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Hotel Cosmos

Ruse , 122 Borisova Str. (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Cosmos consistently impresses its guests, particularly due to its exceptional location, which is conveniently situated near central transportation hubs. It's an excellent choice for those visiting Ruse, Bulgaria, either for a quick stopover or for more extended exploration, thanks to its proximity to main train and bus stations, shops, cafes and city attractions. The integration of available parking spaces adds to its appeal for travelers with vehicles.

Breakfast at Hotel Cosmos garners mixed feedback; however, the positive reviews highlight the quality, taste and fresh preparation of meals with particular praise for the cheeses and coffee offered. The value for money and the on-site availability of breakfast contribute positively, although there is a noted lack of variety and occasional service inconsistency.

The dining experience extends beyond breakfast with high praise for the on-site restaurant, where guests enjoy delicious and varied meal options. The staff at the restaurant are noted for their attentive service, enhancing the overall dining experience. The café bar and fast-food options also cater well to different dining preferences, despite some comments on the prices being relatively high.

Rooms in Hotel Cosmos are another strong point, described by guests as comfortable, cozy and well-furnished with modern amenities. Cleanliness is a standout feature with reviews frequently mentioning the pristine condition of towels, bedding and overall room maintenance. The modernized interiors blend well with the classic charm, offering a stylish and inviting atmosphere for rest.

High standards of cleanliness extend throughout the hotel, from rooms to communal areas and the restaurant, ensuring a fresh and pleasant environment. The dedicated cleaning staff are regularly commended for their efforts in maintaining the hotel's immaculate condition.

The staff at Hotel Cosmos receive universal acclaim for their friendliness, helpfulness and professionalism. Reception staff, particularly Alex, are noted for their welcoming attitudes and willingness to go above and beyond to assist guests, creating a homely and pleasant ambiance. This personable service ensures that guest needs are consistently met, even during late hours.

For those traveling by car, Hotel Cosmos offers convenient and free parking options with staff assistance ensuring guests can secure a space. Additionally, the hotel caters exceptionally well to families, providing clean cribs and amenities tailored for children, making it a highly recommended choice for family stays. Pet-friendly policies further enhance its appeal as an accommodating destination for all family members.

Guests frequently highlight the comfort of the beds, contributing significantly to restful nights. The clean and cozy bedding, coupled with comfortable mattresses, ensures a peaceful sleep environment, despite one minor mention of tougher beds.

Hotel Cosmos delivers a commendable three-star experience with good value for money. The combination of affordable quality, comfortable amenities and excellent service makes it a standout choice in its category, providing a reliable and pleasing stay for a wide range of travelers.
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Categories

3-Star Hotel

Family Friendly Hotel

Business Hotel

Room Types

Double or Twin Room Elegantly decorated room with air conditioning and cable TV. The bathroom comes with either shower or bath.

Single Room Elegantly decorated room with air conditioning and cable TV. The bathroom comes with either shower or bath.

Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room is air-conditioned and has a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 2 beds.

Deluxe Family Room This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

About Hotel Cosmos

License: РГ-ИЛМ-2ЩЕ-Г1

Guest Reviews

8.5

Very Good

Location

Hotel Cosmos enjoys an exceptional location in the central area, particularly convenient for travelers using public transport. The hotel is strategically placed just a short walk from the main train and bus stations with some reviews specifying a mere one-minute walk to the nearest public transport access points. Its proximity to these transit hubs makes it an ideal choice for those visiting Ruse, Bulgaria merely for a stopover or transit.

Guests appreciate that the hotel is situated on one of the main streets, providing easy access to various shops, cafes and primary city attractions. The city center is reachable within a 10 to 20-minute walk, making it easier for guests to explore the local cultural and historical sites. Additionally, the location adjacent to the railway station has been highlighted as a major factor for choosing this hotel, emphasizing its convenience for both immediate transit and exploring the traditional city core.

The surroundings offer good connectivity via main traffic roads, ensuring smooth commutes to different parts of Ruse. The hotel's location combined with a clean environment and friendly and pleasurable staff adds to the positive overall experience. For those traveling by car, there is also the added benefit of available parking spaces.

In summary, Hotel Cosmos stands out for its prime location near key transportation nodes, accessibility to central attractions and the overall positive infrastructural amenities offered to tourists and transit passengers alike.

Breakfast

Hotel Cosmos receives mixed feedback regarding its breakfast offerings. On the positive side, many guests appreciate the delicious and freshly prepared options, emphasizing the quality over quantity. Several reviewers note the tasty breakfast with specific praise for the cheeses and coffee. Many also commend the hearty meals that provide good value for money and the convenience of having breakfast included or available on-site.

The breakfast options are served tastefully, prepared quickly and considered sufficient by many. Some guests note the benefit of being able to choose from three set menus, even though there's a lack of variety.

However, there are notable criticisms. Several guests find the variety limited and the portions small. Comments about the breakfast being simple or plain are frequent and there are complaints about the absence of vegetables and fruits. Additionally, the breakfast service can be inconsistent with some guests experiencing poor treatment or facing closed kitchens on Sundays.

Overall, while the breakfast at Hotel Cosmos is generally appreciated for its taste and value, there is room for improvement in terms of variety and service consistency.

Dinner

The dining experience at Hotel Cosmos receives high praise from guests. The on-site restaurant, described as excellent, offers delicious food that is certainly worth trying for lunch or dinner. Diners have been impressed not only by the quality of the food but also by the attentive service provided by the staff. The restaurant features a broad, full menu, ensuring a wide variety of options, although some guests noted that restaurant options are limited overall. Additionally, there is a nice sunny terrace perfect for enjoying meals or drinks, as well as a good café bar and a fast-food restaurant option for later in the evening. While some have found the prices high for a local hotel, the overall consensus is that the restaurant at Hotel Cosmos is a delightful dining choice during one's stay.

Rooms

Hotel Cosmos offers a variety of features in its rooms that have garnered positive appraisal from guests. Visitors have described the rooms as comfortable, cozy and equipped with modern furnishings, providing an inviting atmosphere for rest. Cleanliness stands out as a consistent highlight with rooms being described as very clean, well-maintained and inclusive of pristine towels and spotless bedding.

Despite the occasional mention of small or noisy rooms, the majority of reviews appreciate the spaciousness and stylish decorations. Guests noted that rooms are functional, correctly equipped with amenities such as air conditioning, tiny refrigerators and baby bedding, aligning with expectations above the typical three-star level.

The hotel’s blend of classical charm and newly modernized interiors caters well to those seeking both comfort and a touch of style. Comfortable beds, cozy sleeping arrangements and quiet surroundings ensure a good night's sleep, which enhances the overall experience. Some guests also praised the nice sunny terrace, perfect for enjoying lunch.

In conclusion, Hotel Cosmos provides a capacious and stylish lodging experience with a modern yet cozy ambiance. Its clean, well-equipped rooms with modern amenities make it suitable for travelers in search of comfort and convenience.

Beds

Hotel Cosmos excels in providing guests with a restful night's sleep largely thanks to its consistently comfortable beds. The bedrooms are equipped with comfortable, medium-sized pillows and clean, cozy bed linen, contributing to an overall feeling of relaxation and cleanliness. Numerous guests noted the comfort of both the mattresses and bedding, ensuring a peaceful and quiet sleep experience. The rooms are described as clean and tidy, enhancing the comfort provided by the beds. While one review mentioned the beds being quite tough, the overwhelming consensus is that the beds at Hotel Cosmos are great, cozy and conducive to a comfortable sleep environment.

Cleanliness

Hotel Cosmos receives high praise for its cleanliness, consistently highlighted by guests in their reviews. Both the rooms and common areas are described as very clean, well-maintained and tidy. Renowned for its cozy and fresh atmosphere, the hotel boasts recently renovated spaces that contribute to its inviting ambiance. Guests frequently commend the impeccable cleanliness of the rooms with mentions of pristine bedding and spotless towels enhancing the overall comfort. The hotel's dedicated cleaning staff are recognized for their effective efforts, ensuring a super clean and pleasant environment throughout the stay. The hygiene standards consistently receive high ratings, reflecting thorough attention to cleanliness from the pristine linens to the spotless house. Additionally, the restaurant maintains the same high level of cleanliness, providing a pleasant dining experience. Overall, Hotel Cosmos exemplifies excellent hygiene and cleanliness, making it a trusted choice for guests.

Staff

The reviews for Hotel Cosmos commend the exceptional performance of its staff, highlighting their friendliness, helpfulness and professionalism. Guests frequently mentioned Alex from reception for his particularly helpful and kind demeanor during check-in. The front desk and reception staff were noted for their kind, welcoming and courteous attitudes, often taking extra steps to accommodate and assist guests. The staff's smiles and their efforts to make visitors feel welcomed and at home also stood out in the feedback. Comments highlighted the politeness and responsiveness of the staff, who were consistently described as being eager to assist and provide useful information. Many reviewers felt that the staff were not just professional but personable, often treating guests like family. The "absolutely fantastic" level of service even extended during the night shift to ensure guest needs, like arranging late check-outs and breakfast options, were met. With a consistently positive attitude exhibited by the young, enthusiastic and service-minded team, the staff at Hotel Cosmos created a pleasant and welcoming atmosphere, making it highly recommended by its guests.

Parking

Hotel Cosmos provides a range of parking options that have been well-received by guests. The availability of parking is a significant positive aspect with free on-site parking being a notable feature. Guests appreciated having free parking spaces, which were often available without much hassle. The convenience of parking right in front of the hotel, complemented by street parking options, made the experience even smoother. Although the private parking lot is small with only 4-5 spaces directly in front of the entrance, the staff is helpful in ensuring that space is available for guests, adding to the sense of security for their vehicles. While some noted the limited parking, the overall ease and support in finding a spot around the boulevard have left guests satisfied with the parking facilities at Hotel Cosmos.

Family

Hotel Cosmos is an ideal destination for families, offering a variety of child-friendly amenities and facilities. Guests have consistently praised the hotel for providing clean and well-preserved cribs, complete with bedding and towels specifically for babies. The overall family experience at Hotel Cosmos has been described as excellent with accommodations and amenities tailored for families. Visitors appreciate the opportunity to keep the whole family together, whether it's for a brief stopover or an extended stay. In addition, the hotel welcomes pets, allowing all family members to enjoy the visit. With its family-friendly features and thoughtful touches, Hotel Cosmos comes highly recommended for travelers seeking a comfortable and accommodating stay for everyone, including their four-legged friends.

3 Star

Hotel Cosmos offers an ideal three-star experience with a commendable price-to-value ratio, providing good value for money. Guests frequently highlight its excellent value-price ratio, making it a reasonable choice for travelers seeking affordability without compromising on quality. The facilities align well with expectations for a three-star budget hotel, ensuring that guests find the amenities to be satisfactory. Overall, Hotel Cosmos stands out for delivering a comfortable stay at a competitive price, reinforcing its reputation as one of the best value options in its category.

No, Hotel Cosmos doesn't have any pool.

No, a spa isn't available at Hotel Cosmos.

No, Hotel Cosmos doesn't allow dogs.

No, parking facilities aren't available at Hotel Cosmos.

No, Hotel Cosmos doesn't have a gym.

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