Holiday Club Saariselkä
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Summary of reviewsHoliday Club Saariselkä receives commendation for its exceptional location in the heart of Saariselkä village. Guests appreciate its proximity to outdoor trails, ski tracks, shops and restaurants, all within a short walking distance. Positioned conveniently between a supermarket and an Aurora viewing spot, the hotel combines practicality with scenic beauty. Additionally, the tranquil atmosphere and beautiful natural surroundings, including occasional sightings of reindeers, enhance the overall appeal. The availability of amenities like a swimming pool, spa and ample parking further adds to the hotel's attractiveness.
The breakfast at Holiday Club Saariselkä is widely praised for its variety and quality. Guests highlight the great selection, including vegan and gluten-free options, which caters well to different dietary needs. Although some reviewers noted occasional issues like cold warm dishes, the overall feedback is positive with many enjoying the delicious and satisfying offerings. The pleasant restaurant facilities and friendly staff contribute to a good dining experience, though there were suggestions for more frequent buffet replenishments.
The dining experience, particularly dinner, receives mixed reviews. While the food quality at Restaurant Rakka and other dining areas is generally praised with specific dishes like the poroburger standing out, the limited menu and high costs are common points of criticism. The buffet service also attracts attention for its lack of variety and repetitive dessert choices. Despite the cozy dining atmosphere and friendly staff, potential diners might find better value in nearby alternatives.
Rooms at Holiday Club Saariselkä present a mixed picture. Many guests appreciate the cleanliness, spaciousness and comfort with practical amenities like drying cabinets and underfloor heating in bathrooms. However, several reviews point to the dated and worn-out condition of some rooms, highlighting issues such as shabby furniture and old-fashioned interiors. Maintenance problems, poor sound insulation and occasional cleanliness concerns are noted as areas needing improvement.
Cleanliness at the hotel garners generally positive remarks with neat rooms and well-kept public areas adding to the pleasant environment. However, recurring mentions of outdated and worn-out rooms, dirty carpets and neglected bathroom areas indicate areas for improvement in housekeeping standards.
The staff at Holiday Club Saariselkä receive mixed feedback. Many guests commend the friendly, helpful and professional service, particularly at the reception and in the breakfast area. However, inconsistent service and occasional unfriendliness in the restaurant and front desk are noted as areas needing better training and consistency.
Wi-Fi at the hotel has a mixed reception. While some guests appreciate the availability of free and stable internet in certain areas, others experience frequent disconnections and weak signals. The inconsistent Wi-Fi service and limited TV channel selection could detract from the overall connectivity experience.
The spa at Holiday Club Saariselkä is a well-regarded feature with many guests enjoying the pleasant facilities, including a beautiful pool and stylish sauna areas. Although some reviews mention limited hours, signs of needed renovation and the spa's small size, families particularly appreciate the amenities. The spa adds significant value to the guest experience despite some areas needing improvement.
The pool facilities at the hotel also receive positive feedback for their cleanliness and pleasant environment. Families, in particular, enjoy the indoor aquatic center and sauna-equipped changing rooms. While some reviews point out occasional access issues and cooler water temperatures, the overall feedback underscores the enjoyable aspect of the hotel's pool area.
Holiday Club Saariselkä is highly recommended as a family-friendly destination. The spacious family rooms, tailored breakfast options and entertaining kids club all contribute to a positive experience for families. Despite occasional comments on pool size and opening times, the hotel's family-oriented atmosphere ensures a delightful stay for both children and adults.
Categories
The breakfast at Holiday Club Saariselkä is widely praised for its variety and quality. Guests highlight the great selection, including vegan and gluten-free options, which caters well to different dietary needs. Although some reviewers noted occasional issues like cold warm dishes, the overall feedback is positive with many enjoying the delicious and satisfying offerings. The pleasant restaurant facilities and friendly staff contribute to a good dining experience, though there were suggestions for more frequent buffet replenishments.
The dining experience, particularly dinner, receives mixed reviews. While the food quality at Restaurant Rakka and other dining areas is generally praised with specific dishes like the poroburger standing out, the limited menu and high costs are common points of criticism. The buffet service also attracts attention for its lack of variety and repetitive dessert choices. Despite the cozy dining atmosphere and friendly staff, potential diners might find better value in nearby alternatives.
Rooms at Holiday Club Saariselkä present a mixed picture. Many guests appreciate the cleanliness, spaciousness and comfort with practical amenities like drying cabinets and underfloor heating in bathrooms. However, several reviews point to the dated and worn-out condition of some rooms, highlighting issues such as shabby furniture and old-fashioned interiors. Maintenance problems, poor sound insulation and occasional cleanliness concerns are noted as areas needing improvement.
Cleanliness at the hotel garners generally positive remarks with neat rooms and well-kept public areas adding to the pleasant environment. However, recurring mentions of outdated and worn-out rooms, dirty carpets and neglected bathroom areas indicate areas for improvement in housekeeping standards.
The staff at Holiday Club Saariselkä receive mixed feedback. Many guests commend the friendly, helpful and professional service, particularly at the reception and in the breakfast area. However, inconsistent service and occasional unfriendliness in the restaurant and front desk are noted as areas needing better training and consistency.
Wi-Fi at the hotel has a mixed reception. While some guests appreciate the availability of free and stable internet in certain areas, others experience frequent disconnections and weak signals. The inconsistent Wi-Fi service and limited TV channel selection could detract from the overall connectivity experience.
The spa at Holiday Club Saariselkä is a well-regarded feature with many guests enjoying the pleasant facilities, including a beautiful pool and stylish sauna areas. Although some reviews mention limited hours, signs of needed renovation and the spa's small size, families particularly appreciate the amenities. The spa adds significant value to the guest experience despite some areas needing improvement.
The pool facilities at the hotel also receive positive feedback for their cleanliness and pleasant environment. Families, in particular, enjoy the indoor aquatic center and sauna-equipped changing rooms. While some reviews point out occasional access issues and cooler water temperatures, the overall feedback underscores the enjoyable aspect of the hotel's pool area.
Holiday Club Saariselkä is highly recommended as a family-friendly destination. The spacious family rooms, tailored breakfast options and entertaining kids club all contribute to a positive experience for families. Despite occasional comments on pool size and opening times, the hotel's family-oriented atmosphere ensures a delightful stay for both children and adults.
Hotel with Spa
This hotel offers spa facilities for guests and is located in Saariselka.
Family Friendly Hotel
Holiday Club Saariselkä is listed as one of the best family-friendly hotels in Lapland.
Dog Friendly Hotel
This hotel is situated close to skiing and hiking trails, perfect for active guests and their dogs. It has a good rating from previous guests and offers amenities like a restaurant and bar. Pet-friendly rooms are available.
Romantic Hotel
Offers a range of activities and amenities, including a spa and swimming pool, perfect for couples seeking relaxation and recreation. Provides comfortable accommodations and a convenient location in Saariselkä.
Cheap Hotel
This hotel offers a range of amenities and a central location, providing good value. It's a popular choice for travelers seeking convenience.
4-Star Hotel
This hotel provides a comfortable stay with essential amenities. It is well-located and offers easy access to Saariselka's attractions and outdoor activities.
Hotel with Indoor Pool
Known as the northernmost tropical spa in Europe, this hotel boasts a large indoor spa area with a spacious swimming pool, a dedicated kids' pool, an epic water slide, and multiple jacuzzis. It also includes three types of saunas, a steam bath, and a hot tub.
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Guest Reviews
Holiday Club Saariselkä is frequently praised for its exceptional location. Nestled in the heart of Saariselkä village, the hotel is centrally located, making it convenient for guests to reach various amenities and attractions. Guests find it easy to explore local outdoor trails, ski tracks and nearby shops and restaurants, all within walking distance. The hotel is also favorably positioned between a supermarket and an Aurora viewing spot, offering both practicality and scenic beauty.
The property's centrality doesn't detract from its tranquil atmosphere, providing a peaceful retreat despite being in a prime location. Visitors appreciate the easy access to public transportation with a bus stop right outside the hotel, making it particularly convenient for those relying on public buses.
Holiday Club Saariselkä’s surroundings also add to its appeal with beautiful natural settings and even occasional sightings of reindeers from the windows. The hotel’s location near the Muonio River and summer hiking trails further enhances its attractiveness for nature lovers.
Additionally, the hotel offers several amenities that add to its charm, such as a swimming pool, spa and ample parking near rooms. The combination of a strategic and scenic location, along with practical facilities and outdoor access, makes Holiday Club Saariselkä a highly recommended option for visitors to the area.
Guests at the Holiday Club Saariselkä have shared predominantly positive feedback about the breakfast offerings. Many highlighted the breakfast as great, abundant and very good, praising the varied and extensive selection available each morning. Specific mentions of the breakfast being delicious, rich and satisfying were frequent with guests appreciating the good quality and the presence of options for different dietary needs, including vegan and gluten-free choices. The breakfast buffet was noted for its superb, diverse and high-quality food, featuring a range of cooked and continental items that catered well to selective eaters.
However, there were some mentions of the breakfast being ordinary or not particularly tasty and a few reviewers pointed out that some items, particularly warm dishes, were served cold. Despite these occasional drawbacks, the breakfast was generally perceived as good with excellent presentation and sufficient variety to meet guests' expectations.
In addition to the food, the well-maintained restaurant facilities and the friendly staff contributed to a positive dining experience. While some noted that the breakfast buffet could benefit from being replenished more frequently and available for a longer duration, the consensus is that the Holiday Club Saariselkä offers a commendable breakfast experience that leaves most guests satisfied and ready for their day.
Holiday Club Saariselkä offers dining options with mixed reviews from guests. On a positive note, many found the food to be excellent with delicious offerings and friendly, pleasant staff enhancing the dining experience. The à la carte dishes, particularly at Restaurant Rakka, received praise for their taste with the poroburger being a standout favorite. The restaurant facilities, including a cozy dining area and a lounge with board games, also added to the overall enjoyable atmosphere.
However, several guests noted that the menu at the hotel’s restaurants is quite small and limited, particularly for families with children or those seeking budget-friendly options. The cost of dinner was often cited as unreasonably high with some finding better and more reasonably priced dining alternatives elsewhere. The buffet service, while featuring tasty and high-quality food, was criticized for lacking variety and offering poor dessert choices repeatedly. Additionally, some reviews mentioned that the dining area could be cleaner and more information about dishes and wines during dinner would have been appreciated.
In summary, while there are highlights in terms of food quality and ambiance, potential diners should be aware of the limited menu variety and higher prices.
The reviews for the rooms at Holiday Club Saariselkä present a mixed but informative picture. On the upside, many guests appreciated the cleanliness, spaciousness and comfort of their rooms. The facilities were often described as cozy, practical and well-equipped with essentials like drying cabinets, kettles and comfortable beds. Several guests noted that the rooms were clean and pleasant with nice amenities such as underfloor heating in the bathrooms and adequate room facilities. The spacious layout and quiet atmosphere were also commonly praised, along with instances of modern, well-renovated rooms, particularly in newer sections of the hotel.
However, the feedback also highlights several areas in need of improvement. A consistent theme across the reviews was the dated and worn-out condition of many rooms and their furnishings. Guests pointed out issues like shabby furniture, old-fashioned interiors, cracked sinks and outmoded technology. There were complaints about maintenance problems, such as broken lamps, poor sound insulation and cold room temperatures. Some rooms lacked adequate lighting, heating in bathrooms and useful amenities like refrigerators.
Additionally, certain rooms were described as gloomy, slightly musty and presenting a labyrinthine journey from the reception area. Hygiene and cleanliness were also occasional concerns with reports of messy, dusty and inadequately cleaned rooms.
Overall, while the rooms at Holiday Club Saariselkä offer comfort and practicality, a significant number of them are in dire need of renovation and modern amenities to meet contemporary standards and improve the guest experience.
The reviews of Holiday Club Saariselkä's beds present a mixed experience for guests. On the bright side, many visitors describe their beds as good, comfortable and clean. Some users even highlight them as the best they've experienced in any hotel, praising their size and the overall cozy ambiance of the pet-friendly accommodations. Guests also appreciate the friendly and knowledgeable staff, as well as the stylish spa facilities.
However, several reviews draw attention to significant areas for improvement. Numerous guests complain about beds being too soft, old and creaky with failing springs. Some report discomfort from narrow beds and poor-quality mattresses that caused back pain. Pillows garnered criticism for being either too thick or hard. The dissatisfaction extends to instances where beds were unmade and towel exchanges proved insufficient. Despite the mixed feedback, the hotel’s strengths in service and atmosphere continue to receive positive notes.
Holiday Club Saariselkä receives generally positive remarks for its cleanliness, though several reviews highlight areas in need of improvement. Many guests commend the hotel for its clean rooms, neat surroundings and well-maintained working areas. The restaurant facilities and breakfast area are frequently noted as clean, adding to the overall pleasant atmosphere of the hotel.
However, there are recurring mentions of rooms and corridors that appear worn out and outdated with some specific complaints about dirty carpets, visible dust and neglected bathroom areas. Issues such as stained towels, sewer smells and insufficient housekeeping during stays were pointed out by several visitors. The cleanliness of certain rooms did not align with the marketing photos, causing some disappointment.
Despite these drawbacks, rooms were often described as spacious, comfortable and generally clean with some guests noting the convenient inclusion of amenities like small refrigerators. The cleaning staff's efficiency, particularly when cleaning was requested, was also appreciated by many. Overall, while Holiday Club Saariselkä maintains a satisfactory level of cleanliness, it faces challenges with aging infrastructure and sporadic housekeeping shortcomings.
Holiday Club Saariselkä offers a mixed experience when it comes to staff interactions. On the positive side, many guests found the staff to be friendly, helpful and professional, contributing to a pleasant stay. The reception service, in particular, received praise for being excellent and efficient, promptly addressing issues such as room temperature and key card malfunctions. The breakfast attendants and spa staff were also noted for their friendly and professional manner, enhancing the overall guest experience.
However, not all feedback was glowing. Some visitors encountered unfriendly and impolite staff, particularly in the restaurant and at the front desk, where a few reported a less welcoming reception and occasionally stiff attitudes. These instances of poor service and a perceived lack of training detracted from the otherwise favorable impressions of the hotel staff.
Overall, while many guests appreciated the friendly and helpful nature of the staff at Holiday Club Saariselkä, inconsistencies in service and attitude suggest areas for improvement to ensure a consistently positive experience for all visitors.
Guests at Holiday Club Saariselkä have highlighted a mixed experience with the hotel's Wi-Fi. On a positive note, some visitors appreciated the availability of free Wi-Fi and stable internet access in certain areas. The wireless internet was easily accessible in the lobby and when it worked well, it provided adequate service for guests. Additionally, a relatively long desk in rooms was noted, likely assisting travelers who needed space to work.
However, several areas for improvement were also pointed out. Some had difficulty connecting in various parts of the hotel and experienced frequent disconnections. The Wi-Fi signal was often weak and unreliable, causing frustration for those needing consistent access. Internet speeds tended to slow down and the service wasn't always the strongest, leading to frequent issues. Moreover, a few guests mentioned that the Wi-Fi was not free during their stay.
Aside from Wi-Fi concerns, the limited selection of TV channels, mainly in Finnish, was also noted by some reviewers. Overall, while the Wi-Fi service can be stable and useful in certain parts of the hotel, there are noteworthy inconsistencies that could affect the overall connectivity experience.
Holiday Club Saariselkä offers a spa experience that has garnered mixed reviews, though the feedback often leans towards the positive. This hotel is well-appreciated for having a spa on-site, which is often described as a pleasant addition, making it ideal for family vacations. Guests have highlighted the spa's well-maintained facilities, which include a beautiful pool, stylish sauna areas and specialized features like aroma and herbal saunas that several guests found particularly enjoyable. The sauna area generally receives high marks for its design and ambience.
The indoor pool and wellness services at the Aurora Spa also add to the charm with some guests labeling the spa as extremely good and a nice place to unwind. Even though the spa area is relatively small and can get crowded, it evidently remains a relaxing spot for many. Families especially appreciate the swimming pool and facilities for children, such as the mini slide that younger guests enjoy.
However, not all reviews are glowing. There have been mentions of the spa being closed or only opening during limited hours and some facilities showing signs of needing renovation. A few guests found the spa's small size and shallow pools to be less appealing. The entrance fee has been regarded by some as expensive and the overall atmosphere as needing more excitement, possibly through added amenities like a bar. These mixed feelings suggest that while the spa is a positive aspect of Holiday Club Saariselkä for many, there is room for improvement in terms of accessibility and modernization.
Overall, the spa and its amenities add significant value to the hotel experience at Holiday Club Saariselkä, despite some areas of dissatisfaction.
Holiday Club Saariselkä offers a refreshing retreat with its variety of pool and spa facilities. Guests have praised the hotel for its nice and well-maintained swimming area, describing it as an impressive indoor aquatic center that includes a sauna and Turkish bath-equipped changing rooms. Families especially enjoyed the big family rooms with private saunas.
Despite some reports of a smaller, old-fashioned spa and occasional late opening times, the overall experience remains positive. The pools are consistently described as clean and large, providing a pleasant environment for both adults and children. Some reviews mentioned the water temperature being on the cooler side, but others appreciated the comfort of the warm water after a busy day of activities.
The spa facilities, including both indoor and outdoor pools, add to the hotel's charm. Families relished in the spa's amenities, which also include a mini slide for kids, making it a popular choice for a fun and relaxing stay. While some guests experienced access issues and found the need for more information in room books regarding the pool, the overall feedback underscores the enjoyable and rejuvenating aspect of the hotel’s pool area.
Holiday Club Saariselkä is highly praised as a family-friendly destination, ideal for holidaying with kids. The hotel features spacious family rooms that are perfect for accommodating larger groups. The family-oriented atmosphere is designed to ensure both children and adults enjoy their stay with kids particularly loving the entertainment options available. Although the pool area might be deemed a bit small and not always open at convenient times, the overall swimming and spa facilities are appreciated, including some delightfully shallow pools for younger children.
The kids club receives positive feedback for its friendly environment, making it a hit with the little ones. Breakfast is tailored to families, though there seems to be a noted lack of kid-specific meal options during lunch and dinner times. Nonetheless, the convenience of being able to use the swimming pool and sauna area as a family adds to the appeal.
Outdoor activities are also a highlight with the trails in Saariselkä described as being in excellent condition, perfect for family outings. Despite a few minor drawbacks, such as the absence of double beds and occasional chaotic moments, Holiday Club Saariselkä stands out as a great family hotel with a lovely, accommodating atmosphere.
Holiday Club Saariselkä offers a tranquil atmosphere and is particularly suitable for family holidays, gaining high marks for its kid-friendly amenities. Families will appreciate the spacious family rooms that come with private saunas, enhancing comfort and convenience. The hotel features an appealing family pool, adding to the overall entertainment-oriented experience, which makes it a great spot for children and families.
The staff at Holiday Club Saariselkä is often praised for their delightful service and helpfulness, contributing positively to the guest experience. Delivery staff are noted for their politeness and efficiency, ensuring that guests feel well taken care of during their stay.
However, while the hotel claims a four-star rating, there are frequent comments suggesting that the property needs renovations and service enhancements to meet these standards. Some guests feel that the older sections of the hotel are too worn-out and improvements are necessary in the room service and breakfast menu to align with four-star expectations. Despite these criticisms, the hotel's central location is seen as a positive feature and the price-performance ratio is considered acceptable by many.
Overall, while Holiday Club Saariselkä shines in its family-oriented offerings, it would benefit from updates and enhancements to fully meet the expectations associated with a four-star rating.
The indoor pool at Holiday Club Saariselkä receives generally favorable feedback from guests. Many describe it as a beautiful and enticing area, ideal for both kids and families. The pool's warmth, along with the availability of a sauna and steam room, contributes to a pleasant and comfortable experience. Additionally, the wellness services and aquatic center enhance the overall appeal with mini slides adding a playful touch for children. However, some guests noted that the pool area can become crowded during the day and suggested that the decor and details in the property description could be improved. Overall, the pool area at Holiday Club Saariselkä offers a delightful experience for guests despite minor drawbacks.
Nestled in a cozy area, Holiday Club Saariselkä offers a quiet and serene atmosphere, making it an ideal spot for a romantic getaway. The hotel is praised for being couple-friendly, perfect for those looking to escape with their significant other. Guests found the hotel neat and atmospheric, enhancing the overall romantic experience. The hotel desk's service stands out as lovely, adding a touch of warmth and hospitality. For couples seeking a tranquil retreat, this hotel proves to be a great find.
Holiday Club Saariselkä presents itself as a welcoming destination for dog owners, offering a variety of pet-friendly amenities and services. The hotel makes concerted efforts to accommodate canine companions, allowing pets to join their owners in specially designated dog-friendly rooms and suites. These rooms show consideration for pets' needs, providing spacious areas and easy access to outdoor environments.
One notable feature is the hotel's peaceful location, which includes easily accessible small forest areas perfect for a quick dog walk. Guests highlight the outdoor areas as a significant advantage, where dogs can roam freely and comfortably. The availability of spacious dog rooms and budget-friendly pet room options further enhance the hotel's appeal for pet owners.
However, some areas for improvement are noted. Despite the overall dog-friendly atmosphere, there are no water bowls provided in rooms and the €35 extra charge for pets is considered somewhat steep. Additionally, there are dietary restrictions that guests with dogs must adhere to and the level of attention given to dogs' needs could be better.
Overall, Holiday Club Saariselkä generally offers a positive experience for guests traveling with dogs, providing a welcoming environment and practical amenities, while also leaving room for enhancement in pet-specific accommodations.
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Location
The property's centrality doesn't detract from its tranquil atmosphere, providing a peaceful retreat despite being in a prime location. Visitors appreciate the easy access to public transportation with a bus stop right outside the hotel, making it particularly convenient for those relying on public buses.
Holiday Club Saariselkä’s surroundings also add to its appeal with beautiful natural settings and even occasional sightings of reindeers from the windows. The hotel’s location near the Muonio River and summer hiking trails further enhances its attractiveness for nature lovers.
Additionally, the hotel offers several amenities that add to its charm, such as a swimming pool, spa and ample parking near rooms. The combination of a strategic and scenic location, along with practical facilities and outdoor access, makes Holiday Club Saariselkä a highly recommended option for visitors to the area.
Breakfast
However, there were some mentions of the breakfast being ordinary or not particularly tasty and a few reviewers pointed out that some items, particularly warm dishes, were served cold. Despite these occasional drawbacks, the breakfast was generally perceived as good with excellent presentation and sufficient variety to meet guests' expectations.
In addition to the food, the well-maintained restaurant facilities and the friendly staff contributed to a positive dining experience. While some noted that the breakfast buffet could benefit from being replenished more frequently and available for a longer duration, the consensus is that the Holiday Club Saariselkä offers a commendable breakfast experience that leaves most guests satisfied and ready for their day.
Dinner
However, several guests noted that the menu at the hotel’s restaurants is quite small and limited, particularly for families with children or those seeking budget-friendly options. The cost of dinner was often cited as unreasonably high with some finding better and more reasonably priced dining alternatives elsewhere. The buffet service, while featuring tasty and high-quality food, was criticized for lacking variety and offering poor dessert choices repeatedly. Additionally, some reviews mentioned that the dining area could be cleaner and more information about dishes and wines during dinner would have been appreciated.
In summary, while there are highlights in terms of food quality and ambiance, potential diners should be aware of the limited menu variety and higher prices.
Rooms
However, the feedback also highlights several areas in need of improvement. A consistent theme across the reviews was the dated and worn-out condition of many rooms and their furnishings. Guests pointed out issues like shabby furniture, old-fashioned interiors, cracked sinks and outmoded technology. There were complaints about maintenance problems, such as broken lamps, poor sound insulation and cold room temperatures. Some rooms lacked adequate lighting, heating in bathrooms and useful amenities like refrigerators.
Additionally, certain rooms were described as gloomy, slightly musty and presenting a labyrinthine journey from the reception area. Hygiene and cleanliness were also occasional concerns with reports of messy, dusty and inadequately cleaned rooms.
Overall, while the rooms at Holiday Club Saariselkä offer comfort and practicality, a significant number of them are in dire need of renovation and modern amenities to meet contemporary standards and improve the guest experience.
Beds
However, several reviews draw attention to significant areas for improvement. Numerous guests complain about beds being too soft, old and creaky with failing springs. Some report discomfort from narrow beds and poor-quality mattresses that caused back pain. Pillows garnered criticism for being either too thick or hard. The dissatisfaction extends to instances where beds were unmade and towel exchanges proved insufficient. Despite the mixed feedback, the hotel’s strengths in service and atmosphere continue to receive positive notes.
Cleanliness
However, there are recurring mentions of rooms and corridors that appear worn out and outdated with some specific complaints about dirty carpets, visible dust and neglected bathroom areas. Issues such as stained towels, sewer smells and insufficient housekeeping during stays were pointed out by several visitors. The cleanliness of certain rooms did not align with the marketing photos, causing some disappointment.
Despite these drawbacks, rooms were often described as spacious, comfortable and generally clean with some guests noting the convenient inclusion of amenities like small refrigerators. The cleaning staff's efficiency, particularly when cleaning was requested, was also appreciated by many. Overall, while Holiday Club Saariselkä maintains a satisfactory level of cleanliness, it faces challenges with aging infrastructure and sporadic housekeeping shortcomings.
Staff
However, not all feedback was glowing. Some visitors encountered unfriendly and impolite staff, particularly in the restaurant and at the front desk, where a few reported a less welcoming reception and occasionally stiff attitudes. These instances of poor service and a perceived lack of training detracted from the otherwise favorable impressions of the hotel staff.
Overall, while many guests appreciated the friendly and helpful nature of the staff at Holiday Club Saariselkä, inconsistencies in service and attitude suggest areas for improvement to ensure a consistently positive experience for all visitors.
Wi-Fi
However, several areas for improvement were also pointed out. Some had difficulty connecting in various parts of the hotel and experienced frequent disconnections. The Wi-Fi signal was often weak and unreliable, causing frustration for those needing consistent access. Internet speeds tended to slow down and the service wasn't always the strongest, leading to frequent issues. Moreover, a few guests mentioned that the Wi-Fi was not free during their stay.
Aside from Wi-Fi concerns, the limited selection of TV channels, mainly in Finnish, was also noted by some reviewers. Overall, while the Wi-Fi service can be stable and useful in certain parts of the hotel, there are noteworthy inconsistencies that could affect the overall connectivity experience.
Spa
The indoor pool and wellness services at the Aurora Spa also add to the charm with some guests labeling the spa as extremely good and a nice place to unwind. Even though the spa area is relatively small and can get crowded, it evidently remains a relaxing spot for many. Families especially appreciate the swimming pool and facilities for children, such as the mini slide that younger guests enjoy.
However, not all reviews are glowing. There have been mentions of the spa being closed or only opening during limited hours and some facilities showing signs of needing renovation. A few guests found the spa's small size and shallow pools to be less appealing. The entrance fee has been regarded by some as expensive and the overall atmosphere as needing more excitement, possibly through added amenities like a bar. These mixed feelings suggest that while the spa is a positive aspect of Holiday Club Saariselkä for many, there is room for improvement in terms of accessibility and modernization.
Overall, the spa and its amenities add significant value to the hotel experience at Holiday Club Saariselkä, despite some areas of dissatisfaction.
Pool
Despite some reports of a smaller, old-fashioned spa and occasional late opening times, the overall experience remains positive. The pools are consistently described as clean and large, providing a pleasant environment for both adults and children. Some reviews mentioned the water temperature being on the cooler side, but others appreciated the comfort of the warm water after a busy day of activities.
The spa facilities, including both indoor and outdoor pools, add to the hotel's charm. Families relished in the spa's amenities, which also include a mini slide for kids, making it a popular choice for a fun and relaxing stay. While some guests experienced access issues and found the need for more information in room books regarding the pool, the overall feedback underscores the enjoyable and rejuvenating aspect of the hotel’s pool area.
Family
The kids club receives positive feedback for its friendly environment, making it a hit with the little ones. Breakfast is tailored to families, though there seems to be a noted lack of kid-specific meal options during lunch and dinner times. Nonetheless, the convenience of being able to use the swimming pool and sauna area as a family adds to the appeal.
Outdoor activities are also a highlight with the trails in Saariselkä described as being in excellent condition, perfect for family outings. Despite a few minor drawbacks, such as the absence of double beds and occasional chaotic moments, Holiday Club Saariselkä stands out as a great family hotel with a lovely, accommodating atmosphere.
4 Star
The staff at Holiday Club Saariselkä is often praised for their delightful service and helpfulness, contributing positively to the guest experience. Delivery staff are noted for their politeness and efficiency, ensuring that guests feel well taken care of during their stay.
However, while the hotel claims a four-star rating, there are frequent comments suggesting that the property needs renovations and service enhancements to meet these standards. Some guests feel that the older sections of the hotel are too worn-out and improvements are necessary in the room service and breakfast menu to align with four-star expectations. Despite these criticisms, the hotel's central location is seen as a positive feature and the price-performance ratio is considered acceptable by many.
Overall, while Holiday Club Saariselkä shines in its family-oriented offerings, it would benefit from updates and enhancements to fully meet the expectations associated with a four-star rating.
Indoor Pool
Romantic
Dog Friendly
One notable feature is the hotel's peaceful location, which includes easily accessible small forest areas perfect for a quick dog walk. Guests highlight the outdoor areas as a significant advantage, where dogs can roam freely and comfortably. The availability of spacious dog rooms and budget-friendly pet room options further enhance the hotel's appeal for pet owners.
However, some areas for improvement are noted. Despite the overall dog-friendly atmosphere, there are no water bowls provided in rooms and the €35 extra charge for pets is considered somewhat steep. Additionally, there are dietary restrictions that guests with dogs must adhere to and the level of attention given to dogs' needs could be better.
Overall, Holiday Club Saariselkä generally offers a positive experience for guests traveling with dogs, providing a welcoming environment and practical amenities, while also leaving room for enhancement in pet-specific accommodations.
Yes, Holiday Club Saariselkä has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Holiday Club Saariselkä.
Yes, Holiday Club Saariselkä welcomes dogs.
No, parking facilities aren't available at Holiday Club Saariselkä.
No, Holiday Club Saariselkä doesn't have a gym.
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