Hotel Austral by Exsel
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Summary of reviewsHotel Austral by Exsel, located in the heart of Saint-Denis, offers a highly convenient stay for both business and leisure travelers. Its prime location puts guests just minutes away from the city center with easy access to restaurants, bars and essential amenities and is further enhanced by its proximity to the bus station. Despite its central location, the hotel manages to maintain a comfortable and welcoming atmosphere, featuring clean and well-equipped rooms complete with air conditioning, small fridges and balconies that offer unobstructed views. A pool area provides a relaxing retreat and the availability of parking is a notable advantage.
The breakfast at Hotel Austral by Exsel has generally received positive feedback for its variety and quality. The buffet is praised for its diversity and includes delightful touches like homemade cakes. Though some guests suggested more savory options and vegetarian choices, the kindness and efficiency of the staff help offset these minor critiques. The ongoing pool renovations have slightly impacted the ambiance of the breakfast area, but the overall experience remains satisfactory.
Guestrooms are frequently applauded for their cleanliness, spaciousness and comfort. The rooms feature comfortable beds and are well-maintained, though some reviews mention that the bathrooms could use a bit of updating. Despite the hotel's older structure reflecting in the narrowness of some rooms, the general consensus is positive, focusing on the spacious and clean environment.
Cleanliness is a standout feature at Hotel Austral by Exsel. Reviews often describe the hotel as immaculate with both rooms and common areas consistently well-maintained. The cleanliness, combined with the central location and quality breakfast, significantly enhances the overall guest experience.
The staff at Hotel Austral by Exsel receives high praise for their exceptional service. Guests frequently highlight the team's kindness, professionalism and welcoming nature with specific mentions of individuals going above and beyond to ensure a pleasant stay. This friendly and helpful demeanor sets a positive tone for guests' experiences.
While Wi-Fi connectivity is an area where the hotel could improve—guests have reported issues with signal strength and reliability—the overall pleasant atmosphere and other amenities somewhat mitigate this drawback.
The hotel also offers a valuable feature in its free underground parking, highly appreciated by guests navigating the busy city. The secure and private nature of the parking facility adds to the convenience and peace of mind for those traveling with vehicles.
In summary, Hotel Austral by Exsel provides a comfortable and practical stay characterized by its central location, clean and well-equipped rooms and exceptional staff. Minor areas for improvement include Wi-Fi reliability and some aspects of the breakfast and room amenities, but these are outweighed by the generally positive guest experiences.
Categories
The breakfast at Hotel Austral by Exsel has generally received positive feedback for its variety and quality. The buffet is praised for its diversity and includes delightful touches like homemade cakes. Though some guests suggested more savory options and vegetarian choices, the kindness and efficiency of the staff help offset these minor critiques. The ongoing pool renovations have slightly impacted the ambiance of the breakfast area, but the overall experience remains satisfactory.
Guestrooms are frequently applauded for their cleanliness, spaciousness and comfort. The rooms feature comfortable beds and are well-maintained, though some reviews mention that the bathrooms could use a bit of updating. Despite the hotel's older structure reflecting in the narrowness of some rooms, the general consensus is positive, focusing on the spacious and clean environment.
Cleanliness is a standout feature at Hotel Austral by Exsel. Reviews often describe the hotel as immaculate with both rooms and common areas consistently well-maintained. The cleanliness, combined with the central location and quality breakfast, significantly enhances the overall guest experience.
The staff at Hotel Austral by Exsel receives high praise for their exceptional service. Guests frequently highlight the team's kindness, professionalism and welcoming nature with specific mentions of individuals going above and beyond to ensure a pleasant stay. This friendly and helpful demeanor sets a positive tone for guests' experiences.
While Wi-Fi connectivity is an area where the hotel could improve—guests have reported issues with signal strength and reliability—the overall pleasant atmosphere and other amenities somewhat mitigate this drawback.
The hotel also offers a valuable feature in its free underground parking, highly appreciated by guests navigating the busy city. The secure and private nature of the parking facility adds to the convenience and peace of mind for those traveling with vehicles.
In summary, Hotel Austral by Exsel provides a comfortable and practical stay characterized by its central location, clean and well-equipped rooms and exceptional staff. Minor areas for improvement include Wi-Fi reliability and some aspects of the breakfast and room amenities, but these are outweighed by the generally positive guest experiences.
Business Hotel
Hotel Austral by Exsel offers meeting/banquet facilities, free WiFi, and a desk in every room. The hotel also provides fax/photocopying services and is located near the bus station, restaurants, and coffee shops.
Hotel with Parking
This hotel provides parking, adding to its appeal for travelers in Saint-Gilles-Les-Bains. The parking facilities make it easier for guests to explore the surrounding areas, ensuring a comfortable and convenient stay.
Accessible Hotel
This hotel has rooms suitable for disabled people on the ground floor. It is conveniently located in downtown Saint-Denis and offers easy access to various attractions. Two rooms are designed for people with disabilities.
3-Star Hotel
While technically located in Saint-Gilles-Les-Bains, its inclusion suggests it meets some search criteria. It is a 3-star hotel. Additional features might include wireless internet access.
Hotel with Outdoor Pool
Hotel Austral by Exsel is equipped with an outdoor swimming pool. The breakfast room is located next to the swimming pool. Family triple rooms offer a pool view.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Austral by Exsel boasts an undeniably advantageous location, making it an ideal choice for visitors seeking easy access to the center of Saint-Denis. Situated just a few minutes' walk from the city center, guests can enjoy the convenience of being close to numerous restaurants, bars and essential amenities. The proximity to the bus station further enhances its accessibility.
Despite being in the lively city center, the hotel manages to provide a welcoming and comfortable stay with clean and well-equipped rooms featuring air conditioning and small fridges. Guests appreciate the added bonus of a balcony with an unobstructed view and the presence of a pool offers a relaxing retreat.
Parking is available, which is a notable advantage in the busy area of Saint-Denis. Though the central location may contribute to a bit of noise, the overall convenience and ease of access make it a preferred choice for travelers. Whether visiting for business or leisure, Hotel Austral by Exsel is perfectly positioned to offer a comfortable and practical stay.
Hotel Austral by Exsel offers a breakfast experience that has garnered a mix of opinions from its guests. The general consensus is that the breakfast is commendable with many guests describing it as good, very satisfactory and excellent with a wide variety of choices. The breakfast buffet is particularly noted for being full and diverse, catering to a range of tastes. Guests also appreciated the inclusion of homemade cakes, adding a special touch to their morning meal.
While the breakfast is generally appreciated, some guests felt there could be improvements. Comments pointed towards the need for more savory options and a more substantial spread for those desiring heartier meals. The vegetarian choices left something to be desired and there were occasional remarks about the freshness and abundance of the offerings.
The setting of the breakfast area, currently impacted by pool renovations, has also drawn attention. Although the ongoing work has somewhat affected the ambiance, the kindness and efficiency of the staff have been highlighted as a redeeming factor.
Overall, while there are areas that could benefit from refinement, the breakfast experience at Hotel Austral by Exsel is largely satisfying and contributes positively to the guests' stay.
Hotel Austral by Exsel's rooms are generally appreciated for their comfort and spaciousness. Guests frequently highlight the rooms as being very clean, well-equipped and featuring comfortable beds. Several reviews mention the rooms as being spacious, adding to the overall convenience especially with the addition of air conditioning.
Some rooms even come with a balcony, which adds to their appeal. The central location of the hotel is another plus, making it convenient for guests to explore the city.
On the other hand, a few reviews indicate that certain aspects of the rooms, particularly the bathroom, could benefit from some updating. Despite this, the consensus seems to support the rooms' overall cleanliness and pleasant decor, making them a satisfactory choice for most travelers.
However, it is important to note that there are some remarks about the hotel's older structure, which occasionally reflects in the narrowness of certain rooms. Despite these minor concerns, the positive aspects such as spaciousness, cleanliness and comfort seem to dominate guests' experiences.
Hotel Austral by Exsel's beds have received a mix of feedback from guests. Comfort seems to be a recurring theme with many appreciating the comfortable and good-quality mattresses. Guests have frequently described the bedding as excellent and comfortable, contributing positively to their stay. However, some have noted issues with the bed size and the pillows, mentioning that the pillows and cushions are quite small. A few have found the bed's creaking to be an annoyance and in some cases, the bedding reportedly made it difficult to fall asleep. Despite these concerns, the clean and spacious rooms and the secure parking area add to the overall appeal of Hotel Austral by Exsel.
Hotel Austral by Exsel stands out for its impressive cleanliness and calm ambiance. Many reviews highlight the establishment's immaculate state, noting both the rooms and common areas are consistently well-maintained and hygienic. Guests frequently commend the cleanliness of the hotel, describing it as impeccable. The spacious rooms are not only clean but also well equipped, some even mentioning the added comfort of air conditioning. Additionally, visitors appreciate the hotel’s central location, making it a convenient choice for those looking to explore the city. The quality of the breakfast and the friendliness of the staff further enhance the overall positive experience. While there are a couple of remarks about less satisfactory hygiene in a few instances, the general consensus emphasizes a very clean and comfortable environment. The availability of parking and proximity to shops also contribute to the hotel’s appeal.
Hotel Austral by Exsel consistently receives high praise for its exceptional staff. Guests often highlight the team's kindness, professionalism and welcoming nature. Specific mentions point out individuals, like Déborah, for their outstanding welcoming attitude and professionalism. Whether it's the reception or other service personnel, the staff is described as friendly, incredibly kind and remarkably helpful.
Frequent comments detail a delightful welcome with many guests emphasizing the friendliness and availability of the staff. Their willingness to go above and beyond, such as accommodating room changes, is noted with appreciation. The seamless and warm reception guests receive often sets a positive tone for their stay.
Overall, the staff at Hotel Austral by Exsel is a significant aspect of the guest experience, ensuring a pleasant and comfortable environment with their competent and cheerful demeanor.
Hotel Austral by Exsel offers a warm and inviting atmosphere for travelers, but there are areas where it could improve, particularly regarding its Wi-Fi service. Most guests have noted issues with internet connectivity, citing problems such as poor signal strength, frequent disconnections and even the Wi-Fi failing to reach certain parts of their rooms. Some guests had to go to the reception area to get a reliable connection. While it's important to acknowledge these drawbacks, they seem to be recognized as unusual occurrences by some visitors. Overall, better Wi-Fi would significantly enhance the guest experience at Hotel Austral by Exsel.
Hotel Austral by Exsel stands out for its convenient and secure parking options, which are greatly appreciated by guests. Located in the center of Saint-Denis, the hotel offers the rare advantage of free underground parking, providing ease for travelers navigating the busy city. The parking facility is described as secure and private, allowing guests peace of mind knowing their vehicles are safe. Despite some noting that maneuvering can be tricky due to tight spaces, the availability of parking in such a central location is regarded as a significant benefit. Additionally, the location's proximity to dining options further enhances its appeal, making it an attractive choice for visitors looking for convenience and accessibility in Saint-Denis.
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Location
Despite being in the lively city center, the hotel manages to provide a welcoming and comfortable stay with clean and well-equipped rooms featuring air conditioning and small fridges. Guests appreciate the added bonus of a balcony with an unobstructed view and the presence of a pool offers a relaxing retreat.
Parking is available, which is a notable advantage in the busy area of Saint-Denis. Though the central location may contribute to a bit of noise, the overall convenience and ease of access make it a preferred choice for travelers. Whether visiting for business or leisure, Hotel Austral by Exsel is perfectly positioned to offer a comfortable and practical stay.
Breakfast
While the breakfast is generally appreciated, some guests felt there could be improvements. Comments pointed towards the need for more savory options and a more substantial spread for those desiring heartier meals. The vegetarian choices left something to be desired and there were occasional remarks about the freshness and abundance of the offerings.
The setting of the breakfast area, currently impacted by pool renovations, has also drawn attention. Although the ongoing work has somewhat affected the ambiance, the kindness and efficiency of the staff have been highlighted as a redeeming factor.
Overall, while there are areas that could benefit from refinement, the breakfast experience at Hotel Austral by Exsel is largely satisfying and contributes positively to the guests' stay.
Rooms
Some rooms even come with a balcony, which adds to their appeal. The central location of the hotel is another plus, making it convenient for guests to explore the city.
On the other hand, a few reviews indicate that certain aspects of the rooms, particularly the bathroom, could benefit from some updating. Despite this, the consensus seems to support the rooms' overall cleanliness and pleasant decor, making them a satisfactory choice for most travelers.
However, it is important to note that there are some remarks about the hotel's older structure, which occasionally reflects in the narrowness of certain rooms. Despite these minor concerns, the positive aspects such as spaciousness, cleanliness and comfort seem to dominate guests' experiences.
Beds
Cleanliness
Staff
Frequent comments detail a delightful welcome with many guests emphasizing the friendliness and availability of the staff. Their willingness to go above and beyond, such as accommodating room changes, is noted with appreciation. The seamless and warm reception guests receive often sets a positive tone for their stay.
Overall, the staff at Hotel Austral by Exsel is a significant aspect of the guest experience, ensuring a pleasant and comfortable environment with their competent and cheerful demeanor.
Wi-Fi
Parking
Yes, Hotel Austral by Exsel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Austral by Exsel.
No, Hotel Austral by Exsel doesn't allow dogs.
Yes, parking facilities are available at Hotel Austral by Exsel.
No, Hotel Austral by Exsel doesn't have a gym.
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