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Summary of reviewsHARRIS Resort Barelang Batam is a serene destination ideal for travelers seeking tranquility away from city life. Its stunning location offers picturesque views of the sea and proximity to the iconic Barelang Bridge, attracting honeymooners and relaxation seekers alike. The resort provides easy access to seafood restaurants and local attractions, and offers convenient transportation options like shuttles and golf carts.
Visitors consistently praise the resort's staff for their warmth and attentiveness, enhancing guest experiences with their accommodating nature. Families, in particular, appreciate the child-friendly amenities including spacious grounds, playful pool areas, and lively activities that keep the little ones entertained. However, there are occasional concerns about staffing levels during busy weekends and limitations in English proficiency affecting communication at times.
The resort's rooms are spacious, clean, and comfortable, offering beautiful views. Guests enjoy the inviting swimming pools and well-maintained gardens. However, some maintenance issues such as outdated amenities, cleanliness in certain areas, and the need for improved room hygiene have been noted. Efforts to enhance the maintenance of the pool and beach areas could further elevate guest satisfaction.
Dining at the resort is a mixed experience. While there are some positive remarks about reasonably priced food and drinks, including an extensive breakfast buffet, improvements in food quality, service, and menu variety are desired. Enhancing the dining options, particularly in the Rock Salt Café and providing more diverse choices, could significantly enrich the culinary experience.
Overall, HARRIS Resort Barelang Batam is a charming retreat where guests can revel in a lovely setting with excellent facilities for families, singles, and couples. With a focus on addressing certain areas of service and maintenance, the resort has the potential to provide an even more satisfying and memorable stay. Show more
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Resort Taking Steps Towards Sustainability
HARRIS Resort Barelang Batam implements energy-saving switches and uses LED light bulbs in its rooms.
Resort for Honeymoon
Located on Batam Island, this resort provides a vibrant and engaging atmosphere. Its recreational facilities and beachfront access offer plenty of opportunities for couples to enjoy their time together.
Family Friendly Resort
This is a family resort with a gorgeous pool and water playground. It has a kids' club, land activities, and water sports.
Romantic Resort
Located on Barelang Island, this resort offers a picturesque setting with its iconic bridge views. Couples can enjoy a range of activities, including golf, water sports, and spa treatments, along with multiple dining options.
Resort with Swimming Pool
This resort features a large outdoor pool, a kids' pool, and a variety of recreational activities. It's a great option for families looking for a fun and relaxing vacation with excellent pool facilities.
Outdoor Pool
Resort with Parking
HARRIS Resort Barelang Batam features parking facilities. The resort's location and amenities make it a practical option, especially for those traveling with their own transportation.
Resort with Gym
This resort features a fitness center, multiple pools, and recreational facilities, making it a great option for active travelers. The gym is well-equipped, and the resort offers various activities for a fun and healthy vacation.
4-Star Resort
This resort provides a relaxing atmosphere with beautiful views and comprehensive facilities. It's an excellent choice for those seeking a getaway.
Resort with Outdoor Pool
The resort boasts multiple outdoor swimming pools for adults, including Lagoon, Rocksalt Whirl, and Rocksalt Infinity Pool. It also features a dedicated Kids Swimming Pool and Water Playground, a hot tub, and a poolside bar.
Resort with All Inclusive Packages
Resort with Spa
Business Resort
Room Types
HARRIS Room with Garden ViewAir-conditioned and spacious room with a flat-screen satellite TV. Private bathroom comes with a shower, hairdryer, bathrobes, slippers, and free toiletries.
HARRIS Room Pool Side AccessAir-conditioned and spacious room with a flat-screen satellite TV. Private bathroom comes with a shower, hairdryer, bathrobes, slippers, and free toiletries.
HARRIS Room with Sea ViewAir-conditioned and spacious room with a flat-screen satellite TV. Private bathroom comes with a shower, hairdryer, bathrobes, slippers, and free toiletries.
HARRIS SuiteAir-conditioned and spacious room with a flat-screen satellite TV. Private bathroom comes with a shower, hairdryer, bathrobes, slippers, and free toiletries.
Double or Twin Room with ViewThis twin/double room features a soundproofing, sofa and minibar.
The offer includes these free benefits for 2 persons:
- Daily breakfast at Harris Café
- One-time, 60-minute traditional massage at Aramsa Spa
- Return shuttle service between the hotel and Ferry Terminal Batam Center
- 15% discount on food and beverages
- 15% discount at Aramsa Spa
Double or Twin RoomThis twin/double room has a tile/marble floor, flat-screen TV and sofa.
The offer includes these free benefits for 2 persons:
- Daily breakfast at Harris Café
- BBQ dinner at RockSalt
- One-time, 30-minute traditional massage at Aramsa Spa
- Return shuttle service between the hotel and Ferry Terminal Batam Center
- 15% discount on food and beverages
- 15% discount at Aramsa Spa
Special Offer - Staycation Package at HARRIS RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin/double room provides soundproof walls, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as garden views.
Special Offer - Holiday Package at HARRIS RoomThe spacious twin/double room provides soundproof walls, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer.
Guest Reviews
7.8
Good
Location
Nestled away from the hustle and bustle of city life, HARRIS Resort Barelang Batam offers a serene and picturesque escape for travelers seeking tranquility. The resort's location is a standout feature, situated conveniently close to the iconic Barelang Bridge and surrounded by stunning sea views and a beautiful private beach. Guests appreciate the peaceful atmosphere, making it an ideal destination for those aiming for a relaxing retreat, such as honeymooners.
The resort's strategic position offers easy access to delightful seafood restaurants nearby, enhancing the overall experience with local culinary delights. Visitors also enjoy the vivid views and well-designed property, which create a calming environment. Walking to the bridge and nearby attractions is convenient, although the resort provides a shuttle service and golf cart transportation for added ease.
Services and facilities at the resort complement the prime location, offering access to pools, gardens, and the Rock Salt Bar, which is noted for its diverse menu. While the resort is a considerable distance from the main city, this adds to its charm by providing a quiet and peaceful setting perfect for relaxation and picturesque walks.
Breakfast
The breakfast experience at HARRIS Resort Barelang Batam elicits mixed feelings among guests. While some found the breakfast offering quite delightful, with choices like paneer masala and naan unexpectedly appearing on the menu, others enjoyed a great breakfast buffet featuring a wide array of options. The location for breakfast is appreciated, contributing to an overall positive ambiance for some visitors. However, several reviews highlighted areas for improvement. Concerns about food quality, temperature, and consistency are noted, with some guests expressing dissatisfaction with the repetitive menu and slow service. Issues such as stained plates, inadequate staff at key stations, and flies around the food cast shadows over the breakfast dining experience. Despite these shortcomings, some guests still found value in the breakfast provided. Adjustments to enhance variety and freshness, alongside improved service, could elevate the overall breakfast experience, which remains a crucial aspect of guests' mornings at the resort.
Dinner
At HARRIS Resort Barelang Batam, the dining experience presents a mixed bag. While some guests appreciate the availability of nice food and drinks at reasonable prices, many find the overall quality lacking, particularly at the Rock Salt Café. The buffet selection leaves room for improvement, with reports of certain dishes being out of stock and seafood not always meeting freshness expectations during the poolside BBQ events. Visitors have also noted that the western offerings at the café near the infinity pool could be enhanced. With only one restaurant open throughout the day, dining options feel limited, particularly for families expecting more variety, including a kids' club. These aspects suggest that while the resort offers some enjoyable meals, there are several areas where the dining experience could be significantly improved.
Rooms
HARRIS Resort Barelang Batam consistently impresses visitors with its spacious rooms, offering an abundance of space that many guests appreciate. The rooms are noted for their cleanliness and comfort, featuring comfy bedding that enhances relaxation during a stay. With picturesque views of the sea or garden, guests often find the room settings beautiful and calming. The resort’s location is idyllic, providing easy access to nearby beaches, allowing guests to enjoy private beach moments.
Guests generally praise the resort’s facilities, highlighting the inviting swimming pools and various activities available, which cater well to families, particularly when connecting rooms are utilized. While most rooms are well-maintained and tidy, occasional concerns are raised about specific cleanliness issues, such as some mold in showers and flies being present. Additionally, some guests report problems with room sewage systems, stains, and a poorly maintained air conditioning system.
These experiences suggest that while the resort mostly offers positive and enjoyable accommodations, a few maintenance issues can crop up. Nonetheless, for travelers seeking spacious and comfortable lodgings with a beautiful environment, HARRIS Resort Barelang Batam tends to deliver, albeit with room for improvement in certain aspects to fully meet guest expectations.
Cleanliness
HARRIS Resort Barelang Batam offers a mixed experience when it comes to cleanliness and maintenance. On the positive side, guests have noted the resort's clean rooms and comfortable beds, with certain areas like the gardens being well-maintained. However, significant concerns have been raised about the overall cleanliness and upkeep. Several reviews highlight issues such as stained or old towels, dirty toilets, and flies in various areas. The pool area and beach have been described as unclean, with reports of clutter and minimal maintenance. Additionally, room facilities and amenities are outdated and poorly maintained, negatively impacting the guest experience. While some basics are not included in the stay cost, the resort appears to require more attention to detail in terms of cleaning and hygiene to fully meet guest expectations. Despite these challenges, travelers seeking a clean room may find satisfaction in certain aspects, but pervasive concerns suggest improvements are necessary.
Staff
HARRIS Resort Barelang Batam is renowned for its consistently warm and friendly staff, who contribute significantly to the positive guest experience. Guests frequently highlight the employees' kindness and smiles, noting the accommodating nature of the staff across various departments, including the front desk, food and beverage, and play areas. While most interactions are marked by sincerity, a few guests feel that the friendliness occasionally lacks warmth.
Families particularly appreciate the patience and attentiveness of the staff managing the children's play areas, with children enjoying their time at the resort's pool amidst pleasant surroundings. Guests commend the proactive and responsive approach of the staff, who often go above and beyond to fulfill requests and make visitors feel welcome.
While the overall friendliness of the staff stands out, there are occasional concerns about adequacy in manpower during busy weekends and a noted limitation in spoken English proficiency, which may affect communication for some international visitors. Nonetheless, the quiet and peaceful ambiance of the resort, combined with courteous service, offers a wonderful experience for those seeking relaxation and attentive care throughout their stay.
Pool
Nestled in a serene location with stunning sea views, HARRIS Resort Barelang Batam offers a delightful pool experience for visitors of all ages. Guests have praised the diverse range of swimming pools, including dedicated areas for toddlers, children, and adults. The three main pools, which comprise a children's pool, an adult pool, and a mesmerizing infinity pool, ensure that everyone can enjoy swimming and playing to their heart's content. Families, in particular, find the facilities perfect for kids, with the beach complementing the pool areas for an idyllic vacation setting.
While the pool environment and sports activities receive positive feedback, some guests have noted concerns about the cleanliness of the pool water, suggesting a potential opportunity for enhanced maintenance. Nevertheless, the expansive resort compound and its friendly staff contribute to a welcoming atmosphere, where visitors can indulge in the many amenities available without needing to venture beyond the resort's boundaries. With a good location, lovely sea views, and a substantial swimming pool selection, the resort serves as a charming destination for both relaxation and recreation.
Family
HARRIS Resort Barelang Batam offers an excellent escape for families looking for a relaxed setting where children can enjoy ample activities. The resort features spacious grounds, providing plenty of room for kids to explore and run freely. Among the highlights are the buggy rides, a favorite among younger guests, and the diverse water play areas, which include three different pools designed specifically to entertain children. These areas prove to be a major draw, ensuring that kids can spend enjoyable hours splashing around.
The resort also incorporates engaging activities such as the lively breakfast sessions where staff, joined by dino mascots, dance, adding an element of fun to the mornings. This helps create a joyful and memorable experience for kids while families indulge in the comfortable and clean accommodations.
Overall, the facilities cater well to families, offering all necessary amenities on-site to ensure guests rarely need to leave the resort unless they have other plans, making it an ideal choice for a brief family staycation. The resort is equally accommodating to singles and couples, providing a well-rounded setting for various visitors.
Yes, HARRIS Resort Barelang Batam has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at HARRIS Resort Barelang Batam.
No, HARRIS Resort Barelang Batam doesn't allow dogs.
Yes, parking facilities are available at HARRIS Resort Barelang Batam.