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Summary of reviewsDoubleTree by Hilton St. Louis Forest Park stands out as a compelling choice for visitors to St. Louis due to its strategic location and exceptional service. Nestled in the vibrant Central West End, the hotel offers unparalleled convenience for guests visiting nearby medical facilities such as Barnes-Jewish Hospital, Washington University Medical School, and the Siteman Cancer Center, thanks to the handy walkway connecting the properties. Leisure travelers also find the location ideal, with easy access to Forest Park's attractions, dining, and shopping options, and the nearby Metrolink facilitating citywide exploration.
Guests primarily praise the hotel's cleanliness, comfort, and accommodating ambiance. Rooms are noted for being clean, spacious, and well-appointed, providing comfortable beds and quality amenities that enhance the overall stay. Consistent cleanliness extends throughout the property, reflecting the commitment of the efficient and friendly cleaning staff.
The staff at DoubleTree receives high accolades for their warmth and professionalism, making guests feel valued and cared for from check-in to departure. Staff members such as Tay, Chasitie, and managerial figures like Jim, Liz, and Brandon are particularly praised for their attentive and thoughtful service. The staff's empathetic approach, especially for guests in stressful situations like hospital visits, underscores their caring nature.
While breakfast offerings present a mixed picture, the quality and service often shine through, supported by friendly and accommodating breakfast staff. Although parking receives mixed reviews due to signage and design issues, the secure and accessible garage alongside reasonable fees adds value to guests' experiences.
The highlight for many guests is the exceptionally comfortable bedding, enhancing their stay with restful and peaceful sleep. The combination of an excellent location, impeccable service, and a four-star rating positions DoubleTree by Hilton St. Louis Forest Park as a favorable option for both leisure and medical travelers, providing a welcoming, clean, and relaxing experience in the heart of St. Louis. Show more
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Hotel near Golf Courses
This hotel is located near Forest Park, which houses the Norman K. Probstein Golf Course. This course is known as the 'Best City Golf Course in Mid-America' and features three nine-hole layouts.
Dog Friendly Hotel
This hotel allows 2 pets of any size for an additional fee of $50 per pet, per night. Both dogs and cats are welcome, ensuring a comfortable stay for all furry companions.
Business Hotel
Likely provides standard DoubleTree amenities for business travelers, including meeting rooms and business services. Its location near Forest Park offers recreational opportunities and a convenient commute to various business areas.
Accessible Hotel
This hotel provides wheelchair-accessible facilities and guest rooms with accessible bathrooms, including roll-in showers. Accessible rooms also feature closed captioned TV and accessible parking.
Hotel with Gym
Includes a fitness center for guests to use at their convenience.
4-Star Hotel
This hotel offers comfortable accommodations and a convenient location near Forest Park. Guests can enjoy amenities and easy access to the park's attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Parking
Room Types
King RoomThe spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.
King Studio SuiteThis studio is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.
King Room - Mobility Accessible The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.
Queen Room with Two Queen Beds - Mobility AccessibleThe quadruple room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds with ViewThe air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.
Queen Room with Two Queen BedsOffering a 55" flat-screen cable TV, this room is equipped with tea and coffee-making facilities, a refrigerator and a microwave.
King Room with View - Mobility Accessible/ShowerThe spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with ViewThe spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King SuiteThe suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels.
Guest Reviews
7.9
Good
Location
Nestled in the vibrant Central West End of St. Louis, the DoubleTree by Hilton St. Louis Forest Park is a standout choice for guests with medical appointments or who simply wish to explore the city. The location excels in convenience, particularly for those visiting Barnes-Jewish Hospital, the Washington University Medical School, and the Siteman Cancer Center. The hotel is not only adjacent to these facilities but also boasts a handy walkway offering easy access to the hospital, making it exceptionally convenient for patients and families.
For leisure travelers, the location offers a wealth of attractions within walking distance. Guests appreciate its proximity to Forest Park, where they can enjoy the zoo, art museum, and other recreational spots. The hotel is also close to an array of dining and shopping options, providing easy access to a variety of restaurants and shops.
Additionally, transportation is a breeze, with nearby Metrolink access facilitating travel across the city, whether heading to a Cardinals game at the stadium or exploring other local attractions. The combination of medical convenience and leisure accessibility makes this hotel an excellent choice for many visitors to St. Louis.
Breakfast
DoubleTree by Hilton St. Louis Forest Park presents a mixed picture when it comes to breakfast offerings. While not universally complimentary, several guests appreciated the quality and variety of the breakfast available, noting that the service was notably good. Price seemed to be a contentious issue, with several travelers mentioning unexpected charges for what they assumed was included in their stay, though some found the buffet price reasonable once paid. The presence of friendly and accommodating staff added a positive touch, enhancing the dining experience. Some guests mentioned the cleanliness and effectiveness of the COVID-19 restrictions in place, while others expressed disappointment over the removal of the complimentary breakfast option. The breakfast buffet, while considered hypercaloric by some, was a welcome convenience for those looking for a hearty start to their day. Despite space limitations and occasional crowding issues, the staff's efforts to maintain a pleasant atmosphere did not go unnoticed, even if some guests opted for alternative breakfast venues nearby.
Rooms
The rooms at DoubleTree by Hilton St. Louis Forest Park have left guests mostly satisfied, highlighting cleanliness, comfort, and size. Guests appreciated that the rooms are well-kept, with some mentioning that they were spacious, allowing for gatherings, and were equipped with comfortable beds and quality amenities. The property itself is praised for being clean and convenient, further enriched by exceptional service from the staff and delightful touches like warm cookies upon arrival.
Though many found the rooms nicely refurbished and spotlessly maintained, a few guests noted that some elements appeared outdated or showed signs of wear. Despite these remarks, the overall ambiance of the hotel was described positively, offering a reliable and pleasant stay with a focus on comfort. Overall, guests experienced a relaxing and accommodating environment, making it an appealing choice for visitors to St. Louis.
Beds
Travelers staying at the DoubleTree by Hilton St. Louis Forest Park have consistently praised the hotel's beds, highlighting an exceptionally comfortable experience during their visits. The majority of guests describe the beds as very comfortable, with several mentioning their softness and quality. There's a recurrent mention of the pillows being just as remarkable, enhancing the overall sleep experience. Many find it difficult to leave the cosiness of these beds due to their super comfy nature. The positive remarks extend to the overall ambiance, including a quiet environment and friendly staff, complementing the restful accommodations. This hotel seems to offer a sleep sanctuary, promising a relaxing and peaceful stay with beds that cater to comfort-seeking travelers.
Cleanliness
The DoubleTree by Hilton St. Louis Forest Park consistently impresses guests with its high standards of cleanliness and comfort, making it a reliable choice for travelers seeking a tidy and welcoming environment. Reviews frequently highlight the immaculate condition of the hotel, with numerous guests noting that both the lobby and rooms are exceptionally clean. This commitment to cleanliness extends to other areas of the property as well, including the friendly and efficient cleaning staff who maintain the neatness of the accommodations.
Guests often describe the rooms as clean and comfortable, many appreciating the absence of any unpleasant odors and the overall quiet atmosphere. The hotel's convenient location near Barnes Hospital, shopping, parks, and dining options adds to its appeal, providing easy access to local attractions. Additionally, the presence of an on-site Applebee's enhances the convenience factor for visitors.
The staff receives high praise for being accommodating and helpful, ensuring guests have a comfortable stay. Whether appreciating complimentary late check-outs or the ease of shuttle access from the hotel to the hospital, guests find the service thoughtful and attentive. Overall, the DoubleTree by Hilton St. Louis Forest Park is recognized for providing a clean, pleasant, and convenient experience, making it a favorable option for both new and returning guests.
Staff
Nestled in a charming neighborhood within St. Louis, DoubleTree by Hilton St. Louis Forest Park is frequently praised for its commendable staff. Guests consistently highlight the warmth and approachability of the team, who demonstrate professionalism and kindness, from check-in through to the breakfast service. The welcoming nature of the front desk employees is particularly emphasized, as they offer attentive service with a caring attitude, even accommodating early check-in requests. Specific individuals like Tay and Chasitie receive notable recognition for their exceptional assistance and friendly demeanor, while the general manager, Jim, along with managers Liz and Brandon, are commended for being considerate and helpful.
Breakfast staff members are described as courteous and attentive, enhancing guests' morning routines. The housekeeping team also stands out for its amiability and pleasant interactions. Overall, the staff is characterized by their consistent courtesy and willingness to assist, maintaining a friendly atmosphere that contributes positively to the hotel experience.
With the hotel conveniently connected to a nearby hospital via walkway, the staff’s empathetic attitude toward guests in stressful situations further underscores their caring nature. Though there are occasional mentions of less favorable encounters regarding staff professionalism, the predominant narrative revolves around the courteous and friendly disposition of the team, making it a reliable choice for visitors seeking attentive service in St. Louis.
Parking
The parking at the DoubleTree by Hilton St. Louis Forest Park receives a mixed response from guests. On the positive side, the location and accessibility of the parking garage are convenient, especially considering it's situated next to the hotel. Guests appreciate the secure, covered parking and find the fees to be reasonable when compared to typical rates in large cities. Furthermore, some guests mention there's no upcharge, and free parking is also available on site. The helpfulness of the staff in navigating parking logistics enhances the overall experience, as they are noted for being friendly and willing to guide guests to the garage.
However, there are several areas where guests feel improvements are needed. The lack of clear signage differentiating the hotel's parking from that of a nearby hospital leads to confusion. The design of the parking garage itself is criticized due to its small size and confusing access points, particularly the absence of direct access to the hotel from certain levels. Additionally, the pricing of $15-$17 per night is a point of contention for some, with guests expressing dissatisfaction over paying for parking. Lastly, the time taken to retrieve vehicles at busy periods is noted as an area for improvement. Despite these challenges, the overall location of the hotel and its amenities, combined with the secure parking, continue to make the DoubleTree a favorable option for many visitors.
4 Star
The DoubleTree by Hilton St. Louis Forest Park is a solid choice for those visiting the area, with a commendable four-star rating. Guests frequently highlight the hotel's excellent location, particularly for its proximity to key destinations such as the university and local hospitals. This convenience makes it a preferred option for those attending special events like graduation or visiting loved ones nearby.
The staff at DoubleTree receives consistent praise, often noted for their exceptional hospitality and helpfulness. Guests appreciate the warm, welcoming atmosphere created by the staff, singling out individuals like Alex for making them feel at home and providing support during their stays. This personal touch is particularly valued by those in town for hospital visits, where small gestures of kindness and support make a significant difference.
Overall, the DoubleTree by Hilton St. Louis Forest Park offers a combination of convenience and attentive service, making it a reliable option for travelers seeking a comfortable and welcoming stay in St. Louis.
No, DoubleTree by Hilton St. Louis Forest Park doesn't have any pool.
No, a spa isn't available at DoubleTree by Hilton St. Louis Forest Park.
Yes, DoubleTree by Hilton St. Louis Forest Park welcomes dogs.
Yes, parking facilities are available at DoubleTree by Hilton St. Louis Forest Park.
Yes, DoubleTree by Hilton St. Louis Forest Park has a gym.