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Big Hotels in Rwanda
11 HOTELS IN RWANDAMost popular user searches in Rwanda: 5-star hotels.
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Summary of reviews
The Kigali Serena Hotel is a great choice for a luxurious and relaxing stay in Kigali. Guests raved about the exceptional breakfast with great food choices and many venue options to choose from. The rooms are beautiful with generously-sized and well-stocked amenities, although some minor issues were noted. The staff are exceptional with friendly and welcoming attitudes that really make a difference. The outdoor pool is a highlight with large size and great views, allowing guests to soak up the sun and enjoy the hotel's serene atmosphere. Despite some needed renovations and updates, the Kigali Serena Hotel is definitely worth a visit.
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Golf
Honeymoon
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Summary of reviews
The Ubumwe Grande Hotel in Kigali is a highly recommended hotel for travelers looking for a comfortable and modern stay with exceptional service. The hotel's location is perfect for city exploration, shopping and relaxation with stunning city views from the rooms and rooftop pool. The breakfast is diverse and well-presented with interesting African embellishments and the staff is outstanding, super-friendly and carefully attentive to guests' needs. The rooms are spacious, clean and modern with amazing views of the city hills and the hotel's dedication to cleanliness is exceptional. While there were some instances of dishonesty from some staff, guests were pleased with the polite and respectful service provided by the hotel staff. Overall, the Ubumwe Grande Hotel is a unique and comfortable place to stay with a focus on cleanliness, modernity and exceptional service.
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Honeymoon
Family
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Summary of reviews
The Kigali Marriott Hotel is a highly praised 5-star hotel with exceptional service and attention to detail. Guests rave about the hotel's excellent location, cleanliness and ambiance. The breakfast is described as delicious and plentiful with lots of choices and traditional dishes to sample. The rooms are spacious, clean and well-equipped with modern amenities. The staff is friendly, helpful and professional with some staff members highlighted for their extreme friendliness. The outdoor pool is beautiful and perfect for a refreshing dip on a hot day. The hotel is perfect for business travelers with excellent facilities and services. Overall, the Kigali Marriott Hotel is a great choice for those seeking comfort, cleanliness and exceptional service.
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Sustainability Journey
Honeymoon
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Summary of reviews
Hotel des Mille Collines is a great option for those visiting Kigali with many guests describing its location as "perfect" or "fantastic". The breakfast is a highlight for many with a "comprehensive" buffet that includes both local and continental cuisines. The dining experience at the hotel is mixed, but the staff and restaurant have garnered praise from guests. The rooms are generally clean and tidy, but some areas could use an upgrade. The staff at Hotel des Mille Collines consistently exceed guests' expectations with their excellent hospitality, customer service and professionalism. The hotel's wifi connectivity has mixed reviews, but it seems to be improving. The pool is a standout feature of the hotel with many guests describing it as serene and beautiful. Business travelers can also benefit from the hotel's convenient location and smooth airport transfer service. Overall, Hotel des Mille Collines offers a pleasant ambiance, clean premises and friendly staff, making it a great option for travelers.
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Golf
Honeymoon
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Summary of reviews
The Radisson Blu Hotel & Convention Centre Kigali is a highly recommended 5-star hotel with exceptional facilities and services. Its central location and proximity to the Kigali Conference Centre make it an ideal choice for business travelers, while families can also enjoy its comfortable and clean rooms. The hotel's standout features include its fantastic breakfast with a wide variety of local and international cuisine, its impressive swimming pool and its exceptional staff who provide hospitable and helpful service. Guests praise the hotel's cleanliness and quiet surroundings and its well-designed and well-maintained rooms. While some minor issues exist, such as the need for a printer in the business center and Covid-19 restrictions, the hotel's exceptional quality outweighs any inconveniences. Overall, the Radisson Blu Hotel & Convention Centre Kigali is a luxurious and pleasant destination for anyone planning a trip to Kigali.
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Sustainability Journey
Honeymoon
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Summary of reviews
The Lemigo Hotel is a highly recommended choice for those attending conferences and events at the nearby Kigali Convention Center. Its location is considered wonderful and excellent for exploring the city. The spacious and well-located rooms with great views overlooking Kigali are highly praised by guests, despite some experiencing a mould smell in the bathrooms. The staff at Lemigo Hotel are recognized for their professionalism and world-class service with many guests appreciating their friendliness, helpfulness and attentiveness. Although some guests noted that breakfast service could improve, the overall quality of staff service is highly praised. Overall, Lemigo Hotel provides a comfortable and pleasant stay with quality staff service.
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Health & Safety
Honeymoon
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Summary of reviews
Park Inn by Radisson, Kigali is an excellent choice for both leisure and work with its perfect location on top of a lush hill providing a beautiful vista and surrounded by restaurants. Guests appreciate the hotel's security and cleanliness, making it a comfortable and secure environment. The staff is also exceptional with many reviews praising them for their hospitality, friendliness and helpfulness. Special mentions were given to Mr. Frank, Brian from the kitchen and the Chef. From the moment you arrive, the staff will go out of their way to ensure your stay is nothing short of amazing. We highly recommend Park Inn by Radisson, Kigali for an unforgettable experience in the city.
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Sustainability Journey
Honeymoon
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Summary of reviews
The 2000 Hotel Downtown Kigali is a great choice for travelers seeking a comfortable and affordable stay in the heart of Kigali. The hotel's central location provides easy access to shops, supermarkets, banks and the main market area. Guests have enjoyed the spacious and clean rooms with comfortable bedding and excellent Wi-Fi connection. The hotel staff are friendly and offer exceptional service with many guests thanking specific staff members for their kindness and professionalism. The breakfast receives mixed reviews, but many guests find it diverse and complete with fresh fruit, pastries and eggs made to order. The hotel's cleanliness is impeccable with guests praising the spotless environment and clean atmosphere. While some guests have experienced issues with the wifi connectivity, the majority of reviews are positive. Overall, the 2000 Hotel Downtown Kigali is a solid choice for travelers seeking a budget stay with great value and a magnifique endroit with a very good ambiance and experience.
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Honeymoon
Family
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Summary of reviews
Onomo Hotel Kigali is highly regarded for its outstanding location, nestled on a quiet hill with breathtaking views of the cityscape. Conveniently close to the airport and city attractions, the hotel is a popular choice for travelers seeking both accessibility and a serene retreat. The modern amenities, including a beautiful pool and spacious, clean rooms, further enhance the guest experience, providing a vibrant yet peaceful atmosphere.
Guests frequently commend the exceptional service provided by the staff, particularly highlighting the efforts of individuals like Frank, Egide, and Freedom. The staff's professionalism and warmth contribute significantly to the hotel's reputation for remarkable service and value for money. Cleanliness is a standout feature at Onomo Hotel Kigali, with both public areas and rooms receiving praise for their neatness and arrangement, creating a perfect environment for relaxation.
The culinary offerings at Onomo Hotel Kigali are another highlight. Guests enjoy a delightful and satisfying breakfast experience, appreciating the extensive variety of fresh fruits, pastries, and hot options. Dinner, too, receives high praise for its delicious menu and the friendly, professional staff, making it a recommended choice for diners.
The guestrooms are noted for their modern design and comfort, with clean, nicely decorated spaces that ensure a comfortable stay. While some reviews mention room size variations, the practical layout and air conditioning are well-appreciated. The pool area, although small, is loved for its stunning aesthetics and panoramic views, adding to the hotel's charm.
In summary, Onomo Hotel Kigali stands out for its prime location, exceptional service, modern amenities, and satisfying dining options, providing guests with an enjoyable and comfortable stay in Kigali.
Guests frequently commend the exceptional service provided by the staff, particularly highlighting the efforts of individuals like Frank, Egide, and Freedom. The staff's professionalism and warmth contribute significantly to the hotel's reputation for remarkable service and value for money. Cleanliness is a standout feature at Onomo Hotel Kigali, with both public areas and rooms receiving praise for their neatness and arrangement, creating a perfect environment for relaxation.
The culinary offerings at Onomo Hotel Kigali are another highlight. Guests enjoy a delightful and satisfying breakfast experience, appreciating the extensive variety of fresh fruits, pastries, and hot options. Dinner, too, receives high praise for its delicious menu and the friendly, professional staff, making it a recommended choice for diners.
The guestrooms are noted for their modern design and comfort, with clean, nicely decorated spaces that ensure a comfortable stay. While some reviews mention room size variations, the practical layout and air conditioning are well-appreciated. The pool area, although small, is loved for its stunning aesthetics and panoramic views, adding to the hotel's charm.
In summary, Onomo Hotel Kigali stands out for its prime location, exceptional service, modern amenities, and satisfying dining options, providing guests with an enjoyable and comfortable stay in Kigali.
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Big
Golf
Honeymoon
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Info
Summary of reviews
Phoenix Apartment by LINK emerges as a highly recommended accommodation option for travelers, primarily due to its prime location and exceptional staff service. Situated less than ten minutes from the airport, the apartment offers incredible convenience for arrivals and departures, while its peaceful setting provides a serene retreat away from the bustling city center. The staff consistently receive accolades for their warm hospitality and helpfulness, making guests feel welcome and ensuring a pleasant stay.
Guests rave about the accommodations, highlighting the spaciousness and comfort of the apartments. They appreciate the large rooms, multiple bathrooms, and well-equipped kitchens, along with the cleanliness and inviting atmosphere. The beautiful city views add to the property's appeal, making it a favored choice for those seeking comfort and value.
Breakfast options at the Phoenix Apartment are generally well-received, with quality and attentive service contributing to a positive dining experience. However, some guests express a desire for greater menu variety, especially those unfamiliar with the predominantly Asian offerings. Despite this, the friendly service ensures a pleasant start to the day.
Cleanliness stands out as a key feature, with the apartments being meticulously maintained and offering a tidy, serene environment. The property's proximity to the airport adds to its convenience, further enhancing the guest experience.
While the WiFi and pool services receive mixed feedback, with some areas for improvement, these issues are minor compared to the overwhelmingly positive reviews. Guests find the spacious pool area enjoyable, contributing to the relaxing ambiance of the establishment.
Overall, Phoenix Apartment by LINK provides a comfortable, welcoming, and strategically located stay, with standout staff service and cleanliness, making it a top choice for travelers seeking a blend of convenience, comfort, and excellent hospitality.
Guests rave about the accommodations, highlighting the spaciousness and comfort of the apartments. They appreciate the large rooms, multiple bathrooms, and well-equipped kitchens, along with the cleanliness and inviting atmosphere. The beautiful city views add to the property's appeal, making it a favored choice for those seeking comfort and value.
Breakfast options at the Phoenix Apartment are generally well-received, with quality and attentive service contributing to a positive dining experience. However, some guests express a desire for greater menu variety, especially those unfamiliar with the predominantly Asian offerings. Despite this, the friendly service ensures a pleasant start to the day.
Cleanliness stands out as a key feature, with the apartments being meticulously maintained and offering a tidy, serene environment. The property's proximity to the airport adds to its convenience, further enhancing the guest experience.
While the WiFi and pool services receive mixed feedback, with some areas for improvement, these issues are minor compared to the overwhelmingly positive reviews. Guests find the spacious pool area enjoyable, contributing to the relaxing ambiance of the establishment.
Overall, Phoenix Apartment by LINK provides a comfortable, welcoming, and strategically located stay, with standout staff service and cleanliness, making it a top choice for travelers seeking a blend of convenience, comfort, and excellent hospitality.
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