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Summary of reviewsComfort Hotel Aeroport Lyon St Exupery is highly praised for its prime location, just minutes away from Lyon Saint-Exupéry Airport and the train station. The exceptional convenience and accessibility, complemented by a shuttle service, make it a preferred stopover for transient travelers. Despite its proximity to the airport, the hotel offers a tranquil environment with minimal airplane noise.
The hotel’s breakfast is readily available from as early as 3:30 am, catering perfectly to travelers with early flights. Guests appreciate the variety and generous portions, though some felt the options could be more extensive. The on-site restaurant offers good quality food with excellent service, though it has limited menu options and does not operate on weekends.
Rooms are generally seen as clean and quiet with comfortable beds contributing to a restful stay. Some rooms feature amenities like kettles and bathroom supplies, enhancing convenience. However, the need for renovation and better maintenance is frequently noted with outdated furniture and cleanliness issues in certain areas detracting from the overall experience.
Staff at the hotel are widely recognized for their friendliness and professionalism. Guests frequently comment on the warm and welcoming atmosphere with efficient and helpful service contributing to a smooth stay. Despite a few negative interactions, the overall consensus highlights the courtesy and dedication of the hotel’s personnel.
Parking facilities at the hotel are well-received with spacious and secure free parking adding to the convenience. The family-friendly environment, coupled with discounts and amenities catering to children, makes the hotel a popular choice for families. Additionally, the hotel is accessible to guests with disabilities, featuring adapted rooms and an elevator.
Dog-friendly policies further enhance the hotel’s appeal, allowing pets to stay comfortably with their owners. The availability of free WiFi, although sometimes inconsistent, adds to the hotel's offerings. Despite a few mixed reviews, Comfort Hotel Aeroport Lyon St Exupery provides good value for money, especially for short stays. However, some guests feel the hotel’s three-star rating is undeserved, suggesting improvements are needed to fully meet expectations. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Queen Room - Non-SmokingThe double room offers air conditioning and heating, as well as a private bathroom boasting a bath. The unit has 1 bed.
Twin Room - Non-SmokingThe twin room provides air conditioning, heating, as well as a private bathroom featuring a bath. This twin room features a flat-screen TV. The unit offers 2 beds.
Family Room - Non-SmokingThe family room provides air conditioning and heating, as well as a private bathroom featuring a bath. The unit offers 2 beds.
Family Room - Accessible/Non-SmokingThe triple room offers air conditioning and heating, as well as a private bathroom boasting a bath. This triple room provides a flat-screen TV. The unit has 2 beds.
Guest Reviews
6.6
Rated
Location
Located just minutes away from Lyon Saint-Exupéry Airport, Comfort Hotel Aeroport Lyon St Exupery consistently receives high praise for its prime location, making it an ideal choice for travelers with early morning flights or late-night arrivals. Guests appreciate the hotel’s proximity to both the terminal and the train station, as well as the availability of a convenient shuttle service. The walkable distance—often noted as being about 10-15 minutes—adds to the hotel’s appeal, especially for those who prefer a brief stroll over waiting for transport.
The hotel’s strategic position also offers easy access to Lyon’s TGV station, heightening its suitability for those catching onward national or international connections. Despite its closeness to the airport, guests frequently mention that there is minimal noise from airplane traffic, ensuring a restful stay. The combination of convenience, accessibility and tranquility makes Comfort Hotel Aeroport Lyon St Exupery a favored stopover for transient travelers.
Breakfast
The breakfast at Comfort Hotel Aeroport Lyon St Exupery receives mixed reviews, though several positive aspects stand out. Guests generally appreciate the early availability with breakfast starting as early as 3:30 am, catering to those with early flights. Many reviews highlight the good variety and generous offerings, describing the breakfast as hearty, filling and delicious with options that range from continental choices to more diversified items.
However, some guests find the breakfast basic and lacking in options, noting issues like the absence of plates and the reliance on pre-packaged items. The cost of breakfast is a point of contention for some, who feel the price does not align with the quality or variety offered. Despite these criticisms, the early start time, satisfactory variety and convenient shuttle service to the airport add to the overall positive experience for many travelers.
Dinner
The Comfort Hotel Aeroport Lyon St Exupery offers a mixed dining experience at its on-site restaurant. Positively, many guests highlighted the excellent service and found the food to be of good quality and taste. The restaurant's convenience, especially for late arrivals, was also appreciated. The friendly and pleasant staff added to the dining experience with some guests enjoying delicious dishes crafted by Chef Rémi at reasonable prices. Lunch and evening meals received praise for being well-prepared and tasty.
However, the restaurant is not without its shortcomings. Several guests noted the limited and basic menu and some found the food to be mediocre or unremarkable. There were issues with meal consistency, such as defrosting problems and overly salty dishes. Furthermore, the restaurant does not operate on weekends, which caused inconvenience, as there are no nearby alternatives. The ambiance was described as cafeteria-like and not particularly cozy.
Overall, while the restaurant can provide a satisfactory dining experience with friendly service and decent food, its operating hours and menu limitations may not meet all expectations, particularly for weekend travelers.
Rooms
Comfort Hotel Aeroport Lyon St Exupery offers mixed impressions based on guest experiences. On the positive side, many guests appreciated the proximity to the airport, describing the rooms as clean and quiet with some mentioning comfortable beds and adequate room sizes. The availability of amenities such as kettles and basic bathroom items like shower caps and body lotion were noted by some guests, adding to the convenience of their stay.
However, several areas of concern were frequently highlighted. Many reviews mentioned the rooms being outdated with old and broken furniture and bathrooms in dire need of renovation. Issues such as poor lighting, inadequate ventilation and malfunctioning air conditioning were also common complaints. Cleanliness was another recurring issue with some rooms poorly cleaned and having unpleasant smells of smoke despite being booked as non-smoking.
Overall, while the hotel provides a satisfactory stopover option due to its location and some rooms being spacious and comfortable, the need for major updates and better maintenance was a consistent theme among reviews. Guests seeking a modern, well-equipped stay might find the hotel lacking in certain areas.
Beds
Guests primarily found the beds at Comfort Hotel Aeroport Lyon St Exupery to be comfortable with many highlighting the quality of the bedding and mattresses. Comments frequently mentioned that the beds were clean, providing a good night's sleep with beds described as large and sufficiently comfortable. However, there were a few mixed reviews about the firmness of the mattresses and the thinness of the pillows with some stating that the beds were a bit too hard or too soft. Overall, the general consensus leans towards a satisfying level of comfort, making it easy for travelers to get well-rested during their stay.
Cleanliness
Travelers have found 'Comfort Hotel Aeroport Lyon St Exupery' to have a mixed bag in terms of cleanliness. Positively, the cleanliness of individual rooms was frequently cited as satisfactory with several guests highlighting clean and comfortable beds and well-maintained bathroom utensils. The overall upkeep of rooms was generally good with some guests appreciating their efforts to maintain cleanliness in spite of the hotel’s age.
However, numerous reviews pointed out significant issues in various areas of the hotel. Hallways and common areas frequently came under criticism for being dirty or poorly maintained with stained carpets and a need for more thorough cleaning. Bathrooms varied widely in their state of cleanliness with several guests mentioning problems such as mold, mildew, stains and issues with fixtures like clogged bathtubs and leaking faucets.
The condition of the building was also a common point of contention with many guests indicating a general state of disrepair and aging infrastructure which further affected the perceived cleanliness. Issues ranged from musty smells to outdated and broken equipment and the occasional presence of bugs and dirt in both rooms and common areas.
Overall, while some guests were satisfied with the level of cleanliness in their rooms, the hotel’s common areas and bathrooms often fell short, suggesting a pressing need for improvements in housekeeping and maintenance.
Staff
The reviews for Comfort Hotel Aeroport Lyon St Exupery highlight a highly friendly and professional team. Guests consistently note the warm, welcoming atmosphere provided by the staff, whether at reception or through interactions with shuttle drivers. Efficient and prompt responses from the reception, even during late-night arrivals, contribute to a smooth and accommodating experience. The kindness and helpful nature of the employees, particularly those who are available at all hours, are frequently mentioned. Despite a few mentions of staff being unprofessional or unwelcoming on rare occasions, overall, the hotel's personnel are recognized for their courteous and supportive approach, ensuring guests feel well-cared for throughout their stay.
Wi-Fi
The Comfort Hotel Aeroport Lyon St Exupery offers a free WiFi service that receives mixed reviews from guests. While some describe the WiFi as convenient and reliable, noting that it is sufficient for tasks like team calls, others report significant issues with connectivity, particularly in rooms on higher floors. The WiFi works well in reception and the ground floor lounge, but guests frequently encounter problems with poor signal strength, slow speeds and frequent disconnections in their rooms. There are numerous accounts of the WiFi being unstable or completely unavailable, particularly on the second floor. Despite these issues, the hotel provides complimentary WiFi, which some guests found to function adequately when it was accessible. However, the overall experience with the hotel’s WiFi seems hit or miss with clear room for improvement in consistency and coverage.
Parking
Guests at the Comfort Hotel Aeroport Lyon St Exupery have praised the parking facilities extensively. The availability of free parking is a significant highlight and many reviewers found it to be spacious and well-managed. Secure, closed parking adds an extra layer of convenience and peace of mind, as noted by several visitors. The parking area is directly accessible from the hotel, making it simple and easy for travelers to use. Additionally, there is a shuttle system in place for those needing transport to and from the airport. Though a few comments pointed out the need for maintenance, the overall feedback indicates that the parking offers good value for money, ample space and efficient organization.
Family
Comfort Hotel Aeroport Lyon St Exupery appears to be a favorable choice for families traveling with children. The hotel has garnered praise for its family-friendly accommodations and atmosphere, making it suitable for those with young kids. Breakfast is a hit among the little ones and the hotel offers family discounts for this meal, adding to the sense of good family value.
While there are mentions of family rooms and suites available, some guests have noted that adjoining rooms are not an option and that advertised family rooms were not always existent in reality. Despite this, the hotel remains a popular choice for families, likely due to its reasonable room offerings for single families and the ease with which families are accommodated.
Overall, the Comfort Hotel Aeroport Lyon St Exupery offers a family-friendly environment with several amenities that cater to family needs, ensuring a pleasant stay for those traveling with children.
3 Star
Comfort Hotel Aeroport Lyon St Exupery offers a budget-friendly option for transit stays, providing the basic necessities to get the job done. While the hotel meets fundamental expectations for a budget option, the three-star rating is often criticized by guests as undeserved. Many reviews highlight that the hotel's facilities and services do not align with typical three-star standards, suggesting it feels more like a two-star experience. Guests noted the comfort was concise, but the overall state of the hotel, including cleanliness and equipment, was below par for a three-star establishment. Despite these shortcomings, the hotel still manages to be a feasible budget option, especially for short stays, offering good value for money within its price range. However, for those expecting the full comforts and amenities of a three-star hotel, it may fall short of expectations and could benefit from a thorough renovation.
Accessible
Comfort Hotel Aeroport Lyon St Exupery offers a largely accessible experience for guests with disabilities. The rooms are equipped for reduced mobility, featuring adapted bathrooms and handicap-friendly amenities. An elevator is available for easy movement between floors, although there was at least one mention of a lift breakdown. The hotel's layout is designed to be wheelchair accessible, enhancing convenience for all guests.
The location is excellent within walkable distance to the airport and easily accessible from the train station. For added convenience, a shuttle service ensures straightforward transport and taxis are readily available. Furthermore, secure parking is available to accommodate guests driving to the hotel.
Front desk service is available around the clock, ensuring assistance at any hour. Some minor areas, like room keys and bathtub joint maintenance, could benefit from better attention, but overall, the hotel's functionality aligns well with its specialized role of providing comfortable and accessible lodging near Lyon St Exupery Airport.
Dog Friendly
Comfort Hotel Aeroport Lyon St Exupery is well-regarded for its dog-friendly policies, offering a welcoming environment for pet owners. The hotel provides various pet services and amenities to ensure a comfortable stay for both guests and their dogs. Many visitors appreciated the hotel's fairness regarding pets and noted that their dogs were able to stay quietly in the rooms without causing disturbances. Pets are allowed throughout the hotel, which is seen as a positive aspect by many. However, there were some complaints about cleanliness, suggesting that this aspect could be improved. Overall, the hotel offers a good experience for those traveling with their furry companions.
No, Comfort Hotel Aeroport Lyon St Exupery doesn't have any pool.
No, a spa isn't available at Comfort Hotel Aeroport Lyon St Exupery.
Yes, Comfort Hotel Aeroport Lyon St Exupery welcomes dogs.
Yes, parking facilities are available at Comfort Hotel Aeroport Lyon St Exupery.
No, Comfort Hotel Aeroport Lyon St Exupery doesn't have a gym.