Hotel Ruidoso

Ruidoso 33.33194900, -105.67715500 , 110 Chase Street (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Ruidoso consistently garners positive reviews, particularly for its exceptional location in the heart of downtown, which provides convenient access to a variety of restaurants, shops and the town center. Guests appreciate the ample parking and describe the location as unbeatable, making it an ideal base for exploring the area.

The hotel stands out for its cleanliness and comfort with friendly and accommodating staff frequently praised. Despite some minor concerns about nearby construction, guests continue to find their overall experience favorable and regard the hotel as a great value for the price. The rooms, especially junior suites, are noted for their comfort and spaciousness, making them suitable for larger groups. The modern design and well-maintained amenities, including coffee makers and refrigerators, contribute to a pleasant stay for many visitors.

The breakfast provided at Hotel Ruidoso receives overwhelmingly positive feedback with guests enjoying a variety of hot and cold options such as eggs, sausage, waffles, biscuits and gravy. The breakfast staff is often commended for their kindness and helpfulness, adding to a positive dining experience. While there are occasional comments about food running out early or issues with equipment, these do not significantly detract from the overall positive impressions.

The friendliness and helpfulness of the staff are major highlights of Hotel Ruidoso. Individual staff members, like Brandon at the front desk and Kristy from the management team, receive special mentions for their exceptional service. Overall, the staff's attentiveness and prompt response to any issues enhance the guest experience.

Families are especially well accommodated at Hotel Ruidoso with amenities such as an indoor pool and jacuzzi adding to the appeal. While the pool area sometimes faces cleanliness and maintenance issues, it remains a hit with children, providing a fun and relaxing activity during their stay. The hotel's family-friendly atmosphere, combined with its central location, makes it a favored choice for many families who have fond memories of their visits.

Despite some mixed feedback about room maintenance and occasional lapses in staff professionalism, the general consensus remains that Hotel Ruidoso offers a comfortable and clean environment with attentive service. The comfortable beds, modern amenities and convenient location contribute significantly to making it a highly recommended choice for travelers.
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Hotel near Golf Courses
Provides a comfortable stay in Ruidoso, with proximity to local golf courses such as Cree Meadows and The Links at Sierra Blanca.

Hotel near Ski Resorts
Provides world-class facilities and has offered Ski Apache packages in the past. It is a well-known hotel in Ruidoso that can cater to skiers.

Hotel with Spa
Hotel Ruidoso offers a spa that focuses on providing a relaxing and rejuvenating experience for its guests. It is a great option for those looking to unwind in Ruidoso.

Dog Friendly Hotel
This hotel is pet-friendly, allowing guests to bring their furry companions. It offers a comfortable stay and is located in a central area of Ruidoso.

Accessible Hotel
Hotel Ruidoso provides dedicated Handicap Accessible King Rooms that include oversized accessible bathrooms. Furthermore, the hotel is equipped with a Braille elevator, ensuring easier navigation and a more comfortable experience for guests with mobility needs.

Hotel with EV Charging Stations
Located in Ruidoso, this hotel provides EV charging stations, offering convenience for travelers with electric vehicles.

3-Star Hotel
This hotel provides relaxed rooms with a complimentary hot breakfast, an indoor pool, and a hot tub. It also features Electric Vehicle (EV) charging stations, catering to modern travelers.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Queen Room with Two Queen Beds Air-conditioned room features a flat-screen TV. A microwave, fridge and coffee-making facilities are also included.

King Suite Air-conditioned suite features a 32-inch flat-screen TV, work desk and sofa bed. A microwave, fridge and coffee-making facilities are also included.

Junior Suite This suite has a seating area, and 2 flat-screen TVs.

One-Bedroom Suite Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as tumble dryer. The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
Nestled in the heart of downtown, Hotel Ruidoso earns high praise for its exceptional location. Guests appreciate its central placement, describing it as unbeatable and perfect with the convenience of being close to everything one might need. The hotel offers the ideal base for exploring the area, being within walking distance to a variety of restaurants, shops and the town center, as well as providing ample parking.

The cleanliness and comfort of the hotel also garner positive feedback with visitors highlighting its very friendly and accommodating staff. Despite some initial concerns about nearby construction, the overall experience remains favorable. Guests also find the hotel to be a great value for the price, combining excellent service with good-quality accommodations.

Additional amenities such as comfortable beds and a surprisingly good breakfast enhance the overall positive experience. Whether guests are seeking a comfortable stay or easy access to local attractions, Hotel Ruidoso stands out as a highly recommended choice for both its prime location and quality service.

Breakfast
Hotel Ruidoso offers a varied breakfast experience with predominately positive feedback from guests. Many reviewers praised the breakfast, highlighting a great and delicious selection with both hot and cold options, such as eggs, sausage, waffles, biscuits and gravy. Guests appreciated the breakfast's delicious taste, ample supply and freshness, noting it was suitable for the whole family.

A significant number of reviews mentioned the kindness and helpfulness of the breakfast staff, which added to their positive dining experiences. The cleanliness of the breakfast area was also frequently remarked upon. Although some guests experienced issues like food running out early, cold items or minor equipment malfunctions such as a broken toaster, these were generally isolated comments.

Breakfast received commendations for its variety with options not always seen in other hotels. The convenient location of the hotel was a bonus, allowing guests easy access to a well-prepared meal before exploring the local area. Some guests felt the breakfast could improve regarding replenishment and maintaining food temperature, while others found it to be lacking in quality and criticized occasional overcrowding.

Overall, the breakfast at Hotel Ruidoso is largely seen as a positive aspect of the stay with many guests finding it exceeded their expectations, contributing to a pleasant and convenient start to their day.

Rooms
Hotel Ruidoso, located in a prime spot, has received mixed feedback regarding its rooms. On the positive side, many guests have praised the comfort and cleanliness of the rooms, highlighting the beds as especially comfortable and noting the provision of amenities like coffee makers and refrigerators. Several reviews mention that the rooms, particularly the junior suites, are spacious and ideal for larger groups with some suites comfortably sleeping six people. Guests frequently commend the friendly and hardworking staff, adding to the overall pleasant experience.

The hotel's dedication to cleanliness is often noted with many reviewers appreciating the clean and modern facilities. Breakfast offerings are deemed delicious and the atmosphere is described as clean and quiet, contributing to an enjoyable stay.

However, some negative aspects have also been reported. A few guests encountered rooms with unpleasant smells and instances of uncleanliness, such as food wrappers and dirty napkins found under sofa beds and an old sock behind the TV. Additionally, some rooms were noted to be small and outdated. There were also occasional delays in room availability at check-in and suboptimal room cleaning services, where only basic tasks like towel replacement and trash emptying were performed.

Despite these issues, the general consensus is that Hotel Ruidoso offers a comfortable and clean environment for guests, supported by a diligent staff and well-maintained amenities.

Beds
Hotel Ruidoso's beds receive frequent praise for their comfort, contributing to a restful night's sleep for many guests. Descriptions such as very comfortable, comfy and super comfortable appear consistently. While the majority of the feedback highlights the comfort of the beds, a few suggestions for improvement are noted, such as the height of the beds and the condition of the bedding, like lumpy pillows and stained comforters. Overall, the firm yet comfortable mattresses stand out as a notable feature, ensuring guests don't sink in as they might in other hotels, thus providing a supportive sleep experience.

Cleanliness
Hotel Ruidoso has garnered mixed reviews regarding its cleanliness, though the positive remarks often highlight a high standard. Many guests emphasized how clean their rooms were with repeated mentions of the hotel being very clean and even exceptionally clean. The staff frequently received compliments for being friendly and helpful, adding to a pleasant overall experience. Additionally, guests appreciated the hotel's modern design and its central location, making it convenient for exploring the town.

On the less positive side, there were comments about certain areas of the hotel not being well-maintained. Some reviews noted dirty hallway carpets, moldy smells and a general lack of sufficient housekeeping staff. Instances of rooms not being thoroughly cleaned with food crumbs and debris found, were mentioned, indicating inconsistent standards. Despite these issues, many found their stay enjoyable due to the clean facilities, comfortable beds and the availability of amenities like the free breakfast where kids could make their own waffles.

In summary, while Hotel Ruidoso has its shortcomings, particularly in some common areas and room maintenance, it generally provides a clean and comfortable stay, bolstered by friendly staff and a central location.

Staff
Hotel Ruidoso has garnered much appreciation for its staff, who are frequently described as friendly, welcoming and accommodating. Guests commonly praised the personnel for their kindness and attentiveness with notably positive mentions of Brandon at the front desk and Kristy along with the management team. Both individuals were highlighted for their exceptional service and helpful attitudes.

The staff's friendliness and knowledge contributed significantly to the overall pleasant experience of many guests. Numerous reviews emphasize the team's willingness to address any issues promptly, such as fixing a problem with the sofa bed. Their informative and accommodating nature was a recurrent theme, making guests feel well cared for during their stay.

However, not all feedback was uniformly positive. Certain guests encountered problems with specific staff members, especially noting instances of rudeness and a lack of professionalism, particularly with the night attendant and an older lady at the reception. There were comments about some grumpy attitudes and occasions where the front desk staff were perceived as unfriendly.

Overall, despite these occasional lapses, the majority of the reviews reflect a high level of satisfaction with the staff at Hotel Ruidoso, who are largely seen as a key component of the positive guest experience.

Spa
Hotel Ruidoso offers a mix of amenities with an indoor pool and spa, providing guests opportunities for relaxation. Many appreciated the indoor pool and hot tub, though there were some issues with the spa and hot tub not always being in working order. Some guests mentioned the chlorine levels in the spa were too high and others found the pool temperature too cold. Despite these maintenance issues, the hotel made efforts to provide alternatives when the spa was closed. Overall, while the pool and spa facilities add to the appeal, there are areas needing improvement to enhance the guest experience.

Pool
Hotel Ruidoso receives mixed feedback regarding its pool area. On the positive side, many guests mention that the kids enjoyed their time in the pool with some even describing the experience as warm and nice, perfect for families. Grandkids, in particular, seemed to love the indoor pool.

However, there are recurring concerns about cleanliness and maintenance. Some guests reported that the pool was often dirty and cold and found the pool area to be somewhat neglected. The hot tub also had issues with its jets not working on occasion. Additionally, there were mentions of the pool being frequently closed, disappointing those looking forward to a swim.

Overall, while the pool can offer a delightful experience for children, improvements in maintenance and cleanliness would enhance the overall guest satisfaction.

Family
Hotel Ruidoso stands out as an ideal destination for families seeking a peaceful retreat. Guests have consistently highlighted its family-friendly atmosphere, indicating that the hotel caters well to both parents and children. The swimming pool and jacuzzi are noted as major hits, perfect for kids who love water activities while providing relaxation for adults. The accommodation's convenient location allows for easy walks to nearby midtown shopping and restaurants, making it simple for families to explore local attractions. Visitors have praised the staff for their attentiveness and ability to accommodate the needs of families, ensuring a comfortable and enjoyable stay. Overall, many families have fond memories of their time at Hotel Ruidoso and have made it a recurring holiday spot.


Yes, Hotel Ruidoso has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hotel Ruidoso.

Yes, Hotel Ruidoso welcomes dogs.

No, parking facilities aren't available at Hotel Ruidoso.

Yes, Hotel Ruidoso has a gym.

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