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Hôtel La Réserve

Saint-Jean-de-Luz , 1 Avenue Gaétan De Bernoville, Pointe Sainte Barbe (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHôtel La Réserve, perched on a picturesque cliff with sweeping views of the Atlantic, offers a serene and convenient retreat that marries the tranquility of nature with easy access to urban life. Guests are consistently enchanted by the location, surrounded by a beautifully maintained park with a heated pool that provides a peaceful escape. The short, scenic walk to Saint Jean de Luz and its charming beaches adds to its allure.

The hotel is celebrated for its dining options, especially its breakfast and dinner experiences. Guests often highlight the breathtaking breakfast terrace views and the high-quality, varied spread including homemade products. The restaurant, Ilura, is praised for its delicious and creative cuisine, making dining a memorable experience despite some noting the high prices.

Rooms at Hôtel La Réserve combine modern comfort with local charm. Many enjoy the stunning sea views from balconies and terraces and appreciate amenities like well-equipped kitchens for longer stays. While some rooms may be smaller and have minor maintenance suggestions, the overall comfort and cleanliness impress guests.

Cleanliness is a standout feature, with the hotel consistently maintaining a high standard throughout the property. Friendly and attentive staff further enhance the guest experience with their professionalism and helpfulness, contributing significantly to the welcoming atmosphere.

The hotel’s pool, offering panoramic ocean views, is frequently noted as a highlight, providing a dreamy setting for relaxation. Convenient and free parking is another appreciated feature, particularly for those intending to explore the area.

Family-friendly amenities make Hôtel La Réserve a suitable choice for those with children, with fully equipped apartments and a quiet, family-oriented atmosphere. The outstanding comfort of the beds is often highlighted, ensuring restful nights, complemented by the serene setting.

Finally, the romantic allure of Hôtel La Réserve makes it an ideal choice for couples seeking a picturesque and peaceful getaway. The stunning views, combined with attentive staff and top-notch service, create an environment that is both intimate and luxurious.
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Categories

Luxury Hotel

Overlooking the bay of Saint-Jean-de-Luz, this hotel features elegant rooms, a gourmet restaurant, and exceptional service. The stunning views and tranquil atmosphere make it a luxurious retreat.

Hotel Taking Steps Towards Sustainability

This hotel has been EU Ecolabel certified since 2008. It actively invests in reducing, recycling, and reusing waste. The hotel is committed to limiting energy consumption and promoting local initiatives as part of its eco-friendly approach.

Hotel for Honeymoon

Situated in Saint Jean de Luz, this hotel offers a blend of luxury and tranquility, perfect for a honeymoon. With its stunning views and exceptional service, it promises a memorable stay.

Family Friendly Hotel

This hotel offers family rooms and access to an indoor swimming pool and spa. It is known for nice grounds, great views, and family-friendly amenities.

Romantic Hotel

Overlooking the bay of Saint-Jean-de-Luz, this hotel offers elegant rooms, a gourmet restaurant, and a relaxing atmosphere. The stunning views and fine dining create a romantic and memorable experience.

Hotel with Swimming Pool

This hotel features a heated outdoor infinity pool with panoramic views of the Basque coastline. It also offers lush gardens overlooking the Atlantic Ocean and a tennis court.

Heated Pool Outdoor Pool

Business Hotel

This hotel provides a relaxing atmosphere and is suitable for business travelers looking for a quiet stay. The hotel is in a prime location.

Hotel with Parking

Hôtel La Réserve provides parking for its guests. Its parking ensures easy access to the coastal views.

EV charging stations

Hotel with EV Charging Stations

This hotel offers electric vehicle charging stations.

4-Star Hotel

This hotel offers stunning views of the Atlantic Ocean from its clifftop location. It features contemporary rooms with balconies, a swimming pool, and a restaurant. It's also a short walk to the town center.

Hotel with Outdoor Pool

This 4-star hotel features a stunning heated infinity pool that offers panoramic views of the Basque coastline and the ocean. Guests consistently praise its impeccable facilities and scenic location, making it a top choice for a luxurious pool experience.

Hotel with Heated Pool

This hotel provides two distinct heated pools: an outdoor infinity pool with panoramic sea views and a separate indoor heated pool, offering versatile options for guests.

Accessible Hotel

Hotel with Tennis Courts

Room Types

Standard Double or Twin Room This room overlooks the front of the hotel and the car park.

Tradition Double or Twin Room This room is on the garden level and has a garden view and a terrace.

Club Double or Twin Room This room offers a view of the garden. Club rooms have lift and stairs access Upon request, 1 of these rooms located on the ground floor can be equipped with facilities for disabled guests

Privilege Double Room These rooms have a view on the park from the terrace, or distant ocean view. They are located on the ground floor or accessed via stairs. Your room will be allocated according to availability. Upon request, 1 of these rooms located on the ground floor can be equipped with facilities for disabled guests.

Family Room This family room is located on the ground floor and features two connecting rooms, one with a shower and the other one with a bath. An alternative configuration is also possible: One bedroom and a living room with a double sofa bed. Your room will be allocated according to availability.

Double or Twin Suite This suite features a partial ocean view and a view of the garden. Suites are with or without terrace. They feature a seating area with a double sofa bed. Your room will be allocated according to availability. These rooms are located on the ground floor or the first floor and are accessed via a lift and stairs or by stairs only.

Studio 2 people The studio features a double bed or two single beds, a kitchenette and a terrace with a view of the park and ocean. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included.

Family Studio 3 People The studio features one double bed or two single beds plus a single bed in the room or in an alcove, a kitchenette and a terrace with a view of the park and sea. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided. Your room will be allocated according to availability.

Family Studio (4 People) The studio features either a double bed or 2 single beds in an alcove and a living room with a sofa bed, or 2 single beds in the alcove and a double bed in the living room. There is also a kitchenette and a terrace with a view of the park and partial ocean view. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included. Rooms are allocated according to availability.

Family Apartment 4 People This one-bedroom apartment features a living room with sofa bed, a kitchenette and a terrace with park and partial sea views. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included

Comfort Apartment 4 people This one-bedroom apartment features a living room with sofa bed, a kitchenette and a terrace with a view of the park and sea. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included.

Family Apartment 5 people This apartment situated on the ground floor or on the first floor is composed of a double bedroom and a living room with a sofa bed for 2 guests and sofa bed for 1 guest. It features a kitchen, a bathroom and a terrace with a view of the park. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included.

Familial Apartment (6 people) Situated on the ground floor, this two-bedroom apartment is composed of two double rooms and a living room with a sofa bed. There is a kitchenette, a bathroom, toilets and a terrace with park view. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included.

Prestige Apartment - 6 peole This two-bedroom apartment features a living room with a sofa bed, a kitchenette and either a bathroom and a shower room or only one bathroom and a toilet. Guests will also find a terrace with views of the park and sea. Extras include a Nespresso machine. Please note that coffee pods not provided. With Hotel services, towels, bed linen and blankets are provided and the daily cleaning service is included.

Double privilege garden room These rooms have views on the garden from the terrace. The room will be allocated according to availability and are located on the ground floor

Guest Reviews

8.7

Very Good

Location

Nestled on a picturesque cliff overlooking the ocean, Hôtel La Réserve boasts an extraordinary location that perfectly combines tranquility with accessibility. Guests are treated to stunning views of the Atlantic, with the soothing sounds of waves and birds providing a serene backdrop. The hotel is surrounded by a large, beautifully maintained park, complete with a lovely terrace and rolling lawns that lead to a heated pool, offering a relaxing retreat. Despite its calm setting, the hotel is conveniently positioned just a short, scenic walk from the center of Saint Jean de Luz and its charming beaches, making it easy to explore local attractions either on foot or by bicycle. The nearby littoral footpath is a particular highlight, offering guests a scenic route to the town's restaurants and other amenities. For those seeking a peaceful getaway with both oceanic vistas and accessibility to urban life, the hotel's prime cliff-top location delicately balances both elements.

Breakfast

Nestled in a stunning location, Hôtel La Réserve offers a breakfast experience that is often celebrated by its guests for both the quality of its offerings and the magical ambiance. The breakfast terrace, with its breathtaking views of the ocean and park, is frequently highlighted as a remarkable setting to begin the day, providing a delightful backdrop that enhances the overall dining experience. With praise for an exceptional, excellent, and generally very good breakfast, the hotel ensures a satisfying start to the morning, featuring plenty of homemade products and a selection of high-quality items. Diners can enjoy a varied and high-caliber spread, often described as both delicious and plentiful, making it a highlight of their stay. Although some guests noted occasional missing items and a desire for broader cold cut and cheese selections, the overall impression is of a very well-stocked and delectable meal. The breakfast staff, while sometimes characterized as needing to be a bit more proactive, contribute positively to the welcoming atmosphere. Ending on a sweet note, enjoying a meal on the terrace is frequently described as a dreamlike experience, elevating the breakfast here to one that aligns well with its four-star distinction.

Dinner

At Hôtel La Réserve, dining experiences are characterized by high-quality cuisine that often impresses guests with its delicious and gourmet offerings. The hotel's restaurant, Ilura, consistently receives praise for its delectable dishes, exquisite flavors, and creative presentations, making it a memorable destination for dinner. Guests frequently commend the culinary team's ability to provide excellent vegan options and to ensure that each meal is a highlight of their stay.

While some note that the food can be expensive and portions may not always justify the price, the overall dining experience is generally regarded as a treat, with many enjoying what they describe as the best meals of their trips. The welcoming and attentive staff contribute to the pleasant dining atmosphere, elevating the experience beyond just the quality of food.

Breakfasts are also celebrated for their delicious variety, adding to the overall enjoyment of dining at the hotel. For those seeking a memorable culinary journey, Hôtel La Réserve offers a combination of flavorful dishes, creative cuisine, and top-notch service that leaves a lasting impression.

Rooms

Hôtel La Réserve offers a blend of modern comfort and local charm in its rooms, providing clean, well-appointed spaces that are generally comfortable. Many guests appreciate the stunning sea views and garden vistas, particularly from the balconies and terraces that accompany certain rooms. The convenience of a well-equipped kitchen in some rooms adds to the overall comfort, making it appealing for longer stays. While some rooms may be on the smaller side, they often include thoughtful amenities like good bedding, spacious bathrooms, and essential comforts such as fridges and safes. The hotel also features a spacious swimming pool and a serene park, enhancing the tranquility of the location. Although there are occasional mentions of discomfort due to air conditioning noise and bed quality, the peaceful setting and attentive service ensure a pleasant stay. Despite some minor upkeep suggestions, such as refreshing certain areas, the overall modern standard and room comfort impress many visitors seeking a scenic and restful retreat.

Beds

Hôtel La Réserve consistently receives praise for the outstanding comfort of its beds, ensuring guests enjoy restful nights. Many reviewers highlight the spaciousness and quality of the bedding, describing it as excellent and fluffy, contributing to a sound sleep. The hotel's quiet location further enhances the sleeping experience. The rooms, characterized by their comfort, sometimes include a real kitchen, providing added convenience. The bathrooms are noted for their modern aesthetic and high-quality fixtures, contributing to the overall comfort of the stay. While some guests felt that the privilege room was lacking a coffee machine, the overwhelming consensus is that the beds themselves leave little to be desired, their comfort remaining a standout feature during their stay.

Cleanliness

Hôtel La Réserve consistently receives high praise for its commitment to cleanliness. Guests appreciate the very clean and comfortable rooms, highlighting the exceptional tidiness maintained throughout the accommodation and its tasteful decoration. Many reviews emphasize the impeccable cleanliness, both in individual rooms and across the entire facility. Despite some minor criticisms regarding certain storage areas and restroom floors, the overall impression is overwhelmingly positive.

The facility is not only clean but also well maintained, with an exceptional location that adds to the overall appeal. Guests enjoy the quiet, clean rooms, noting the warmth and helpfulness of the staff as part of the welcoming experience. The hotel combines cleanliness with comfort, making it a desirable stay for those visiting the area. With friendly staff offering impeccable service and a beautifully kept property, Hôtel La Réserve leaves a lasting impression on its guests, many of whom express intentions to return.

Staff

At Hôtel La Réserve, the staff consistently shines as one of its most appealing features. Guest reviews frequently highlight their friendliness, attentiveness, and professionalism, creating a welcoming atmosphere for visitors. The reception is noted for its exemplary kindness, with the personnel being both efficient and approachable. Guests appreciate the staff's ability to cater to their needs promptly, ensuring a pleasant stay. Furthermore, the front desk team is described as exceptionally helpful, often going the extra mile to assist guests, including those who speak limited French.

Despite occasional remarks about staff availability during peak times, the overall impression is dominated by the positive interactions guests have with the personnel. Many find the service to be quick and attentive, adding to the enjoyment of their stay. The staff's proficiency in English is particularly appreciated, making communication smooth for international visitors.

The hotel's dining experience is complemented by the staff’s thoughtful service, contributing to the quality and originality noted by guests. Additionally, the staff at the bar receives praise for their efficient and friendly service, enhancing the overall hospitality of the establishment.

In conclusion, the kindness, attentiveness, and professionalism of the staff stand out as key reasons to choose Hôtel La Réserve for a stay in Saint Jean de Luz.

Pool

Hôtel La Réserve boasts a truly spectacular pool experience, consistently highlighted by guests for its remarkable setting and exceptional features. Located in an ideal spot with panoramic views over the bay of Ciboure and the ocean, the hotel offers an infinity pool that frequently leaves a lasting impression. The pool itself is long, deep, and heated, allowing guests to comfortably enjoy it even during cooler, cloudy days. The well-maintained pool area provides ample space, lounge chairs, and a lovely terrace that leads to a rolling lawn, creating a serene and picturesque environment. This stunning outdoor space, coupled with a beautiful garden, forms a dreamy setting perfect for relaxation and enjoyment. With its combination of aesthetic beauty and practical amenities, the pool at Hôtel La Réserve continues to be a highlight for visitors seeking both leisure and a touch of luxury.

Parking

Hôtel La Réserve offers guests a highly convenient parking experience, which is a notable advantage for anyone traveling to Saint Jean de Luz. Visitors consistently find it easy to park with plenty of available spaces, ensuring no hassle in finding a spot. The hotel provides free parking options, a significant perk that many guests appreciate—particularly at a property located within walking distance of the charming village, accessible by a pleasant 20-minute stroll. The availability of private parking adds to the sense of safety and convenience for those arriving by vehicle. Although there are limited spaces outside a paid underground garage, the attentive and efficient hotel staff contribute to a pleasant experience by ensuring smooth parking operations.

Family

Hôtel La Réserve offers excellent amenities and a tranquil setting for families looking for a relaxing getaway. Nestled in a quiet area on the heights of St Jean de Luz, the hotel provides a peaceful atmosphere perfect for families. The larger family apartments and rooms come fully equipped with everything needed for a comfortable self-catering stay, including separate kitchens, living rooms, and bedrooms, making them ideal for families of all sizes, including those with five members. Guests appreciate the quality of the infrastructure and the breakfast provided, as well as the hotel's overall family-friendly approach. The location and facilities contribute to a pleasant experience for both children and adults, ensuring a welcoming family atmosphere.

Romantic

Nestled in an enchanting setting, Hôtel La Réserve offers an idyllic retreat for those seeking a romantic weekend getaway. Guests consistently praise the stunning sea views and the serene atmosphere of the garden and terrace. The location is exceptional, providing both convenience and tranquility. The hotel’s cleanliness and welcoming staff further enhance the experience, creating a warm and inviting environment. With its heated pool, the hotel promises relaxation and leisure in a picturesque setting. The quality of the breakfast is another highlight, adding a delightful start to each morning. Whether enjoying the beautiful views or interacting with courteous and professional staff, the overall experience at Hôtel La Réserve is marked by comfort and romance.

Yes, Hôtel La Réserve has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hôtel La Réserve.

No, Hôtel La Réserve doesn't allow dogs.

Yes, parking facilities are available at Hôtel La Réserve.

No, Hôtel La Réserve doesn't have a gym.

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