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Summary of reviewsHotel Crystal offers an appealing blend of convenience, comfort and exceptional service, making it a popular choice among various types of travelers.
The hotel’s strategic location near the motorway is particularly advantageous for those traveling from Munich to Calais or attending nearby events. Its proximity to city amenities and nature spots, including the Franco-German Garden and a large park, makes it ideal for city explorations and tranquil nature walks. The presence of a highly-rated Italian restaurant and well-regarded parking facilities further enhance its attractiveness despite the less remarkable neighborhood.
Guests consistently praise the hotel’s breakfast for its variety, quality and delightful setting, often highlighted as a memorable aspect of their stay. The generous buffet, fresh offerings and the pleasant ambiance of the dining terrace contribute to a satisfying start to the day.
Rooms at Hotel Crystal stand out for their cleanliness, modern decor and spaciousness, providing a quiet and comfortable retreat for guests. The stylish furnishings, comfortable beds and well-equipped amenities, including some rooms with small kitchens and terraces, add to the appeal. Daily housekeeping ensures a pristine environment, despite occasional lapses.
The hotel's staff receive widespread acclaim for their friendliness, attentiveness and willingness to go the extra mile, creating a warm and welcoming atmosphere. This exceptional hospitality is a significant contributor to the overall positive guest experience.
For those driving in, Hotel Crystal offers various convenient parking options, including free and reasonably priced secured spaces, making it easy to find a suitable parking spot.
Families find the hotel particularly accommodating, thanks to modern amenities, spacious family rooms and a friendly atmosphere that is especially kind towards children. The hotel's location near the Franco-German Garden adds to its appeal for family stays.
Moreover, Hotel Crystal is exceptionally dog-friendly with dedicated amenities and a welcoming attitude towards pets, ensuring a comfortable stay for both pet owners and their furry companions.
Overall, Hotel Crystal delivers a comfortable, clean and welcoming stay with an advantageous location, high-quality breakfast and commendable staff service, making it a highly recommended choice for short stays, stopovers and family vacations. Show more
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Categories
Family Friendly Hotel
This hotel is listed among accommodations suitable for family gatherings.
Dog Friendly Hotel
Pets are allowed for an extra charge. Food and water bowls are available.
Accessible Hotel
This hotel offers facilities for disabled guests and is wheelchair-accessible.
3-Star Hotel
With rooms starting at $74, this hotel offers room service, a restaurant, a bar, parking, and hiking. It also offers rooms with kitchenettes, laundry services, pet-friendly rooms, laundry facilities, and bicycle rental and is located just 1 km from the city center.
Business Hotel
Hotel with Parking
Room Types
Economy Single RoomBright room with cable TV and minibar.
Standard Double RoomBright room with cable TV and minibar. These rooms offer extra space.
Standard Single RoomBright room with cable TV and minibar. These rooms offer extra space.
Business Single RoomBright room with cable TV and minibar. These rooms offer extra space, a seating area and bathroom products.
Business Double RoomBright room with cable TV and minibar. These rooms offer extra space, a seating area and bathroom products.
Superior ApartmentSpacious 2-bedroom apartment with kitchenette and dining area.
Superior Double RoomBright room with cable TV and minibar. These rooms offer extra space and large beds.
TripleRoomThe triple room includes a private bathroom equipped with a shower and a hairdryer. The spacious triple room provides a minibar, a wardrobe, a carpeted floor, a flat-screen TV with satellite channels, as well as garden views. The unit offers 2 beds.
Superior Single RoomThis air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Deluxe Double Room with BathThis air-conditioned double room is comprised of a TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Guest Reviews
Location
Hotel Crystal boasts a strategic and convenient location, making it an excellent choice for travelers with different needs. It is situated near the motorway, facilitating quick stopovers and easy access and is particularly well-placed for those traveling on the Munich to Calais route. The hotel is well-suited for visitors attending events, such as concerts at the E-Werk or appointments at nearby venues. Guests appreciate its peaceful setting despite being centrally located and close to city amenities with the city center of Saarbrücken just 2 km away and accessible by bus.
The location is ideal for both city explorations and nature walks, being near the Franco-German Garden and abundant greenery, beneficial for guests traveling with pets. The presence of a nearby large park offers pleasant spots for walks. There is also a highly-rated Italian restaurant connected to the hotel, adding to the convenience of dining.
Hotel Crystal's parking facilities receive positive mentions, enhancing its appeal for those driving in. While some guests noted that the neighborhood is less remarkable and slightly removed from the bustling city center, the ease of access and quiet ambiance seem to outshine these minor drawbacks. The combination of friendly staff, a quiet environment and convenient connections positions Hotel Crystal as an attractive option for short stays or as a stopover.
Breakfast
Hotel Crystal's breakfast receives high praise for its variety and quality from its guests. Morning offerings are described as excellent with a well-sorted selection that caters to all tastes. The breakfast buffet stands out for its generosity and extensive range, often mentioned as very plentiful and delicious. Guests particularly enjoy having breakfast in the sunny backyard or on a beautiful terrace with lush plants and a fountain, making for a delightful start to the day.
The freshness and abundance of options, including freshly squeezed juices and the highly appreciated scrambled eggs, contribute to a memorable dining experience. Staff friendliness and the comforting atmosphere add to the positive reviews, enhancing the overall experience.
While some guests found the pricing slightly high or suggested more fruit options, the consensus remains that the breakfast is very good, if not top-notch. It offers great value with varied and substantial options, making it a highlight of many guests' stays at Hotel Crystal.
Rooms
Hotel Crystal has earned positive acclaim for its rooms, consistently praised for their cleanliness and modernity. Guests frequently describe the rooms as spacious with some highlighting the addition of small terraces that offer a pleasant outdoor option. The decor is noted for being stylish and tastefully done, often with a modern touch and many rooms have been recently renovated. Comfort is also a prominent theme with visitors appreciating the soft, comfortable beds and well-equipped amenities, including refrigerators and small kitchens in some cases.
Many rooms stand out for being exceptionally quiet, providing a peaceful retreat, often facing a serene courtyard or garden. The bathrooms receive high marks for being both modern and adequately sized. Several guests mention the attention to detail in room furnishings, contributing to a cozy and inviting atmosphere. Families find the room arrangements practical with some larger options perfect for accommodating multiple guests.
Overall, the blend of comfort, cleanliness and careful design makes the rooms at Hotel Crystal a highly satisfying choice for travelers. The added extras, such as friendly staff and good breakfast options, round out the positive guest experience.
Beds
At Hotel Crystal, guests frequently praise the beds for their comfort. Many have described the beds as very comfortable, large and conducive to a good night’s sleep. The mattresses are noted to be soft and the room stylish, adding to the overall pleasant sleeping experience. Cleanliness and modern amenities complement the comfort of the beds. Despite a few remarks about the beds being hard or small, the overwhelming sentiment points to a high level of satisfaction with the bedding quality. The pillows, however, received mixed feedback with some finding them unsupportive. Overall, the hotel’s beds seem to significantly contribute to a restful stay, heightened by clean and well-appointed rooms.
Cleanliness
Hotel Crystal has garnered a reputation for maintaining high standards of cleanliness throughout the property. Guests frequently highlight the spotless condition of both rooms and common areas, describing the ambiance as very clean and comfortably furnished. The modern decor and top-notch room furnishings add to the appeal, creating a beautifully decorated and cozy atmosphere.
The spacious rooms are particularly noted for their cleanliness with daily housekeeping ensuring that everything remains pristine. Notably, the bathrooms, especially the showers, have received positive mentions for their comfort and spaciousness. Some guests mentioned that the rooms, while clean, are somewhat outdated and a few criticisms were made about musty odors and occasional lapses in cleaning.
Despite these minor drawbacks, the hotel's beauty and upkeep are often praised. Guests appreciate the quiet environment, where noise from other occupants is minimal. The cleanliness of the hotel is complemented by the friendliness and helpfulness of the staff, who contribute significantly to the positive experience.
Though some guests felt certain rooms were overpriced and not as represented in photos, the majority seem pleased with the spacious, clean accommodations. The breakfast area received mixed reviews concerning cleanliness with some pointing out issues like crumbs and dust. Nevertheless, the overall consensus is that Hotel Crystal delivers a very clean and welcoming stay, backed by attentive service and well-maintained facilities.
Staff
Hotel Crystal has garnered widespread praise for its exceptional staff. Guests repeatedly highlight the friendliness and helpful nature of the team, describing them as incredibly friendly, very attentive and exceptionally accommodating. The reception staff, in particular, are noted for their warm welcomes and dedication to guest satisfaction, often going the extra mile to address any issues immediately.
Many reviews emphasize the overall kind and attentive demeanor of the staff, who manage to create a welcoming atmosphere throughout the hotel. The team's eagerness to assist is frequently mentioned, along with their ability to communicate effectively, even accommodating guests making attempts to speak German.
The hotel's atmosphere is enhanced by a consistently positive and personable approach from every team member, including a notably nice and funny receptionist who adds a touch of humor to the experience. Guests appreciate the staff’s commitment to their well-being, often describing them as the main strength of the hotel. This collective effort greatly contributes to the hotel's positive reputation, leading to a high level of guest satisfaction.
Parking
Hotel Crystal offers a variety of convenient parking options. Guests appreciate the ease of finding parking with many noting the abundance of spaces available. Various parking choices include a private garage, parking directly in front of the hotel or across the street for a nominal fee. The options range from free to a reasonably priced €15 with some areas offering secure and safe parking to put guests' minds at ease. There are also more economical choices around the vicinity, including parking for 3 or 4 euros per night. Additionally, the hotel thoughtfully provides facilities for storing e-bikes in the courtyard. While some reviews mention that parking access can occasionally be complicated, the overall consensus is that parking is readily available, both free and paid, making it easy for guests to find a suitable spot.
Family
Hotel Crystal in Saarbrücken is an excellent choice for families looking for a comfortable and accommodating stay. The hotel is family-run with a warm and welcoming atmosphere, making guests feel at home. The staff are exceptionally friendly and go out of their way to ensure a pleasant stay, showing particular kindness towards children.
Rooms and apartments are modernly furnished and equipped with excellent amenities, including air conditioning and kitchens, adding to the convenience for families. There are various room configurations available, such as family rooms that can accommodate up to four people and options with baby cots for those traveling with infants. To the children's delight, each apartment comes with a television, providing entertainment during down times.
The hotel offers high-quality service and a great location near the Franco-German Garden, which adds to its appeal as a family-friendly destination. Overall, Hotel Crystal is highly recommended for its inviting atmosphere and attentive staff, ensuring a comfortable and enjoyable family vacation.
Dog Friendly
Hotel Crystal stands out as an exceptionally dog-friendly destination, making it an ideal choice for pet owners. The establishment is well-prepared to welcome dogs with water and food bowls readily available at the reception for arriving furry guests. The staff members are notably friendly and accommodating, ensuring a smooth experience for those traveling with pets.
Guests have lauded the hotel's convenient location and the availability of hotel-owned parking spaces, which adds to the ease of traveling with a dog. At mealtimes, dogs are allowed in the dining area and they can even join their owners for breakfast without any issues. The breakfast buffet staff are attentive and quick to restock, creating a pleasant dining environment.
Overall, Hotel Crystal provides a cozy atmosphere where both pets and their owners are treated with great hospitality, making it a stress-free and enjoyable stay for all.
No, Hotel Crystal doesn't have any pool.
No, a spa isn't available at Hotel Crystal.
Yes, Hotel Crystal welcomes dogs.
Yes, parking facilities are available at Hotel Crystal.