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Accessible Hotels with Spa in Ruiru
61 HOTELS IN AND AROUND RUIRURanking can be influenced by the commissions we receive.
19 more hotels nearby!
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Summary of reviews
Glee Nairobi, a Preferred LVX Hotel, emerges as an exquisite retreat for travelers seeking a blend of tranquility, luxury, and exceptional service. Strategically located outside Nairobi's bustling center, the hotel offers a serene environment perfect for family staycations, seamlessly combining seclusion with proximity to key attractions and the Village Market Shopping Centre. Guests appreciate the hotel's peaceful surroundings, which are ideal for various events and exploring Nairobi, while any location-related concerns are adeptly resolved by the hospitable staff.
The breakfast at Glee Nairobi receives considerable praise for its variety and quality, featuring a generous buffet that caters to diverse tastes. Guests highlight the early start time and commendable service, further enriching the dining experience, despite minor mentions of menu limitations and freshness issues in savory options.
Rooms at Glee Nairobi are lauded for their luxurious and comfortable ambiance, with guests enjoying spacious accommodations adorned with modern and thoughtful decor. The inviting atmosphere, complemented by beautiful views and amenities like showers and bathtubs, makes for a distinguished and memorable stay. Cleanliness is a hallmark of the hotel, with guests admiring the immaculate environments and modern aesthetics, creating a warm and tidy atmosphere enhanced by a friendly staff.
The staff at Glee Nairobi is notable for their friendliness and professionalism, making a significant impact on guests' experiences. Recognized for their exceptional hospitality and dedication to customer care, team members like Joan, Sylvia, Pitu, and William receive individual praise for enhancing the stay with their attentiveness. Despite minor communication issues, guests consistently value the staff’s efficiency and willingness to exceed expectations.
Overall, Glee Nairobi, a Preferred LVX Hotel, stands out as a premier destination, offering a harmonious blend of location, luxurious accommodations, cleanliness, and top-tier service, crafting an unforgettable experience for travelers.
The breakfast at Glee Nairobi receives considerable praise for its variety and quality, featuring a generous buffet that caters to diverse tastes. Guests highlight the early start time and commendable service, further enriching the dining experience, despite minor mentions of menu limitations and freshness issues in savory options.
Rooms at Glee Nairobi are lauded for their luxurious and comfortable ambiance, with guests enjoying spacious accommodations adorned with modern and thoughtful decor. The inviting atmosphere, complemented by beautiful views and amenities like showers and bathtubs, makes for a distinguished and memorable stay. Cleanliness is a hallmark of the hotel, with guests admiring the immaculate environments and modern aesthetics, creating a warm and tidy atmosphere enhanced by a friendly staff.
The staff at Glee Nairobi is notable for their friendliness and professionalism, making a significant impact on guests' experiences. Recognized for their exceptional hospitality and dedication to customer care, team members like Joan, Sylvia, Pitu, and William receive individual praise for enhancing the stay with their attentiveness. Despite minor communication issues, guests consistently value the staff’s efficiency and willingness to exceed expectations.
Overall, Glee Nairobi, a Preferred LVX Hotel, stands out as a premier destination, offering a harmonious blend of location, luxurious accommodations, cleanliness, and top-tier service, crafting an unforgettable experience for travelers.
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Summary of reviews
Gigiri Express Hotel enjoys a prime location in the peaceful and secure neighborhood of Gigiri, making it a top choice for business travelers and diplomats. Its proximity to the United Nations Office and the American Embassy is highly convenient, and the area offers easy access to local restaurants, markets, and the scenic Karura Forest. The location is complemented by the hotel staff's noted kindness, which enriches the overall guest experience.
Breakfast at the hotel receives positive remarks regarding its taste and quality, despite mixed reviews about variety and timeliness. Guests appreciate the delicious and varied options, as well as the inclusion of local dishes. The attentive and friendly staff help create a pleasant breakfast environment, though some improvements could enhance the experience further.
The hotel's accommodations are comfortable and functional, with many reviewers praising the cleanliness and coziness of the rooms. Although the rooms are relatively small, guests find them well-maintained and suitable for a budget-friendly stay. Essential amenities are provided, ensuring basic needs are met, despite some guests noting the absence of air conditioning and occasional maintenance issues.
Cleanliness is generally commended, with many guests finding their rooms clean and comfortable. There is some inconsistency in cleanliness in common areas and occasional issues with towels and toiletries, although the hotel's overall environment remains satisfactory.
The staff at Gigiri Express Hotel consistently earn high praise for their exemplary service. Described as friendly and hospitable, the team makes a notable effort to ensure a smooth and pleasant stay. Their attentiveness and willingness to assist guests, particularly with matters like shuttle arrangements, contribute significantly to the hotel's positive reputation.
While opinions on bed comfort vary, with some guests noting discomfort due to mattress conditions, the overall impression remains favorable due to the dedicated service and convenient location. Despite areas for improvement, Gigiri Express Hotel provides a satisfactory stay for visitors seeking convenience and functional accommodations.
Breakfast at the hotel receives positive remarks regarding its taste and quality, despite mixed reviews about variety and timeliness. Guests appreciate the delicious and varied options, as well as the inclusion of local dishes. The attentive and friendly staff help create a pleasant breakfast environment, though some improvements could enhance the experience further.
The hotel's accommodations are comfortable and functional, with many reviewers praising the cleanliness and coziness of the rooms. Although the rooms are relatively small, guests find them well-maintained and suitable for a budget-friendly stay. Essential amenities are provided, ensuring basic needs are met, despite some guests noting the absence of air conditioning and occasional maintenance issues.
Cleanliness is generally commended, with many guests finding their rooms clean and comfortable. There is some inconsistency in cleanliness in common areas and occasional issues with towels and toiletries, although the hotel's overall environment remains satisfactory.
The staff at Gigiri Express Hotel consistently earn high praise for their exemplary service. Described as friendly and hospitable, the team makes a notable effort to ensure a smooth and pleasant stay. Their attentiveness and willingness to assist guests, particularly with matters like shuttle arrangements, contribute significantly to the hotel's positive reputation.
While opinions on bed comfort vary, with some guests noting discomfort due to mattress conditions, the overall impression remains favorable due to the dedicated service and convenient location. Despite areas for improvement, Gigiri Express Hotel provides a satisfactory stay for visitors seeking convenience and functional accommodations.
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Loft-like style blends beautifully with warm African colors, 15 miles from Nairobi's international airport.
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Summary of reviews
Trademark Hotel, a Member of Design Hotels, receives commendations for its prime location within the Village Market, providing guests easy access to shopping, dining, and entertainment options in Nairobi's notable district. This strategic position makes it highly appealing for both leisure and business travelers, particularly those with activities in the nearby Gigiri area. The hotel delivers an outstanding breakfast experience at the Harvest Restaurant, applauded for its variety, quality, and freshness, further supported by an early start that caters to busy schedules. Guests also enjoy a rich dining experience, highlighting fantastic meals at Harvest and Hero—known for sushi—and an excellent culinary offering at BangBang.
The rooms are modern, clean, and designed to blend aesthetics with functionality, featuring comfortable, large beds often described as amazing. Despite some critiques on room compactness and noise from nearby venues, the attention to detail and amenities create an inviting atmosphere. Cleanliness throughout the hotel, from rooms to common areas, consistently impresses guests, contributing to a reliable and comfortable stay.
The exceptional staff significantly enhance the guest experience, praised for their charm, attentiveness, and professionalism. Their dedication and hospitality ensure a memorable visit. The rooftop pool is another highlight, offering a serene escape with stunning views, though the water is unheated. Overall, Trademark Hotel provides a stylish, comfortable, and convenient urban retreat, characterized by its helpful staff and high standards of cleanliness and service.
The rooms are modern, clean, and designed to blend aesthetics with functionality, featuring comfortable, large beds often described as amazing. Despite some critiques on room compactness and noise from nearby venues, the attention to detail and amenities create an inviting atmosphere. Cleanliness throughout the hotel, from rooms to common areas, consistently impresses guests, contributing to a reliable and comfortable stay.
The exceptional staff significantly enhance the guest experience, praised for their charm, attentiveness, and professionalism. Their dedication and hospitality ensure a memorable visit. The rooftop pool is another highlight, offering a serene escape with stunning views, though the water is unheated. Overall, Trademark Hotel provides a stylish, comfortable, and convenient urban retreat, characterized by its helpful staff and high standards of cleanliness and service.
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Summary of reviews
Cloud Hotel & Suites, situated in the vibrant Parklands area atop a shopping center, offers guests a highly convenient and strategically excellent location. Its central positioning provides easy access to Nairobi's city center and Westlands, surrounded by ample shopping and dining options, particularly Indian cuisine. The hotel's accessibility from a bustling complex makes it a favorable choice for both leisure and business travelers.
Guests generally appreciate the breakfast offerings, noting the quality and variety of the buffet, with changing daily options and delightful Indian dishes. The breakfast experience is enriched by friendly, attentive service and pleasant views from the breakfast room.
Rooms at Cloud Hotel & Suites are typically praised for their neatness, cleanliness, and modern amenities, with daily servicing ensuring guest satisfaction. Spacious and well-appointed, the rooms provide comfortable bedding and picturesque visuals, although some improvement is needed in soundproofing and maintenance to address occasional noise and plumbing issues.
Cleanliness is highlighted by visitors who commend the well-maintained facilities and attentive staff, ensuring a secure and welcoming environment. Nevertheless, consistency in cleaning standards across shared amenities is suggested for enhancement.
Staff interactions are overwhelmingly positive, with guests noting their cooperative, friendly, and professional nature. Specific staff members have left a memorable impact, contributing to a warm and inviting atmosphere despite isolated criticisms in certain areas like dining.
The gym stands out as a standout feature, equipped with comprehensive facilities and a panoramic view of Nairobi. Guests commend its accessibility and quality, making it a valued amenity for fitness enthusiasts.
The heated swimming pool, while generally appreciated for its size and location, could benefit from improved cleanliness and maintenance for an enhanced experience.
Beds are largely considered comfortable, contributing positively to guest stays, despite isolated reports of discomfort from hard mattresses and occasional bedding issues.
In summary, Cloud Hotel & Suites provides a hospitable stay with highlights in location, breakfast, staff friendliness, and gym facilities, while minor improvements in room maintenance and pool cleanliness would further enhance guest satisfaction.
Guests generally appreciate the breakfast offerings, noting the quality and variety of the buffet, with changing daily options and delightful Indian dishes. The breakfast experience is enriched by friendly, attentive service and pleasant views from the breakfast room.
Rooms at Cloud Hotel & Suites are typically praised for their neatness, cleanliness, and modern amenities, with daily servicing ensuring guest satisfaction. Spacious and well-appointed, the rooms provide comfortable bedding and picturesque visuals, although some improvement is needed in soundproofing and maintenance to address occasional noise and plumbing issues.
Cleanliness is highlighted by visitors who commend the well-maintained facilities and attentive staff, ensuring a secure and welcoming environment. Nevertheless, consistency in cleaning standards across shared amenities is suggested for enhancement.
Staff interactions are overwhelmingly positive, with guests noting their cooperative, friendly, and professional nature. Specific staff members have left a memorable impact, contributing to a warm and inviting atmosphere despite isolated criticisms in certain areas like dining.
The gym stands out as a standout feature, equipped with comprehensive facilities and a panoramic view of Nairobi. Guests commend its accessibility and quality, making it a valued amenity for fitness enthusiasts.
The heated swimming pool, while generally appreciated for its size and location, could benefit from improved cleanliness and maintenance for an enhanced experience.
Beds are largely considered comfortable, contributing positively to guest stays, despite isolated reports of discomfort from hard mattresses and occasional bedding issues.
In summary, Cloud Hotel & Suites provides a hospitable stay with highlights in location, breakfast, staff friendliness, and gym facilities, while minor improvements in room maintenance and pool cleanliness would further enhance guest satisfaction.
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5 Star
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Summary of reviews
The Concord Hotel & Suites in Nairobi consistently impresses guests with its strategic location in the Parklands area. Its convenient access to restaurants, shopping centers and embassies makes it a preferred choice for business and leisure travelers alike. While not in the city center, its well-connected transport options and the peaceful, secure neighborhood offer a tranquil stay with easy reach to Nairobi's vibrant city life.
Guests generally enjoy the breakfast, which is frequently described as amazing and delicious, featuring a variety of local and international options. Friendly staff and good food quality enhance the experience, though some guests feel the variety and freshness could be improved to meet 5-star expectations.
Dining at the hotel is well-received with two on-site restaurants offering Chinese and Indian cuisine. The Chinese restaurant, in particular, stands out for its delicious offerings. Positive feedback also extends to room service, although there are occasional comments about inconsistent food quality and service delays.
The spacious, comfortable and clean rooms at The Concord Hotel & Suites are often commended with many guests appreciating the amenities and the overall room conditions. Although some areas need modernization, the rooms' impressive size and cleanliness provide a satisfying stay.
Cleanliness across the hotel receives mixed reviews. Many guests praise the well-maintained and clean rooms, daily housekeeping and overall hygiene. However, some parts of the hotel, such as common areas and certain bathrooms, were noted to need better maintenance.
The staff at The Concord Hotel & Suites are frequently highlighted for their friendliness and attentiveness, contributing significantly to a welcoming atmosphere. Specific staff members are often mentioned for their exceptional service, ensuring guests feel well-cared for throughout their stay.
Wi-Fi service at the hotel is adequate for most guests' needs, although there are occasional concerns about speed and reliability.
The hotel's spa is a standout feature with many guests enjoying the relaxing treatments and clean facilities, despite some feedback regarding service efficiency.
The gym, despite its small size, is well-equipped and appreciated by guests for its cleanliness and the presence of a trainer, adding to the fitness experience.
While the pool area is generally enjoyed by guests, some mention that it is small and in need of an upgrade. Nonetheless, the overall experience, including the spa and pool suite, is described as wonderful.
The Concord Hotel & Suites is also highly regarded as a family-friendly destination, offering spacious and clean accommodations, ample activities for children and attentive staff, making it a delightful choice for family getaways.
The beds are particularly praised for their comfort, contributing significantly to a great sleep experience for guests.
Finally, the hotel is well-suited for business travelers with excellent business services and facilities, including a well-equipped business center and meeting rooms, ensuring a productive stay for professionals.
Overall, The Concord Hotel & Suites delivers a strong guest experience through its strategic location, comfort, cleanliness, friendly staff and amenities, making it a popular choice for various types of travelers.
Guests generally enjoy the breakfast, which is frequently described as amazing and delicious, featuring a variety of local and international options. Friendly staff and good food quality enhance the experience, though some guests feel the variety and freshness could be improved to meet 5-star expectations.
Dining at the hotel is well-received with two on-site restaurants offering Chinese and Indian cuisine. The Chinese restaurant, in particular, stands out for its delicious offerings. Positive feedback also extends to room service, although there are occasional comments about inconsistent food quality and service delays.
The spacious, comfortable and clean rooms at The Concord Hotel & Suites are often commended with many guests appreciating the amenities and the overall room conditions. Although some areas need modernization, the rooms' impressive size and cleanliness provide a satisfying stay.
Cleanliness across the hotel receives mixed reviews. Many guests praise the well-maintained and clean rooms, daily housekeeping and overall hygiene. However, some parts of the hotel, such as common areas and certain bathrooms, were noted to need better maintenance.
The staff at The Concord Hotel & Suites are frequently highlighted for their friendliness and attentiveness, contributing significantly to a welcoming atmosphere. Specific staff members are often mentioned for their exceptional service, ensuring guests feel well-cared for throughout their stay.
Wi-Fi service at the hotel is adequate for most guests' needs, although there are occasional concerns about speed and reliability.
The hotel's spa is a standout feature with many guests enjoying the relaxing treatments and clean facilities, despite some feedback regarding service efficiency.
The gym, despite its small size, is well-equipped and appreciated by guests for its cleanliness and the presence of a trainer, adding to the fitness experience.
While the pool area is generally enjoyed by guests, some mention that it is small and in need of an upgrade. Nonetheless, the overall experience, including the spa and pool suite, is described as wonderful.
The Concord Hotel & Suites is also highly regarded as a family-friendly destination, offering spacious and clean accommodations, ample activities for children and attentive staff, making it a delightful choice for family getaways.
The beds are particularly praised for their comfort, contributing significantly to a great sleep experience for guests.
Finally, the hotel is well-suited for business travelers with excellent business services and facilities, including a well-equipped business center and meeting rooms, ensuring a productive stay for professionals.
Overall, The Concord Hotel & Suites delivers a strong guest experience through its strategic location, comfort, cleanliness, friendly staff and amenities, making it a popular choice for various types of travelers.
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Best Western Nairobi has all the facilities and amenities to cater to the international traveler. Whether guests are here for business or pleasure, they can take comfort knowing that an experienced hotel such as this will anticipate their needs.
Summary of reviews
The Best Western Plus Meridian Hotel is highly favored for its prime location in the heart of Nairobi, providing easy access to key city attractions and establishments. Guests can easily explore the Central Business District, landmarks like the Convention Centre and Masai Market and enjoy the vibrant city atmosphere while benefiting from the hotel's tranquil environment. The convenience of being close to major roads and the airport further enhances its appeal. Despite a few safety concerns at night, the central localization coupled with the commendable staff and clean rooms make it a top recommendation for both business and leisure travelers.
The breakfast offerings at the hotel are consistently praised with guests enjoying a diverse and high-quality buffet that includes an array of hot and cold dishes, fresh fruits, pastries and made-to-order items like omelets. The attentive and professional service at breakfast, often highlighted by individual staff members, enhances the experience. Although minor issues such as the need for more variety or occasional temperature problems are mentioned, the breakfast remains a standout feature.
Dinner at the hotel receives mixed reviews. The ambiance and service are frequently praised and many guests enjoy the delicious and well-prepared dishes with a variety of options, including vegan and gluten-free selections. However, some diners find the menu lacks variety and note occasional disappointments with specific dishes. Despite these critiques, the hotel's dining offerings are generally satisfactory and provide good value for money.
The rooms at Best Western Plus Meridian Hotel are widely recognized for their cleanliness and comfort. Guests appreciate the spaciousness in some rooms and the essential amenities provided. Daily housekeeping ensures that the rooms remain tidy and inviting. However, some reviews point out that the interiors can be dated and issues such as lack of ventilation, small room size and occasional maintenance problems are noted. Despite these drawbacks, the overall room experience is positive, especially for short-term stays, thanks to the efficient room service and attentive staff.
Cleanliness is a strong point at the hotel with high standards maintained throughout, including rooms, bathrooms and common areas. The cleaning staff is diligent and thorough, contributing to a comfortable and pleasant stay. Although isolated incidents of mold and unmet expectations were reported, the general feedback on cleanliness is overwhelmingly positive.
Guests frequently commend the impressive hospitality and dedication of the hotel's staff. Described as friendly, welcoming and always ready to assist, they enhance the overall experience with their professionalism and attentiveness. Specific staff members are often noted for their exceptional service. This remarkable customer service consistently exceeds guest expectations.
The WiFi service at the hotel is a mixed experience. While some guests appreciate the strong and fast connections in designated areas like the restaurant, others report significant issues with inconsistency and unreliability in the rooms and on higher floors. Overall, improvement is needed to ensure a more consistent internet experience throughout the hotel.
The spa provides a generally positive experience with excellent service and clean, relaxing facilities. While the spa is appreciated for its value and quality of treatments, some guests noted occasional closures and the need for quick renovations. Despite these issues, the spa remains a positive amenity.
The gym receives mixed reviews, being recognized for its long opening hours and availability of equipment. However, the facility's small size and occasional non-functional machines indicate room for improvement. Nonetheless, it remains a useful amenity for guests seeking to maintain their fitness routines.
The rooftop pool is a unique and appreciated feature, offering stunning city views and a clean, well-maintained environment. The heated pool adds to its appeal, although its small size and occasional maintenance issues are noted drawbacks. Despite these, the pool is a pleasant retreat for guests.
Parking at the hotel is generally praised for its convenience, safety and availability with options like bus and airport parking, valet services and complimentary parking. Although some guests mentioned insufficient spaces, the overall parking experience is positive.
Families find the hotel accommodating with its range of family-friendly rooms and amenities, making it a comfortable and enjoyable stay for visitors with children. The inclusive atmosphere and practical features cater well to family needs.
The breakfast offerings at the hotel are consistently praised with guests enjoying a diverse and high-quality buffet that includes an array of hot and cold dishes, fresh fruits, pastries and made-to-order items like omelets. The attentive and professional service at breakfast, often highlighted by individual staff members, enhances the experience. Although minor issues such as the need for more variety or occasional temperature problems are mentioned, the breakfast remains a standout feature.
Dinner at the hotel receives mixed reviews. The ambiance and service are frequently praised and many guests enjoy the delicious and well-prepared dishes with a variety of options, including vegan and gluten-free selections. However, some diners find the menu lacks variety and note occasional disappointments with specific dishes. Despite these critiques, the hotel's dining offerings are generally satisfactory and provide good value for money.
The rooms at Best Western Plus Meridian Hotel are widely recognized for their cleanliness and comfort. Guests appreciate the spaciousness in some rooms and the essential amenities provided. Daily housekeeping ensures that the rooms remain tidy and inviting. However, some reviews point out that the interiors can be dated and issues such as lack of ventilation, small room size and occasional maintenance problems are noted. Despite these drawbacks, the overall room experience is positive, especially for short-term stays, thanks to the efficient room service and attentive staff.
Cleanliness is a strong point at the hotel with high standards maintained throughout, including rooms, bathrooms and common areas. The cleaning staff is diligent and thorough, contributing to a comfortable and pleasant stay. Although isolated incidents of mold and unmet expectations were reported, the general feedback on cleanliness is overwhelmingly positive.
Guests frequently commend the impressive hospitality and dedication of the hotel's staff. Described as friendly, welcoming and always ready to assist, they enhance the overall experience with their professionalism and attentiveness. Specific staff members are often noted for their exceptional service. This remarkable customer service consistently exceeds guest expectations.
The WiFi service at the hotel is a mixed experience. While some guests appreciate the strong and fast connections in designated areas like the restaurant, others report significant issues with inconsistency and unreliability in the rooms and on higher floors. Overall, improvement is needed to ensure a more consistent internet experience throughout the hotel.
The spa provides a generally positive experience with excellent service and clean, relaxing facilities. While the spa is appreciated for its value and quality of treatments, some guests noted occasional closures and the need for quick renovations. Despite these issues, the spa remains a positive amenity.
The gym receives mixed reviews, being recognized for its long opening hours and availability of equipment. However, the facility's small size and occasional non-functional machines indicate room for improvement. Nonetheless, it remains a useful amenity for guests seeking to maintain their fitness routines.
The rooftop pool is a unique and appreciated feature, offering stunning city views and a clean, well-maintained environment. The heated pool adds to its appeal, although its small size and occasional maintenance issues are noted drawbacks. Despite these, the pool is a pleasant retreat for guests.
Parking at the hotel is generally praised for its convenience, safety and availability with options like bus and airport parking, valet services and complimentary parking. Although some guests mentioned insufficient spaces, the overall parking experience is positive.
Families find the hotel accommodating with its range of family-friendly rooms and amenities, making it a comfortable and enjoyable stay for visitors with children. The inclusive atmosphere and practical features cater well to family needs.
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