Hôtel Prestige Odalys Erromardie
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Summary of reviewsHôtel Prestige Odalys Erromardie is celebrated for its prime location in a serene coastal area, mere steps from Erromardie Beach and offering breathtaking ocean views. This tranquil setting provides convenient access to the vibrant beach bars, the picturesque coastal path and the town center of Saint-Jean-de-Luz, as well as the broader Basque coast, including Biarritz and Spain. The peaceful environment is ideal for family vacations and extended stays, further complemented by spacious rooms, inviting terraces and secure underground parking.
The hotel's breakfast receives mixed reviews; many guests commend its generous and delicious selection of sweet and savory options, friendly service and the pleasant dining atmosphere by the pool. However, some note that the breakfast is overpriced, lacks variety and doesn’t feature enough local or homemade products. Dinner at the hotel's restaurant is appreciated for its friendly staff and well-prepared, tasty meals like pizza and fish dishes, though some visitors find it limited in variety and somewhat expensive.
The rooms stand out for their spaciousness and functionality, offering comfortable bedding, modern amenities and often scenic ocean or pool views. Cleanliness is a notable strength with rooms described as spotless and well-maintained, contributing to a welcoming and hygienic environment. However, some guests identified dated decor and occasional issues such as humidity or the absence of air conditioning.
Guest reviews frequently highlight the hotel's cleanliness and the high standards maintained by the housekeeping staff. The impeccably clean pools and other facilities are often praised, despite some minor areas needing more attention. Positive remarks are also abundant regarding the hotel's staff, who are noted for their friendliness, professionalism and attentiveness, contributing to a tranquil and hospitable stay.
The free WiFi, although appreciated for its availability and speed, is occasionally criticized for its inconsistent connectivity. The pool area is another highly-praised feature with guests enjoying the large, clean and heated pools with ample loungers and great views, despite minor issues such as occasional lack of loungers.
Tennis facilities add convenience for enthusiasts, although sometimes securing a spot can be challenging. Parking facilities receive high praise for their convenience and variety, including secure underground parking with electric vehicle charging stations.
For families, the hotel provides a comfortable and lively environment close to the beach with amenities catering to children and gluten-free meal options. The spacious rooms, particularly large triple rooms, are appreciated for family stays.
The beds are generally praised for their comfort and cleanliness, enhancing the overall coziness of the rooms despite occasional critiques about mattress firmness and bed-making issues. Although the hotel's three-star rating is questioned by some guests due to certain shortcomings, many find it a pleasant and accommodating destination.
Overall, Hôtel Prestige Odalys Erromardie offers a well-regarded mix of excellent location, comfort and cleanliness with attentive staff and family-friendly amenities, making it a suitable choice for a relaxing coastal getaway.
Categories
The hotel's breakfast receives mixed reviews; many guests commend its generous and delicious selection of sweet and savory options, friendly service and the pleasant dining atmosphere by the pool. However, some note that the breakfast is overpriced, lacks variety and doesn’t feature enough local or homemade products. Dinner at the hotel's restaurant is appreciated for its friendly staff and well-prepared, tasty meals like pizza and fish dishes, though some visitors find it limited in variety and somewhat expensive.
The rooms stand out for their spaciousness and functionality, offering comfortable bedding, modern amenities and often scenic ocean or pool views. Cleanliness is a notable strength with rooms described as spotless and well-maintained, contributing to a welcoming and hygienic environment. However, some guests identified dated decor and occasional issues such as humidity or the absence of air conditioning.
Guest reviews frequently highlight the hotel's cleanliness and the high standards maintained by the housekeeping staff. The impeccably clean pools and other facilities are often praised, despite some minor areas needing more attention. Positive remarks are also abundant regarding the hotel's staff, who are noted for their friendliness, professionalism and attentiveness, contributing to a tranquil and hospitable stay.
The free WiFi, although appreciated for its availability and speed, is occasionally criticized for its inconsistent connectivity. The pool area is another highly-praised feature with guests enjoying the large, clean and heated pools with ample loungers and great views, despite minor issues such as occasional lack of loungers.
Tennis facilities add convenience for enthusiasts, although sometimes securing a spot can be challenging. Parking facilities receive high praise for their convenience and variety, including secure underground parking with electric vehicle charging stations.
For families, the hotel provides a comfortable and lively environment close to the beach with amenities catering to children and gluten-free meal options. The spacious rooms, particularly large triple rooms, are appreciated for family stays.
The beds are generally praised for their comfort and cleanliness, enhancing the overall coziness of the rooms despite occasional critiques about mattress firmness and bed-making issues. Although the hotel's three-star rating is questioned by some guests due to certain shortcomings, many find it a pleasant and accommodating destination.
Overall, Hôtel Prestige Odalys Erromardie offers a well-regarded mix of excellent location, comfort and cleanliness with attentive staff and family-friendly amenities, making it a suitable choice for a relaxing coastal getaway.
Family Friendly Hotel
This hotel offers spacious apartments suitable for families or groups for extended stays.
Hotel with Free Wi-Fi
This family-friendly hotel is located by the ocean and offers complimentary wireless internet access. It also features recreational opportunities including an outdoor tennis court and a seasonal outdoor pool.
Hotel with Parking
This hotel offers parking facilities, a valuable amenity for visitors exploring Saint-Jean-de-Luz and the surrounding areas by car.
Accessible Hotel
This residence features an elevator, making it easier for guests to move between floors. Accessibility is generally good, and the facilities are accessible.
Hotel with Outdoor Pool
This 3-star hotel provides a heated outdoor pool, complemented by a dedicated children's pool. Its proximity to Erromardie Beach makes it a convenient option for families seeking both beach and pool access.
Hotel with Children's Pool
This hotel provides a seasonal outdoor pool and a specific children's pool, catering directly to families with young swimmers. The presence of a playground further enhances its appeal as a family-friendly destination.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Children's Pool Outdoor Pool
Hotel with Tennis Courts
3-Star Hotel
Hotel with Heated Pool
Guest Reviews
Nestled in a serene coastal area, Hôtel Prestige Odalys Erromardie enjoys an enviable location just a few steps from the stunning Erromardie Beach. The proximity to the ocean offers guests the convenience of beachside walks, vibrant beach bars and the picturesque coastal path, making it an ideal spot for both relaxation and exploration. This prime location allows visitors easy access to both the town center of Saint-Jean-de-Luz, just a short drive away and the wider Basque coast, including Biarritz and Spain.
The tranquil setting of the hotel not only offers breathtaking views of the sea but also ensures a peaceful retreat away from the hustle and bustle, perfect for family vacations and longer stays. Guests appreciate the spacious rooms and the inviting terrace, as well as the secure underground parking which adds a layer of convenience, especially in the summer heat.
Public transportation is readily available with a bus stop almost at the doorstep, providing efficient connections to downtown Saint-Jean-de-Luz and other nearby attractions. The hotel's location, coupled with easy access to numerous amenities and scenic routes, makes it an excellent base for discovering the natural beauty and cultural richness of the Basque region.
The breakfast experience at Hôtel Prestige Odalys Erromardie offers a mixed bag of opinions from its guests. On the positive side, many reviews laud the breakfast for being hearty, delicious and generous with a selection that includes both sweet and savory options. Guests also appreciate the friendly and polite service provided by the breakfast staff. The area by the pool where some guests choose to dine adds to the pleasant atmosphere and the terrace offers a nice setting for the morning meal.
However, a number of reviews point out some critical aspects. Several guests feel that the breakfast is overpriced for what it offers with some mentioning that the selection is too basic and lacks variety. The quality of certain products, such as industrial ham and packaged pastries, has also been criticized. Furthermore, some guests noted that the breakfast lacks local products and could benefit from more homemade items. There were also instances where the breakfast buffet was found to be sparse and insufficient with essential items like scrambled eggs missing.
Overall, while the breakfast certainly has its strengths, there are consistent remarks about the need for improvement in variety and value for money.
Hôtel Prestige Odalys Erromardie's restaurant offers a mixed experience according to guest reviews. While praised for its friendly waitstaff and well-prepared evening meals, the dining options are limited, particularly since the restaurant is only open for dinner. Dinner is generally regarded as delicious with positive mentions of items like pizza and fish dishes and the ambiance is considered cozy.
However, several guests felt that the prices were high for the portion sizes and quality provided. The menu lacks variety and some find the dining room atmosphere uninspiring. There are also complaints about the absence of lunch options and limited choices in the evening menu. In summary, while some guests enjoyed their meals and highlighted the friendly service, others were disappointed with the limited, expensive and sometimes uninspired fare.
The rooms at Hôtel Prestige Odalys Erromardie are generally praised for their spaciousness and comfort. Guests often highlight the large size of the rooms and their functional layout, making them ideal for families or longer stays. Many reviews commend the comfortable bedding, modern accessories and thoughtful amenities such as balconies, terraces and separate toilets. Rooms with ocean views or pool views are especially appreciated for their scenic outlook.
Cleanliness is another positive aspect frequently mentioned with many guests noting that rooms are kept very clean. The daily cleaning service and attentive staff contribute to a pleasant stay. Reviews also often speak favorably of the room's brightness and the generous provision of space, which includes features like mini fridges and kitchenettes in some apartments.
However, some criticisms include dated decor, the occasional strong smell of humidity and areas in need of renovation. Some rooms lack air conditioning and certain reviews mention issues with stained curtains and outdated carpeting. Despite these occasional downsides, the overall impression is that the rooms provide a comfortable, spacious and functional space for guests to enjoy their stay. The combination of cleanliness and comfort creates a welcoming environment, making the rooms at Hôtel Prestige Odalys Erromardie a solid choice for visitors seeking a relaxed and well-equipped accommodation.
Guests at Hôtel Prestige Odalys Erromardie frequently compliment the quality of the beds, describing them as comfortable, clean and supportive. The rooms are noted for having top-notch and very comfortable bedding with some guests highlighting the quality of the mattresses and the spaciousness of the beds, including king-size and extra-large options.
The comfort of the memory foam beds and the overall coziness of the room received positive feedback. However, a few reviews mentioned that the beds were too hard and some mattresses appeared worn out, needing replacement. Issues were also noted with bed-making upon arrival. Despite these occasional critiques, the general sentiment favors the hotel’s bedding comfort and cleanliness, contributing to a satisfying stay.
The cleanliness at Hôtel Prestige Odalys Erromardie has received significant praise from guests with many reviewers highlighting the immaculate hygiene and consistently high standards throughout the hotel. Descriptions such as clean, tidy, very clean and spotless are frequently mentioned. The rooms and facilities are often noted for their impressive cleanliness with low allergens and allergy-friendly environments, which include well-maintained carpets and thorough daily housekeeping practices.
The pools were specifically mentioned as a highlight, often described as very clean and well-maintained. Guests also appreciated the clean and spacious rooms, the clean sea view rooms, the cleanliness of the pool areas and the general hygiene of the entire establishment, including the terraces that were cleaned daily.
However, there are occasional mentions of rooms needing renovation with some guests noting issues like smelly carpets, marks on walls, cobwebs and dirty carpets that appear outdated. Some common areas and hallways reportedly need more frequent cleaning attention. Despite these minor concerns, the hotel's overall cleanliness maintains a very positive reputation among its visitors.
The welcoming, polite and helpful staff further enhance the guest experience, ensuring that the high standards of cleanliness are matched by excellent service.
The reviews for Hôtel Prestige Odalys Erromardie highlight the exceptional quality of the staff, frequently described as very friendly, welcoming and helpful. Many guests praised the first-class service, especially emphasizing the staff's hospitality, politeness and attentiveness. The restaurant staff earned specific praise for their friendliness and the warm welcomes they extend to patrons. Positive comments were also directed toward the reception staff, who were consistently noted for their friendliness, efficiency and professional demeanor.
Many reviews reflect the kindness and availability of the staff with numerous mentions of the staff being pleasant, accommodating and responsive to guests' needs. Guests appreciated the approachable and courteous nature of the hotel personnel, noting that such service contributed to a tranquil and enjoyable stay. Overall, the dedication and competence of the staff were frequently acknowledged, making a significant positive impression on guests.
The WiFi at Hôtel Prestige Odalys Erromardie offers some mixed experiences for guests. On the positive side, the hotel provides free WiFi, which many appreciate. Additionally, some guests noted that the WiFi speed can be quite fast when it works properly. However, there are frequent reports of unreliable connectivity with some guests experiencing constant disconnections and a lack of coverage at times. While reconnections are relatively easy, this consistent need can be quite annoying for those who rely on stable internet access.
Hôtel Prestige Odalys Erromardie's pool offerings receive praise for their size, cleanliness and maintenance. Guests appreciate the heated pool options, noting that these pools are seldom crowded and feature many loungers for relaxation. The large, well-maintained pool areas provide a pleasant and functional environment for swimming with the heated pools being particularly popular. Visitors enjoy the great views from the pool area, enhancing the overall poolside experience. While there were a few instances of closures and minor issues, such as a lack of loungers at times, the overall sentiments reflect a positive pool experience that contributes significantly to the enjoyment of the stay at the hotel.
The tennis courts at Hôtel Prestige Odalys Erromardie are mentioned positively by guests, particularly highlighting the value for money. Several reviews indicate that tennis facilities are available either directly at the hotel or nearby, adding convenience for enthusiasts. However, there are some concerns about the availability of the courts, suggesting that it might not always be easy to secure a spot. Access to the courts is part of the amenities with some guests noting a specific access fee of €131. This indicates that while the tennis facilities are a beneficial feature, planning ahead may be necessary to ensure usage.
Hôtel Prestige Odalys Erromardie receives high marks from guests for its parking facilities. The hotel offers a variety of parking options, including secure underground parking, private garages and free on-site parking, making it easy for guests to find a spot. Many reviews highlight the convenience of the underground parking, which is not only secure but also free in most cases. This underground parking includes access to electric vehicle charging stations and is described as well-protected and spacious.
Several reviewers appreciate that parking is directly under the hotel and easily accessible, sometimes even with an elevator connecting to the basement parking. While a few guests mention that parking spaces are limited, most find that the parking arrangements meet their needs, even noting that additional parking could occasionally be found at neighboring locations.
Descriptions of the parking facilities often include terms like safe, well-maintained and convenient, indicating a high level of satisfaction. Overall, the variety of parking options, including free underground and private parking, contribute significantly to a positive guest experience at Hôtel Prestige Odalys Erromardie.
Hôtel Prestige Odalys Erromardie is highly regarded for family stays, providing a comfortable and pleasant atmosphere for a family vacation. It is well-positioned close to the beach and offers a family-friendly ambiance, making it a preferred choice for those traveling with children. Parents have mentioned the convenience of having gluten-free meal options for family members with dietary restrictions. The hotel has many families and children around, particularly in the pool area, which can sometimes get noisy. Despite the lack of a specified family suite, guests appreciated the large triple room accommodations available for families. Overall, it's a great spot for families to rest and relax with plenty of pedestrian and bike traffic adding to the lively atmosphere enjoyed by all ages.
Hôtel Prestige Odalys Erromardie has garnered mixed reviews regarding its status as a three-star hotel. While some guests identify it as a decent three-star establishment, many find it lacking in key areas expected from such a rating. Common critiques highlight an absence of air conditioning, poor bathroom amenities like plastic cups and insufficiently sized towels, sheets and bath mats. Cleaning standards also appear questionable with issues such as black streaks on the bathroom walls being reported and needing self-cleaning by guests. Pillows have been described as excessively hard and some guests were disappointed by obstructed views from their ground floor rooms. Overall, numerous guests feel that the hotel does not live up to the three-star standard, some stating it deserves only two and a half stars.
Hôtel Prestige Odalys Erromardie offers a mixed experience regarding accessibility for guests with disabilities. On the positive side, the hotel features an elevator, making it easier for guests to move between floors. Accessibility is generally very good with the added advantage of proximity to the beach, which makes it convenient for all visitors. The facilities are accessible, contributing to ease of movement within the hotel, which is an important aspect for guests needing mobility assistance.
However, there are a few areas where the hotel could improve. Some reviews indicate issues with room allocation, as certain rooms on the same floor offer better accessibility than those on upper floors. Additionally, there are mentions of poor accessibility in terms of facility resources, such as the absence of a shower curtain in the disabled shower and issues with parking garages. These aspects could cause inconvenience to guests with disabilities. Overall, while the hotel provides several accessible features, there are some areas that could benefit from enhancements to fully meet the needs of all guests.
The Hôtel Prestige Odalys Erromardie offers excellent facilities for families, particularly with a focus on their child's needs. The outdoor pool, which includes a designated children’s section, appears to be a hit. It's described as heated, very clean and with shallow areas that are perfect for kids. Parents seem to appreciate that the children's pool is maintained with nighttime cleanings, ensuring a hygienic environment. Additionally, amenities like baby cots make it easier for families with young children to settle in comfortably. Overall, it seems like a well-thought-out place for families visiting the area.
The Hôtel Prestige Odalys Erromardie offers a heated pool that many guests appreciate, though some have remarked on occasional chilly temperatures. The pool area is noted for its cleanliness and ample length, providing a pleasant environment for a swim. The hotel also features a hydrotherapy pool for additional relaxation. However, it’s worth noting that the heated pool was closed during the All Saints' holiday, which may affect travel plans during that period. Overall, the heated pool is generally well-received by visitors.
The outdoor pool at Hôtel Prestige Odalys Erromardie is often described as beautiful and very clean. Guests appreciate its size, noting it as large and well-maintained and it is usually not crowded, offering a pleasant experience. Some reviews mention that the pool was a bit chilly when it first opened, but it is still considered nice. The pool is also highlighted as heated, making it more comfortable for swimmers. However, there were instances when the pool was closed and some guests mentioned they missed using it during their stay. Overall, the outdoor pool garners positive reviews for its cleanliness, maintenance and inviting atmosphere.
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Location
The tranquil setting of the hotel not only offers breathtaking views of the sea but also ensures a peaceful retreat away from the hustle and bustle, perfect for family vacations and longer stays. Guests appreciate the spacious rooms and the inviting terrace, as well as the secure underground parking which adds a layer of convenience, especially in the summer heat.
Public transportation is readily available with a bus stop almost at the doorstep, providing efficient connections to downtown Saint-Jean-de-Luz and other nearby attractions. The hotel's location, coupled with easy access to numerous amenities and scenic routes, makes it an excellent base for discovering the natural beauty and cultural richness of the Basque region.
Breakfast
However, a number of reviews point out some critical aspects. Several guests feel that the breakfast is overpriced for what it offers with some mentioning that the selection is too basic and lacks variety. The quality of certain products, such as industrial ham and packaged pastries, has also been criticized. Furthermore, some guests noted that the breakfast lacks local products and could benefit from more homemade items. There were also instances where the breakfast buffet was found to be sparse and insufficient with essential items like scrambled eggs missing.
Overall, while the breakfast certainly has its strengths, there are consistent remarks about the need for improvement in variety and value for money.
Dinner
However, several guests felt that the prices were high for the portion sizes and quality provided. The menu lacks variety and some find the dining room atmosphere uninspiring. There are also complaints about the absence of lunch options and limited choices in the evening menu. In summary, while some guests enjoyed their meals and highlighted the friendly service, others were disappointed with the limited, expensive and sometimes uninspired fare.
Rooms
Cleanliness is another positive aspect frequently mentioned with many guests noting that rooms are kept very clean. The daily cleaning service and attentive staff contribute to a pleasant stay. Reviews also often speak favorably of the room's brightness and the generous provision of space, which includes features like mini fridges and kitchenettes in some apartments.
However, some criticisms include dated decor, the occasional strong smell of humidity and areas in need of renovation. Some rooms lack air conditioning and certain reviews mention issues with stained curtains and outdated carpeting. Despite these occasional downsides, the overall impression is that the rooms provide a comfortable, spacious and functional space for guests to enjoy their stay. The combination of cleanliness and comfort creates a welcoming environment, making the rooms at Hôtel Prestige Odalys Erromardie a solid choice for visitors seeking a relaxed and well-equipped accommodation.
Beds
The comfort of the memory foam beds and the overall coziness of the room received positive feedback. However, a few reviews mentioned that the beds were too hard and some mattresses appeared worn out, needing replacement. Issues were also noted with bed-making upon arrival. Despite these occasional critiques, the general sentiment favors the hotel’s bedding comfort and cleanliness, contributing to a satisfying stay.
Cleanliness
The pools were specifically mentioned as a highlight, often described as very clean and well-maintained. Guests also appreciated the clean and spacious rooms, the clean sea view rooms, the cleanliness of the pool areas and the general hygiene of the entire establishment, including the terraces that were cleaned daily.
However, there are occasional mentions of rooms needing renovation with some guests noting issues like smelly carpets, marks on walls, cobwebs and dirty carpets that appear outdated. Some common areas and hallways reportedly need more frequent cleaning attention. Despite these minor concerns, the hotel's overall cleanliness maintains a very positive reputation among its visitors.
The welcoming, polite and helpful staff further enhance the guest experience, ensuring that the high standards of cleanliness are matched by excellent service.
Staff
Many reviews reflect the kindness and availability of the staff with numerous mentions of the staff being pleasant, accommodating and responsive to guests' needs. Guests appreciated the approachable and courteous nature of the hotel personnel, noting that such service contributed to a tranquil and enjoyable stay. Overall, the dedication and competence of the staff were frequently acknowledged, making a significant positive impression on guests.
Wi-Fi
Pool
Tennis
Parking
Several reviewers appreciate that parking is directly under the hotel and easily accessible, sometimes even with an elevator connecting to the basement parking. While a few guests mention that parking spaces are limited, most find that the parking arrangements meet their needs, even noting that additional parking could occasionally be found at neighboring locations.
Descriptions of the parking facilities often include terms like safe, well-maintained and convenient, indicating a high level of satisfaction. Overall, the variety of parking options, including free underground and private parking, contribute significantly to a positive guest experience at Hôtel Prestige Odalys Erromardie.
Family
3 Star
Accessible
However, there are a few areas where the hotel could improve. Some reviews indicate issues with room allocation, as certain rooms on the same floor offer better accessibility than those on upper floors. Additionally, there are mentions of poor accessibility in terms of facility resources, such as the absence of a shower curtain in the disabled shower and issues with parking garages. These aspects could cause inconvenience to guests with disabilities. Overall, while the hotel provides several accessible features, there are some areas that could benefit from enhancements to fully meet the needs of all guests.
Children's Pool
Heated Pool
Outdoor Pool
Yes, Hôtel Prestige Odalys Erromardie has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Hôtel Prestige Odalys Erromardie.
No, Hôtel Prestige Odalys Erromardie doesn't allow dogs.
Yes, parking facilities are available at Hôtel Prestige Odalys Erromardie.
No, Hôtel Prestige Odalys Erromardie doesn't have a gym.
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