Grosvenor Hotel Rugby
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Summary of reviewsGrosvenor Hotel Rugby stands out for its prime location, offering easy access to the town center and the railway station, making it highly convenient for business and leisure travelers. Guests particularly appreciate the free parking and the overall cost-effectiveness of staying at the hotel, noting good value for money. The ambiance and friendly staff further enhance the guest experience, with staff members lauded for their warmth, professionalism, and willingness to go above and beyond.
The hotel’s dining experience receives considerable praise, especially for dinner, where the on-site restaurant is recognized for its superb meals and generous portions, often described as excellent. A welcoming atmosphere, aided by features like a beer garden, adds to the enjoyment. While breakfast services are mixed, with some logistical challenges like late serving hours, guests generally appreciate the thoughtful dietary accommodations and respectful treatment during meals.
Rooms at Grosvenor Hotel Rugby offer spaciousness and modern amenities, with comfort and cleanliness noted as positives by some guests. However, inconsistent maintenance and cleanliness issues, such as outdated decor and noise disturbances, suggest a need for refurbishment. Similarly, bedding experiences vary, with some guests enjoying comfortable sleeps on clean bedding, whereas others report issues with mattress quality and structural problems.
Cleanliness reviews are mixed, with guests mentioning areas needing attention, like stained bedding and mold in bathrooms. The hotel’s decor is often described as dated, impacting overall satisfaction. While connectivity with the free Wi-Fi service is inconsistent, many guests find it works better in the reception area, with helpful staff addressing issues promptly.
Parking is a strong positive feature, with ample, safe, and often free options contributing to convenience for travelers. While some mention inconsistent communication regarding parking fees, the general consensus is favorable, supported by staff assistance during check-in.
Overall, Grosvenor Hotel Rugby offers a balance of accessibility, dining excellence, and friendly service, although it faces challenges in room and bedding maintenance. With potential improvements in cleanliness and structural upkeep, guest satisfaction could see significant enhancement.
Categories
The hotel’s dining experience receives considerable praise, especially for dinner, where the on-site restaurant is recognized for its superb meals and generous portions, often described as excellent. A welcoming atmosphere, aided by features like a beer garden, adds to the enjoyment. While breakfast services are mixed, with some logistical challenges like late serving hours, guests generally appreciate the thoughtful dietary accommodations and respectful treatment during meals.
Rooms at Grosvenor Hotel Rugby offer spaciousness and modern amenities, with comfort and cleanliness noted as positives by some guests. However, inconsistent maintenance and cleanliness issues, such as outdated decor and noise disturbances, suggest a need for refurbishment. Similarly, bedding experiences vary, with some guests enjoying comfortable sleeps on clean bedding, whereas others report issues with mattress quality and structural problems.
Cleanliness reviews are mixed, with guests mentioning areas needing attention, like stained bedding and mold in bathrooms. The hotel’s decor is often described as dated, impacting overall satisfaction. While connectivity with the free Wi-Fi service is inconsistent, many guests find it works better in the reception area, with helpful staff addressing issues promptly.
Parking is a strong positive feature, with ample, safe, and often free options contributing to convenience for travelers. While some mention inconsistent communication regarding parking fees, the general consensus is favorable, supported by staff assistance during check-in.
Overall, Grosvenor Hotel Rugby offers a balance of accessibility, dining excellence, and friendly service, although it faces challenges in room and bedding maintenance. With potential improvements in cleanliness and structural upkeep, guest satisfaction could see significant enhancement.
Hotel with Free Wi-Fi
The Grosvenor Hotel offers free WiFi, allowing guests to stay connected. It is located near Rugby's center and rail station, offering convenience for travelers.
Hotel with Parking
This hotel offers parking facilities. The hotel is a short stroll from the town centre and Rugby School.
EV charging stations
3-Star Hotel
This hotel in Rugby offers a reliable and comfortable stay for value-conscious travelers. It's a practical base for exploring the town and surrounding areas.
Hotel with EV Charging Stations
Cheap Hotel
Guest Reviews
Grosvenor Hotel Rugby boasts an enviable location, making it an ideal choice for visitors looking to stay near the town center of Rugby. It offers easy access to both shopping areas and work venues, which is highlighted as particularly convenient for guests traveling either for business or leisure. The hotel's proximity to the railway station is another notable advantage, providing a smooth connection for travel across the region.
With free parking available, guests appreciate the ease and security provided for those traveling by car. This feature, combined with its central placement within walking distance of the town's amenities, makes Grosvenor an attractive option for anyone visiting Rugby. For those journeying between north and south, the hotel's strategic position along travel routes offers a significant advantage.
Additionally, the cost-effectiveness of staying at Grosvenor Hotel Rugby receives positive mention, suggesting good value for money in relation to its prime location. Guests find the atmosphere and staff friendly and helpful, enhancing the overall experience at the hotel. In summation, Grosvenor Hotel Rugby offers a sound combination of accessibility, convenience, and affordability, underpinned by thoughtful service, making it a practical choice for many travelers.
Grosvenor Hotel Rugby has received mixed reviews regarding its breakfast service, reflecting both positive experiences and notable challenges. On the brighter side, guests who managed to dine at the hotel often praised the breakfast for its quality, describing it as great or excellent. The hotel seems to cater to specific dietary needs, as one guest appreciated the accommodation of their celiac disease, and another was satisfied with the kindness of staff providing a simple yet thoughtful breakfast of white cheese and strawberries.
However, guests have frequently noted significant issues, primarily concerning the timing of breakfast service. The breakfast room tends to open at 10 a.m., which is inconvenient for those with early schedules or commitments such as work or meetings. The policy particularly affects early risers or guests needing a quick start to their day. Some reviews mentioned no breakfast being available, especially on Sundays when the restaurant was closed, leaving guests without their morning meal.
Charges for breakfast vary, with the main brasserie offering meals starting at £2.95, yet some reviews suggest that a full breakfast could cost £14.95, which was perceived as expensive. Despite these logistical challenges, the staff's respectful treatment toward guests remains a positive highlight in the overall experience, indicating a level of attentiveness even amidst structural limitations.
Grosvenor Hotel Rugby offers a delightful dining experience that consistently earns praise from its guests. The hotel's on-site restaurant is often highlighted for its superb and healthy meals, complemented by very good service. Many visitors have remarked that the food is excellent, with some noting the generous portion sizes and top-class evening meals, like a standout kahari curry. The ambiance, enhanced by features such as a beer garden with a fountain, adds to the enjoyment. Although the restaurant is sometimes critiqued for specifics like expensive pasta and occasional service hiccups, the overall impression is overwhelmingly positive. Guests repeatedly express a desire to return for the delicious offerings, making it one of the best meals some have had at a hotel.
Grosvenor Hotel Rugby offers a mixed experience when it comes to its rooms, with some notable positives as well as areas needing improvement. Guests who appreciate spacious accommodations will find large rooms available, sometimes equipped with modern bathrooms and a range of amenities such as a bathtub and TV. Comfort and cleanliness are highlights in certain rooms, with some guests noting meticulous cleaning and comfortable bedding. A private and well-equipped bathroom is also a plus in a few instances.
However, the hotel seems to suffer from inconsistencies in maintenance and cleanliness. Many reviewers note issues such as outdated decor, uncomfortable bedding, and occasional cleanliness lapses, including dirty carpets, stained walls, and lingering odors. Noise from the main road and temperature control issues also detract from the overall experience for some guests. The hotel appears to be in need of a significant update and regular maintenance to address the wear and tear evident in various aspects of the property. Overall, while the hotel has potential, it's clear that attention to detail and improved upkeep could greatly enhance the guest experience.
Despite the charming allure of the Grosvenor Hotel Rugby, guest opinions on the bed situation present a mixed bag of experiences. The beds, quite a crucial aspect of any hotel stay, drew varied reactions. Many visitors have found certain beds to be surprisingly comfortable, even describing them as very comfortable with clean and spotless bedding. The comfort of these beds allowed for a good night's sleep, enhancing the overall stay for some guests.
However, a significant number of reviews point to issues with the mattresses, such as being able to feel the springs, noticeable dips, and an overall unevenness in various beds. Some guests reported that the beds seemed to have structural problems like broken frames and bases that were merely makeshift solutions. Issues such as beds being soft enough to cause a roll to the middle and unpleasant discoveries, such as half-eaten items, contributed to discomfort during their stays.
Overall, while some guests had a positive experience with comfortable and clean bedding, others encountered several issues that suggest a need for improvement in the bed quality.
The Grosvenor Hotel Rugby has garnered a mixed reception regarding its cleanliness and overall condition, according to guest reviews. While some praised the hotel for its clean, tidy, and comfortable accommodations, noting the friendliness and helpfulness of the staff, many guests felt that the hotel is in serious need of refurbishment. Several visitors reported dirt and grime in various areas, including unhoovered floors, stained bedding, and mold in bathrooms, which suggests that cleaning standards may not meet expectations consistently. The hotel's decor also appears to be dated, with worn furniture and tired interior design often mentioned. Although a few guests found their rooms clean and quiet, others expressed disappointment with the overall upkeep and maintenance of the property, which visibly impacted their stay. The hotel's location is appreciated, yet the contrasting reviews highlight a demand for improvements in cleanliness to enhance guest satisfaction.
The Grosvenor Hotel Rugby receives mixed feedback regarding its staff, with many positive mentions that highlight their friendliness and helpfulness. The staff are noted for their respectful and accommodating nature, often described as polite and professional. Special recognition is given to the reception team, particularly Emerald and Lawrence, who are praised for their exceptional service despite facing limitations in decision-making. The night manager and other staff members are also acknowledged for their willingness to assist guests, sometimes going above and beyond to ensure comfort and satisfaction, such as helping with luggage and offering personalized assistance for dietary needs. However, some reviews point out occasional lapses in service, with instances of staff being unresponsive or a lack of presence at the front desk. There are also remarks about hotel management impacting staff members' ability to effectively address issues, although interactions with the staff remain largely positive and supportive. Overall, visitors to the Grosvenor Hotel appreciate the warmth and hospitality shown by the team, contributing to a generally welcoming experience.
The Grosvenor Hotel Rugby appears to have a mixed bag of reviews regarding its Wi-Fi service. While some guests experienced good Wi-Fi connectivity, others had difficulties with accessing the internet, facing issues like weak signals or lack of connection in the rooms. A common theme among the reviews is that Wi-Fi tends to work better in the reception area. Despite these inconsistencies, the hotel staff receive praise for their efficiency and helpfulness, often addressing issues promptly, such as sorting out Wi-Fi problems or quickly providing room supplies. The service aspect of the hotel seems to stand out positively amidst the varied Wi-Fi experiences.
Grosvenor Hotel Rugby offers convenient and ample parking options, contributing to its appeal for travelers. Guests frequently mentioned the ease of parking, highlighting the hotel's private and well-lit car park that ensures vehicle safety during their stay. The location of the hotel is praised for its proximity to the town center, making it an ideal choice for visitors looking to explore the area on foot. Many reviews confirm that parking is either free or included in the booking, which complements the hotel's accessibility. However, guests should be cautious about mixed messages regarding parking fees, as some have reported unexpected charges. Despite these inconsistencies, the general consensus leans towards a positive experience with the parking facilities at the Grosvenor Hotel Rugby, complemented by helpful staff during check-in.
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Location
With free parking available, guests appreciate the ease and security provided for those traveling by car. This feature, combined with its central placement within walking distance of the town's amenities, makes Grosvenor an attractive option for anyone visiting Rugby. For those journeying between north and south, the hotel's strategic position along travel routes offers a significant advantage.
Additionally, the cost-effectiveness of staying at Grosvenor Hotel Rugby receives positive mention, suggesting good value for money in relation to its prime location. Guests find the atmosphere and staff friendly and helpful, enhancing the overall experience at the hotel. In summation, Grosvenor Hotel Rugby offers a sound combination of accessibility, convenience, and affordability, underpinned by thoughtful service, making it a practical choice for many travelers.
Breakfast
However, guests have frequently noted significant issues, primarily concerning the timing of breakfast service. The breakfast room tends to open at 10 a.m., which is inconvenient for those with early schedules or commitments such as work or meetings. The policy particularly affects early risers or guests needing a quick start to their day. Some reviews mentioned no breakfast being available, especially on Sundays when the restaurant was closed, leaving guests without their morning meal.
Charges for breakfast vary, with the main brasserie offering meals starting at £2.95, yet some reviews suggest that a full breakfast could cost £14.95, which was perceived as expensive. Despite these logistical challenges, the staff's respectful treatment toward guests remains a positive highlight in the overall experience, indicating a level of attentiveness even amidst structural limitations.
Dinner
Rooms
However, the hotel seems to suffer from inconsistencies in maintenance and cleanliness. Many reviewers note issues such as outdated decor, uncomfortable bedding, and occasional cleanliness lapses, including dirty carpets, stained walls, and lingering odors. Noise from the main road and temperature control issues also detract from the overall experience for some guests. The hotel appears to be in need of a significant update and regular maintenance to address the wear and tear evident in various aspects of the property. Overall, while the hotel has potential, it's clear that attention to detail and improved upkeep could greatly enhance the guest experience.
Beds
However, a significant number of reviews point to issues with the mattresses, such as being able to feel the springs, noticeable dips, and an overall unevenness in various beds. Some guests reported that the beds seemed to have structural problems like broken frames and bases that were merely makeshift solutions. Issues such as beds being soft enough to cause a roll to the middle and unpleasant discoveries, such as half-eaten items, contributed to discomfort during their stays.
Overall, while some guests had a positive experience with comfortable and clean bedding, others encountered several issues that suggest a need for improvement in the bed quality.
Cleanliness
Staff
Wi-Fi
Parking
No, Grosvenor Hotel Rugby doesn't have any pool.
No, a spa isn't available at Grosvenor Hotel Rugby.
No, Grosvenor Hotel Rugby doesn't allow dogs.
Yes, parking facilities are available at Grosvenor Hotel Rugby.
No, Grosvenor Hotel Rugby doesn't have a gym.
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