positioned as a great boutique hotel rather than a luxury four-star establishment, The Frangipani Royal Palace Hotel provides good value for those seeking central convenience and charm rather than opulence. The inviting ambiance created by its staff and amenities like the rooftop pool and bar make it an appealing choice for travelers exploring Phnom Penh.
Located in the heart of Phnom Penh, Ohana Phnom Penh Palace Hotel receives high praise primarily for its prime location, providing guests with easy access to the riverfront, bustling markets, renowned landmarks like the Royal Palace and the vibrant nightlife. The proximity to Sisowath Quay and availability of local transportation, including tuk-tuks, add to the convenience, making it ideal for both tourists and business travelers. Many rooms also feature stunning views of the rivers and the city's landscape.
Regarding breakfast, guests enjoy the rooftop setting with breathtaking city and river views and a buffet offering a mix of Asian and Western dishes, including fresh fruits and on-the-spot omelettes. While some guests mention inconsistency in the variety and warmth of the food, the unique experience of dining with panoramic views generally receives positive remarks.
Dinner at the hotel's rooftop restaurant adds to the charm, offering a memorable backdrop with serene views of the Mekong River. Guests commend the well-prepared Cambodian specialties and reasonably priced menu options. Despite occasional criticisms of certain dishes and the menu's limited excitement, the combination of friendly service, good food and stunning sunsets make for an enjoyable dining experience.
Rooms at Ohana Phnom Penh Palace Hotel are appreciated for their cleanliness, spaciousness and modern amenities such as adjustable air conditioning, fridges and balconies. Though some minor issues like a musty smell or noise complaints are mentioned, the overall feedback emphasizes a comfortable and pleasant stay.
The hotel maintains high cleanliness standards, especially in guest rooms and the efficient housekeeping staff contribute significantly to the positive experience. There are occasional remarks about the need for better maintenance in common areas, but the overall sentiment remains favorable.
Staff at the hotel are frequently lauded for their friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere. While there are rare mentions of less favorable interactions, the majority of feedback underscores the staff’s efficiency and excellent service.
Wi-Fi at the hotel presents a mixed bag with some guests experiencing fast and stable connections, particularly in common areas, while others face issues with poor, intermittent signals, especially in rooms. The need for improved reliability and speed is noted.
The gym, while small, is equipped with modern equipment and seen as sufficient for a decent workout, adding value to guests' stays.
The multiple swimming facilities, including a notable rooftop pool with breathtaking city views and jacuzzis, receive enthusiastic praise, providing a relaxing and picturesque retreat for guests.
Families find the hotel suitable with its family-friendly atmosphere, baby beds and proximity to family-friendly restaurants, making it a favorable choice for those traveling with children. Some furniture might need updating, but the hotel's overall family-oriented services are commendable.
The hotel's location is advantageous for nightlife enthusiasts with easy access to numerous bars, restaurants and entertainment options, though some guests mention safety concerns around the Riverside area.
Beds in the hotel receive mixed feedback; while many guests find them comfortable and spacious, others find them too firm, sometimes likened to being rock-hard. Nonetheless, the overall accommodation quality is largely appreciated.
In conclusion, Ohana Phnom Penh Palace Hotel stands out for its excellent location, superb facilities, friendly staff and overall cleanliness, making it a favored choice for a diverse range of travelers visiting Phnom Penh.