Holiday Inn Runcorn M56 Junction 12 by IHG
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Summary of reviewsHoliday Inn Runcorn M56 Junction 12 by IHG, enjoys an outstanding reputation for its strategic and convenient location. Positioned near the M56 motorway, it offers easy access to local attractions such as Cheshire Oaks, Chester Zoo and the village of Frodsham. With free ample parking and a tranquil ambiance despite being close to major roads, it proves to be a favored choice for both business travelers and families attending local events or festivals like Creamfields.
The breakfast at this hotel receives widespread acclaim with guests praising its quality, variety and value. The extensive selection, including gluten-free and non-dairy options, cater to diverse dietary needs. Despite minor criticisms regarding occasional disorganization during busy periods, the friendly staff and efficient service leave a positive impression.
Dinner experiences are a bit more mixed, though many laud the food's taste and presentation. The restaurant and bar offer a pleasant atmosphere and room service is a convenient perk. Some criticisms include slow service and inconsistent food quality with certain dishes underwhelming or expensive. Nonetheless, those who had positive experiences underscore the good range of options and the friendly dining environment.
Rooms at the hotel are generally clean and comfortable, though some guests find them smaller than expected and in need of modernization. Positive points highlight the tidiness, pleasant ambiance and comfortable beds, although there are occasional complaints about noise and maintenance issues. Common areas of the hotel, including the bar and lobby, are appreciated for their cleanliness and welcoming atmosphere.
Cleanliness across the hotel receives positive remarks with many guests commending the well-maintained premises. While there are occasional lapses such as dust or unclean crockery, the overall cleanliness and the staff’s attentiveness help maintain a pleasant environment.
The staff at Holiday Inn Runcorn M56 Junction 12 are frequently praised for their friendliness, helpfulness and professional service. From reception to housekeeping, the team’s commitment to excellent customer service enhances the guest experience, making stays memorable and pleasant.
The provision of free WiFi and secure parking adds to the hotel's convenience with generally positive feedback on the WiFi service though some report moderate connectivity issues. The gym and additional fitness amenities like the pool, steam room and sauna are well-received, providing a quality experience for guests looking to maintain their fitness regimen.
Families find the hotel particularly accommodating with child-friendly amenities and helpful staff that cater well to special needs. Positive family stay experiences are reinforced by good food options and a welcoming atmosphere for all ages.
Beds receive mixed feedback with many guests finding them comfortable and conducive to good sleep, though some report issues with size and firmness. The cleanliness of bed linen is consistently praised, contributing to the overall comfort.
Finally, the hotel is recognized for offering great value for money. It combines affordability with quality service, making it a reliable choice for both leisure and business travelers alike.
Categories
The breakfast at this hotel receives widespread acclaim with guests praising its quality, variety and value. The extensive selection, including gluten-free and non-dairy options, cater to diverse dietary needs. Despite minor criticisms regarding occasional disorganization during busy periods, the friendly staff and efficient service leave a positive impression.
Dinner experiences are a bit more mixed, though many laud the food's taste and presentation. The restaurant and bar offer a pleasant atmosphere and room service is a convenient perk. Some criticisms include slow service and inconsistent food quality with certain dishes underwhelming or expensive. Nonetheless, those who had positive experiences underscore the good range of options and the friendly dining environment.
Rooms at the hotel are generally clean and comfortable, though some guests find them smaller than expected and in need of modernization. Positive points highlight the tidiness, pleasant ambiance and comfortable beds, although there are occasional complaints about noise and maintenance issues. Common areas of the hotel, including the bar and lobby, are appreciated for their cleanliness and welcoming atmosphere.
Cleanliness across the hotel receives positive remarks with many guests commending the well-maintained premises. While there are occasional lapses such as dust or unclean crockery, the overall cleanliness and the staff’s attentiveness help maintain a pleasant environment.
The staff at Holiday Inn Runcorn M56 Junction 12 are frequently praised for their friendliness, helpfulness and professional service. From reception to housekeeping, the team’s commitment to excellent customer service enhances the guest experience, making stays memorable and pleasant.
The provision of free WiFi and secure parking adds to the hotel's convenience with generally positive feedback on the WiFi service though some report moderate connectivity issues. The gym and additional fitness amenities like the pool, steam room and sauna are well-received, providing a quality experience for guests looking to maintain their fitness regimen.
Families find the hotel particularly accommodating with child-friendly amenities and helpful staff that cater well to special needs. Positive family stay experiences are reinforced by good food options and a welcoming atmosphere for all ages.
Beds receive mixed feedback with many guests finding them comfortable and conducive to good sleep, though some report issues with size and firmness. The cleanliness of bed linen is consistently praised, contributing to the overall comfort.
Finally, the hotel is recognized for offering great value for money. It combines affordability with quality service, making it a reliable choice for both leisure and business travelers alike.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Holiday Inn Runcorn M56 Junction 12 boasts a highly praised location, offering both convenience and accessibility. Its proximity to the M56 motorway ensures easy travel, making it an ideal choice for those attending local events or exploring nearby attractions. The hotel is situated in a quiet area, providing a peaceful stay while still being close to motorway links. This location is particularly favored for its easy access to Cheshire Oaks, Chester Zoo and the scenic village of Frodsham, along with numerous local pubs and restaurants.
Guests repeatedly highlight the convenience of the free and ample parking, adding to the overall stress-free experience. For business travelers or those visiting family, the location proves optimal, positioned midway between Liverpool and Chester and close to significant transport hubs. Additionally, the hotel is noted for its close proximity to major events and festivals like Creamfields, making it a popular choice during those times.
While a few reviews mentioned the location being somewhat far from city centers, the overall consensus remains positive due to the convenience and quietude it offers. Whether for a weekend getaway, a family visit or a simple stopover, Holiday Inn Runcorn M56 Junction 12 stands out as a strategically placed and well-regarded option.
The breakfast experience at the Holiday Inn Runcorn M56 Junction 12 by IHG, receives considerable praise from guests. Described variously as spot on, perfect and excellent, the breakfast offering appears to offer both high quality and extensive variety. Guests frequently highlight the good value for money with many commending the broad selection of hot and cold food options, including gluten-free and non-dairy choices. The breakfast buffet is noted for its exceptional range, from English breakfasts to pancakes.
Many guests also appreciate the efficient and friendly staff, contributing to a pleasant dining experience. The organization of the breakfast service generally receives positive reviews, despite a few remarks about disorganization and overcrowding during busy times.
While the majority of feedback is positive, some guests have pointed out that the breakfast can be expensive if not included in the room rate. Additionally, a minority mention occasional issues such as cold food, lack of vegetarian options and unclean tables. However, these instances seem to be the exception rather than the rule.
Overall, the breakfast at this hotel stands out for its quality, variety and value, making it a highlight for many visitors.
At the Holiday Inn Runcorn M56 Junction 12, guests have shared a mix of experiences regarding the dining options. On the positive side, many praised the food as excellent, delicious and well-presented, highlighting a good range of options and noting that breakfast, in particular, stood out for its quality. The atmosphere in the restaurant and bar was described as pleasant with friendly staff contributing to a lovely dining experience.
Several reviewers mentioned enjoying the convenience of room service and some found the restaurant worth getting up for, emphasizing the great choice and value for money. Guests appreciated the additional amenities like the gym, steam room, sauna and pool, which complemented their dining experience.
However, there were also several criticisms. Service at dinner was frequently noted to be slow with some diners experiencing lengthy waits for their meals to arrive. The quality of food seemed inconsistent with some describing it as poor, bland or not up to standard. Specific complaints included undercooked dishes, missing menu items and meals arriving without all listed ingredients.
Pricing was another common issue, as many found the food and drinks to be expensive for the quality provided. Additionally, there were reports of the restaurant being closed or offering limited menus, which disrupted dining plans.
While reviews vary, those who had positive experiences often highlighted the quality and range of food, friendly service and pleasant dining environments. Nonetheless, potential guests might want to be prepared for possible inconsistencies and higher prices.
The rooms at Holiday Inn Runcorn M56 Junction 12 by IHG, garnered mixed feedback from guests. On the positive side, many visitors found the rooms to be clean, comfortable and well-presented with some describing them as lovely and pleasant. Cleanliness was frequently praised with rooms being tidy, smelling fresh and in many cases, spotless. Additionally, the beds were often noted for their comfort and the rooms were equipped with necessary amenities, though the consistent request for more updated decor was a common sentiment.
However, several guests pointed out areas that needed improvement. The size of the rooms was a recurrent issue; many found them too small and cramped, inadequately set up, especially for families. There were mentions of the rooms being dated and in need of refurbishment with some guests pointing out specific issues such as stained chairs, tired decor and faulty amenities like broken showers and non-functional air conditioning.
Further criticisms included occasional cleanliness lapses with dust, odors and general wear and tear. Noise was another problem raised by some with thin walls and disruptive external sounds making it difficult to rest. Despite these drawbacks, other common areas of the hotel such as the reception, bar and lounging areas were often described as spacious, pleasant and welcoming.
In summary, while the general consensus is that the rooms offer a comfortable and clean stay, improvements in size, maintenance and modernization would greatly enhance the overall guest experience at this Holiday Inn location.
The beds at Holiday Inn Runcorn M56 Junction 12 by IHG, receive mixed reviews from guests. Many guests found the beds to be comfortable and conducive to a great night's sleep, often describing them as very comfy, very comfortable, super comfy and spacious. The cleanliness of the beds and fresh linen also earned praise, contributing to a satisfactory stay.
However, there are notable mentions of discomfort as well. Some guests reported that certain beds were too small, hard or even saggy in the middle, detracting from their overall comfort. Issues with bed sizes being smaller than expected and the occasional mention of dirty bed sheets also emerged in the reviews. The comfort of sofa beds seemed to be problematic for some, citing them as awkwardly squeezed into rooms and not made up on arrival.
Overall, while many guests appreciated the comfort and cleanliness of the beds, there is room for improvement in bed size and consistent comfort to enhance guest satisfaction further.
The Holiday Inn Runcorn M56 Junction 12 by IHG, generally receives positive feedback regarding cleanliness. Many guests highlight the hotel as very clean and well-maintained with some describing the environment as pleasant and spotlessly clean. Rooms are frequently noted as clean and comfortable and common areas like the bar and lobby are praised for their modern and clean appearance.
However, the hotel does face some criticisms. Issues include dirty crockery, dust and hairs on the beds and occasionally filthy extractor fans in bathrooms. A few guests reported rooms not being cleaned properly or thoroughly, mentioning dust, marks on towels and duvet covers and general untidiness which affects the overall experience.
Despite these issues, the friendly and helpful staff often ensure that everything remains clean and fresh during the stay. The hotel’s amenities, including a pool, steam room and sauna, are also described as nice additions to the overall clean and comfortable environment. While there are some areas needing attention and improvement, overall cleanliness receives a fair amount of commendation.
At the Holiday Inn Runcorn M56 Junction 12, the staff consistently receive high praise from guests for their exceptional service. The receptionists are noted for being particularly pleasant, attentive and accommodating, providing a warm welcome and promptly addressing any requests or issues. The overall staff ethos is one of friendliness and helpfulness, making guests feel valued and well-cared for throughout their stay.
Service across various areas of the hotel, including the bar and breakfast, is also highly regarded. The staff in these areas are frequently described as efficient, friendly and accommodating, contributing to a positive and enjoyable experience. Guests have highlighted the excellent hospitality offered by the entire team, including housekeeping, which ensures that the property is clean and inviting.
The staff's professionalism and willingness to go above and beyond to meet guests' needs further enhance the appeal of the hotel. Their cheerful demeanor and commitment to excellent customer service leave a lasting impression on visitors. Overall, the team at Holiday Inn Runcorn M56 Junction 12 earns commendations for making stays pleasant and memorable, characterized by genuine care and a positive atmosphere.
The Holiday Inn Runcorn M56 Junction 12 by IHG, offers guests complimentary WiFi and secure parking, which adds convenience to their stay. Many visitors noted the advantage of having free WiFi and parking, highlighting it as handy and fantastic. The reliable internet connection proved beneficial for both remote work and business needs with some reviews even labeling the quality as top-notch. However, feedback on the WiFi's performance was mixed. While some guests experienced good or reasonably good connectivity, others reported issues such as the WiFi being poor or lagging. There were also a few mentions of the internet cutting out and being troublesome at times. Despite these occasional setbacks, the overall provision of free WiFi contributed positively to the convenience and utility of the hotel services.
The Holiday Inn Runcorn M56 Junction 12 features commendable gym facilities that enhance the overall guest experience. Many visitors appreciated the well-equipped and accessible gym, describing it as good, great and definitely up to standards. The fitness amenities, including the gym, pool, steam room and sauna, were frequently highlighted as positive aspects with several guests noting the added bonus of the swimming pool. However, some reviews mentioned the need for better maintenance and cleanliness of the gym equipment. Despite a few minor criticisms, the majority of feedback pointed to a satisfactory staying experience, accentuated by the quality of the fitness facilities. This combination of gym and spa amenities makes it a valuable feature for guests looking to maintain their fitness regimen while traveling. Overall, the gym at Holiday Inn Runcorn M56 Junction 12 seems to contribute positively to guest satisfaction, making it a convenient and appreciated facility.
Holiday Inn Runcorn M56 Junction 12 by IHG, stands out as an excellent choice for family stays. Frequent guests laud the hotel's strong family-friendly atmosphere, which is bolstered by thoughtful details like child-friendly play areas and special treats for kids, such as a bag of sweets given to one young guest on his birthday.
The hotel excels in making family gatherings smooth and enjoyable, providing well-sorted family rooms and maintaining a strong family feel throughout the premises. The staff continues to receive high praise for their helpfulness and professionalism, often going out of their way to accommodate guests with limited mobility or special needs.
One of the definite highlights is the hotel's great selection of food, which families found very satisfying. The presence of various family-friendly features ensures that everyone, from children to adults, can have a pleasant stay. Although some reviews mention occasional room issues, the general consensus is that families will find this hotel a welcoming and convenient option for their needs.
Holiday Inn Runcorn M56 Junction 12 by IHG, stands out as a reliable choice for both leisure and business travelers, consistently maintaining high standards. Guests frequently praise the very comfortable beds and great pillows, ensuring a restful night's sleep. The hotel's cleanliness is frequently highlighted with many reviewers mentioning the exceptionally clean rooms and communal areas. The staff receive significant commendation for their friendliness and efficiency, creating a welcoming atmosphere from the reception to the general service throughout the stay.
The hotel offers excellent value for money with several guests noting the affordability without compromising on quality. The breakfast receives positive feedback, contributing to a pleasant start to the day. Modern and spacious rooms provide comfortable accommodation, contributing to the overall positive experience.
The facilities at Holiday Inn Runcorn are comprehensive and cater to various needs, making it a suitable choice for diverse travelers. While the room service menu is occasionally noted as being pricey, the food quality generally receives approval. The hotel's ideal location adds to its convenience, making it a strategic choice for many visitors.
Overall, the four-star service and facilities consistently meet guest expectations with numerous reviewers indicating a strong willingness to return, underscoring the hotel's ability to deliver a satisfying stay.
Holiday Inn Runcorn M56 Junction 12 by IHG, stands out as a favorable option for business travelers. The facilities are reported to be comprehensive, offering plenty of on-site space and an equipped business center that meets the needs of professional guests. The cost-quality ratio is highly praised, making it an unbeatable choice for those on business trips.
Many reviews highlight the excellent service, typified by a 4-star standard, that ensures a comfortable stay. Despite some rooms being described as quite basic, they remain suitable for business visitors, particularly the ground floor options. The hotel provides affordable, clean accommodations, ideal for those on business.
Guests had positive experiences with the bar and its snacks, noting that the service functioned well even amidst current restrictions. The staff, notably Phil, were commended for their helpfulness, swiftly addressing any room issues and adding personal touches such as complimentary drinks and treats for children.
Overall, the hotel appears to be a reliable and cost-effective choice for business stays, equipped with the necessary amenities and supported by commendable service.
The Holiday Inn Runcorn M56 Junction 12, an IHG Hotel, is highly praised for its accessibility features. Guests noted that the hotel offers lifts to all floors and ample space for mobility scooters, along with ramps to necessary areas. Wheelchair users found the premises easily navigable with accessible rooms and common areas. The hotel's location is convenient, being very close to the motorway and offering good access to local attractions. Additional amenities like an accessible swimming pool and sauna further enhance its appeal for those with disabilities. However, some reviews mentioned that the designated disabled room was not up to standard and there were concerns about having to walk through groups of smokers near the entrance. Despite these points, the overall sentiment reflects a positive experience for disabled visitors, highlighting the hotel's very accessible layout and facilities.
The Holiday Inn Runcorn M56 Junction 12 is recognized for its pet-friendly facilities and services. Many guests appreciate that the hotel welcomes dogs, contributing to a growing market for pet-inclusive accommodations. On several occasions, the presence of multiple dogs has been noted, even during events like a dog show. Dogs are allowed in certain areas of the hotel, including the bar during breakfast, making it a comfortable stay for pet owners. Positive feedback emphasizes the welcoming atmosphere for dogs, although some guests have mentioned concerns about noise from nearby barking dogs. Overall, the hotel offers a pleasant environment for those traveling with pets.
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Location
Guests repeatedly highlight the convenience of the free and ample parking, adding to the overall stress-free experience. For business travelers or those visiting family, the location proves optimal, positioned midway between Liverpool and Chester and close to significant transport hubs. Additionally, the hotel is noted for its close proximity to major events and festivals like Creamfields, making it a popular choice during those times.
While a few reviews mentioned the location being somewhat far from city centers, the overall consensus remains positive due to the convenience and quietude it offers. Whether for a weekend getaway, a family visit or a simple stopover, Holiday Inn Runcorn M56 Junction 12 stands out as a strategically placed and well-regarded option.
Breakfast
Many guests also appreciate the efficient and friendly staff, contributing to a pleasant dining experience. The organization of the breakfast service generally receives positive reviews, despite a few remarks about disorganization and overcrowding during busy times.
While the majority of feedback is positive, some guests have pointed out that the breakfast can be expensive if not included in the room rate. Additionally, a minority mention occasional issues such as cold food, lack of vegetarian options and unclean tables. However, these instances seem to be the exception rather than the rule.
Overall, the breakfast at this hotel stands out for its quality, variety and value, making it a highlight for many visitors.
Dinner
Several reviewers mentioned enjoying the convenience of room service and some found the restaurant worth getting up for, emphasizing the great choice and value for money. Guests appreciated the additional amenities like the gym, steam room, sauna and pool, which complemented their dining experience.
However, there were also several criticisms. Service at dinner was frequently noted to be slow with some diners experiencing lengthy waits for their meals to arrive. The quality of food seemed inconsistent with some describing it as poor, bland or not up to standard. Specific complaints included undercooked dishes, missing menu items and meals arriving without all listed ingredients.
Pricing was another common issue, as many found the food and drinks to be expensive for the quality provided. Additionally, there were reports of the restaurant being closed or offering limited menus, which disrupted dining plans.
While reviews vary, those who had positive experiences often highlighted the quality and range of food, friendly service and pleasant dining environments. Nonetheless, potential guests might want to be prepared for possible inconsistencies and higher prices.
Rooms
However, several guests pointed out areas that needed improvement. The size of the rooms was a recurrent issue; many found them too small and cramped, inadequately set up, especially for families. There were mentions of the rooms being dated and in need of refurbishment with some guests pointing out specific issues such as stained chairs, tired decor and faulty amenities like broken showers and non-functional air conditioning.
Further criticisms included occasional cleanliness lapses with dust, odors and general wear and tear. Noise was another problem raised by some with thin walls and disruptive external sounds making it difficult to rest. Despite these drawbacks, other common areas of the hotel such as the reception, bar and lounging areas were often described as spacious, pleasant and welcoming.
In summary, while the general consensus is that the rooms offer a comfortable and clean stay, improvements in size, maintenance and modernization would greatly enhance the overall guest experience at this Holiday Inn location.
Beds
However, there are notable mentions of discomfort as well. Some guests reported that certain beds were too small, hard or even saggy in the middle, detracting from their overall comfort. Issues with bed sizes being smaller than expected and the occasional mention of dirty bed sheets also emerged in the reviews. The comfort of sofa beds seemed to be problematic for some, citing them as awkwardly squeezed into rooms and not made up on arrival.
Overall, while many guests appreciated the comfort and cleanliness of the beds, there is room for improvement in bed size and consistent comfort to enhance guest satisfaction further.
Cleanliness
However, the hotel does face some criticisms. Issues include dirty crockery, dust and hairs on the beds and occasionally filthy extractor fans in bathrooms. A few guests reported rooms not being cleaned properly or thoroughly, mentioning dust, marks on towels and duvet covers and general untidiness which affects the overall experience.
Despite these issues, the friendly and helpful staff often ensure that everything remains clean and fresh during the stay. The hotel’s amenities, including a pool, steam room and sauna, are also described as nice additions to the overall clean and comfortable environment. While there are some areas needing attention and improvement, overall cleanliness receives a fair amount of commendation.
Staff
Service across various areas of the hotel, including the bar and breakfast, is also highly regarded. The staff in these areas are frequently described as efficient, friendly and accommodating, contributing to a positive and enjoyable experience. Guests have highlighted the excellent hospitality offered by the entire team, including housekeeping, which ensures that the property is clean and inviting.
The staff's professionalism and willingness to go above and beyond to meet guests' needs further enhance the appeal of the hotel. Their cheerful demeanor and commitment to excellent customer service leave a lasting impression on visitors. Overall, the team at Holiday Inn Runcorn M56 Junction 12 earns commendations for making stays pleasant and memorable, characterized by genuine care and a positive atmosphere.
Wi-Fi
Gym
Family
The hotel excels in making family gatherings smooth and enjoyable, providing well-sorted family rooms and maintaining a strong family feel throughout the premises. The staff continues to receive high praise for their helpfulness and professionalism, often going out of their way to accommodate guests with limited mobility or special needs.
One of the definite highlights is the hotel's great selection of food, which families found very satisfying. The presence of various family-friendly features ensures that everyone, from children to adults, can have a pleasant stay. Although some reviews mention occasional room issues, the general consensus is that families will find this hotel a welcoming and convenient option for their needs.
4 Star
The hotel offers excellent value for money with several guests noting the affordability without compromising on quality. The breakfast receives positive feedback, contributing to a pleasant start to the day. Modern and spacious rooms provide comfortable accommodation, contributing to the overall positive experience.
The facilities at Holiday Inn Runcorn are comprehensive and cater to various needs, making it a suitable choice for diverse travelers. While the room service menu is occasionally noted as being pricey, the food quality generally receives approval. The hotel's ideal location adds to its convenience, making it a strategic choice for many visitors.
Overall, the four-star service and facilities consistently meet guest expectations with numerous reviewers indicating a strong willingness to return, underscoring the hotel's ability to deliver a satisfying stay.
Business
Many reviews highlight the excellent service, typified by a 4-star standard, that ensures a comfortable stay. Despite some rooms being described as quite basic, they remain suitable for business visitors, particularly the ground floor options. The hotel provides affordable, clean accommodations, ideal for those on business.
Guests had positive experiences with the bar and its snacks, noting that the service functioned well even amidst current restrictions. The staff, notably Phil, were commended for their helpfulness, swiftly addressing any room issues and adding personal touches such as complimentary drinks and treats for children.
Overall, the hotel appears to be a reliable and cost-effective choice for business stays, equipped with the necessary amenities and supported by commendable service.
Accessible
Dog Friendly
No, Holiday Inn Runcorn M56 Junction 12 by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Runcorn M56 Junction 12 by IHG.
Yes, Holiday Inn Runcorn M56 Junction 12 by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Runcorn M56 Junction 12 by IHG.
Yes, Holiday Inn Runcorn M56 Junction 12 by IHG has a gym.
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