White Hart Hotel

Saint Albans 51.74982100, -0.34031100 , 23-25 Holywell Hill (Show on Map)
7.3
Good


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Summary of reviewsThe White Hart Hotel in St Albans garners mostly positive feedback, particularly for its outstanding location, excellent breakfast and commendable staff. Positioned in the heart of St Albans, the hotel is praised for its proximity to major attractions like the St Albans Cathedral and Verulamium Park, making it an ideal base for exploring the city. Guests appreciate the convenient on-site parking and its availability, even though it can be tight at times. The hotel's historic charm adds to its allure, offering a quiet atmosphere despite its central location.

Breakfast at the White Hart Hotel stands out, receiving accolades for its quality, freshness and variety. Guests commend the delicious, freshly cooked meals and diverse menu options with traditional and specialty dishes being particularly well-liked. The value for money and the attentive service further enhance the breakfast experience.

The dining experience continues to shine at dinner, where the restaurant earns praise for its well-prepared and tasty dishes, cozy bar atmosphere and reasonable prices. Despite occasional remarks about delayed service and limited options, the overall dining experience is highly regarded for its quality and value.

The rooms at the White Hart Hotel are noted for their unique historic charm, featuring traditional elements like oak beams and sloping floors. Cleanliness is generally well-maintained, though some guests report variability and a need for modernization in certain areas. Noise from the street and other rooms, as well as inconsistent heating, are mentioned as minor drawbacks.

The staff consistently receive high praise for their friendliness, professionalism and dedication to guest satisfaction. The warm welcomes and helpful service across various hotel departments contribute significantly to a pleasant stay.

The wifi service at the hotel receives mixed reviews with some guests finding it excellent and others experiencing poor connectivity, particularly in the rooms. However, when the wifi works, it is deemed effective.

The hotel’s beds receive mostly positive feedback for their comfort and quality, although there are occasional reports of discomfort due to specific issues with the mattresses.

The White Hart Hotel is noted for its dog-friendly policies, welcoming pets in certain rooms and areas, though some guests find the pet fee somewhat high.

In summary, the White Hart Hotel is celebrated for its prime location, historic charm, excellent breakfast and dinner offerings, commendable staff and overall comfort. While there are some areas for improvement, such as room updates and wifi consistency, the hotel's unique character and attentive service make it a memorable and recommended choice for visitors to St Albans.
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Inn with Parking
The hotel offers free on-site parking for guests. It provides convenient parking in the city center, although spaces may be limited.

Dog Friendly Inn

Cheap Inn

Small Inn

Room Types
Twin Room Each room features a flat-screen TV and tea and coffee making facilities. This room type contains two single beds on the second floor of the hotel. Our twin room has an ensuite with a walk in shower.

Double Room Each room features a flat-screen TV and tea and coffee making facilities. This room type contains a double bed with rooms on both the first and second floor of the hotel. Rooms are ensuite with walk in showers. One double room has the possibility to be dog friendly. This is available upon request and occurs an additional fee. These rooms are situated towards the front of the hotel with a view of St Albans Cathedral.

Single Room Each room features a flat-screen TV and tea and coffee making facilities. This room type contains a small double bed, suitable as a single room, with an ensuite bathroom. Both single rooms have showers, with one single room offering a sunken bath.

Large Family Room (5 Adults) This is a large room on the second floor of the main hotel. The bathroom is recently refurbished with bath and power shower. It can be set as a double bed plus 3 single beds, or as 5 single beds.

Superior Double Room These rooms are typically larger than the standard double rooms and have a spacious bathroom. All rooms have a shower, and some of the superior double rooms have baths. All of our superior rooms are located towards the back of the hotel allowing for a quiet stay from the main road.

Deluxe Queen Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe King Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a sofa, a carpeted floor and a flat-screen TV with cable channels.

Guest Reviews
7.3
Good
Location
The White Hart Hotel receives high praise for its exceptional location in the heart of St Albans. Guests appreciate its proximity to key attractions like the St Albans Cathedral, various shops, restaurants and the high street, making it an ideal base for exploring the city on foot. The hotel is described as well-placed, being opposite the cathedral and near the beautiful Verulamium Park. Its central position allows visitors easy access to the town's vibrant activity, historic sites and cultural landmarks. Additionally, convenient on-site parking and good access to public transportation are noted as significant advantages. Despite being located in a bustling area, many guests were pleasantly surprised by the quiet atmosphere, making it a perfect spot for both relaxation and sightseeing. The historic charm and character of the centuries-old building are also frequently highlighted, adding to the overall appeal for those looking to experience a piece of St Albans' rich heritage during their stay.

Breakfast
At the White Hart Hotel, the breakfast experience is often highlighted as a standout offering by guests. The general consensus is that the breakfast is of excellent quality with many reviews praising the delicious, freshly cooked meals and the extensive menu options. A wide variety of traditional and specialty dishes, such as haddock with poached eggs and a well-regarded full English breakfast, are available. The freshness and taste of the breakfast items receive particular commendation with some guests noting their meals were cooked exactly to order.

The value for money is frequently mentioned with many guests finding the breakfast substantial enough to last them until the evening meal. The quality of service and the attentiveness of the staff also add positively to the breakfast experience.

On the less positive side, there are occasional comments about the breakfast being mediocre or overcooked and some guests would appreciate more options for vegetarians, children and vegans. Additionally, a few reviews note that service can sometimes be slow or that certain items like pancakes did not meet expectations. Despite these occasional critiques, the overall sentiment is highly positive, making breakfast at the White Hart Hotel a significant highlight for many visitors.

Dinner
The White Hart Hotel offers a notable dining experience that has garnered praise for its quality and variety. Many guests appreciated the well-cooked and tasty dishes served in the hotel restaurant, highlighting the sea bass, fish and chips and Sunday roast as standout choices. The food, often described as fresh and excellently prepared, is complemented by a selection of real ales and good wines. The atmosphere in the restaurant and cosy bar provides a comfortable and enjoyable dining setting.

Service received positive remarks with many guests noting the excellent service they received during their meals. The restaurant's prices were generally seen as reasonable, although a few guests felt that high prices prompted them to dine elsewhere. Despite a few mentions of delayed service and limited dinner options, the majority of reviews suggest that the restaurant delivers a consistently good dining experience with excellent value for money. Overall, the White Hart Hotel appears to be a reliable choice for dinner with a reputation for delicious food and pleasant service.

Rooms
The White Hart Hotel offers a range of room experiences that cater to those who appreciate historic charm with a touch of quirkiness. Guests consistently praise the uniquely character-filled rooms, adorned with traditional oak beams and sloping floors, reminiscent of an old-world era. Some rooms even feature delightful touches like a four-poster bed and deep-dish tubs, enhancing the vintage appeal.

Cleanliness appears to be a strong point with numerous guests noting the tidiness and spotless bed linens. The hotel's historical ambiance, combined with its quaint and comfortable rooms, makes it a notable establishment.

However, the rooms are not without their drawbacks. Many reviews mention that the bathrooms are in need of upgrades and better ventilation with some being described as small or cramped. The hotel’s overall decor and facilities are due for modernization and some furnishings show signs of wear and tear. Noise from the street and other rooms can also be an issue, particularly in the front-facing and top-floor rooms. Additionally, a number of guests have found the heating inconsistent with some rooms being too hot or cold.

Despite these criticisms, the hotel's historic charm and the generally comfortable rooms make it a distinctive and memorable place to stay, especially for those who value character and a touch of nostalgia in their accommodations.

Beds
The bed experiences at the White Hart Hotel have produced a mix of feedback from guests. Many found the beds to be very comfortable and fresh with numerous praises for the quality of the mattresses and bedding. Phrases such as "beds extremely comfy," "very comfortable bed," and “the best mattress I've ever slept in” highlight the positives experienced by several patrons. Guests appreciated the large and luxurious beds with mentions of nice and big beds contributing to a restful stay.

However, not all impressions have been favorable. Some guests reported issues with bed comfort and quality, including descriptions of beds being lumpy, sloping downward or even too soft. A few reviews mentioned specific issues like spring mattresses being uncomfortable or futon mattresses not meeting expectations.

Despite these mixed reviews, the majority of comments lean toward satisfaction, suggesting that while there may be the occasional hiccup, most visitors enjoyed a comfortable night's sleep at the White Hart Hotel.

Cleanliness
The White Hart Hotel, housed in a beautiful old building full of character, offers generally clean and comfortable accommodations. While many guests found their rooms to be clean and well-furnished with clean bathrooms, there were significant inconsistencies in cleanliness standards. Some rooms were described as very clean, spotless and even spotless, but others were noted to have issues such as mould on the shower ceiling, dust on cabinets and stained carpets.

The overall cleanliness of the hotel was often praised, yet some rooms suffered from neglect with dirty windows, dusty ledges and areas thick with cobwebs. Bathrooms, in particular, seemed to be a frequent source of dissatisfaction due to mould, dust and unpleasant smells. Public areas and room facilities were sometimes found to be poorly maintained, adding to the feel of the hotel's need for some TLC.

In summary, while the White Hart Hotel generally appears clean and offers a charming stay, guests may experience variability in cleanliness and maintenance. Those considering a stay should be prepared for a range of conditions, from spotless to not quite up to standard.

Staff
White Hart Hotel boasts a commendable staff that contributes significantly to a pleasant experience. The overwhelming majority of reviews highlight the friendliness, helpfulness and professionalism of the staff. Guests frequently mention the warm welcome received at reception and the attentive service provided by various staff members, from housekeeping to the bar. The team is noted for going the extra mile, accommodating special requests and ensuring a smooth and enjoyable stay.

Interactions with staff members were typically marked by prompt, courteous service and a willingness to assist with any queries or needs. Specific mentions include efficient check-ins and helpfulness with parking. The breakfast staff and night porters also received high praise for their dedication and helpfulness.

While most reviews were positive, there were a few mentions of less friendly interactions with isolated incidents of unhelpfulness or rudeness. Despite this, the general consensus emphasizes a friendly and supportive atmosphere created by the hotel staff, making the majority of guests feel welcome and well-cared-for.

In summary, the staff at White Hart Hotel are a standout feature, frequently recognized for their friendliness, professionalism and dedication to guest satisfaction, enhancing the overall charm and character of the establishment.

Wi-Fi
The White Hart Hotel offers a range of opinions on its wifi service. Many guests appreciate the free wifi, describing it as excellent and very good. Some found the wifi connectivity to be decent enough and access easy. However, there are also consistent remarks about poor wifi connection in the rooms and the need for better wifi in common areas. Several guests reported having difficulties with the wifi with some resorting to using mobile hotspots and occasionally, guests experienced no wifi availability at all. Despite some inconsistencies, positive feedback highlights that when the wifi works, it does so effectively.

Parking
The parking situation at the White Hart Hotel is largely positive with many guests appreciating the convenience and availability of free parking. The presence of on-site parking is frequently highlighted as a significant perk, making it easier for guests to access their accommodations without the hassle of finding a spot elsewhere. Numerous reviews mention that the car park is available and handy, adding to the convenience of staying at the hotel.

However, there are recurring mentions of the parking being tight and sometimes tricky to navigate, suggesting that larger vehicles might find the space challenging. Despite these constraints, many guests still found the parking adequate and helpful. The limited parking spaces and occasional difficulty in finding a spot are noted, but overall, the availability of free parking seems to outweigh these minor inconveniences for most visitors.

In summary, while the car park at the White Hart Hotel can be tight and occasionally full, the convenience of on-site and free parking remains a valued feature for many guests.

Dog Friendly
The White Hart Hotel is well-regarded for its dog-friendly facilities and services, making it a suitable option for travelers with pets. The hotel allows dogs in some rooms and provides a welcoming environment for canine companions. Guests appreciate the considerate dog policies, which ensure a peaceful stay without the disturbance of barking dogs. Dogs are permitted in both the pub and hotel areas, creating a dog-friendly atmosphere throughout the premises.

Despite the overall positive experience, some guests feel that the dog fee of £20 per pet, or £40 for two dogs, is somewhat high, especially since no extra amenities are provided apart from sausages. While the hotel is generally pet-friendly, there have been occasional reports of staff overlooking dog-friendly guests during breakfast. Nonetheless, the hotel remains a favored choice for those traveling with dogs due to its accommodating nature and dog-friendly areas.


No, White Hart Hotel doesn't have any pool.

No, a spa isn't available at White Hart Hotel.

Yes, White Hart Hotel welcomes dogs.

Yes, parking facilities are available at White Hart Hotel.

No, White Hart Hotel doesn't have a gym.

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